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COLLECTIVE
       CREATIVITY
       AND
       INNOVATION

       Liz Sanders




NOVEMBER 3, 2010     INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Overview


Where are we now?
Exploring experience in the front end
Participatory prototyping
Types of value in co-creation
Co-creation in the design process
Where are we going?




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Where are we now?




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Where are we now?




     Fuzzy front end     Gap           Traditional design development process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Where are we now?




     Fuzzy front end     Gap           Traditional design development process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Exploring experience in the front end




Three principles for co-creation
•    All people are creative.
•    All people have dreams.
•    People will fill in and project their dreams
      and fears onto ambiguous stimuli.




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end

                           Make
                           2-D collages using visual and verbal triggers on
                           backgrounds with timelines, circles, etc.
                           2-D mappings using visual and verbal components
                           on patterned backgrounds
                           3-D mock-ups using foam, clay, Legos or Velcro-
                           modeling
                           Low-tech prototypes
                           Provotypes and design artifacts from the future
                           3-D space models (small scale) such as the doll
                           house toolkit


NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




                                                                                                              Gus Colvin, The University of Dundee, Dundee, Scotland
NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end

                        Tell
                        Stories and storyboarding through writing, drawing, blogs,
                        wikis, photos, video, etc.
                        Diaries and daily logs through writing, drawing, blogs,
                        photos, video, etc.
                        Self observation through photos, video, blogs, writing,
                        drawing, etc.
                        Documentaries and movie-making
                        Experience timelines or maps
                        Paper spaces to collect, organize, categorize, reframe, chart
                        and/or make decisions about ideas or concepts.
                        Cards to organize, categorize and prioritize ideas
                        Voting dots to prioritize ideas.

NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end

PostSecret confessions
An anonymous postcard activity in
which people draw, write or otherwise
record a secret about the topic at hand.
This works especially well with topics of a
sensitive nature that participants might
not otherwise be willing to admit.




NOVEMBER 3, 2010      INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end

                              Enact
                              Props and black boxes
                              3-D space models (full scale)
                              Scenario-making in the space models or through
                              sandplay
                              Participatory envisioning and enactment by
                              setting users in future situations
                              Improvisation
                              Acting out, skits and play acting
                              Role playing with actors, pretenders, puppets,
                              dolls, etc.
                              Bodystorming and informative performance
NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Participatory prototyping in the front end




The picture is from Herlev on a cold day full of enthusiasm from participating citizens, a retail shop, the caretaker, the municipality, and designers
from 1508, 3PART and DKDS. See the video of the enacted future scenario at www.1.affaldshistorier.dk!


NOVEMBER 3, 2010                     INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO                                        MAKETOOLS
Participatory prototyping in the front end




Westerlund, B. (2009) Design Space Exploration: Co-operative Creation of Proposals for Desired Interactions with Future Artefacts.
Ph.D. Thesis, Human-Computer Interaction, Stockholm: KTH.



NOVEMBER 3, 2010                     INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO                    MAKETOOLS
Participatory prototyping in the front end




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Emily Strouse, Cory Daughton, Mohini Dutt, Bob Cervas and Shay Merritte | Design 797 | The Ohio State University 4 June, 2010

NOVEMBER 3, 2010                   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO                 MAKETOOLS
Three types of value in co-creation



Today we can see
• co-creation within communities
• co-creation inside companies and organizations
• co-creation between companies and their business
  partners
• co-creation between companies and the people
  they serve



NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Three types of value in co-creation



Production             Business                Customers               Marketplace results      Short-term

Consumption            Commercial              Consumers               Business
                                                                       advancement
Maximization of        Economic
shareholder wealth                                                     Products that sell

Positive experiences   Experience-driven       End-users               Products and services    Long-term
                                                                       that people need and
Personalization        Service orientation     Empowered               want                     From life stage to
                                               consumers                                        lifetime
Customization


Improved quality of    Human-centered          Partners                 Transformation          Very long-term
life
                       Ecological              Participants             Ownership               Over many
Sustainability                                                                                  generations
                                               Owners                   Happiness




NOVEMBER 3, 2010        INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO          MAKETOOLS
Three types of value in co-creation



Production             Business                Customers               Marketplace results      Short-term

Consumption            Commercial              Consumers               Business
                                                                       advancement
Maximization of        Economic
shareholder wealth                                                     Products that sell

Positive experiences   Experience-driven       End-users               Products and services    Long-term
                                                                       that people need and
Personalization        Service orientation     Empowered               want                     From life stage to
                                               consumers                                        lifetime
Customization


Improved quality of    Human-centered          Partners                 Transformation          Very long-term
life
                       Ecological              Participants             Ownership               Over many
Sustainability                                                                                  generations
                                               Owners                   Happiness




NOVEMBER 3, 2010        INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO          MAKETOOLS
Three types of value in co-creation



Production             Business                Customers               Marketplace results      Short-term

Consumption            Commercial              Consumers               Business
                                                                       advancement
Maximization of        Economic
shareholder wealth                                                     Products that sell

Positive experiences   Experience-driven       End-users               Products and services    Long-term
                                                                       that people need and
Personalization        Service orientation     Empowered               want                     From life stage to
                                               consumers                                        lifetime
Customization


Improved quality of    Human-centered          Partners                 Transformation          Very long-term
life
                       Ecological              Participants             Ownership               Over many
Sustainability                                                                                  generations
                                               Owners                   Happiness




NOVEMBER 3, 2010        INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO          MAKETOOLS
Three types of value in co-creation



Production             Business                Customers               Marketplace results      Short-term

Consumption            Commercial              Consumers               Business
                                                                       advancement
Maximization of        Economic
shareholder wealth                                                     Products that sell

Positive experiences   Experience-driven       End-users               Products and services    Long-term
                                                                       that people need and
Personalization        Service orientation     Empowered               want                     From life stage to
                                               consumers                                        lifetime
Customization


Improved quality of    Human-centered          Partners                 Transformation          Very long-term
life
                       Ecological              Participants             Ownership               Over many
Sustainability                                                                                  generations
                                               Owners                   Happiness




NOVEMBER 3, 2010        INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO          MAKETOOLS
Three types of value in co-creation



Production             Business                Customers               Marketplace results      Short-term

Consumption            Commercial              Consumers               Business
                                                                       advancement
Maximization of        Economic
shareholder wealth                                                     Products that sell

Positive experiences   Experience-driven       End-users               Products and services    Long-term
                                                                       that people need and
Personalization        Service orientation     Empowered               want                     From life stage to
                                               consumers                                        lifetime
Customization


Improved quality of    Human-centered          Partners                 Transformation          Very long-term
life
                       Ecological              Participants             Ownership               Over many
Sustainability                                                                                  generations
                                               Owners                   Happiness




NOVEMBER 3, 2010        INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO          MAKETOOLS
Co-creation in the design process




PRE-DESIGN           DISCOVER               DESIGN                MARKET+SELL                  AFTER SALES




  NOVEMBER 3, 2010    INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO    MAKETOOLS
The co-creation of value in the design process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
The co-creation of value in the design process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
The co-creation of value in the design process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
The co-creation of value in the design process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
The co-creation of value in the design process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
The co-creation of value in the design process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
The co-creation of value in the design process




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Overview

Where are we now?
Exploring experience in the front end
Participatory prototyping
Types of value in co-creation
Co-creation in the design process
Where are we going?




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Where are we going?




DESIGN LED INNOVATION?




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
Where are we going?




CO-DESIGN LED INNOVATION




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS
THANK YOU




NOVEMBER 3, 2010   INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO   MAKETOOLS

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Conferencia Elizabeth Sanders

  • 1. COLLECTIVE CREATIVITY AND INNOVATION Liz Sanders NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 2. Overview Where are we now? Exploring experience in the front end Participatory prototyping Types of value in co-creation Co-creation in the design process Where are we going? NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 3. Where are we now? NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 4. Where are we now? Fuzzy front end Gap Traditional design development process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 5. Where are we now? Fuzzy front end Gap Traditional design development process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 6. Exploring experience in the front end Three principles for co-creation • All people are creative. • All people have dreams. • People will fill in and project their dreams and fears onto ambiguous stimuli. NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 7. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 8. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 9. Participatory prototyping in the front end Make 2-D collages using visual and verbal triggers on backgrounds with timelines, circles, etc. 2-D mappings using visual and verbal components on patterned backgrounds 3-D mock-ups using foam, clay, Legos or Velcro- modeling Low-tech prototypes Provotypes and design artifacts from the future 3-D space models (small scale) such as the doll house toolkit NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 10. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 11. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 12. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 13. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 14. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 15. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 16. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 17. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 18. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 19. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 20. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 21. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 22. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 23. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 24. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 25. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 26. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 27. Participatory prototyping in the front end Gus Colvin, The University of Dundee, Dundee, Scotland NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 28. Participatory prototyping in the front end Tell Stories and storyboarding through writing, drawing, blogs, wikis, photos, video, etc. Diaries and daily logs through writing, drawing, blogs, photos, video, etc. Self observation through photos, video, blogs, writing, drawing, etc. Documentaries and movie-making Experience timelines or maps Paper spaces to collect, organize, categorize, reframe, chart and/or make decisions about ideas or concepts. Cards to organize, categorize and prioritize ideas Voting dots to prioritize ideas. NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 29. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 30. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 31. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 32. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 33. Participatory prototyping in the front end PostSecret confessions An anonymous postcard activity in which people draw, write or otherwise record a secret about the topic at hand. This works especially well with topics of a sensitive nature that participants might not otherwise be willing to admit. NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 34. Participatory prototyping in the front end Enact Props and black boxes 3-D space models (full scale) Scenario-making in the space models or through sandplay Participatory envisioning and enactment by setting users in future situations Improvisation Acting out, skits and play acting Role playing with actors, pretenders, puppets, dolls, etc. Bodystorming and informative performance NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 35. Participatory prototyping in the front end The picture is from Herlev on a cold day full of enthusiasm from participating citizens, a retail shop, the caretaker, the municipality, and designers from 1508, 3PART and DKDS. See the video of the enacted future scenario at www.1.affaldshistorier.dk! NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 36. Participatory prototyping in the front end Westerlund, B. (2009) Design Space Exploration: Co-operative Creation of Proposals for Desired Interactions with Future Artefacts. Ph.D. Thesis, Human-Computer Interaction, Stockholm: KTH. NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 37. Participatory prototyping in the front end NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 38. NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 39. Emily Strouse, Cory Daughton, Mohini Dutt, Bob Cervas and Shay Merritte | Design 797 | The Ohio State University 4 June, 2010 NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 40. Three types of value in co-creation Today we can see • co-creation within communities • co-creation inside companies and organizations • co-creation between companies and their business partners • co-creation between companies and the people they serve NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 41. Three types of value in co-creation Production Business Customers Marketplace results Short-term Consumption Commercial Consumers Business advancement Maximization of Economic shareholder wealth Products that sell Positive experiences Experience-driven End-users Products and services Long-term that people need and Personalization Service orientation Empowered want From life stage to consumers lifetime Customization Improved quality of Human-centered Partners Transformation Very long-term life Ecological Participants Ownership Over many Sustainability generations Owners Happiness NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 42. Three types of value in co-creation Production Business Customers Marketplace results Short-term Consumption Commercial Consumers Business advancement Maximization of Economic shareholder wealth Products that sell Positive experiences Experience-driven End-users Products and services Long-term that people need and Personalization Service orientation Empowered want From life stage to consumers lifetime Customization Improved quality of Human-centered Partners Transformation Very long-term life Ecological Participants Ownership Over many Sustainability generations Owners Happiness NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 43. Three types of value in co-creation Production Business Customers Marketplace results Short-term Consumption Commercial Consumers Business advancement Maximization of Economic shareholder wealth Products that sell Positive experiences Experience-driven End-users Products and services Long-term that people need and Personalization Service orientation Empowered want From life stage to consumers lifetime Customization Improved quality of Human-centered Partners Transformation Very long-term life Ecological Participants Ownership Over many Sustainability generations Owners Happiness NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 44. Three types of value in co-creation Production Business Customers Marketplace results Short-term Consumption Commercial Consumers Business advancement Maximization of Economic shareholder wealth Products that sell Positive experiences Experience-driven End-users Products and services Long-term that people need and Personalization Service orientation Empowered want From life stage to consumers lifetime Customization Improved quality of Human-centered Partners Transformation Very long-term life Ecological Participants Ownership Over many Sustainability generations Owners Happiness NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 45. Three types of value in co-creation Production Business Customers Marketplace results Short-term Consumption Commercial Consumers Business advancement Maximization of Economic shareholder wealth Products that sell Positive experiences Experience-driven End-users Products and services Long-term that people need and Personalization Service orientation Empowered want From life stage to consumers lifetime Customization Improved quality of Human-centered Partners Transformation Very long-term life Ecological Participants Ownership Over many Sustainability generations Owners Happiness NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 46. Co-creation in the design process PRE-DESIGN DISCOVER DESIGN MARKET+SELL AFTER SALES NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 47. The co-creation of value in the design process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 48. The co-creation of value in the design process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 49. The co-creation of value in the design process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 50. The co-creation of value in the design process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 51. The co-creation of value in the design process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 52. The co-creation of value in the design process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 53. The co-creation of value in the design process NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 54. Overview Where are we now? Exploring experience in the front end Participatory prototyping Types of value in co-creation Co-creation in the design process Where are we going? NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 55. Where are we going? DESIGN LED INNOVATION? NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 56. Where are we going? CO-DESIGN LED INNOVATION NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS
  • 57. THANK YOU NOVEMBER 3, 2010 INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS QUERÉTARO MAKETOOLS