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Feedback lessons from a sensitive gps

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Meryl Runion Rose
Meryl Runion Rose

Results from a GPS phrase competition and preview of a free webinar schedueld for August 16th. Register at www.speakstrong.com/webinars Imagine a GPS system designed to give feedback to super-sensitive people. What would it say when you take a wrong turn? What does that teach you about feedback in general and at work in specific?

BusinessEconomy & Finance
1 of 14
“At least you tried.” Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Ever notice how personally people take it when their GPS system corrects them? I’d love to go that way, but my GPS lady will yell at me if I do. Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
That tells us a lot about feedback • People often hear neutral feedback as criticism • People sometimes go out of their way to avoid perceived criticism • People will believe outside input over their own observation Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
I smell an opportunity For someone: For SpeakStrong: • A GPS system for • A blog post inviting sensitive people that collaborative input of corrects with grace and phrases for a GPS humor system for sensitive people (www.speakstrong.com/ blog) • Insights from the contributions Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
So I went for it. And here’s what people suggested: Imagine you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
What did you hear, like and learn in the suggestions? Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Qualities of effective feedback Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Ever notice how much more people are willing to attempt when they can count on supportive feedback? Want to learn how to give feedback people can hear, understand and apply? I’d love to go that way, and my GPS lady will help me do it. Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
Learn more and discover the winner Wednesday, August 15th Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.

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Feedback lessons from a sensitive gps

  • 1. “At least you tried.” Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 2. Ever notice how personally people take it when their GPS system corrects them? I’d love to go that way, but my GPS lady will yell at me if I do. Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 3. That tells us a lot about feedback • People often hear neutral feedback as criticism • People sometimes go out of their way to avoid perceived criticism • People will believe outside input over their own observation Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 4. I smell an opportunity For someone: For SpeakStrong: • A GPS system for • A blog post inviting sensitive people that collaborative input of corrects with grace and phrases for a GPS humor system for sensitive people (www.speakstrong.com/ blog) • Insights from the contributions Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 5. So I went for it. And here’s what people suggested: Imagine you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 6. Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 7. Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 8. Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 9. Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 10. Imagine: you took a wrong turn and your GPS tells you… Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 11. What did you hear, like and learn in the suggestions? Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 12. Qualities of effective feedback Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 13. Ever notice how much more people are willing to attempt when they can count on supportive feedback? Want to learn how to give feedback people can hear, understand and apply? I’d love to go that way, and my GPS lady will help me do it. Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.
  • 14. Learn more and discover the winner Wednesday, August 15th Meryl Runion Rose, Chief Iteration Officer, SpeakStrong Please share freely with credit.