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CREATING A STRATEGY FOR
      INCORPORATING SOCIAL MEDIA INTO
        YOUR OVERALL MARKETING PLAN

                                           Women TIES
                                           March 16, 2011

                                    Monica D. Johns, MBA, PMP®
                                           President and CEO
                                    Clarity Management Consulting


©2011 Clarity Management Consulting Inc.
Agenda
           Objectives
           Perceptions
           Social Media in Perspective
           Determine Your Needs and Your Time
           Commitment
           Develop Your Plan
           Revisit Perceptions, Q&A
           Summary
©2011 Clarity Management Consulting Inc.            2
Objectives
           Consider your perceptions of social media and
           how they may be constraining your decisions
           about how or whether to engage
           Recognize that you can tailor your social media
           effort based on your business objectives and
           available resources
           Lay a foundation for developing a social media
           marketing strategy



©2011 Clarity Management Consulting Inc.                     3
Perceptions

    What Are Your Perceptions About Social
    Media?
           How are your perceptions affecting your
           approach?
           Are they stopping you from making the
           decision to jump in?




©2011 Clarity Management Consulting Inc.                 4
Perceptions

    Some Common Perceptions
           “It takes a lot of time”
           “It’s overwhelming!”
           “It doesn’t apply to me. After all, my business is
           B2B”
           “My customers aren’t looking for me on social
           media” or “my clients aren’t on there”
           “I don’t know where to start”


©2011 Clarity Management Consulting Inc.                        5
Perceptions

    Are Your Perceptions Accurate?
           “It takes too much time”
                 It can be less time-consuming if you define how
                 much time you want to spend
                 Note: it will be time intensive upfront if you’re just
                 starting
           “It’s overwhelming!”
                 It can be overwhelming if you assume that you have
                 to engage in all types of social media all at once…
                 But you don’t have to do it all at once!

©2011 Clarity Management Consulting Inc.                                  6
Perceptions

    Are Your Perceptions Accurate?
           “It doesn’t apply to me (B2B)” OR “my
           customers aren’t looking for me on social
           media” OR “my clients aren’t on there”
                 But aren’t many of your prospects, B2B or otherwise,
                 on LinkedIn, Facebook, Twitter, etc?
                 What about others in your network who can connect
                 you to prospects?
           “I don’t know where to start”
                 Start with your needs

©2011 Clarity Management Consulting Inc.                                7
Social Media in Perspective
           View it as another marketing channel
                 It is one component of your marketing strategy
           Know its distinct advantages
                 People access social media frequently and use it as
                 a source of information about you
                 It is a relationship channel that helps remind people
                 that you exist
           Sow now, reap later as with other marketing
                 The rewards (i.e. sales) may not be immediate
                 Sales may not come directly from social media

©2011 Clarity Management Consulting Inc.                                 8
Determine Your Needs

    You Decide!
           Decide what you want from social media
           Determine how much time and effort you
           are willing to spend on it




©2011 Clarity Management Consulting Inc.            9
Determine Your Needs

       Social                     Create      Build         Build        Demonstrate
        Media                    Awareness     Your     Relationships/    Expertise
       Priority                               Brand       Network
                                             Identity
 High Priority
 Medium
 Priority
 Low Priority




©2011 Clarity Management Consulting Inc.                                               10
Determine How Much Time
                           You Can Commit

  Social Media                       Create      Build         Build      Demonstrate
     Time                           Awareness     Your     Relationships/  Expertise
  Commitment                                     Brand       Network
                                                Identity
 1-2 hrs/wk
 2-4 hrs/wk
 4-6 hrs/wk
 6-8 hrs/wk

    •This decision depends on available resources
    •Up front investment to get started: potentially 40 hours

©2011 Clarity Management Consulting Inc.                                                11
Develop Your Plan

    Act
           Decide which tools to focus on
                 Twitter, LinkedIn, Facebook, Blog, others
           Develop your plan accordingly, then
           execute




©2011 Clarity Management Consulting Inc.                     12
Rough Comparison of Tools

  Social Media                       Create        Build         Build      Demonstrate
  Tools &Their                      Awareness       Your     Relationships/  Expertise
    Relative                                       Brand       Network
    Value for                                     Identity
   Each Area
 Facebook                                  High    High          High        Medium
 Page
 Twitter                                   High   Medium         High        Medium
 LinkedIn                                  High   Medium         High          High
 Your Blog                                 High    High         Medium         High




©2011 Clarity Management Consulting Inc.                                                  13
Your Tool Checklist

  Social Media                       Create      Build         Build      Demonstrate
     Tools                          Awareness     Your     Relationships/  Expertise
                                                 Brand       Network
                                                Identity
 Facebook
 Page
 Twitter
 LinkedIn
 Your Blog




©2011 Clarity Management Consulting Inc.                                                14
Revisiting Perceptions,
                           Questions and Answers
    Have Your Perceptions Changed?
           “It takes a lot of time”
           “It’s overwhelming!”
           “It doesn’t apply to me. After all, my business is
           B2B”
           “My customers aren’t looking for me on social
           media” or “my clients aren’t on there”
           “I don’t know where to start”


©2011 Clarity Management Consulting Inc.                        15
Summary
           Understand your perceptions of social media
           and how they influence your approach
           Keep social media’s value as a marketing
           channel in perspective
           Understand your needs and goals for social
           media
           Determine how much time you can spend
           Decide which tools and websites to focus on
           and plan accordingly


©2011 Clarity Management Consulting Inc.                 16
Thank You!

           Contact information:
                 Monica D. Johns
                 Website:
                 www.claritymanagementconsulting.com
                 Email: mj@claritymanagementconsulting.com
                 Office: 315-299-6587 (Eastern Time Zone)




©2011 Clarity Management Consulting Inc.                     17

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Creating A Social Media Strategy

  • 1. CREATING A STRATEGY FOR INCORPORATING SOCIAL MEDIA INTO YOUR OVERALL MARKETING PLAN Women TIES March 16, 2011 Monica D. Johns, MBA, PMP® President and CEO Clarity Management Consulting ©2011 Clarity Management Consulting Inc.
  • 2. Agenda Objectives Perceptions Social Media in Perspective Determine Your Needs and Your Time Commitment Develop Your Plan Revisit Perceptions, Q&A Summary ©2011 Clarity Management Consulting Inc. 2
  • 3. Objectives Consider your perceptions of social media and how they may be constraining your decisions about how or whether to engage Recognize that you can tailor your social media effort based on your business objectives and available resources Lay a foundation for developing a social media marketing strategy ©2011 Clarity Management Consulting Inc. 3
  • 4. Perceptions What Are Your Perceptions About Social Media? How are your perceptions affecting your approach? Are they stopping you from making the decision to jump in? ©2011 Clarity Management Consulting Inc. 4
  • 5. Perceptions Some Common Perceptions “It takes a lot of time” “It’s overwhelming!” “It doesn’t apply to me. After all, my business is B2B” “My customers aren’t looking for me on social media” or “my clients aren’t on there” “I don’t know where to start” ©2011 Clarity Management Consulting Inc. 5
  • 6. Perceptions Are Your Perceptions Accurate? “It takes too much time” It can be less time-consuming if you define how much time you want to spend Note: it will be time intensive upfront if you’re just starting “It’s overwhelming!” It can be overwhelming if you assume that you have to engage in all types of social media all at once… But you don’t have to do it all at once! ©2011 Clarity Management Consulting Inc. 6
  • 7. Perceptions Are Your Perceptions Accurate? “It doesn’t apply to me (B2B)” OR “my customers aren’t looking for me on social media” OR “my clients aren’t on there” But aren’t many of your prospects, B2B or otherwise, on LinkedIn, Facebook, Twitter, etc? What about others in your network who can connect you to prospects? “I don’t know where to start” Start with your needs ©2011 Clarity Management Consulting Inc. 7
  • 8. Social Media in Perspective View it as another marketing channel It is one component of your marketing strategy Know its distinct advantages People access social media frequently and use it as a source of information about you It is a relationship channel that helps remind people that you exist Sow now, reap later as with other marketing The rewards (i.e. sales) may not be immediate Sales may not come directly from social media ©2011 Clarity Management Consulting Inc. 8
  • 9. Determine Your Needs You Decide! Decide what you want from social media Determine how much time and effort you are willing to spend on it ©2011 Clarity Management Consulting Inc. 9
  • 10. Determine Your Needs Social Create Build Build Demonstrate Media Awareness Your Relationships/ Expertise Priority Brand Network Identity High Priority Medium Priority Low Priority ©2011 Clarity Management Consulting Inc. 10
  • 11. Determine How Much Time You Can Commit Social Media Create Build Build Demonstrate Time Awareness Your Relationships/ Expertise Commitment Brand Network Identity 1-2 hrs/wk 2-4 hrs/wk 4-6 hrs/wk 6-8 hrs/wk •This decision depends on available resources •Up front investment to get started: potentially 40 hours ©2011 Clarity Management Consulting Inc. 11
  • 12. Develop Your Plan Act Decide which tools to focus on Twitter, LinkedIn, Facebook, Blog, others Develop your plan accordingly, then execute ©2011 Clarity Management Consulting Inc. 12
  • 13. Rough Comparison of Tools Social Media Create Build Build Demonstrate Tools &Their Awareness Your Relationships/ Expertise Relative Brand Network Value for Identity Each Area Facebook High High High Medium Page Twitter High Medium High Medium LinkedIn High Medium High High Your Blog High High Medium High ©2011 Clarity Management Consulting Inc. 13
  • 14. Your Tool Checklist Social Media Create Build Build Demonstrate Tools Awareness Your Relationships/ Expertise Brand Network Identity Facebook Page Twitter LinkedIn Your Blog ©2011 Clarity Management Consulting Inc. 14
  • 15. Revisiting Perceptions, Questions and Answers Have Your Perceptions Changed? “It takes a lot of time” “It’s overwhelming!” “It doesn’t apply to me. After all, my business is B2B” “My customers aren’t looking for me on social media” or “my clients aren’t on there” “I don’t know where to start” ©2011 Clarity Management Consulting Inc. 15
  • 16. Summary Understand your perceptions of social media and how they influence your approach Keep social media’s value as a marketing channel in perspective Understand your needs and goals for social media Determine how much time you can spend Decide which tools and websites to focus on and plan accordingly ©2011 Clarity Management Consulting Inc. 16
  • 17. Thank You! Contact information: Monica D. Johns Website: www.claritymanagementconsulting.com Email: mj@claritymanagementconsulting.com Office: 315-299-6587 (Eastern Time Zone) ©2011 Clarity Management Consulting Inc. 17