The document summarizes Prince Mohammad Bin Fahd University's IT strategic plan from 2011-2016. The plan's goals were to support academic excellence, optimize business processes, maintain current IT infrastructure, and increase accountability through metrics and governance. Objectives included upgrading systems, supporting blended learning, and ensuring infrastructure security and performance.

1. IT Strategic Plan (2011-2016)
Prince Mohammad Bin Fahd University
(PMU)

2. IT Strategic Planning Timeline
• New CIO Arrives End of January 2011
• February 2011 Initial Assessment & Presentation to Director
General, Engineering and Technical Affairs
• May 2011 IT Strategic Plan Draft Presentation to Director
General, Engineering and Technical Affairs
• June 2011 Recommended IT Strategic Plan Release to
Community for Comment & Feedback

3. Prince Mohammad University’s mission is
to achieve the following objectives:
• To contribute to the advancement of human intelligence and promulgation
and development of knowledge.
• To prepare candidates in various fields of human knowledge through utilizing
modern technologies in the educational process.
• To transform the graduate to play a pioneering and leading role in the
community, enabling him or her to take responsibilities and contribute to
solving problems through innovative thinking, collective work, reflection and
self-development.
• To link academic programs and specializations with actual requirements of
the surrounding work environment. This will be achieved by maintaining
effective participation and cooperation between the University and local
business firm.
• To guide research activities to create solutions for persistent problems in
surrounding communities, through applied research and technical
consultation.
• To provide community service through continuous training and education

4. Executive Summary:
IT Strategic Planning Process
• Review of Institutional and ITD-Specific Mission, Vision,
Values and Principles
• Review of ITD-Specific Goals and Assessment of Progress
Achieved (2006-2011)
• SWOT Analysis for IT at PMU
• IT Strategic Goals and Initiatives (2011-2016)

5. TEIC IT Mission
In order to achieve its vision of a technology-enabled, learning-
centered environment, the PMU will develop a set of core
technology competencies and areas of expertise:
•Infuse information and educational technologies into all
curricula and learning programs.
•Ensure that the university administration will utilize an
integrated management information system.
•Incorporate IT into the facility design.
•Focus IT services on employing contemporary technologies
that keep up with the world's changing technology environment.

6. Prince Mohammad University’s Vision
The vision of founders of the University is to be unique and
distinguished higher education institution that participates
in:
o Preparing future leaders in various fields of human
knowledge and its application.
o Enriching and developing intelligence.
o Exploring innovative methodologies and technologies
to achieve its objectives.
o Breaking the barrier between academic and business
society.

7. TEIC IT Vision
PMU is synonymous with and identified as the leading IT-based
institution in the international region. The ultimate goal of this
technology vision is to make it possible for the PMU to create a
learning-centered environment.
The infusion of technology into the university environment will
enable students to obtain the information they need, when and
where they need it, so they can effectively pursue their goals of
academic excellence and professional competencies.

8. TEIC IT Values and Principles
This vision is supported by underlying values and principles:
Information technology serves the mission of the university.
•To the extent possible, IT will preserve Saudi values.
•IT will serve to help protect intellectual property.
•IT will be convenient, high-quality, and user-friendly.
•IT will not consume an inappropriate portion of the PMUs budget.
Though central to distinguishing the university from other institutions in
the Kingdom, technology at PMU will never be an end unto itself.
Technology will be a tool that assists students in building their
professional competencies, abilities in critical thinking, skills in problem
solving, and dedication to leadership and teamwork.

9. Achievement of TEIC IT Goals (2006-2011)
• Goal 1: Respected and advanced Saudi cultural values in a
changing learning environment.
• Goal 2: Provided students with the superior technology
infrastructure that has equipped them with the technology
skills to function in the current and emerging working
environments.
• Goal 3: Provided faculty with the superior technology
infrastructure that enables them to excel in the delivery of
effective instruction.
• Goal 4: Provided administrators with a cost effective, flexible,
reliable, and secure IT environment that meets the business
needs of the university.

10. Achievement of TEIC IT Goals,
Cont. (2006-2011)
• Goal 5: Provided technology tools to facilitate effective student
support services.
• Goal 6: Made first steps toward providing an IT governance
structure that includes university faculty, students, and staff as
well as industry in a collaborative environment.
Note: See Detailed Presentation on
"Achievement of TEIC IT Goals (2006-2011)" for Further
Information.

11. IT SWOT Analysis 2011: Strengths,
Weaknesses, Opportunities and Threats
• After revisiting the goals set for IT by TEIC at the University’s
founding and assessing progress made towards achieving those
goals (2006-2011), the core IT leadership team performed a SWOT
analysis at Prince Mohammad bin Fahd University to provide a
framework for the next phase of IT strategic planning at PMU.
• A candid assessment of internal strengths and weaknesses forms
the basis for taking advantage of external opportunities and
minimizing the potential impact of external threats.
• Inputs into the SWOT analysis include the 2010 EDUCAUSE
Survey of Top IT Issues and the New Media Consortium/ELI
Consortium 2011 Horizon Report.

12. Top Ten IT Issues 2011 (Educause)
1.Funding IT
2.Administrative/ERP/Information Systems
3.Teaching and Learning with Technology
4.Security
5.Mobile Technologies
6.Agility/Adaptability/Responsiveness
7.Governance, Portfolio/Project Management
8.Infrastructure/Cyberinfrastructure
9.Disaster Recovery / Business Continuity
10.Strategic Planning

13. Horizons Report 2011 (ELI and NMC):
Looking Ahead to 2016
• Time-to-adoption: One Year or Less
o Electronic Books
o Mobiles
• Time-to-adoption:Two to Three Years
o Augmented Reality
o Game-Based Learning
• Time-to-adoption: Four to Five Years
o Gesture-Based Computing
o Learning Analytics

14. SWOT Model

15. Strategic IT Goals (2011-2016):
Building on Progress Towards TEIC IT Goals
• Goal 1: Accountability Through IT Planning, Process & Metrics
• Goal 2: Support Academic Excellence (Student Learning and
Success; Faculty Research and Publishing)
• Goal 3: Support Optimization of Business Processes
• Goal 4: Support Recognition as Premier University
• Goal 5: Keep IT Infrastructure Current, Appropriate and Secure

16. Objectives for Reaching Goal 1:
Accountability through IT Planning, Process & Metrics
• Objective 1.1: Establish & Implement Key Performance
Indicators (KPIs) to Improve Monitoring and Reporting on
IT Functions
• Objective 1.2: Establish SLAs With External Vendors and
Internal Customers
• Objective 1.3: Establish Systems Management Life Cycle
(Change Management, Prioritization, Work Plans)
• Objective 1.4: Establish IT Governance: Advisory
Committees, Domain, Structure, Policies and Procedures
• Objective 1.5: Restructure IT Organization to Reflect
Growth & Maturity of the Institution

17. Objectives for Reaching Goal 2:
Support Academic Excellence (Student Learning and Success;
Faculty Research and Publishing)
• Objective 2.1: Optimize Use of Existing Technology: Get
Students and Faculty to Use Academic Technology We
Already Have (Contextual IT Help System, Induction
Program, Continuous Faculty Education)
• Objective 2.2: Support Blended and E-Learning, as Well as
Student Life Activities and Faculty Academic Work
(Blackboard Upgrade, Tablet Computing, Mobile
Computing)
• Objective 2.3: Continue to Improve Classroom Technology
(Surface Computing/Touch Interface)
• Objective 2.4: Academic Process Continuity Planning
• Objective 2.5: Support Student Life Cycle and Student
Retention

18. Objectives for Reaching Goal 3:
Support Optimization of Business Processes
•Objective 3.1: Get Staff to Use Business Technology
We Already Have (Contextual IT Help System,
Effective Staff Induction Program, Continuous Staff
Education)
• Objective 3.2: Full ERP (Banner 8 Upgrade,
Additional Banner Modules, Luminis 5 Upgrade)
• Objective 3.3: Business Process Continuity Planning
• Objective 3.4: Support for Budget Life Cycle
• Objective 3.5: Support Work Flow Analysis, Planning,
and Optimization (Document and Content
Management)

19. Objectives for Reaching Goal 4:
Support Recognition as a Premier University
•Objective 4.1: IP-based Interactive Multimedia
(Locational, Proximity and GPS Based)
•Objective 4.2: Visibility of High Tech IT Innovation
•Objective 4.3: University Web Presence
•Objective 4.4: Visible Communication of University
Success
•Objective 4.5: Utilization of Web 2.0 Technology
(Social Media and Networking)

20. Objectives for Reaching Goal 5:
Provide Current, Appropriate & Secure IT Infrastructure
• Objective 5.1: Server Consolidation and Virtualization
• Objective 5.2: Business Continuity Platform (Backup Data
Center)
• Objective 5.3: Technology Refresh Plan (Desktops, Data
Center, Network, etc.)
• Objective 5.4: Cloud Computing Practices
• Objective 5.5: Cohesive Infrastructure Architecture to Guide
Future Infrastructure Development
• Objective 5.6: Scalability and Capacity Planning to Ensure
Infrastructure Performance
• Objective 5.7: Consistency of User Experience on the Campus
Network and Outside the Campus Network
• Objective 5.8: Effective (Unobtrusive) Security Systems