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1 of 20
12/7/151
Outline
• Big Data Strategy: Transform your organization in 3 steps
• Big Data Product: Hy.ly Analytics
• Big Data Impact: Aligned and Actionable Metrics for All
2 12/7/15
Activity:
Capture
the email
Anonymou
s Lead
Activity:
Nurture
the Lead
Email-
Ready
Activity:
Show the
property
Tour-Ready
Activity:
Close the LeadMQL
Anonymous Lead Email-ready Lead Tour-ready Lead Marketing Qualified Lead
1. Align Organization on Conversion Model
12/7/153
2. Establish Key Metrics for the Organization
4
COO Metrics
Cost per Lease
by ILS
Cost per Lease
by Ad Channel
Cost per Lease
for Branding Efforts
Compare Leasing Metrics
across Regions
Regional Metrics
Lead-to-Tours
Ratio
Tours-to-Lease
Ratio
Average time from
Lead to Lease
Compare Leasing Metrics
across Properties
Property Metrics
Lead Trends
Leasing Trends
Top Lead and Lease
Sources
Compare with
Regional Benchmarks
Marketing Metrics
Website Visitor Trends
Contacts Submitted
Emails Sent, Opened
& Unsubscribed
Tours Scheduled
12/7/15
3. Provide Visibility to Key Metrics to ALL
12/7/155
Outline
• Big Data Strategy: Transform your organization in 3 steps
• Big Data Product: Hy.ly Analytics
• Big Data Impact: Aligned and Actionable Metrics for All
6 12/7/15
Hyly Analytics: Architecture
7
Data
Store
Property #1
Property #2
…
Property #N
Dashboards
Explorers
Budget – Projected & Actuals
Site Visits (Google Analytics)
Contacts > Emails > Tours
Lease Management System
Resident Management System
Custom
1. Source Data 2. Store & Summarize 3. Analyze
12/7/15
Lease Dashboard Budget Dashboard
Instant Insights
Outline
• Big Data Strategy: Transform your organization in 3 steps
• Big Data Product: Hy.ly Analytics
• Big Data Impact: Aligned and Actionable Metrics for All
10 12/7/15
Big Data is Transformational
• Big Data is changing all industries
• Especially needed in Multifamily that is financially driven: NOI, ROI,
Occupancy Ratios, Average Rental Prices
• Transform from top to bottom
• COO
• Regional Managers
• Property Managers
• Marketing Team
11 12/7/15
Senior Management (COO)
• Improve operations using hard data
• Get your organization on the same page by
using the same metrics from top to bottom.
• Improve budgeting using ROI Analyzer
12
Sample Metrics
Cost per Lease
by ILS
Cost per Lease
by Ad Channel
Cost per Lease
for Branding Efforts
Compare Leasing Metrics
across Regions
12/7/15
ROI Analyzer
13 12/7/15
Regional Manager
• Guide each property to better performance by
establishing universal metrics across all
properties.
• Create friendly competition amongst properties
to match and improve conversion ratios.
• Share and establish best practices in each
property to improve performance.
14
Sample Metrics
Lead-to-Tours
Ratio
Tours-to-Lease
Ratio
Average time from
Lead to Lease
Compare Leasing Metrics
across Properties
12/7/15
Regional Manager
12/7/1515
Property Managers
• Create reports for Property Owners that trend
leads acquired, tours executed and leases
signed.
• Watch the same metrics that the COO and
Regional Managers are watching.
• Improve practices across the leasing staff to
improve the universal metrics for the property.
16
Sample Metrics
Lead Trends
Leasing Trends
Top Lead and Lease
Sources
Compare with
Regional Benchmarks
12/7/15
Property Manager
12/7/1517
Marketing Managers
• Analyze the website visitors to lease funnel
• Website Users
• Contacts Submitted
• Emails Opened
• Tours Scheduled
• Leases Signed
• Develop Conversion Benchmarks for each property
• Improve Marketing Best Practices to apply to each
property
18
Sample Metrics
Website Visitor Trends
Contacts Submitted
Emails Sent, Opened
& Unsubscribed
Tours Scheduled
12/7/15
Marketing Manager
12/7/1519
Want to learn more? Get in Touch!
Bill Emrich
VP, Business Development
Email: be@hy.ly
Call: +1 (301) 535-1343
Hy.ly Inc.
Learn More: http://hy.ly/sites/
Contact Form: http://hy.ly/get-in-touch/
12/7/1520

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Hy.ly Analytics: Big Data for Multifamily Operations

  • 2. Outline • Big Data Strategy: Transform your organization in 3 steps • Big Data Product: Hy.ly Analytics • Big Data Impact: Aligned and Actionable Metrics for All 2 12/7/15
  • 3. Activity: Capture the email Anonymou s Lead Activity: Nurture the Lead Email- Ready Activity: Show the property Tour-Ready Activity: Close the LeadMQL Anonymous Lead Email-ready Lead Tour-ready Lead Marketing Qualified Lead 1. Align Organization on Conversion Model 12/7/153
  • 4. 2. Establish Key Metrics for the Organization 4 COO Metrics Cost per Lease by ILS Cost per Lease by Ad Channel Cost per Lease for Branding Efforts Compare Leasing Metrics across Regions Regional Metrics Lead-to-Tours Ratio Tours-to-Lease Ratio Average time from Lead to Lease Compare Leasing Metrics across Properties Property Metrics Lead Trends Leasing Trends Top Lead and Lease Sources Compare with Regional Benchmarks Marketing Metrics Website Visitor Trends Contacts Submitted Emails Sent, Opened & Unsubscribed Tours Scheduled 12/7/15
  • 5. 3. Provide Visibility to Key Metrics to ALL 12/7/155
  • 6. Outline • Big Data Strategy: Transform your organization in 3 steps • Big Data Product: Hy.ly Analytics • Big Data Impact: Aligned and Actionable Metrics for All 6 12/7/15
  • 7. Hyly Analytics: Architecture 7 Data Store Property #1 Property #2 … Property #N Dashboards Explorers Budget – Projected & Actuals Site Visits (Google Analytics) Contacts > Emails > Tours Lease Management System Resident Management System Custom 1. Source Data 2. Store & Summarize 3. Analyze 12/7/15
  • 10. Outline • Big Data Strategy: Transform your organization in 3 steps • Big Data Product: Hy.ly Analytics • Big Data Impact: Aligned and Actionable Metrics for All 10 12/7/15
  • 11. Big Data is Transformational • Big Data is changing all industries • Especially needed in Multifamily that is financially driven: NOI, ROI, Occupancy Ratios, Average Rental Prices • Transform from top to bottom • COO • Regional Managers • Property Managers • Marketing Team 11 12/7/15
  • 12. Senior Management (COO) • Improve operations using hard data • Get your organization on the same page by using the same metrics from top to bottom. • Improve budgeting using ROI Analyzer 12 Sample Metrics Cost per Lease by ILS Cost per Lease by Ad Channel Cost per Lease for Branding Efforts Compare Leasing Metrics across Regions 12/7/15
  • 14. Regional Manager • Guide each property to better performance by establishing universal metrics across all properties. • Create friendly competition amongst properties to match and improve conversion ratios. • Share and establish best practices in each property to improve performance. 14 Sample Metrics Lead-to-Tours Ratio Tours-to-Lease Ratio Average time from Lead to Lease Compare Leasing Metrics across Properties 12/7/15
  • 16. Property Managers • Create reports for Property Owners that trend leads acquired, tours executed and leases signed. • Watch the same metrics that the COO and Regional Managers are watching. • Improve practices across the leasing staff to improve the universal metrics for the property. 16 Sample Metrics Lead Trends Leasing Trends Top Lead and Lease Sources Compare with Regional Benchmarks 12/7/15
  • 18. Marketing Managers • Analyze the website visitors to lease funnel • Website Users • Contacts Submitted • Emails Opened • Tours Scheduled • Leases Signed • Develop Conversion Benchmarks for each property • Improve Marketing Best Practices to apply to each property 18 Sample Metrics Website Visitor Trends Contacts Submitted Emails Sent, Opened & Unsubscribed Tours Scheduled 12/7/15
  • 20. Want to learn more? Get in Touch! Bill Emrich VP, Business Development Email: be@hy.ly Call: +1 (301) 535-1343 Hy.ly Inc. Learn More: http://hy.ly/sites/ Contact Form: http://hy.ly/get-in-touch/ 12/7/1520