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Micro-learning.
For.
Millennials.
Mahesh
Director, Products @ KNOLSKAPE
@maheshwar_r
https://in.linkedin.com/in/mahesh894
Way forward for today2
Intro: A brief look at the millennial generation
Why Micro-learning?
Myths surrounding Micro-learning
Micro-learning ready reckoner
Let’s begin with…3
What is the connecting theme?
1838
Let’s begin with…4
What is the connecting theme?
1838 ‘69-98
Let’s begin with…5
What is the connecting theme?
1838 ‘69-98 20062005 2012
Let’s begin with…6
What is the connecting theme?
1838 ‘69-98 20062005 2012 2012 -
7
Source: http://www.goldmansachs.com/our-thinking/pages/millennials/
A look at the Millennial workforce
8
Source: https://uxmag.com/articles/creating-outstanding-experiences-for-digital-natives
A look at the Millennial workforce
9
Source: https://uxmag.com/articles/creating-outstanding-experiences-for-digital-natives
A look at the Millennial workforce
100%
80% 94%
10,000
Have a mobile phone
and 89% of those are
smartphones
Say they can’t stand a
day without Internet
Are members of a
social network
An average young
person is likely to have
played 10,000 hours of
gaming by age 21
10 …Again, what’s common among these?
Food
Groceries
11 …Again, what’s common among these?
Food
Groceries
Movies
Flight/ Train
tickets
12 …Again, what’s common among these?
Food
Groceries
Movies
Flight/ Train
tickets
TV
Cars
13 …Again, what’s common among these?
Food
Groceries
Movies
Flight/ Train
tickets
TV
Cars
The Last Mile
Why is Learning any different?
14
15 Why should e-Learning happen only at the user’s
laptop?
Learning
What is Why Micro-learning?
16
17
#0:
Remember,
the good old
school
timetable?
18 The way the brain works
Source: http://d-edreckoning.blogspot.in/2006/10/this-is-your-brain.html
The Working Memory
can hold 7±2 “chunks” of
information at any given
time
RAM HDD
Tish is nfu
This is fun
1 chunk
9 chunks
19
Saves cost Better engagement Interest Levels
Producingcontentforbite-sizedlearningcan
reduceeffortrequiredtoproducecontentthat
isrichandreadyforscale.
Spatialpracticingandknowledge‘push’can
resultinbetterengagementamong learners
Helpswardoffprocrastinationinsituations
wherecomplexproblemsneedtobesolved.
Eg: Technical/Functionalcourses
Other benefits…
Source: http://www.makeuseof.com/tag/reap-benefits-microlearning-bite-size-lessons-every-day/
A few myths…
20
Myth #1: Let’s take all
the desktop e-
Learning and make
them available on
Mobile…
21
22
Simply converting e-Learning into m-Learning
will not work
vs
Source: Google Primer App
Myth #2a: I can use
Bite-sized Learning for
all my learning needs
#2b: …and to any
audience
23
24 When to opt for Micro-Learning
Micro-learning Other forms
Behavioral skills
Functional skills
Example-driven
Functional skills
Technical skills
Programming languages
Process Knowledge
… …
Leadership training
25 When to opt for Micro-Learning - Hybrid
Pre-
assessments Classroom E-Learning
Post-
assessments
Bite.sized.learning
Use Bite-sized learning for
retention while delving deep
into
functional/technical/process
concepts
26 Caution: It may not work with everyone
• Different individuals have different
learning styles.
• Stats pertaining to millennials suggest
micro-learning should drive
engagement, better business outcomes
and help distracted individuals learn on-
demand.
• Some individuals prefer reading a book
rather than book summaries
– Same applies to e-books vs hard
copies
Myth #3: Micro-
learning has to be
text-based
27
Elevate Game
28
Lifeline Game Peak Game Google Primer
Micro-learning Ready Reckoner
29
Micro-learning ready reckoner
• #0: Trim all the fat – Miniaturize
the content
– Don’t go in-depth on ‘why’ a
topic needs to be learnt – just
go ahead with the ‘how’.
– Limit to 5-9 chunks per day
– Keep the working memory in
mind
30
Micro-learning ready reckoner
• #0: Trim all the fat – Miniaturize the content
• #1: Tell it like a story
– The medium can be anything
31
Micro-learning ready reckoner
• #0: Trim all the fat – Miniaturize the content
• #1: Tell it like a story
• #2: Contextualize
– Make examples relevant
– Abstract examples will not
make their way to long-term
memory
– Contextualize it to the
learner’s day-to-day role (if
possible)
32
Micro-learning ready reckoner
• #0: Trim all the fat – Miniaturize the content
• #1: Tell it like a story
• #2: Contextualize
• #3: Make it easy to measure
– Metrics such as: duration,
engagement levels, everyday usage,
sharing of content, user activity,
retention levels with pre and post
assessments and business outcomes
will help
33
Micro-learning ready reckoner
• #0: Trim all the fat – Miniaturize the content
• #1: Tell it like a story
• #2: Contextualize
• #3: Make it easy to measure
• #4: Have a great feedback
mechanism
– Bite-sized learning gives the opportunity
to identify if users have applied it
– Could we have a simple feedback
mechanism to identify if they applied a
‘learning chunk’?
34
Micro-learning ready reckoner
• #0: Trim all the fat – Miniaturize the content
• #1: Tell it like a story
• #2: Contextualize
• #3: Make it easy to measure
• #4: Have a great feedback mechanism
• #5: Make learning more inclusive
– Can we incorporate a TED video?
– Can we incorporate a great Twitter stream on a topic and
encourage discussions?
– Can we integrate with internal social networks like Yammer?
– Don’t forget social learning can complement bite-sized learning
35
Thank You36
“To experience is to learn.
Everything else is just information”

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Microlearning - Why, How, When, What next?

  • 1. Micro-learning. For. Millennials. Mahesh Director, Products @ KNOLSKAPE @maheshwar_r https://in.linkedin.com/in/mahesh894
  • 2. Way forward for today2 Intro: A brief look at the millennial generation Why Micro-learning? Myths surrounding Micro-learning Micro-learning ready reckoner
  • 3. Let’s begin with…3 What is the connecting theme? 1838
  • 4. Let’s begin with…4 What is the connecting theme? 1838 ‘69-98
  • 5. Let’s begin with…5 What is the connecting theme? 1838 ‘69-98 20062005 2012
  • 6. Let’s begin with…6 What is the connecting theme? 1838 ‘69-98 20062005 2012 2012 -
  • 9. 9 Source: https://uxmag.com/articles/creating-outstanding-experiences-for-digital-natives A look at the Millennial workforce 100% 80% 94% 10,000 Have a mobile phone and 89% of those are smartphones Say they can’t stand a day without Internet Are members of a social network An average young person is likely to have played 10,000 hours of gaming by age 21
  • 10. 10 …Again, what’s common among these? Food Groceries
  • 11. 11 …Again, what’s common among these? Food Groceries Movies Flight/ Train tickets
  • 12. 12 …Again, what’s common among these? Food Groceries Movies Flight/ Train tickets TV Cars
  • 13. 13 …Again, what’s common among these? Food Groceries Movies Flight/ Train tickets TV Cars The Last Mile
  • 14. Why is Learning any different? 14
  • 15. 15 Why should e-Learning happen only at the user’s laptop? Learning
  • 16. What is Why Micro-learning? 16
  • 18. 18 The way the brain works Source: http://d-edreckoning.blogspot.in/2006/10/this-is-your-brain.html The Working Memory can hold 7±2 “chunks” of information at any given time RAM HDD Tish is nfu This is fun 1 chunk 9 chunks
  • 19. 19 Saves cost Better engagement Interest Levels Producingcontentforbite-sizedlearningcan reduceeffortrequiredtoproducecontentthat isrichandreadyforscale. Spatialpracticingandknowledge‘push’can resultinbetterengagementamong learners Helpswardoffprocrastinationinsituations wherecomplexproblemsneedtobesolved. Eg: Technical/Functionalcourses Other benefits… Source: http://www.makeuseof.com/tag/reap-benefits-microlearning-bite-size-lessons-every-day/
  • 21. Myth #1: Let’s take all the desktop e- Learning and make them available on Mobile… 21
  • 22. 22 Simply converting e-Learning into m-Learning will not work vs Source: Google Primer App
  • 23. Myth #2a: I can use Bite-sized Learning for all my learning needs #2b: …and to any audience 23
  • 24. 24 When to opt for Micro-Learning Micro-learning Other forms Behavioral skills Functional skills Example-driven Functional skills Technical skills Programming languages Process Knowledge … … Leadership training
  • 25. 25 When to opt for Micro-Learning - Hybrid Pre- assessments Classroom E-Learning Post- assessments Bite.sized.learning Use Bite-sized learning for retention while delving deep into functional/technical/process concepts
  • 26. 26 Caution: It may not work with everyone • Different individuals have different learning styles. • Stats pertaining to millennials suggest micro-learning should drive engagement, better business outcomes and help distracted individuals learn on- demand. • Some individuals prefer reading a book rather than book summaries – Same applies to e-books vs hard copies
  • 27. Myth #3: Micro- learning has to be text-based 27 Elevate Game
  • 28. 28 Lifeline Game Peak Game Google Primer
  • 30. Micro-learning ready reckoner • #0: Trim all the fat – Miniaturize the content – Don’t go in-depth on ‘why’ a topic needs to be learnt – just go ahead with the ‘how’. – Limit to 5-9 chunks per day – Keep the working memory in mind 30
  • 31. Micro-learning ready reckoner • #0: Trim all the fat – Miniaturize the content • #1: Tell it like a story – The medium can be anything 31
  • 32. Micro-learning ready reckoner • #0: Trim all the fat – Miniaturize the content • #1: Tell it like a story • #2: Contextualize – Make examples relevant – Abstract examples will not make their way to long-term memory – Contextualize it to the learner’s day-to-day role (if possible) 32
  • 33. Micro-learning ready reckoner • #0: Trim all the fat – Miniaturize the content • #1: Tell it like a story • #2: Contextualize • #3: Make it easy to measure – Metrics such as: duration, engagement levels, everyday usage, sharing of content, user activity, retention levels with pre and post assessments and business outcomes will help 33
  • 34. Micro-learning ready reckoner • #0: Trim all the fat – Miniaturize the content • #1: Tell it like a story • #2: Contextualize • #3: Make it easy to measure • #4: Have a great feedback mechanism – Bite-sized learning gives the opportunity to identify if users have applied it – Could we have a simple feedback mechanism to identify if they applied a ‘learning chunk’? 34
  • 35. Micro-learning ready reckoner • #0: Trim all the fat – Miniaturize the content • #1: Tell it like a story • #2: Contextualize • #3: Make it easy to measure • #4: Have a great feedback mechanism • #5: Make learning more inclusive – Can we incorporate a TED video? – Can we incorporate a great Twitter stream on a topic and encourage discussions? – Can we integrate with internal social networks like Yammer? – Don’t forget social learning can complement bite-sized learning 35
  • 36. Thank You36 “To experience is to learn. Everything else is just information”