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Opening information to transform services

Opening information to transform services






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  • Imagine if your local council gave you the tools to work out how you could help yourself, fix the neighbourhood or even change your world? Although Open Kent currently focuses on public information, it could technically be used, if so desired, to enable users to submit user generated data, such as when there is snow in their drive or reporting potholes. Enables local developers to build online services so councils don’t have to

Opening information to transform services Opening information to transform services Presentation Transcript

  • Opening our information to support transformation Noel Hatch Noel Hatch
    • Make the best of resources to help tackle disadvantage
    • Open up information to help put citizens in control of their lives
    • Support people to use their digital skills to grow the local economy
    • Make the best use of resources
    To help tackle disadvantage and create genuine value for money with the community Image from http://www.innovationunit.org/radicalefficiency
  • New insights
    • People combine different sources of local information
    • Staff monitor how people’s needs interact
    • Pick up on unmet needs and feedback on how to improve access to services
    + + =
  • New customers
    • Bring people together with specialist skills
    • Provide them with open data they can make use of
    • Support them to amplify and create new “micro” public services
    + + =
  • New suppliers
    • People can interpret & create information easier
    • Connect public services and “hard to reach”
    • Work together to support people to help themselves
    + + =
  • New resources
    • Enable people to use our assets & resources
    • Help people understand where can help each other
    • Sweat public assets for and with the community to transform services
    + + =
  • Support people to change their behaviour
    • Help people understand how their behaviours influence others
    • Develop their skills in uncovering stories in their community
    • Support people to use their social networks to spread positive behaviour
  • Start engaging where people are
    • Work with local innovators to reach out to others
    • Give staff the skills to engage online
    • Take part in the conversation with community groups
  • 2. Open up information Download Visualise Upload To help put citizens in control
  • Background to Open Kent
    • Concept won national award by IDeA, SOCITM & LGC
    • Successfully trialled for CLG Informing Citizens Project
    • Working with Cabinet Office to integrate linked data approach
    • Development funded by Kent Connects until Autumn 2011 as part of a 1 year trial
    • Being taken forward with local partners to ensure a strategic approach to publishing open data across Kent
  • Transparency Open Data Big Society “ Create a new ‘right to data’ so that government-held datasets can be requested and used by the public “ Ensure all data published by public bodies is published in an open and standardised format” “ Enable businesses & non-profit organisations to build innovative applications and websites“
  • Open Kent Open Access Open Data Open Innovation Provide platform & training toolkit for public & staff to access, use and visualise information Publish public information in an open and standardised format Provide environment for businesses & non-profits to build innovative applications and websites
  • Open Kent offers an integrated approach across Kent
    • 1. Sponsored by Kent Connects - Kent and Medway's Lead Technology Partnership
    • 2. Enables users to access, visualise, map and compare local information from a single access point
    • 3. Facilitates KCC & partners to share & compare their data in a secure way, to inform “place-based” decision making
  • To compare services, spend & performance
  • To make sense of complex information
  • To develop useful applications
  • What are the benefits? Support community engagement Create a shared intelligence platform Add value to the data Improve user satisfaction Visualise and share Increase efficiencies Format it how they want it Reduce cost of multiple databases Find it in one place – who ever owns it Rationalise data collection Get information they want For the public sector For the public
  • 3. Support people to use their digital skills Help yourself Help each other Do it together
  • … To help build the Big Digital Society
    • How?
    • Funded as part of Reboot Britain, a leading edge national programme to test new models of innovative working
    • Working with Kent Business School
    • National engagement
    [1] http://www.nesta.org.uk/areas_of_work/public_services_lab/reboot_britain
  • Get people together to develop innovations + =
  • How does it work? Get people with different skills together… … to brainstorm ideas based on local challenges … develop prototypes … that can be showcased at the end of the day
  • How does it work online? + = Innovation Playground is a virtual environment for local innovators to develop ICT solutions
  • Use low cost, secure and open source infrastructure
    • Makes the best use of cheap and accessible infrastructure
    • Reduces the costs of developing and procuring technology
  • What are the benefits?
    • Empowers SMEs/entrepreneurs to
    • develop solutions
    • Uses new tools to develop applications
    • in a quick & easy way to help reduce
    • costs
    • Taps into new markets and ways
    • of involving the community
  • Conclusion
    • Enable people to share resources
    • Understand how people influence each other
    • Enable communities to develop solutions