The Nottaway Plantation of Neil Castaldi has seen that the hospitality industry is solely based on the customer experience. In hospitality, much like many other industries, the customer is always right

1. Nottoway Plantation of Neil Castaldi: A New Age
The Nottoway Plantation at White Castle, Louisiana is a historical plantation resort that offers
novel experiences to their customers. However, what was luxurious ten years ago simply does
not cut it for the newer generations. The hospitality industry has been changing rapidly over the
past few years, transforming into one that revolves around the need for technology. The
hospitality industry is one whose essence is luxury, however, the idea of luxury is changing. The
new customer in hospitality is described as the Millennial, according to Robert Rauch, President
of RAR Hospitality. They are a new kind of customer that expects the same kind of speed and
accuracy from their hotels and restaurants as their handheld technology.
Neil Castaldi is the General Manager for the Nottoway Plantation, the largest intact plantation
from the antebellum era in the South. Castaldi joined the management team at Nottoway in
2009, and presided over a thirty-five million dollar renovation project that increased amenities
for overnight guests and expanded services for daytime visitors

2. Neil Castaldi has over 35 years of hospitality management experience. He has owned his own
restaurants and managed multiple hotels during his long career. He came to the Nottoway
Plantation and Resort to help preside over the large renovation project, and make it even more
enticing to tourists and locals alike.
Neil Castaldi with President Brack Obama at Nottoway Plantation

3. Magnificent 7 Movie re-make this time starring Danzel Washington shot at
Nottoway Plantation

4. Neil Castaldi has built a reputation as a manager who is fair and tough. He keeps his workers on
task but he also works to understand his staff and help them succeed. He knows that happy
employees make happy customers. Castaldi has spent his life making guests feel at home, and
his experience has shown in his work with Nottoway Plantation.
Follow Neil Castaldi on Social Media:
https://instagram.com/neilcastaldi/
https://about.me/neilcastaldi
https://www.crunchbase.com/person/neil-castaldi