Legal case management for a legal advisory litigation services firm by Newgen Software.

1. Case Study LEGAL
SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT
Legal Case Management for a Legal
Advisory and Litigation Services Firm
For a leading Advisory and Litigation Firm
Overview
Client together with its group companies is a legal advisory and
litigation services firm in the domain of Tax and IPR practices. The
services of the firm include IP consultancy, patent preparation, patent
filing and prosecution, search mapping and analysis, litigation support,
docketing support, advice on tax matters, tax compliance audits,
antidumping, responding to show cause notice, representing clients in
Key Benefits front of authorities, trial courts, tribunals, Appellate courts, and Supreme
! Improved customer service with Court. It assists patent attorneys, corporate houses, and inventors in
turnaround time reduced advising them, representing them in the adjudication, and obtaining
drastically patents for their inventions.
! Timely generation of bills
(invoices) leading to improved
cash flow The Challenge
! Seamless Integration with Being in legal advisory segment, the client was facing increased
accounting software pressure to deliver services at lower costs with greater efficiency. For
! Real time access to case this they needed a system for end to end tracking of cases along with
documents integration with Billing and Accounting software to reduce leakages in
! Easier and more accurate billing. They needed a system which could help them to maximize
assessment of productivity efficiency and dramatically improve their ability to quickly and
! Dashboard and MIS reports for efficiently respond to case specific requirements to sustain the growth.
real time monitoring and better
visibility The Solution
Newgen proposed a comprehensive Legal case management for end to
end tracking cases. Key Highlights of solution are:
! Built using Newgen’s ECM & BPM Platform
! Automation of core legal case management process along with its
supporting processes like Meeting, Visit, Expense and Bill to track all
the activities performed in achieving the case completion and delivery.
! Inbuilt features like Contract Management, Fee Calculator, Effort
Tracker, Capacity Tracker and Time Sheet are provided for better
manageability, tracking, reporting and traceability.
! Integration with accounting software (Navision) for exchanging billing
and collection related information.
! Dashboard and MIS reports
The Benefits
! Improved customer service with turnaround time reduced drastically
! Timely generation of bills (invoices) leading to improved cash flow
! Seamless Integration with accounting software
! Real time access to case documents
www.newgensoft.com

2. Case Study LEGAL
SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT
! Easier and more accurate assessment of productivity
! Dashboard and MIS reports for real time monitoring and better
visibility
About Newgen
Newgen Software Technologies Limited is the market leader in Business
Process Management (BPM) and Enterprise Content management
(ECM), with a global footprint of 800 installations in over 40 countries
with large, mission-critical solutions deployed at the world's leading
Banks, Insurance firms, BPO’s, Healthcare Organizations, Government,
Key Challenges Telecom Companies & Shared Service Centers.
! Built using Newgen’s ECM &
BPM Platform Newgen Software has been positioned in the Magic Quadrant for
! Automation of core legal case Business Process Management (BPM) and Enterprise Content
management process along with Management (ECM). The company has been recognized by
its supporting processes like distinguished analyst firms like Frost and Sullivan as A 'Hot Company
Meeting, Visit, Expense and Bill to Watch for' in their global ECM Market report, 2009 and by IDC in its
to track all the activities exclusive report “Newgen Software: Global Leader in Business Process
performed in achieving the case Management and Document Management Solutions”. Newgen is a
completion and delivery winner of prestigious awards, such as the CNBC-TV18, “Emerging
! Inbuilt features like Contract India Award 2008”.
Management, Fee Calculator,
Effort Tracker, Capacity Tracker With HSBC and SAP investment, Newgen is one of the rare product
and Time Sheet are provided for companies to have backing of both leading financial and technology
better manageability, tracking, companies of the world. Newgen’s Quality Systems are certified against
reporting and traceability ISO 9001:2008 and Information Security Standard, ISO 27001:2005.
! Integration with accounting Newgen has been assessed at CMMi Level3.
software (Navision) for
exchanging billing and collection
related information.
Newgen prestigious clients include HSBC Bank, Deutsche Bank, Hua Nan Bank, ABN Amro
Bank, ICICI Bank, IDBI Bank, State Bank of India, ING Vysya Bank, CitiFinancial, RAK Bank,
Bank of Tanzania, Max New York Life, Bajaj Allianz, Royal Sundaram Alliance, Unilever,
Philips, GE Countrywide, EXL, Satyam Nipuna, iGATE, Core 3, Ranbaxy, GSL, Kenyan
Airways and SEC Phillipines.
Corporate Office US UAE
Newgen Software Technologies Ltd. Newgen Software Inc. Newgen Software Technologies Ltd.
A-6, Satsang Vihar Marg, 1364 Beverly Road, Suite 300 YI 46, PO Box 120586
Qutab Institutional Area, McLean, VA 22101 Sharjah Airport International Free Zone
New Delhi - 110 067 INDIA Tel: +1-703-439-0703 Sharjah, United Arab Emirates (UAE)
Tel: +91-11-4077 0100, 2696 3571 Email: usa@newgensoft.com Email: emea@newgensoft.com
Fax: +91-11-2685 6936
Email: corpmktg@newgensoft.com UK
Newgen Software Technologies Ltd.
68 Lombard Street, www.newgensoft.com
CS-Legal-Lakshmi
London EC3V, 9LJ
Tel: +44-207-868 1736 http://blog.newgensoft.com
Mobile: +44-78154 96669
Email: intmkt@newgensoft.com