SlideShare a Scribd company logo
1 of 17
By:-
Pragya
prgyaratan1@gma
l.com
Product & Brand Management
Project
On
BAJAJ CHETAK
INTRODUCTION OF THE COMPANY
 BAJAJ CHETAK (1972-2005) : RIP
 LIFE CYCLE OF BAJAJ CHETAK
MARKET TRENDS
REASONS FOR FAILURE OF BAJAJ CHETAK
List of Topics
INTRODUCTION OF THE COMPANY
Bajaj Auto came into existence on November 29,1945 as
M/s Bachraj Trading Corporation Private Limited.
Bajaj Auto is a part of the Bajaj Group . It was founded
by Jamnalal Bajaj in Rajasthan.
It started off by selling imported two- and three-
wheelers in India.
In1959, it obtained license from the Government of
India to manufacture two- and three-wheelers and it
went public as Bajaj Auto Ltd (BAL) in1960.
It started producing at Waluj in Aurangabad. In1986,
it managed to produce and sell 500,000 vehicles in a
single financial year.
In1995, it rolled out its ten millionth vehicle and
produced and sold 1 million vehicles in a year.
BAJAJ CHETAK (1972-2005) : RIP
Bajaj has officially stopped the production of Bajaj
Chetak from December 2005. The company says that the
product no longer have any relevance to the customer. To
quote Rajiv bajaj " Any one who clings to the past is a
failure”
Chetak was an unavoidable dowry in 1970's and 80's.
The brand which was named after the legendary stallion
of the Rajput king Maharana Pratap, was known for the
reliability and sturdiness. The brand thrived during the
license raj with virtually no competition.
Bajaj Chetak had a huge brand equity . The brand had
the persona of a " work horse". With reasonable price
and the low maintenance cost made this product a huge
hit among the middle class Indians.
It was during 1990-91 that the brand began the journey
to the end.
Promoted along the base line " Hamara Bajaj", this was
the Indian Family vehicle .
LIFE CYCLE OF BAJAJ CHETAK
STAGE Ist: INTRODUCTION
The Bajaj group was founded in 1926 by Jamnalal Bajaj. In the mid 1940s, Bajaj Auto
Limited(BAL) started as an importer of two- and three-wheelers.
In 1959, the company secured a license from the Government of India (GoI) to
manufacture two- and three-wheelers.
In 1960, BTCL was renamed Bajaj Auto Ltd and in the same year it entered into a
technical collaboration with Piaggio for the manufacture of scooters.
With its collaboration with Piaggio coming to an end in the early 1970s, BAL
started manufacturing scooters under the Bajaj brand.
Description of Chetak
 The Chetak, BAL's first scooter model under the Bajaj brand, was
introduced in 1972.
 The Chetak, a geared scooter, had reigned over the Indian two-wheeler market
in the late 1970s to early 1990s.
 Starting Price Quoted in the start was roughly between Rs. 8000-9000/-In the
initial period, Bajaj Chetak was a two stroke engine model with an attractive look.
Lower maintenance and easy repairing are other advantages associated with this
model. Its four-stroke models had much more added specifications compared to
their two-stroke counterparts. Reduced fuel consumption, enhanced safety
standards and high-pick-up were the major features of the 4-stroke models.
 Higher resale value was another crucial factor behind the popularity of this
model. According to industry experts, resale value of the Chetak was much higher
compared its competitors including Vespa.
Early eighties to later nineties were the golden period for these scooters.
Introduction and popularity of motorcycles had a significant negative impact upon
the sale of all scooter models including Bajaj Chetak.
STAGE IInd: GROWTH PERIOD
There was a time when people had to wait hell lot of a time after prebooking their
Chetak.
The Launch of Bajaj Chetak was mainly targeted at economical Class and people
could afford it considering its parallel competition in the same segment market.
Late 70s had been the Golden period for the Bajaj scooters, especially the Chetak.
In 1977 Bajaj Auto claimed to have sold a lakh of Chetaks in just one Financial Year.
The main marketing strategy used by Bajaj Chetak was mainly targetting the emerging
middle class in India and adding the feeling of 'we' or the feeling of belongingness by
strong sentimental slogans like "Hamara Bajaj"..
Over 2 and a half decades until the halt of 1995 the company did not face any stiff
competition from any 2 wheeler market segment, apart from the introduction of minor
changes in its performance parameters meaning more augmented changes in the scooter
itself like colour some peripheral outer changes in parts.
STAGE IIIrd : MATURITY PERIOD
In the late 1990s, the Indian two-wheeler market witnessed a shift in consumer preferences.
The popularity of geared scooters began to wane while that of motorcycles soared.
A tough body, low maintenance and initial cost and good resale value are the key attributes
that are related the Chetak bearing trust seal from the house of Bajaj.
There were various reasons for the shift -India was undergoing a demographic change, with
the proportion of younger people in the population growing significantly; the economy was
growing, which increased the disposable incomes of the middle class; also, many newer
models of motorcycles, with improved designs and modern technology had become available
in the market.
While these changes were taking place in the market, the features of scooters, especially
those of the Bajaj Chetak, remained essentially unchanged.
STAGE IVth : DECLINE PERIOD
The primary reason is that the Brand forgot the customers.
 case of Marketing Myopia. The company failed to understand the changing perception
of the customers towards scooters. Rather than looking at the customers, the company
focused on influencing Government to block the opening up of economy. Bajaj never did
anything with the product. For 40 years Chetak had the same look, same quality and
style.
During the mid nineties the company realised lately that the segment has shifted to
motorcycles. Scooters were no longer the option.
13.9%
5.2%
80.6%
0.3%
Scooters
Mopeds
Motorcycles
Electric two-
wheelers
Source: SIAM
Two-wheelers– segment-wise share of production
(2008–09)
erview … (2/2) MARKET TRENDS
REASONS FOR FAILURE OF BAJAJ CHETAK
The primary reason is that the Brand forgot the customers. Case of Marketing Myopia.
The company failed to understand the changing perception of the customers towards
scooters. Rather than looking at the customers, the company focused on influencing
Government to block the opening up of economy. Bajaj never did anything with the
product. For 40 years Chetak had the same look, same quality and style.
Bajaj never was serious about product development. The R&D spent for a long time was
a miniscule 1%. The average cycle time for the new product development was 4-5 years
compared to 2-3 years of Japanese competitors.
 Even after the opening up of economy, the scooter segment did not witness much
competition.
The players like Vespa did not had much of success in this segment. Kinetic Honda
managed to carve a niche with its gearless scooters. Another segment which was growing
was the scooterette segment which was dominated by TVS scooty. The players like Vespa
did not had much of success in this segment.
 Bajaj never seriously looked at customer perception about Chetak. The product had
serious problems like starting trouble and riding comfort. The " Tilting the chetak to
the side for starting " was a common joke. Did the company do anything for that ?
No There was nothing wrong with the Promotion. " Hamara Bajaj " and " No one can
beat a Bajaj " were famous base lines. There was nothing wrong with distribution and
the pricing was very reasonable. The major problem was in the first P : Product.
THANK YOU
FOR YOUR
ATTENTION….

More Related Content

More from Micky Lyf

Kabali Movie - RAJINIKANTH
Kabali Movie - RAJINIKANTHKabali Movie - RAJINIKANTH
Kabali Movie - RAJINIKANTHMicky Lyf
 
Building Emotional Competence
Building Emotional CompetenceBuilding Emotional Competence
Building Emotional CompetenceMicky Lyf
 
Building Positive Attitude
Building Positive AttitudeBuilding Positive Attitude
Building Positive AttitudeMicky Lyf
 
self esteem and effectiveness
self esteem and effectivenessself esteem and effectiveness
self esteem and effectivenessMicky Lyf
 
techniques of self awareness, johari window ,self
techniques of self awareness, johari window ,self techniques of self awareness, johari window ,self
techniques of self awareness, johari window ,self Micky Lyf
 
understand self
 understand self understand self
understand selfMicky Lyf
 
Tesco,Tesco PLC
Tesco,Tesco PLCTesco,Tesco PLC
Tesco,Tesco PLCMicky Lyf
 
IRCTC,Indian Railway Catering and Tourism Corporation
IRCTC,Indian Railway Catering and Tourism CorporationIRCTC,Indian Railway Catering and Tourism Corporation
IRCTC,Indian Railway Catering and Tourism CorporationMicky Lyf
 
IRCTC,Indian Railway Catering and Tourism Corporation
IRCTC,Indian Railway Catering and Tourism CorporationIRCTC,Indian Railway Catering and Tourism Corporation
IRCTC,Indian Railway Catering and Tourism CorporationMicky Lyf
 
Dominos pizza Service marketing
Dominos pizza Service marketing Dominos pizza Service marketing
Dominos pizza Service marketing Micky Lyf
 
Aviva plc, AVIVA LONDON
Aviva plc, AVIVA LONDON Aviva plc, AVIVA LONDON
Aviva plc, AVIVA LONDON Micky Lyf
 
High performing team,team building,Team management
High performing team,team building,Team management High performing team,team building,Team management
High performing team,team building,Team management Micky Lyf
 
Reservation of a room in a hotel in France, French hotel conversation, French...
Reservation of a room in a hotel in France, French hotel conversation, French...Reservation of a room in a hotel in France, French hotel conversation, French...
Reservation of a room in a hotel in France, French hotel conversation, French...Micky Lyf
 
vodafone , vodafone report, project on vodafone, service operation management
vodafone , vodafone report, project on vodafone, service operation managementvodafone , vodafone report, project on vodafone, service operation management
vodafone , vodafone report, project on vodafone, service operation managementMicky Lyf
 
Brics- Brazil, Russia, India, China and South Africa
Brics- Brazil, Russia, India, China and South AfricaBrics- Brazil, Russia, India, China and South Africa
Brics- Brazil, Russia, India, China and South AfricaMicky Lyf
 
British airways brand management,crisis management
British airways brand management,crisis managementBritish airways brand management,crisis management
British airways brand management,crisis managementMicky Lyf
 
Steve jobs , VISIONARY LEADER,APPLE FOUNDER ,STEVEN JOBS
Steve jobs , VISIONARY LEADER,APPLE FOUNDER ,STEVEN JOBSSteve jobs , VISIONARY LEADER,APPLE FOUNDER ,STEVEN JOBS
Steve jobs , VISIONARY LEADER,APPLE FOUNDER ,STEVEN JOBSMicky Lyf
 
QUALITY MANAGEMENT PRACTICES USED BY TELECOM ORGANIZATIONS,quality in telecom...
QUALITY MANAGEMENT PRACTICES USED BY TELECOM ORGANIZATIONS,quality in telecom...QUALITY MANAGEMENT PRACTICES USED BY TELECOM ORGANIZATIONS,quality in telecom...
QUALITY MANAGEMENT PRACTICES USED BY TELECOM ORGANIZATIONS,quality in telecom...Micky Lyf
 
Vodafone strategic management analysis
Vodafone strategic management analysisVodafone strategic management analysis
Vodafone strategic management analysisMicky Lyf
 

More from Micky Lyf (19)

Kabali Movie - RAJINIKANTH
Kabali Movie - RAJINIKANTHKabali Movie - RAJINIKANTH
Kabali Movie - RAJINIKANTH
 
Building Emotional Competence
Building Emotional CompetenceBuilding Emotional Competence
Building Emotional Competence
 
Building Positive Attitude
Building Positive AttitudeBuilding Positive Attitude
Building Positive Attitude
 
self esteem and effectiveness
self esteem and effectivenessself esteem and effectiveness
self esteem and effectiveness
 
techniques of self awareness, johari window ,self
techniques of self awareness, johari window ,self techniques of self awareness, johari window ,self
techniques of self awareness, johari window ,self
 
understand self
 understand self understand self
understand self
 
Tesco,Tesco PLC
Tesco,Tesco PLCTesco,Tesco PLC
Tesco,Tesco PLC
 
IRCTC,Indian Railway Catering and Tourism Corporation
IRCTC,Indian Railway Catering and Tourism CorporationIRCTC,Indian Railway Catering and Tourism Corporation
IRCTC,Indian Railway Catering and Tourism Corporation
 
IRCTC,Indian Railway Catering and Tourism Corporation
IRCTC,Indian Railway Catering and Tourism CorporationIRCTC,Indian Railway Catering and Tourism Corporation
IRCTC,Indian Railway Catering and Tourism Corporation
 
Dominos pizza Service marketing
Dominos pizza Service marketing Dominos pizza Service marketing
Dominos pizza Service marketing
 
Aviva plc, AVIVA LONDON
Aviva plc, AVIVA LONDON Aviva plc, AVIVA LONDON
Aviva plc, AVIVA LONDON
 
High performing team,team building,Team management
High performing team,team building,Team management High performing team,team building,Team management
High performing team,team building,Team management
 
Reservation of a room in a hotel in France, French hotel conversation, French...
Reservation of a room in a hotel in France, French hotel conversation, French...Reservation of a room in a hotel in France, French hotel conversation, French...
Reservation of a room in a hotel in France, French hotel conversation, French...
 
vodafone , vodafone report, project on vodafone, service operation management
vodafone , vodafone report, project on vodafone, service operation managementvodafone , vodafone report, project on vodafone, service operation management
vodafone , vodafone report, project on vodafone, service operation management
 
Brics- Brazil, Russia, India, China and South Africa
Brics- Brazil, Russia, India, China and South AfricaBrics- Brazil, Russia, India, China and South Africa
Brics- Brazil, Russia, India, China and South Africa
 
British airways brand management,crisis management
British airways brand management,crisis managementBritish airways brand management,crisis management
British airways brand management,crisis management
 
Steve jobs , VISIONARY LEADER,APPLE FOUNDER ,STEVEN JOBS
Steve jobs , VISIONARY LEADER,APPLE FOUNDER ,STEVEN JOBSSteve jobs , VISIONARY LEADER,APPLE FOUNDER ,STEVEN JOBS
Steve jobs , VISIONARY LEADER,APPLE FOUNDER ,STEVEN JOBS
 
QUALITY MANAGEMENT PRACTICES USED BY TELECOM ORGANIZATIONS,quality in telecom...
QUALITY MANAGEMENT PRACTICES USED BY TELECOM ORGANIZATIONS,quality in telecom...QUALITY MANAGEMENT PRACTICES USED BY TELECOM ORGANIZATIONS,quality in telecom...
QUALITY MANAGEMENT PRACTICES USED BY TELECOM ORGANIZATIONS,quality in telecom...
 
Vodafone strategic management analysis
Vodafone strategic management analysisVodafone strategic management analysis
Vodafone strategic management analysis
 

Recently uploaded

Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseri bangash
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 

Recently uploaded (20)

Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 

Product & brand management,PBM,Bajaj,bajaj chetak, popular Indian-made motor scooter

  • 1. By:- Pragya prgyaratan1@gma l.com Product & Brand Management Project On BAJAJ CHETAK
  • 2. INTRODUCTION OF THE COMPANY  BAJAJ CHETAK (1972-2005) : RIP  LIFE CYCLE OF BAJAJ CHETAK MARKET TRENDS REASONS FOR FAILURE OF BAJAJ CHETAK List of Topics
  • 3. INTRODUCTION OF THE COMPANY Bajaj Auto came into existence on November 29,1945 as M/s Bachraj Trading Corporation Private Limited. Bajaj Auto is a part of the Bajaj Group . It was founded by Jamnalal Bajaj in Rajasthan. It started off by selling imported two- and three- wheelers in India. In1959, it obtained license from the Government of India to manufacture two- and three-wheelers and it went public as Bajaj Auto Ltd (BAL) in1960.
  • 4. It started producing at Waluj in Aurangabad. In1986, it managed to produce and sell 500,000 vehicles in a single financial year. In1995, it rolled out its ten millionth vehicle and produced and sold 1 million vehicles in a year.
  • 5. BAJAJ CHETAK (1972-2005) : RIP Bajaj has officially stopped the production of Bajaj Chetak from December 2005. The company says that the product no longer have any relevance to the customer. To quote Rajiv bajaj " Any one who clings to the past is a failure” Chetak was an unavoidable dowry in 1970's and 80's. The brand which was named after the legendary stallion of the Rajput king Maharana Pratap, was known for the reliability and sturdiness. The brand thrived during the license raj with virtually no competition.
  • 6. Bajaj Chetak had a huge brand equity . The brand had the persona of a " work horse". With reasonable price and the low maintenance cost made this product a huge hit among the middle class Indians. It was during 1990-91 that the brand began the journey to the end. Promoted along the base line " Hamara Bajaj", this was the Indian Family vehicle .
  • 7. LIFE CYCLE OF BAJAJ CHETAK STAGE Ist: INTRODUCTION The Bajaj group was founded in 1926 by Jamnalal Bajaj. In the mid 1940s, Bajaj Auto Limited(BAL) started as an importer of two- and three-wheelers. In 1959, the company secured a license from the Government of India (GoI) to manufacture two- and three-wheelers. In 1960, BTCL was renamed Bajaj Auto Ltd and in the same year it entered into a technical collaboration with Piaggio for the manufacture of scooters.
  • 8. With its collaboration with Piaggio coming to an end in the early 1970s, BAL started manufacturing scooters under the Bajaj brand. Description of Chetak  The Chetak, BAL's first scooter model under the Bajaj brand, was introduced in 1972.  The Chetak, a geared scooter, had reigned over the Indian two-wheeler market in the late 1970s to early 1990s.  Starting Price Quoted in the start was roughly between Rs. 8000-9000/-In the initial period, Bajaj Chetak was a two stroke engine model with an attractive look.
  • 9. Lower maintenance and easy repairing are other advantages associated with this model. Its four-stroke models had much more added specifications compared to their two-stroke counterparts. Reduced fuel consumption, enhanced safety standards and high-pick-up were the major features of the 4-stroke models.  Higher resale value was another crucial factor behind the popularity of this model. According to industry experts, resale value of the Chetak was much higher compared its competitors including Vespa. Early eighties to later nineties were the golden period for these scooters. Introduction and popularity of motorcycles had a significant negative impact upon the sale of all scooter models including Bajaj Chetak.
  • 10. STAGE IInd: GROWTH PERIOD There was a time when people had to wait hell lot of a time after prebooking their Chetak. The Launch of Bajaj Chetak was mainly targeted at economical Class and people could afford it considering its parallel competition in the same segment market. Late 70s had been the Golden period for the Bajaj scooters, especially the Chetak. In 1977 Bajaj Auto claimed to have sold a lakh of Chetaks in just one Financial Year.
  • 11. The main marketing strategy used by Bajaj Chetak was mainly targetting the emerging middle class in India and adding the feeling of 'we' or the feeling of belongingness by strong sentimental slogans like "Hamara Bajaj".. Over 2 and a half decades until the halt of 1995 the company did not face any stiff competition from any 2 wheeler market segment, apart from the introduction of minor changes in its performance parameters meaning more augmented changes in the scooter itself like colour some peripheral outer changes in parts.
  • 12. STAGE IIIrd : MATURITY PERIOD In the late 1990s, the Indian two-wheeler market witnessed a shift in consumer preferences. The popularity of geared scooters began to wane while that of motorcycles soared. A tough body, low maintenance and initial cost and good resale value are the key attributes that are related the Chetak bearing trust seal from the house of Bajaj. There were various reasons for the shift -India was undergoing a demographic change, with the proportion of younger people in the population growing significantly; the economy was growing, which increased the disposable incomes of the middle class; also, many newer models of motorcycles, with improved designs and modern technology had become available in the market. While these changes were taking place in the market, the features of scooters, especially those of the Bajaj Chetak, remained essentially unchanged.
  • 13. STAGE IVth : DECLINE PERIOD The primary reason is that the Brand forgot the customers.  case of Marketing Myopia. The company failed to understand the changing perception of the customers towards scooters. Rather than looking at the customers, the company focused on influencing Government to block the opening up of economy. Bajaj never did anything with the product. For 40 years Chetak had the same look, same quality and style. During the mid nineties the company realised lately that the segment has shifted to motorcycles. Scooters were no longer the option.
  • 14. 13.9% 5.2% 80.6% 0.3% Scooters Mopeds Motorcycles Electric two- wheelers Source: SIAM Two-wheelers– segment-wise share of production (2008–09) erview … (2/2) MARKET TRENDS
  • 15. REASONS FOR FAILURE OF BAJAJ CHETAK The primary reason is that the Brand forgot the customers. Case of Marketing Myopia. The company failed to understand the changing perception of the customers towards scooters. Rather than looking at the customers, the company focused on influencing Government to block the opening up of economy. Bajaj never did anything with the product. For 40 years Chetak had the same look, same quality and style. Bajaj never was serious about product development. The R&D spent for a long time was a miniscule 1%. The average cycle time for the new product development was 4-5 years compared to 2-3 years of Japanese competitors.  Even after the opening up of economy, the scooter segment did not witness much competition. The players like Vespa did not had much of success in this segment. Kinetic Honda managed to carve a niche with its gearless scooters. Another segment which was growing was the scooterette segment which was dominated by TVS scooty. The players like Vespa did not had much of success in this segment.
  • 16.  Bajaj never seriously looked at customer perception about Chetak. The product had serious problems like starting trouble and riding comfort. The " Tilting the chetak to the side for starting " was a common joke. Did the company do anything for that ? No There was nothing wrong with the Promotion. " Hamara Bajaj " and " No one can beat a Bajaj " were famous base lines. There was nothing wrong with distribution and the pricing was very reasonable. The major problem was in the first P : Product.