3. • The challenge for an insurgent is not to try to battle the incumbent for the slot of normal.The challenge is to be edgy and remarkable and to have the market move its centre to you. • Seth Godin 3 3The  quote  is  from  this  blog  post:hUp://sethgodin.typepad.com/seths_blog/2011/03/kraX-­‐singles.html
9. • It isn’t just about plugging in new (enabling) technologies and opening up shiny new spaces.• Our people need to be prepared and we need to develop new services. 9 9
10. Books & transactions people & services We don’t want to do more of the same! 10(Image  taken  by  me  outside  UTS  Library  during  Library  Fun  Day  2011.)  Freeing  the  library  space  from  its  current  focus  on  storing  books  to  more  people  friendly  spaces  facilitates  the  delivery  of  new  services  and  funcFons  for  the  library.  Freeing  our  staﬀ  from  transacFon  processing  means  that  we  can  provide  more  of  the  value  added  services  that  we  know  are  appreciated  by  our  clients.
11. Sustainability Designed for & modelling sustainable operations, procurement, travel, relationships 11Image taken by me outside the Salt Lake City Public Library.Sustainability is now an expectation for all libraries. We want to model sustainability for our university in all aspects and dimensions from our procurement to therelationships we foster within and outside the Library.We have even developed our own sustainable collections model. This can be viewed in some detail in Dr Alex Byrneʼs Designing the Library of the Future (Section2.2). This is of course available online as a free download via UTSiResearch http://hdl.handle.net/2100/1037Brieﬂy, the model begins with the inner circle of High Use Materials or the most highly controlled segment of the collection including physical resources on shortloan restrictions and digital resources available online through our eReadings and the Universityʼs online learning system.Next comes Priority learning and research materials or the core collection covering licensed ebooks, ejournals and other eresources central to our learning andresearch programs, the universityʼs own research outputs through UTSiResearch and physical items found in our open access collections (we are planning onapproximately 250,000 items here).The 3rd band is Foundation learning and research materials, a broader collection assembled to support the universityʼs programs. Digital resources in this bandare of a lower priority and would be sacriﬁced under budgetary pressures. Physical items will be stored in our LRS and accessible within 15 minutes of a request.The 4th band is Extended learning and research materials. As items age and lose relevance (excepting classic works) they may be transferred to offsiteconsortial storage such as the CARM repository operated by CAVAL in Victoria, but still accessible within a day. This band also includes items not owned orlicensed by the Library, but available through reciprocal borrowing arrangements including the BONUS+ consortium and inter-library loans.Finally the outer band is the Global information commons comprising both the extended bibliosphere of over 160 millions books plus journals and otherresources held in the worldʼs libraries as well as the open World Wide Web.
12. Cultural & Social hub From service provider to cultural, learning & community hub Culture is activity of thought, and receptiveness to beauty and human feeling. Scraps of information have nothing to do with it. A merely well-informed man is the most useless bore on Gods earth. Alfred North Whitehead Image:  hUp://davidgarciastudio.blogspot.com/2009/07/archive-­‐series.html 12From  mere  service  provider  -­‐>  cultural,  learning  &  community  hubOur  library  will  serve  as  a  cultural  &  learning  hub  within  our  university.