business outsourcing

1. OUTSOURCING

2. Overview
­ Outsourcing refer to the process of contracting to the third­party
to do a particular function.
­ The function being outsourced is considered non ­core to the
business

3. Benifits:
­Cost saving
­Focus on core Business
­Improve the quality
­Operational expertise
­Catalyst for change.
­Reduce time to market.
­Risk management.
­Venture capital
­tax benifit
­Scalability
­Creating leisure time.

4. Implication
­Quality risk
­Quality service
­Productivity
­Staff turnover
­Language skill
­Security
­Oualification of outsourcers
­Company knowledge
­Public opinion­standpoint of labor

5. Optimizing a price model:
­Top performance of outsourcing service provider should be encouraged.
­Discount shall be provided in case the customer bring more business to the
provider
provider:

6. Fousing on outcomes:
Software outsourcing providers expect their customer to specify the expectation for:
­the system
­business specific data
­restrication of the environment
­time and budget constraints
Application
Technology ,design,
The rest can be defined on of Development,
the choice Deployment,
outsourcing service testing
provider side:
specification

7. Performance monitoring procedure
­Both customer and outsourcing provider should agree on functionality
coverage and development schedule
­The progress of the software application development if it is aganist the
development plan should be easily measurable.

8. Understanding the customer's needs
Identifing
Regularly Specific
researching Requirements
customer need And working to fulfill
them

9. Organizing efficient team work
The timeframe and budget
project’s timeframe team
goals and structure
budget and size
Skill is identified based on:
business stage of
domain technology project
developme
nt

10. Controlling the quality
Introducing standards
­Metric
­coding standards
­pattern
­templates

11. Analyzing the requirements
­syatem overview
­functional and operational requirements
­performance
­time,budget

12. Testing:
­Functional
­Performance
­Quality control

13. A few companies that outsourcing are:
­IBM
­Microsoft
­Oracle
­cisco
­Prudential
­HP