Utilization of Information Technology Among Higher Educational Institutions Region III
UTILIZATION OF INFORMATION TECHNOLOGY AMONG HIGHER EDUCATIONAL INSTITUTIONS REGION III ______________________________ An Abstract In Partial Fulfillment of the Requirements for the Subject of ME 204 Industrial Research & Statistical Analysis Master in Management Engineering __________________________________ Professor Josefina B. Bitonio, DPA Pangasinan State University Urdaneta City, Pangasinan ____________________________________ by FEDERICO C. AQUINO JR. March, 2012
ABSTRACTTitle: UTILIZATION OF INFORMATION TECHNOLOGY AMONG HIGHER EDUCATIONAL INSTITUTIONS REGION IIIResearcher: FEDERICO C. AQUINO JR.Degree: Doctor of EducationMajor: Educational Management The study aimed to describe the utilization of information technologyamong Comprehensive Higher Educational Institutions in Region III. Specifically, it aimed to answer the following questions: 1. What is the status of the information technology facilities managed by Comprehensive Higher Educational Institutions in Region III of: 126.96.36.199 Administrative offices, 188.8.131.52 Academic offices, and 184.108.40.206 Non-academic offices? 2. How frequent is IT utilization in these offices as component of IT ? 3. How competent are the faculty and staff in information technology utilization? 4. What technical support is given by the HEI’s to manage the services demanded by faculty and students: 4.1 Provisions of training and seminar 4.2 Systems Engineering 4.3 Systems integration and support
4.4 Web development, and 4.5 Maintenance? 5. What problems are encountered in the management of IT? 6. What are the implications of the study to the Educational Management? The study used a descriptive-evaluative research method. The purpose ofthe descriptive research is to describe systematically the management ofinformation technology with respect to the status of information technologyfacilities and frequency of utilization, the competence of the personnel andfaculty in the utilization of IT and the problems encountered in management ofIT among Comprehensive Higher Educational Institutions in Region III wasidentified to provide implications of the study. The evaluation aspects pertainedto the analysis by the respondents to determine the strength and weaknesses fromthe results of utilization weaknesses were included and identified among theproblems. A set of questionnaire was administered to the respondents. Respondentswere: IT/MIS personnel, administrative personnel and faculty personnel.Administrative consisted of the registrar, admission officer, and research andextension officer, accounting officer and library personnel that are often utilizingtechnology in performing their tasks. The faculty personnel were composed offaculty staff under the College of Information Technology, Computer Science,Business Administration, Education and Engineering that integrates technologyin their classroom task to enhance learning.
The population of the study consisted of the comprehensive highereducational institutions in REGION III namely: Baliuag University-Baliuag,Bulacan, Bulacan State University- Malolos City, Central Luzon StateUniversity, Muñoz, Nueva Ecija, Holy Angel University-Angeles City, TarlacState University-Tarlac City, and Wesleyan University-Cabanatuan City. Out of8, only 6 agreed to take part of the study. The research instruments were two sets of questionnaire that wereadministered to the respondents. The questions were b ased on management of ITpattern through “An Educators Guide in Evaluating Technology in Schools andClassroom” by Holcomb (2002). One set was answered by IT/MIS personnelconcerned to described the IT utilization and identify the technical supportprovided by the management to meet the services needed by the students. Thesecond set of questionnaire was distributed to the academic and non -academicpersonnel to determine their competency and frequency of utilization oftechnology in performing their daily tasks in rendering services to the clients. The questionnaires were presented to the experts for content validation.Comments, suggestions, and recommendations of the evaluators were consideredfor their revision. To determine the information technology facilities in the administrativeoffices and classroom instruction the different technologies were checked fortheir availability. To evaluate the degree or frequency of utilization the respondents ratedthe IT utilization in terms of daily, when needed and never.
To evaluate competence of the faculty and staff on their IT skills level,eight areas of competence were given for checking (computer hardware,computer software, computer with internet connection, printer, fax machine,scanner, liquid crystal display, and database server) this asks their ability to taskon storing, retrieving, transmitting information, and proficiency in the use oftechnology tools to create and distribute new knowledge. To determine the problems encountered in the managem ent of IT andevaluate the different types of technical support by the management ofComprehensive HEI’s in IT utilization, the IT/MIS personnel were to identify thekind of technical support and problems among the key areas for the improvementof the services needed by the students and faculty. This study found that:1. IT facilities in Administrative offices in HEI’s R-III were equipped with quantity which corresponds to the needs of the service. This is to complement the demands of the students and to comply with the requirements of the Commission on Higher Education to integrate technology not only for instructional purposes but also in the administrative offices.2. The status of IT facilities in Academic offices of HEI’s R -III was good with a good number of units.3. The status of IT facilities in Non-academic offices of HEIs R-III was low. There were some which started the computerization of their processes (3 out of 6) particularly in Property, Business centers, and Information offices.4. Administrative and Academic staff utilized word processing and the internet
access because the computer applications were frequently used. This is because these applications need fewer skills and they are used in preparation of reports and for other office documents.5. IT facilities such as fax machines, scanners, and LCD projectors were never utilized by the IT users because of their minimal utilities in offices although they are available.6. Administrative and most of the Academic staffs, with the exclusion of ICT faculty members, never utilized the advanced technologies. They were more at home with basic facilities like computers and printers.7. HEI’s staff and academic faculty members are becoming aware of the need to be technology literate since most of them utilized IT facil ities.8. The biggest problem in IT management is on the cost of upgrading the facilities because of the fast phase in the growth of technology and each upgrading would cost big amount of budget. Management of IT facilities also entails cost and this cost is spelled out by thousand of pesos.This study recommends the following: 1. The Comprehensive Higher Educational Institutions in Region III should bank on the growing utilization of IT facilities to implement intensively the maximum utilization of all IT facilities in the campus and promote the utilization more on advanced technologies. 2. The Management of Comprehensive Higher Educational Institutions in Region III should be prepared to allocate funding for their IT facilities
upgrading because of the fast trend in IT upgrading. Because of this, proper maintenance of the facilities is necessary.3. Since the movement is toward higher technologies, the investment on IT, though costly should be a welcome improvement by the school.4. There should be more orientation on the processes involved to utilize other technologies such as fax machines, scanners, LCD projectors and others; more trainings on the use of other computer applications such as spreadsheets, and data-based applications, among others. Without the training, the community would not realize that some computer applications may facilitate measurement and evaluation of student outcomes and research.5. Institutions should go into the adoption of school-wide automation, and networking offices to facilitate service and expedite data or information retrieval and otherwise improvement of service6. Important but less used computer application of advanced technology is tele-conferencing. With the fast movement of officials and the scope of their work, tele-conferencing is a promising technology that would help address the need for meeting personally.7. With the number of people who are competent in dealing with technology facilities, HEIs should be assured of experts that would help the administration maintain it’s expensive but advanced technology equipment.8. Similar studies on the information technology should be conducted on the maintenance of the facilities because of cost of the acquisition of IT facilities.