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MANAGING
HUMAN
RESOURCES
GLOBALLY
http://www.free-powerpoint-templates-design.com
Felicia Purnomo
1711011041
GROUP 4
Atika Putri Dianti
1711011108
GROUP 4
Dr. Nova Mardiana, S.E., M.M.
Learning Objectives
01
02
03
04
05
Identify recent changes companies expand into international markets.
Factor that influence HRM in international market.
List different categories of international employees.
Identify 4 level of global participation & HRM issues faced.
Companies attempt to select, train & reintegrate expatriate managers
HRM in a Global Environment
Foreign countries
can provide a
business with new
markets
The environment in
which organizations
operate is rapidly
becoming a global
one.
Companies set up
operations
overseas because
of lower labor
costs
Technology makes
it easier for
companies to
spread work around
the globe
Global activities
are simplified
and
encouraged by
trade
agreements
among nations
As these trends and arrangements
encourage international trade, they
increase and change demands on
human resource management.
– Organizations need
employees who understand
the customers and suppliers
in foreign countries.
– Organizations need to
understand the laws and
customs that apply to
employees in other countries.
Employee in an International Workforce
Employee who was born
and works in the country
in which an
organization’s
headquarters is located.
Parent-country national When organizations operate
overseas, they hire a
combination of parent-country
nationals, host-country
nationals, or third-country
nationals
Employee who is a citizen
of the country (other
than parent country) in
which an organization
operates a facility.
Host-country national
Employees
assigned to work
in another
country.
Expatriates
Employee who is a citizen
of a country that is neither
the parent country nor the
host country of the
employer
Third-country national
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Employers in The Global Marketplace
1 2 3International
organization
Multinational
company
Global
organization
An organization that
sets up one or a few
facilities in one or a
few foreign
countries.
An organization that builds
facilities in a number of
different countries in an
effort to minimize
production and distribution
costs.
An organization that chooses to
locate a facility based on the
ability to effectively, efficiently,
and flexibly produce a product or
service using cultural differences
as an advantage.
Transnational HRM system:
– makes decisions from a global
perspective
– includes managers from many
countries
– based on ideas contributed by people
representing a variety of cultures
• Decisions that are the outcome of a
transnational HRM system balance
uniformity with flexibility.
Factors
Affecting
HRM in
International
Markets
CULTURE
• Community’s set of shared assumptions about how the world works and what
ideals are worth striving for.
• Culture can greatly affect a country’s laws.
• Culture influences what people value, so it affects people’s economic systems
and efforts to invest in education.
• Culture often determines the effectiveness of various HRM practices.
• Cultural characteristics influence the ways members of an organization behave
toward one another as well as their attitudes toward various HRM practices.
• Cultures strongly influence the appropriateness of HRM practices.
• Cultural differences can affect how people communicate and how they
coordinate their activities.
1. Individualism/Collectivism Describes the strength of the relation
between an individual and other individuals
in the society.
2. Power Distance Concerns the way the culture deals with
unequal distribution of power and defines the
amount of inequality that is normal.
3. Uncertainty Avoidance Describes how cultures handle the fact that
the future is unpredictable.
4. Masculinity/Femininity The emphasis a culture places on practices or
qualities that have traditionally been
considered masculine or feminine.
5. Long-term/Short-term
Orientation
Suggests whether the focus of cultural values
is on the future (long term) or the past and
present (short term).
Hofstede’s Five Dimensions of
Culture
CULTURE
• Organizations must prepare managers to
recognize and handle cultural differences.
– Recruit managers with knowledge of other
cultures
– Provide training
• For expatriate assignments, organizations may
need to conduct an extensive selection process to
identify individuals who can adapt to new
environments.
Education and Skill Levels
• Companies with foreign operations locate in countries
where they can find suitable employees.
• The educations and skill levels of a country’s labor force
affect how and the extent to which companies want to
operate there.
• In countries with a poorly educated population, companies
will limit their activities to low-skill, low-wage jobs.
Economic System
• The economic system provides many of the incentives or
disincentives for developing the value of the labor force.
• In developed countries with great wealth, labor costs are
relatively high. This impacts compensation and staffing
practices.
• Income tax differences between countries make pay
structures more complicated when they cross national
boundaries.
Political-Legal System
• The country’s laws often dictate the requirements for
HRM practices: training, compensation, hiring, firing, and
layoffs.
• An organization that expands internationally must gain
expertise in the host country’s legal requirements and
ways of dealing with its legal system.
• Organizations will hire one or more host- country nationals
to help in the process.
Human Resource Planning in a
Global Economy
• Human resource planning involves decisions about where
and how many employees are needed for each
international facility.
• Decisions about where to locate include considerations
such as the cost and availability of qualified workers.
• These considerations must be weighed against financial
and operational requirements.
• Other location decisions involve outsourcing.
Human Resource Planning in a
Global Economy
• Human resource planning involves decisions about where
and how many employees are needed for each
international facility.
• Decisions about where to locate include considerations
such as the cost and availability of qualified workers.
• These considerations must be weighed against financial
and operational requirements.
• Other location decisions involve outsourcing.
Criteria for Selection of Employees
for Foreign Assignments
• Human resource planning involves decisions about where
and how many employees are needed for each
international facility.
• Decisions about where to locate include considerations
such as the cost and availability of qualified workers.
• These considerations must be weighed against financial
and operational requirements.
• Other location decisions involve outsourcing.
Cross-Cultural Preparation
3. Preparation for the return home
2. The assignment itself
1. Preparation for departure
This is training to prepare
employees and their
family members for an
assignment in a foreign
country.
International Labor Relations
01
02
03
Labor relations on an international scale involves
differences in laws, attitudes, economic systems,
and differences in negotiation styles.
Organizations establish overall policies and goals
for labor relations, overseeing labor agreements,
and monitoring labor performance.
The day-to-day decisions about labor relations are
usually handled by each foreign subsidiary.
Managing Expatriates:
Selecting Expatriate Managers
• Expatriate managers need technical competence in the area of
operations.
• In addition, many other skills are necessary to be successful in an
overseas assignment:
– Ability to maintain a positive self-image and feeling of well-being
– Ability to foster relationships with host-country nationals
– Ability to perceive and evaluate the host country’s environment
accurately
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01 02 03 04
Topics for Assessing Candidates for
Overseas Assignments
Preparing Expatriates
Country
orientation
Culture
orientation
Language
training
Compensation /
benefits / taxes
counseling
Local
sponsorship
from host
country
Pre-assignment
site visit
Job orientation
Housing counseling
Health care / schools
/ shopping /
recreation
counseling
Counseling by
returning
expatriates
Compensating Expatriates
Balance sheet approach – this approach adjusts the
manager’s compensation so that it gives the manager
the same standard of living as in the home country
plus extra pay for the inconvenience of locating
overseas.
This approach involves an effort by the global
organization to ensure that its expatriates are “made
whole.”
After setting the total pay, the organization divides
this amount into the four components of the total pay
package: Base salary, Tax equalization allowance,
Benefits, Allowances
Helping Expatriates Return Home
Communication: the
expatriate receives
information and recognizes
changes at home while
abroad Repatriation – the
process of preparing
expatriates to return
home from foreign
assignment. Validation: giving the
expatriate recognition
for the overseas
service when this
person returns home.
THANK YOU

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Chapter 15 MANAGING HUMAN RESOURCES GLOBALLY

  • 4. Dr. Nova Mardiana, S.E., M.M.
  • 5. Learning Objectives 01 02 03 04 05 Identify recent changes companies expand into international markets. Factor that influence HRM in international market. List different categories of international employees. Identify 4 level of global participation & HRM issues faced. Companies attempt to select, train & reintegrate expatriate managers
  • 6. HRM in a Global Environment Foreign countries can provide a business with new markets The environment in which organizations operate is rapidly becoming a global one. Companies set up operations overseas because of lower labor costs Technology makes it easier for companies to spread work around the globe
  • 7. Global activities are simplified and encouraged by trade agreements among nations As these trends and arrangements encourage international trade, they increase and change demands on human resource management. – Organizations need employees who understand the customers and suppliers in foreign countries. – Organizations need to understand the laws and customs that apply to employees in other countries.
  • 8. Employee in an International Workforce Employee who was born and works in the country in which an organization’s headquarters is located. Parent-country national When organizations operate overseas, they hire a combination of parent-country nationals, host-country nationals, or third-country nationals Employee who is a citizen of the country (other than parent country) in which an organization operates a facility. Host-country national Employees assigned to work in another country. Expatriates Employee who is a citizen of a country that is neither the parent country nor the host country of the employer Third-country national
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  • 10. Employers in The Global Marketplace 1 2 3International organization Multinational company Global organization An organization that sets up one or a few facilities in one or a few foreign countries. An organization that builds facilities in a number of different countries in an effort to minimize production and distribution costs. An organization that chooses to locate a facility based on the ability to effectively, efficiently, and flexibly produce a product or service using cultural differences as an advantage.
  • 11. Transnational HRM system: – makes decisions from a global perspective – includes managers from many countries – based on ideas contributed by people representing a variety of cultures • Decisions that are the outcome of a transnational HRM system balance uniformity with flexibility.
  • 13. CULTURE • Community’s set of shared assumptions about how the world works and what ideals are worth striving for. • Culture can greatly affect a country’s laws. • Culture influences what people value, so it affects people’s economic systems and efforts to invest in education. • Culture often determines the effectiveness of various HRM practices. • Cultural characteristics influence the ways members of an organization behave toward one another as well as their attitudes toward various HRM practices. • Cultures strongly influence the appropriateness of HRM practices. • Cultural differences can affect how people communicate and how they coordinate their activities.
  • 14. 1. Individualism/Collectivism Describes the strength of the relation between an individual and other individuals in the society. 2. Power Distance Concerns the way the culture deals with unequal distribution of power and defines the amount of inequality that is normal. 3. Uncertainty Avoidance Describes how cultures handle the fact that the future is unpredictable. 4. Masculinity/Femininity The emphasis a culture places on practices or qualities that have traditionally been considered masculine or feminine. 5. Long-term/Short-term Orientation Suggests whether the focus of cultural values is on the future (long term) or the past and present (short term). Hofstede’s Five Dimensions of Culture
  • 15. CULTURE • Organizations must prepare managers to recognize and handle cultural differences. – Recruit managers with knowledge of other cultures – Provide training • For expatriate assignments, organizations may need to conduct an extensive selection process to identify individuals who can adapt to new environments.
  • 16. Education and Skill Levels • Companies with foreign operations locate in countries where they can find suitable employees. • The educations and skill levels of a country’s labor force affect how and the extent to which companies want to operate there. • In countries with a poorly educated population, companies will limit their activities to low-skill, low-wage jobs.
  • 17. Economic System • The economic system provides many of the incentives or disincentives for developing the value of the labor force. • In developed countries with great wealth, labor costs are relatively high. This impacts compensation and staffing practices. • Income tax differences between countries make pay structures more complicated when they cross national boundaries.
  • 18. Political-Legal System • The country’s laws often dictate the requirements for HRM practices: training, compensation, hiring, firing, and layoffs. • An organization that expands internationally must gain expertise in the host country’s legal requirements and ways of dealing with its legal system. • Organizations will hire one or more host- country nationals to help in the process.
  • 19. Human Resource Planning in a Global Economy • Human resource planning involves decisions about where and how many employees are needed for each international facility. • Decisions about where to locate include considerations such as the cost and availability of qualified workers. • These considerations must be weighed against financial and operational requirements. • Other location decisions involve outsourcing.
  • 20. Human Resource Planning in a Global Economy • Human resource planning involves decisions about where and how many employees are needed for each international facility. • Decisions about where to locate include considerations such as the cost and availability of qualified workers. • These considerations must be weighed against financial and operational requirements. • Other location decisions involve outsourcing.
  • 21. Criteria for Selection of Employees for Foreign Assignments • Human resource planning involves decisions about where and how many employees are needed for each international facility. • Decisions about where to locate include considerations such as the cost and availability of qualified workers. • These considerations must be weighed against financial and operational requirements. • Other location decisions involve outsourcing.
  • 22. Cross-Cultural Preparation 3. Preparation for the return home 2. The assignment itself 1. Preparation for departure This is training to prepare employees and their family members for an assignment in a foreign country.
  • 23. International Labor Relations 01 02 03 Labor relations on an international scale involves differences in laws, attitudes, economic systems, and differences in negotiation styles. Organizations establish overall policies and goals for labor relations, overseeing labor agreements, and monitoring labor performance. The day-to-day decisions about labor relations are usually handled by each foreign subsidiary.
  • 24. Managing Expatriates: Selecting Expatriate Managers • Expatriate managers need technical competence in the area of operations. • In addition, many other skills are necessary to be successful in an overseas assignment: – Ability to maintain a positive self-image and feeling of well-being – Ability to foster relationships with host-country nationals – Ability to perceive and evaluate the host country’s environment accurately
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  • 26. Topics for Assessing Candidates for Overseas Assignments
  • 27. Preparing Expatriates Country orientation Culture orientation Language training Compensation / benefits / taxes counseling Local sponsorship from host country Pre-assignment site visit Job orientation Housing counseling Health care / schools / shopping / recreation counseling Counseling by returning expatriates
  • 28. Compensating Expatriates Balance sheet approach – this approach adjusts the manager’s compensation so that it gives the manager the same standard of living as in the home country plus extra pay for the inconvenience of locating overseas. This approach involves an effort by the global organization to ensure that its expatriates are “made whole.” After setting the total pay, the organization divides this amount into the four components of the total pay package: Base salary, Tax equalization allowance, Benefits, Allowances
  • 29. Helping Expatriates Return Home Communication: the expatriate receives information and recognizes changes at home while abroad Repatriation – the process of preparing expatriates to return home from foreign assignment. Validation: giving the expatriate recognition for the overseas service when this person returns home.