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Newgen Account Opening Solution on Cloud

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Newgen Account Opening Solution on Cloud

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Newgen Account Opening Solution on Cloud

  1. 1. Account Opening Linear Process Automation
  2. 2. • Products in Enterprise Content Management, Business Process Management and Customer Communication Management. • No 1 in India. • Global footprint in 50 countries • 1200 people strong 20 years old organization • 40 Patents for its own products • Products in Enterprise Content Management, Business Process Management and Customer Communication Management. • No 1 in India. • Global footprint in 50 countries • 1200 people strong 20 years old organization • 40 Patents for its own products Newgen Overview 2 India USA UAE Singapore OfficesOffices BPM and ECM MQ recognition 2011 Wave Report for DOCCM (Document Output for Customer Communication) Decision Matrix for BPM, 2011 “Top 3 Value for Money BPM Vendor” Accolades
  3. 3. Asia Malaysia China Pakistan Hong Kong Philippines India Indonesia Japan Singapore Thailand Europe Austria Germany Cyprus Lithuania Czech Slovakia Denmark UK Finland Africa Egypt Namibia Ghana Nigeria Kenya South Africa Libya Tanzania Mauritius Zambia The Americas USA Bermuda Caribbean Mexico Oceania Australia New Zealand Our Global Installation Base Middle East Bahrain Oman Qatar Saudi Arabia Jordan Kuwait UAE
  4. 4. Some of Our Prestigious Customers Banking & Finance Insurance BPO & Shared Services Others Telecom
  5. 5. OmniFlo w Server Average Operations Branches Large Operations Branches Central Processing Low Volume or Remote Branches Centralized Scanning Regional Scanning Low Volume Scanning Low Connectivity Centralized Scanning Decentralized Scanning Automation of Branches
  6. 6. BRANCH OFFICES Documents Receipt/ Checking 1 Minimal Data Entry2 Issuing Welcome Kit3 Local Scanning Central Scanning Data Entry & Document Verification 4 Exception Handling Exception Handling 5 Authorization6 Account Activation7 Email Notification to customer (manual) 8 Disbursing other documents to customer 9 Archive10 Central Processing Office
  7. 7. OmniProcess Flow 7
  8. 8. Step 1: Document Upload 8
  9. 9. Step 2: Document Types Addition 9
  10. 10. Step 3:Data Entry Operators fills all the details 10
  11. 11. Step4: Documents Uploaded to DMS 11
  12. 12. Report Generated By OmniScan 12
  13. 13. Step 6: Verifying Clerks Logs In 13
  14. 14. Step 7: Verifying Clerks Queue 14
  15. 15. …contd 15
  16. 16. Step 8: Verifying Clerk verifies details 16
  17. 17. Step 9: Exception Raised due to Non- Conformance 17
  18. 18. Documents sent to Resolution Officer1 18
  19. 19. Step 11:Resolution officer resolves exception and forwards the document back to verifier 19
  20. 20. Step 12:Verifier Files the document to Authoriser for Approval 20
  21. 21. Step 13: Authorizer Logs In 21
  22. 22. Step 14: Authoriser can Authorize or raise Exception 22
  23. 23. Step 15:Authoriser has option to riase exception or authorize documents 23
  24. 24. Step 16:Branch Officer Logs In the system 24
  25. 25. Step 17:Branch Officer searches his queue for pending Approvals 25
  26. 26. Step 18:Branch Officer Approves the document 26
  27. 27. Step 19:Customer is informed of his Account Number Details and corresponding document gets archived 27
  28. 28. Step 20 Reports: Document Upload Report 28
  29. 29. Step 21 :Document Activity Report 29
  30. 30. 30 Lets make a difference together _________________________________________________________________ Contact us to know more Newgen Software Technologies Ltd D-162, Okhla Phase-1, New Delhi , India partners@newgen.co.in

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