Lighting the Path
to Action:
Realizing the
Power of
Storytelling

Matthew Hendrickson
November 7, 2013
“Begin at the beginning…and go on till
you come to the end: then stop.”
– Lewis Carroll
Make me care!
What is storytelling?
Can you be a storyteller?
How do you do storytelling?
Make me care!
What is storytelling?
Story
n.
A narrative,
commonly untrue.
–A. Bierce
Storytelling, relating to
a series of events
–E. Miller
Storytelling, relating to
a series of events
–E. Miller
Worldview
Value

Change

Frame

Template

Shortcuts

Story

Live
Authentic
“Stories are shortcuts we use because we’re too
overwhelmed by data to discover all the details.”
– S. Godin
“Curiosity is the intellectual need to answer
questions and close open patterns. Story plays
to this universal desire by doing the
opposite, posing questions and opening
situations.”
– R. McKee
“This is the role that stories play – putting
knowledge into a framework that is more
lifelike, more true to our day-to-day existence.”
– Heath & Heath
Rule #

“You gotta keep in mind what’s interesting
to you as an audience, not what’s fun to
do as a writer. They can be very different.”
Miller’s Framework
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Characters
Place
Time
Storyline
Sensory Elements
Objects

• Character’s
Gestures/Attitudes
• Emotions
• Narrator’s POV
• Narrator’s Tone
• Theme
McKee’s Framework
• Character
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Development
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• Quest/Mission/Desire •
• Objectives
• Hook/Inciting
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Incident
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• Problem
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Conflict
Set-up/Pay-off
Pivotal Event/Turning
Point
Reversals/Twists
Subplots
Ending
Storytelling Elements
• Quest / Hook /
Inciting Incident
• Conflict
• Progressive
Complications

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Pivotal Event
Twists
Set-up
Pay-off
Ending
“The story will adapt to the environment.”
-S. McCloud
Storytelling is an art – not a set formula!
Make me care!
Can you be a storyteller?
Memorable & Engaging
Concreteness

Credibility

Unexpectedness

Emotions

Sticky
Ideas
Simplicity

Stories
CONVEY THE
Rule #

“Come up with your ending before you
figure out your middle. Seriously. Endings
are hard, get yours working up front.”
Value
≠ Object
Value
≠ Object
= Meaning of the object
“A good analogy is priceless – it helps us
understand the new by connecting it to
the familiar.”
–Z. Gemignani
Data Visualizations

Exploration

Analysis

Presentation
Make me care!
How do you do storytelling?
Your presentation is
NOT
your handout
Nobody cares about your
2+2=4
2+2≠4
“Stories are, of
course,
how numbers talk
to people.”
-T. Davenport
I have actually made this mistake…
Again…
And again…
And again …
Good, Ba
d, Ugly

Ugly, Ba
d, Good
Ugly
Better
Got it!
Leads
Prospects
Applicants
Admits
Enrolls
Retained
Conferred
“What is truer than true?
The Story.”
- Jewish Saying
“Those who tell the stories
rule the world.”
- Hopi American Indian Proverb
We control the scope
Storytelling is an art, not a science…
practice to get it right
Thank you

Lighting the Path to Action:
Realizing the Power of Storytelling
Matthew Hendrickson
Associate Director – Strategic Enrollment Research
Northeastern University – College of Professional Studies
m.hendrickson@neu.edu
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References
Bierce, A. (2003). The Devil’s Dictionary.
Carroll, L. (1886). Alice in Wonderland.
Coats, E. (2012). Pixar’s 22 Rules of Storytelling (via Twitter). http://imgur.com/a/fPLnM
Davenport, T.H. & Kim, J. (2013). Keeping up with the Quants. Harvard Business Review.
Gemignani, Z. (2012). Data Visualization as Storytelling: A Stretched Analogy. Juice Analytics.
http://www.juiceanalytics.com/writing/data-visualization-as-storytelling-a-stretched-analogy/
Gemignani, Z. (2013). Data Storytelling: The Ultimate Collection of Resources.
http://www.juiceanalytics.com/writing/the-ultimate-collection-of-data-storytelling-resources/
Godin, S. (2005). All Marketers are Liars.
Heath, C. & Heath D. (2007). Made to Stick.
Kosara, R. (2013). Paper: Storytelling, The Next Step for Visualization. http://eagereyes.org/papers/paperstorytelling-step-visualization
McCloud, S. (2005). The Visual Magic of Comics. TED Talk.
http://www.ted.com/talks/scott_mccloud_on_comics.html
McKee, R. (1997). Story: Substance, Structure, Style, and the Principles of Screenwriting.
Miller, E. (2011). Theories of Story and Storytelling.
http://www.storytellingandvideoconferencing.com/67.pdf
Montague, T. (2013). If You Want to Raise Prices, Tell a Better Story. http://blogs.hbr.org/2013/07/want-toraise-prices-tell-a-be/
Stanton, A. (2012). The Clues to a Great Story. Ted Talk.
http://www.ted.com/talks/andrew_stanton_the_clues_to_a_great_story.html
Warshaw, D. (2013). Nate Silver, Data, and Storytelling.
http://features.blogs.fortune.cnn.com/2013/07/24/nate-silver-data-and-storytelling/

MidAIR 2013 Keynote - Lighting the Path to Action: Realizing the Power of Storytelling

Editor's Notes

  • #2 Image Source: https://secure.flickr.com/photos/21148821@N02/2057325287/sizes/o/in/photostream/
  • #3 Image Source: https://secure.flickr.com/photos/43021516@N06/4383187436/sizes/o/in/set-72157623553383508/
  • #4 Andrew Stanton: What are the Clues to a Great Story (TED Talk)His biggest point in TED Talk: Make me care!
  • #6 Image Source: https://commons.wikimedia.org/wiki/File:CountBasieStageDoorCanteen1.jpg#filelinks
  • #7 Image Source: Personal Photo
  • #8 Image Source: https://commons.wikimedia.org/wiki/File:Pixar_Studios.jpg
  • #9 Image Source: https://commons.wikimedia.org/wiki/File:Pixar_Studios.jpg
  • #10 Image Source: https://scn.wikipedia.org/wiki/File:Gilgamesh.jpg
  • #11 Image Source: https://en.wikipedia.org/wiki/File:African_cave_paintings.jpg
  • #12 Image Source: https://commons.wikimedia.org/wiki/File:Gela_Painter_-_Black-Figure_%22Pinax%22_(Plaque)_-_Walters_48225.jpg
  • #13 Image Source: https://commons.wikimedia.org/wiki/File:Love_What_is_It.JPG
  • #14 Ambrose Bierce: Devil’s Dictionary
  • #15 Eric Miller: Theories of Story and Storytelling
  • #16 Eric Miller: Theories of Story and Storytelling
  • #17 Image Source: https://secure.flickr.com/photos/29853404@N03/4579520419/sizes/o/in/photostream/
  • #18 Image Source: https://secure.flickr.com/photos/32961941@N03/3166085824/sizes/o/in/photostream/
  • #19 Seth Godin: All Marketers are Liars
  • #20 Seth Godin: All Marketers are LiarsImage Source: https://secure.flickr.com/photos/nicmcphee/2057350339/sizes/o/in/photostream/
  • #21 Robert McKee (In Heath & Heath: Made to Stick)Image Source: Personal Photo
  • #22 Heath & Heath: Made to StickImage Source: https://commons.wikimedia.org/wiki/File:Seattle_library_framework.jpg_inside.jpg
  • #23 Curse of Knowledge, Heath & Heath: Made to StickImage Source: https://secure.flickr.com/photos/teemu-mantynen/3264211384/sizes/o/in/photostream/
  • #24 Pixar’s 22 Rules of StorytellingImage Source: https://secure.flickr.com/photos/10260831@N02/2789578350/
  • #25 Eric Miller: Theories of Story and Storytelling
  • #26 Robert McKee in Eric Miller: Theories of Story and Storytelling
  • #27 Adapted from Miller / McKee
  • #28 Scott McCloud: The Visual Magic of Comics (TED Talk)Image Source: https://en.wikipedia.org/wiki/File:Monkey_Ladder_Vine_canopy.jpg
  • #29 Image Source: https://en.wikipedia.org/wiki/File:Claude_Monet,_Impression,_soleil_levant,_1872.jpg#filelinks
  • #31 Image Source: https://secure.flickr.com/photos/davebloggs007/8600742227/sizes/o/in/photostream/
  • #32 Image Source: https://secure.flickr.com/photos/ianloic/2333435278/sizes/o/in/photostream/
  • #33 Image Source: Personal Photo
  • #34 Image Source: https://secure.flickr.com/photos/86530412@N02/8210762750/sizes/o/in/photostream/
  • #36 Image Source: https://www.freedigitalphotos.net/
  • #37 Image Source: https://secure.flickr.com/photos/quinnanya/4714913402/sizes/o/in/photostream/
  • #38 Image Source: https://secure.flickr.com/photos/stevensnodgrass/3439224738/sizes/o/in/photostream/
  • #39 Emotions: PlutchikEmotion WheelImage Source: https://commons.wikimedia.org/wiki/File:Plutchik-wheel.svg#filelinks
  • #40 Image Source: https://commons.wikimedia.org/wiki/File%3ADull_and_Boring.JPG
  • #41 Seth Godin: All Marketers are Liars
  • #42 Image Source: https://secure.flickr.com/photos/grand_canyon_nps/7558121236/sizes/o/in/photostream/
  • #43 Image Source: https://secure.flickr.com/photos/carlos_maya/5165377895/sizes/o/in/photostream/
  • #44 Image Source: https://secure.flickr.com/photos/bionicteaching/2920562020/sizes/o/in/photostream/
  • #45 Pixar’s 22 Rules of StorytellingImage Source: https://secure.flickr.com/photos/orinrobertjohn/4126263295/sizes/o/in/photostream/
  • #46 Imagemade with: http://pixlr.com/express/Image Source: Personal Photo
  • #47 Image Source: https://secure.flickr.com/photos/sidewalk_flying/3534131757/sizes/o/in/photostream/
  • #48 Ty Montague: If you Want to Raise Prices, Tell a Better Story
  • #49 Ty Montague: If you Want to Raise Prices, Tell a Better Story
  • #50 Zach Gemignani: Data Visualization as Storytelling: A Stretched Analogy
  • #51 Robert Kosara: Paper: Storytelling, The Next Step for VisualizationImage Source: Personal Photo
  • #52 Image Source: https://en.wikipedia.org/wiki/File:Data_driven_journalism_process.jpg#filelinks
  • #54 Image Source: https://secure.flickr.com/photos/jaaronfarr/1404742455/sizes/o/in/photostream/
  • #55 Image Source: https://secure.flickr.com/photos/swanksalot/3738980707/sizes/o/in/photostream/
  • #56 Tom Davenport: Keeping up with the QuantsImage Source: https://commons.wikimedia.org/wiki/File:R-Square_Logo.png#filelinks
  • #57 AndrewStanton: The Clues to a Great Story (TED Talk)
  • #58 Andrew Stanton: The Clues to a Great Story (TED Talk)
  • #59 Andrew Stanton: The Clues to a Great Story (TED Talk)Image Source: https://secure.flickr.com/photos/brentdpayne/4812887683/sizes/o/in/photostream/
  • #60 Image Source: Personal Photo
  • #61 Image Source: https://secure.flickr.com/photos/daikrieg/1294053038/sizes/o/in/photostream/
  • #62 Tom Davenport: Keeping up with the Quants
  • #72 Image Source: https://secure.flickr.com/photos/dberry/2871293035/sizes/o/in/photostream/
  • #73 Image Source: https://commons.wikimedia.org/wiki/File:1970_Cadillac_Eldorado_dashboard.jpg
  • #74 Image Source: https://commons.wikimedia.org/wiki/File:Ferrari_California_Dashboard.JPG
  • #76 Jewish Saying
  • #77 Hopi American Indian Proverb?
  • #78 Scott McCloud: The Visual Magic of Comics (TED Talk)Image Source: https://secure.flickr.com/photos/maladjusted/5557439934/sizes/o/in/photostream/
  • #79 Image Source: https://en.wikipedia.org/wiki/File:Monet_Water_Lilies_1916.jpg#filelinks