First and foremost I offer my sincerest gratitude to my almighty. Next
I thank my parents for the constant support and encouragement
without whom it was impossible for me to complete my presentation.
Then I humbly acknowledge the assistance of all frankfinn staff
especially my mentor Ms. DEEPALIDEEPALI who showed me the perfect way to
learn travel industries. Last but not the least I am great full to all my
friends & well-wishers who helped me in all the possible aspects
HIStORy Of DUBAI
Dubai is one of the seven
Emirates that make up the
United Arab Emirates on the
Dubai has a rich cultural scene with art
museums, film festivals (Dubai film
festival) and performing arts centers, in
addition to being a shopper's delight,
hosting the annually held Dubai
Shopping Festival. Dubai is a city of
excitement waiting to be explored
holding the potential for one of the
most significant international cities of
the 21st century.
Although the early history of
Dubai is not very well
discoveries suggests that, as long as
4000nd years ago, small fishing
communities lived along the coast of
the Arabian Gulf on the site of what
we know today Dubai.
In 1971 when the British left the
Persian Gulf, Dubai together with
Abudhabi and five other emirates,
formed the United Arab Emirates.
the use dirham was adopted in 1973
as the uniform currency, by Dubai
and the other Emirates.
Dubai's enormous constructions and
developments in various industries
through innovative real estate projects,
sports events, shopping festivals and
conferences has attracted world-wide
attention for Dubai City, establishing it
as the world's leading business hub.
The Dubai world trade
Deira city centre
tHE DUBAI WORLD tRADE
It is Considered to be one of Dubai's premier landmarks.
The complex houses 39-storeys of local and international companies
Dubai Creek offers a picturesque glimpse of
Dubai's trading heritage.
It can be crossed by Abram (water Taxi)
Wafi City is a shopping complex that hosts a variety
of designer shops, boutiques and other entertainment
The grand mosque was only 3 built in 1998 And boasts the city’s tallest minority
At 70m (231ft) located on the bur Dubai side of creek near the rulers court
The Grand Mosque consist of 9 large domes 45 smaller ones
This large Religious edifies can house up to1200 worshippers.
History of singapore
busiest port, the
modern nation of
the Republic of
founded as a
post on the Strait
of Malacca in
Tourism had been an important sector of Singapore's economy for
more than a decade, averaging 16 percent of total foreign exchange earnings
and 6 percent of GDP between 1980 and 1985. Tourist arrivals had dropped
sharply in 1983, however, the first decline in over twenty years. The decrease
resulted both from the regional and world economic downturn at that time and
from travel restrictions instituted by neighboring countries to preserve their
own foreign exchange.
Observers noted also that Singapore was losing its "oriental mystique and
charm." In its effort to build a modern city, it had torn down old buildings and
curtailed traditional street activities, aspects considered by tourists to be part of
Although increasing the absolute number of visitor arrivals was
the main target, a further aim was to attract the high-spending, business
visitors attending conventions and trade exhibitions, which Singapore hosted
in large numbers.
singapore Discovery centre
The new Singapore Discovery Centre consists of 5 main
galleries around 8 different themes. Guests will be able to
immerse themselves in Singapore’s past, present and future,
travelling through time to key moments in Singapore’s
nationhood and experiencing them “as they happen”.
At Snow City, Singapore’s first indoor snow
centre, Visitors can experience real snow, a sub-zero
climate and a three-storey high snow slope.
sentosa 4D Magix
Sentosa 4D Magix presents the interactive
experience with 4-dimensional digital
it is also Southeast Asia’s first 4D theatre.
singapore city gallery
Can see the whole of Singapore from a unique vantage point.
An exclusive, giant aerial photograph gives you a panoramic
view of Singapore without climbing great heights.
travel DocuMents for Dubai
A valid passport for minimum 3
months on arrival.
The following DO NOT require a
1) Nationals of United Arab Emirates
2) Citizens of Bahrain, Kuwait,
Oman, Qatar & Saudi Arabia
3) Holders of a Visit Visa issued on
arrival for stays up to 30 days
(extension to 90 days possible, fee
a) Holders of British passports, provided the status is "British Citizen“
b) Holders of passports issued by Andorra, Australia, Austria, Belgium,
Brunei Darussalam, Canada, Denmark, Finland, France, Germany,
Greece, Hong Kong (S.A.R. passport holders), Iceland, Ireland Rep,
Italy, Japan, Korea (South), Liechtenstein, Luxembourg, Malaysia,
Monaco, Netherlands, New Zealand, Norway, Portugal, San Marino,
Singapore, Spain, Sweden, Switzerland, United States & Vatican City
No compulsory Vaccinations or immunization is needed.
travel DocuMents for singapore:
A valid passport for minimum 6 months on
The following REQUIRE a visa:
1) Holders of travel documents issued by
Afghanistan, Algeria, Armenia, Azerbaijan,
Bangladesh, Belarus, China, Egypt,
Georgia, India, Iran, Iraq, Jordan,
Kazakhstan, Kyrgyzstan, Lebanon, Libya,
Moldova, Morocco, Myanmar, Pakistan,
Russia, Saudi Arabia, Somalia, Sudan,
Syria, Tajikistan, Tunisia, Turkmenistan,
Ukraine, Uzbekistan & Yemen
2) Holders of Refugee Travel Documents
issued by Middle East countries
3) Holders of Palestinian Authority
4) Holders of Hong Kong Documents of
5) Holders of Macao Special Administrative
Region (MSAR) Travel Permit
6) Holders of Temporary Passport issued by
United Arab Emirates
Visa Notes: Visitors are generally granted a 14-30 days Visit Pass if they
meet entry requirements
Visa Special Notes:1) All visitors must hold confirmed onward/return
tickets, sufficient funds for length of stay & entry facilities
(including visas) to their onward destinations
2) Expectant women who are 6 months or more pregnant, and will
be travelling through/into Singapore are required to apply for a
Social Visit Pass (not applicable to those travelling in transit or not
leaving the transit lounge & not passing through immigration
Yellow fever certificate if arriving from infected areas.
itinerary for tHe client
The countries that are selected for the client is
Dubai and Singapore which are one among the best
tourist destinations of the world. The whole trip will be
fun packed and useful for the client.
Singapore has its historical value
and a well established science gallery which
will help the children in family in their
Dubai is a shopping destination and also a
best place which really worth sight seeing and
an ultimate point of relaxation for the entire
KOCHIN TO DUBAI
AIR INDIA FLIGHT#742
AIRLINE CODE: AI
DEPARTURE 02:00 AM
ARRIVAL 06:00 AM at DUBAI
DURATION 4.00 HOURS
DUBAI TO SINGAPORE
EMIRATES FLIGHT A380
DEPARTURE 03:25 am DUBAI
ARRIVAL 15:00 pm SINGAPORE
FLIGHT DURATION 7 hr and 35 min
DAY TO DAY ITINERY
Day 1: will reach DUBAI by 6 in the morning stay at hotel Grand Hyatt
can take rest in the hotel till 11 AM after that will go for Dubai world trade
center from there to Wafi city and shopping. And go for the Grand mosque
in Dubai then night 11 O’clock Back to hotel.
Day 2 : set out by 10 in the morning go for Dubai creek ride it will take
around an hour then from there to city centre spent time there till 10 pm.
Then drive back to hotel.
Day 3:Will reach Singapore by 3 O’clock in the Evening stay at Hotel
Paramount which is very near to the airport can be reached by Taxi, can
take rest in the hotel till 3 pm after that will go for Singapore city from
there to Discovery centre and city gallery. Back to hotel.
Day 4 : Set out by 10 in the morning to Sentosa 4D theatre
which is more than an hour drive from the hotel from there
to shopping then drive back to hotel.
Day 5 : Start from hotel at 9 am by car spent there around 2-
3 hours from there to city then go for film and back to hotel.
Day 6: morning 7.am go for break fast and spent time for
shopping and back to home
ImpORT EXpORT RulES
Import allowance :2,000 cigarettes or 400 cigars or 2kg of
b) 2 lit of spirits & 2 lit of wine (non-Muslims only)
c) A reasonable quantity of perfume
Prohibited/Restricted: Prescribed drugs or over-the-counter
medicines may be restricted, check prior to departure. Natural
or cultured unstrung pearls except for personal use, firearms
and ammunition, drugs. Wines, spirits & pork products
a) For persons of 18 years of age or older, having arrived from countries other than
Malaysia & have spent not less than 48 hours outside Singapore immediately before
arrival; 1 lit of spirits, 1 lit of wine & 1 lit of beer
b) Goods up to the value of SGD 50 if outside Singapore for less than 24 hours
(persons 18 years or older), SGD 150 if outside Singapore for 24 hours or more but less
than 48 hours (SGD 50 for persons below the age of 18), SGD 300 if outside Singapore
for 48 hours or more (SGD 100 for persons below the age of 18)
Prohibited/Restricted: Chewing tobacco & imitation tobacco products, chewing gum,
cigarette lighters of pistol or revolver shape, controlled drugs & psychotropic
substances, firecrackers, obscene articles/publications/video tapes/discs & software,
reproduction of copyright publications/video tapes/disks/records or cassettes
IT WAS FOUNDED in 1945 to resolve the problems
anticipated by the airline
It is non-governmental, non-political , democratic
airlines who are engaged directly in international travel
are active members & those who are engaged in domestic
travels are inactive members
AIM OF IATA
To promote safe regular economically transport for the
benefit of the people and the resolve issues related the
• To co-operate with ICAO and others international
• it also handle cargo metals coordination of fears and cargo
rates at IATA tariff conference.
• It as three committees.
• The finical committee resolves the financial transaction
between the pox
It was founded in 1996 by the merger of
international federation of travel agencies
& the uni8versal organization of travel
70% of international airline booking i8s
done by UFTAA member
AImS Of ufTAA
• To all as sole reprehensive of travel agency profession at the
• To ensure maximum and protection of development in the
economic and social area of tourism business
• It deals with all problems in relation to the industry
• It also consul professional training related to travel course
• It provides insurance to the member know as “UFTAA
• UFTAA member UFTAA logo to cell res products
It was founded in 1951. it stimulates interest
in the pacific region by developing promoting
travel for pacific destination.
Its first Asian office is in manila Philippines
It is a non profit organization
It provided meeting point for all the people
involved in travel business
It encourage the growth of ICAO
Encourage the development of airport & navigation
It provides reuse training programs
Development of regional; plans for ground
facili8tes & revises needed for international flying
ICAO was formed in 1947 for controlling air traffic
& making airport procedure simple &clear
IT is a liability to the aircraft in case of accidents
injury death of the pox or baggage lose stolen,
It prescribe the amount for which the carrier is liable
through it does not handle all legal aspect which
mean airline & a pox
It was founded on may 28 1999 it is formally the
convention for the unification of certain rules for
international carriage by air
-Is a treaty adopted by diplomatic meeting
Of ICAO member states in 1999
-it amended important provision of the war raw
convention regime concerning compensation for
the victims of air disaster
ALL INTERNATIONAL AIRLINES MEMBER HAD PARTICIPATING
AT Chicago co9nvention it5 guides about;
Flying over territory rules
Rules of air spread disease
Documentation like license
International standard of practices including those of flight which carries
dangerous as good
The convention prescribe every aircraft of the contracting country egged
in international navigation shall carry
1-licence for each member of crew
2-journey log book
3-aircraft radio station license
4-list of pax list
5-detail of boarding point of destination
6-if the aircraft carry is cargo detailed declaration of the cargo should be
FrEEdOms OF THE AIr
Freedom of air is bi-lateral agreement which
defines the rights the designated carrier will
enjoy in other country .
Right to fly for technical stops for setting
down or pick up of cargo pa or mails to the
home country on between 2 foreign countries
• First Freedom. The freedom to overfly a foreign country
(A) from a home country en-route to another (B) without
landing. Also called the transit freedom. Ex British airways
flying from U.K over the air space of Italy to France.
• Second Freedom. The freedom to stop in a foreign country
for a technical/refueling purpose only. A flight from a home
country can land in another country (A) for purposes other
than carrying passengers, such as refueling, maintenance or
emergencies. The final destination is country B. ex British
airways flying from U.K over the air space of Italy and
landing there for emergency purpose.
• Third Freedom. The freedom to carry traffic from a home
country to another country (A) for purpose of commercial
services. Ex British airways flying from U.K to France and
• Fourth Freedom. The freedom to pick up traffic from another country (A)
to a home country for purpose of commercial services. Ex British airways
flying from France to U.K. and deplaning passengers Third and Fourth
Freedoms are the basis for direct commercial services, providing the rights to
load and unload passengers, mail and freight in another country. They are
commonly reciprocal agreements.
• Fifth Freedom. The freedom to carry traffic between two foreign countries
on a flight that either originated in or is destined for the carriers home
country. It enables airlines to carry passengers from a home country to
another intermediate country (A), and then fly on to third country (B) with
the right to pick passengers in the intermediate country. Also referred to as
"beyond right". Ex British airways flying from India to France and deplaning
passengers and there on to U.K.
• Sixth Freedom. The "unofficial" freedom to carry traffic between two
foreign countries via the carriers home country by combining third and fourth
freedoms. Not formally part of the original 1944 convention, it refers to the
right to carry passengers between two countries (A and B) through an airport
in the home country. Ex British airways flying from India to France and
deplaning passengers and there on to U.K.
I will provide you the one of the best tour
escort , whose working in travel agency from last
10 years as well as he has all this following
Receiving the group.
Baggage handling and room allocation.
Providing tour information.
Giving personal call and wake up call.
Providing sight seen arrangement.
Providing shopping activities.
Games and entertainment shows
COmPArE mY PKs TrAVEL WITH X
PKS TOURS &TRAVEL X TOURS & TRAVEL
I am costing less than the X Tours and
Coasting more then my travels
My Package is 1,85,250 Rs Whereas X Tours Package is of
What I am saying is you can save up to
63,271 Rs. which is not a less amount
I am providing you a free Tour guide
throughout your Journey
No free tour
I am giving you a free pick and drop
facility from airport to hotel from Hotel
to airport & all for sight seeing
You want to pay
if you will get me more 5 customer, then
I can give you discount
They don’t give any offer
I will give free transport They don’t
I will give free breakfast They don’t
The itinerary I have made is better than any other
because it requires lesser documents. The price is
also less compared to any other Tour. Keeping in
mind our client choice We are also giving free
transportation for airport to hotel and hotel to sight
The client and his family can enjoy the wide range
of cuisine that are provided during the flight. They
can explore UAE which is known as one of the best
ever known shopping destination. Singapore is a
shopping destination and also a best place which
really worth sight seeing and an ultimate point of
relaxation for the entire family.
After doing “TRAVEL” in the form of an
assignment I learned more the tourism and the rules and
regulations while travelling from one country to other.