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Mitigating Scope Creep 
Useful Tips for Project Peace 
Michael Vaughn 
Speaker - Big Design 2014
Michael Vaughn 
UX Specialist/IA 
Product Owner 
Public Speaker 
! 
DU Speaker Connection 
Family Man Fitness Nut Cub Master Pack 416 
Senior User Experience Architect Creative Director, Product Owner and Founder 
mvaughn@artemisiatechnologies.com 
michael.vaughn@tonic3.com 
@mcvaughn /michaelcvaughn
Story
Story
Story 
Cat!
First Freeing Weapon 
of Choice 
Cat Calling! 
1st Freeing Weapon of Choice 
Calling the Cat
2nd Freeing Weapon of Choice 
Throwing Rocks 
(at the pipe, not cat)
3rd Freeing Weapon of Choice 
Garden Hose
4th Freeing Weapon of Choice 
Old Fire Truck
5th Freeing Weapon of Choice 
New Fire Truck
Story and Project/Scope Creep Correlation
Character Correlation
The Consultants
The Cat
The Client or 
Internal Business
The Sponsor
Project Manager/ 
Traffic Coordinator
The Onlookers
General Employees
Tools Correlation
Simple Solutions
Call Email Meet
Over Engineering
Rework Recode
7 Useful Tips to Mitigating Scope Creep 
War Stories Included!
Now 
A Quick Prelude
Clearly Communicate Project Plan 
Expectations Accountability Sprints Phases 
Pre Kickoff
Review Plan - Before, During and After Project 
Deliverables Goals/Objectives Timeline Tracking Bandwidth 
Kickoff At Every Sprint Post Project Debrief
Truly Understand Client Involvement 
Champion Coach Influencer Enemy 
Pre Kickoff
Educate and Inform the Client 
Recent Trends New Technology Competitor Info Demystify “Geek Speak” 
Pre Kickoff During Project Post Project Debrief
Engrain the End User’s Journey in the Client 
Discovery Engagement Adoption Adaptation 
Pre Kickoff During Project Post Project Debrief
Just Say “No” 
Future Phase Change Order 
Pre Kickoff During Project Post Project Debrief
1- Clearly Communicate the Project Plan 
! 
2 - Review Plan Before, During and After Project 
! 
3 - Truly Understand Client Involvement 
! 
4 - Show ROI from Previous Clients 
! 
5 - Educate and Inform the Client 
! 
6 - Engrain the End User’s Journey in the Client 
! 
7 - Just Say “No”
Thank You! 
Slideshare URL
Michael C. Vaughn 
Senior User Experience Architect Creative Director, Product Owner and Founder 
michael.vaughn@tonic3.com 
@mcvaughn 
mvaughn@artemisiatechnologies.com 
/michaelcvaughn

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