2. Who am I ?
M.Maris Prabhakaran
AGILE COACH
CSM,CSP, PMP, PMI-ACP, PRINCE2, SPC, ITIL, PMOC, TOGAF9
Email :- marisagility@gmail.com
Website :- www.AgileRishi.com
http://in.linkedin.com/in/marisprabhu
3. DISCLAIMER
I will be making some generalizing statements about
people and cultures. This information is created with my
own personal observations and findings and may not be
accurate and no offence is meant.
5. CULTURE
• India is a pluralistic, multilingual, and multi-ethnic
society
• Indian Economy is one of the fastest growing in the
world
• Outsourcing and Indian companies venturing
overseas.
• key cultural challenges that can create
misunderstanding and conflict – Increase indirect
cost
6. Challenges for SCRUM MASTER /COACH in
INDIA
Attitudes towards Authority
Importance on authority and status
• Communication between levels is relatively closed
7. Challenges for SCRUM MASTER /COACH in
INDIA
Concepts of Time
India is a polychromic culture, in other words,
people tend to change priorities depending on
their importance and attitudes towards
punctuality are relaxed.
8. Challenges for SCRUM MASTER /COACH in
INDIA
Adherence to Rules
• It generally accepts social etiquette and norms
instead of rules and regulations
• High tolerance to uncertainty and has created a
society which runs on the basis of a set of
assumptions.
9. Challenges for SCRUM MASTER /COACH in
INDIA
Building Relationships
• The Indian business culture focuses a lot on
relationship and trust building rather than working
hard and quick towards specific business objectives
• Preferences for relationships and tasks and
processes.
10. Challenges for SC/SM in INDIA
Levels of English
• Different vocabulary and expressions as well as heavy
accents.
• Most university graduates and Indians residing in major
urban centers have a very high level of English
What’s up
11. Challenges for SCRUM MASTER /COACH in
INDIA
Communication Style
• Indians have a preference for indirect,
• High context communication.
• Place a high importance on the impact relationships
• Will often avoid saying ‘no’
12. BANGALORE - Garden City of India
• IT companies in Bangalore employ over 35% of India‘
• Silicon Valley and multi cultural spirits pool of 1 million IT
professionals
• Attitudes towards Authority - Medium
• Concepts of Time - Low
• Adherence to Rules - High
• Building Relationships - Medium
• Levels of English - High
• Communication Style - Medium
13. BANGALORE – Silicon Valley of India
My Experience in Bangalore As Agile Coach
14. CHENNAI (Gateway to the South)
• Cosmopolitan city, the culture of the city reflects its
diverse population
• Fourth largest city in India
• Attitudes towards Authority - High
• Concepts of Time - Low
• Adherence to Rules - Medium
• Building Relationships - High
• Levels of English - Medium
• Communication Style - Medium
16. HYDERABAD(City of pearls)
• 5th Largest City in India
• one of hub of information technology. blend of the old
and the new, having an inherent style.
• Attitudes towards Authority - High
• Concepts of Time - Medium
• Adherence to Rules - Low
• Building Relationships - Medium
• Levels of English - Medium
• Communication Style - Medium
18. KOCHI,KERALA (Queen of Arabian sea)
• Kochi has a diverse, multicultural, and secular community
• Major port city on the west coast of India.
• Attitudes towards Authority - Medium
• Concepts of Time - Medium
• Adherence to Rules - Medium
• Building Relationships - High
• Levels of English - Medium
• Communication Style - Low
20. DELHI(National Capital Territory of India)
• Second most populous city
• National Capital Region (NCR) includes the neighboring
cities of Gurgaon, Greater Noida which is an IT HUB
• Attitudes towards Authority - Medium
• Concepts of Time - High
• Adherence to Rules - Medium
• Building Relationships - Medium
• Levels of English - Medium
• Communication Style - Medium
