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                                                                                                                                 Efficiency
        Benchmarking efficiency                                                                                                    of public
     of public passenger transport                                                                                               transport
             in larger cities
                                                                                                                                               23
                                     Olli-Pekka Hilmola
         Kouvola Research Unit, Lappeenranta University of Technology,
                               Kouvola, Finland

Abstract
Purpose – The purpose of this paper is to evaluate public transportation efficiency in larger cities.
Global agreements to decrease environmental emissions in the future (CO2), world-wide decreasing
reserves of oil, and growing population in larger cities is the main motivation to develop efficiency
benchmarking measurement models for public transportation systems, and gives reason for this
research work. Also, from the point of view of the city, data envelopment analysis (DEA) based
efficiency measurement has not been researched earlier, which is another motivation for this study
from the method development perspective.
Design/methodology/approach – Four different DEA-based efficiency benchmarking models are
used to evaluate public transportation efficiency in larger cities. Data are from year 2001, and amount
of analyzed cities in smaller DEA model is 52 and in larger 43. This gives statistical significance and
efficiency measurement confidence over the results.
Findings – Medium-sized, old and central European cities such as Bern, Munich, Prague and Zurich    ¨
show frontier performance in all four models. Mega-cities fail to reach frontier and/or good performance
in small “services used” DEA model. However, some other medium-sized cities show contrarian
behaviour for “space used” DEA model. Lowest performance is more divergent in the analyses, but is
found from Spanish cities, Athens, Middle East and North America. The author also found support from
regression analysis that higher DEA efficiency results in lower share of private car use in large cities.
Research limitations/implications – This research work uses only year 2001 data, and should be
repeated in the future as public transportation data18base is being updated. The research is also
limited on the use of DEA method, and other efficiency measurement methods should be used to verify
the results further.
Originality/value – According to the author’s knowledge, this research work is seminal from the
city-level DEA efficiency benchmarking studies concerning public passenger transportation systems.
Earlier research works have concerned actors (e.g. bus companies or rail operators), but the overall
picture from the city level has not been researched before.
Keywords Cities, Passenger transport, Benchmarking, Europe, Middle East, North America
Paper type Research paper


1. Introduction
Typically public passenger transport is significantly dependent on the amount of potential
users in its sphere of influence (Lao and Liu, 2009; Karathodorou et al., 2010; Karttunen
et al., 2010), and therefore it is not surprise that mega-cities (Jain et al., 2008) or larger
entities (Odek, 2008) have been analyzed to be most efficient in previous benchmarking                                 Benchmarking: An International
studies. Although, privatization and deregulation processes are catching up in global scale                                                    Journal
                                                                                                                                   Vol. 18 No. 1, 2011
in transportation industry overall, e.g. rail-based passenger transport is still having rather                                               pp. 23-41
minor share of private companies operating (Approx. 13 per cent from produced volume                               q Emerald Group Publishing Limited
                                                                                                                                            1463-5771
based on Amos and Thompson (2007)). Thus, research findings are giving their support                                   DOI 10.1108/14635771111109805
BIJ    for more deregulated and privatized transportation systems (Jain et al., 2008; Cowie, 1999),
18,1   particularly in bus industry (Cowie and Asenova, 1999; Odek, 2008). However, making
       public passenger transportation system profitable one is extremely difficult task, and
       based on our knowledge Guangshen Railway Company in Hong Kong is among the few to
       have achieved this (also listed in stock exchange). For example, passenger operator
       Amtrak in the USA has produced massive annual losses for decades (Amtrak, 2008;
24     Rhoades et al., 2006) and does not have any end in horizon with this regard. Similarly,
       George and Rangaraj (2008) concluded from Indian railways that passenger transport
       hurts regional efficiency considerably, and those regions transporting more freight were
       having higher performance. Veolia’s (2009) transportation segment (including passenger
       and freight transport both in road and rail; one of the largest private operators in the world)
       has produced Approx. 2.5 per cent operating income in year 2008, not too flourishing result
       as thinking about investments needed for operations.
          It should be noted that public transportation is only increasing its importance, due to
       continuing urbanization and for the need to connect suburbs and regions into centers
       (Qin, 2008). Among this, increasing environmental pressure from road transports
       (CO2 emissions), road transports’ very significant dependency on oil (especially private
       cars; Sandalow, 2008), and estimated decline in oil availability in the world scale
       (Maggio and Cacciola, 2009) are all increasing the reasons to investigate the efficiency of
       public short-distance passenger transportation systems. This is particularly concern in
       larger cities, and population concentration centers of prospering emerging economies
       (Kenworthy, 2002; Hu et al., 2009); frightening scenario is that these emerging cities will
       adapt to use within large-scale private cars by following the examples of West
       (Cameron et al., 2003, 2004). It should be highlighted that transportation in general has
       nothing but increased its CO2 emissions within previous two decades time period
       (generally in other sectors contrarian development has been reached) – for example,
       even in EU (2010), which has showed proactive role in emission prevention, have
       recorded 30 per cent increases from year 1990 levels. In general, increased emissions are
       caused by road transportation and aviation.
          Public transportation in cities has been subject of some number of earlier data
       envelopment analysis (DEA) based efficiency studies (Cowie and Asenova, 1999;
       Jain et al., 2008; Odek, 2008; Lao and Liu, 2009), but these have been concentrating on
       service production through actors in some selected cities or inside of one country.
       However, big picture from the perspective of a city has not been considered, and this is the
       main motivation behind this research work. Short-distance public transport is typically
       only concentrated on passenger transport, and problematic incorporation of joint inputs
       with freight segment is therefore avoided (George and Rangaraj, 2008; Yu and Lin, 2008).
       Among passenger transportation service production efficiency, we are interested from
       used amount of land, which is also scarce resource in ever enlarging cities. We could
       assume a priori that efficiency benchmarking based on DEA method will reveal great
       differences between cities, since analyzed area involves significant public influence, but
       also private sector presence. In previous studies, e.g. gas distribution in Ukraine
       (Goncharuk, 2008), beer production in Ukraine (Goncharuk, 2008) and railway sector in
       larger Europe and entire world (Hilmola, 2007, 2009; Yu, 2008) has illustrated such results
       in efficiency benchmarking studies. In comparison, intensively competed service sector
       consisting only private companies has showed much lower differences between analyzed
       actors (Keh and Chu, 2003; Joo et al., 2007; Debnath and Shankar, 2008).
This manuscript is structured as follows: in Section 2, literature research is completed                                           Efficiency
from public transportation issues in larger cities. Thereafter, in Section 3 used research                                             of public
methodology, data and public passenger transport measurement models from city
perspective are being presented. Section 4 shows the results of four used efficiency                                                   transport
measurement models in larger cities. Results of these models are altogether discussed in
Section 5. Finally, Section 6 concludes our work, and proposes further areas for research.
                                                                                                                                                  25
2. Literature review – urban transport
Major concern of larger cities, but also countries within passenger transport, is the
increasing popularity of private car-based road transports. For example, if China does
not bother to do nothing with this respect, then in year 2030 it will have 400 million
passenger cars on roads, hungry for gasoline (Hu et al., 2009). In city level situation is
showing similar frightening growth potential, based on Kenworthy (2002) in the USA
per capita consumption of energy for private cars is 60,000 MJ (in cities), while in China it
is only 2,500 MJ. Only strict policies and regulations have been able to constrain this
development; in Hong Kong and Singapore amount of private cars is five to ten times
lower compared to cities in Europe and the USA (Cameron et al., 2004). But these only due
to very unfavourable cost implications of owning and driving private car. Among
policies and regulations, careful planning of urban areas and closeness of people living
besides each other as well as services, decreases throughout the world traveling by
private car (Cameron et al., 2003; Karathodorou et al., 2010). However, even using UITP
(2005) database, and analyzing private cars per 1,000 persons in larger cities gives clear
causal message (see Figure 1, including also Singapore and Hong Kong): higher the
economic prosperity, typically higher is the amount of private cars. de Jong and van de Riet
(2008) confirm this with extensive literature survey and statistical analysis; only hope

                                             900

                                             800
                                                                                                       y = 0.0053x + 310.62
  Number of private cars per 1,000 persons




                                                                                                            R2 = 0.1498
                                             700

                                             600

                                             500

                                             400

                                             300

                                             200

                                             100

                                               0                                                                                            Figure 1.
                                                   0   5,000   10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000   Economic prosperity
                                                                              GDP per Capita (City)                             drives car ownership
 Note: n = 52
                                                                                                                                       in larger cities
 Source: UITP (2005)
BIJ    lies in increasing amounts of older population, and their inability to use private cars,
18,1   but this potential positive direction could easily be substituted by smaller sized
       households.
           Although, being against of private car usage, research has not given that many
       answers, how and by what manner city-level short-distance public transportation
       systems should be built. Such issues as number of stop points, round-trip time, routes
26     and operating hours need to be carefully planned to have needed utilization for public
       transportation system (Lao and Liu, 2009; Karttunen et al., 2010). However, rail-based
       systems need considerable investments before they could operate (comprehensive
       up-to-date analysis, see Flyvbjerg et al. (2008), especially in situations where they are
       operating mostly underground (e.g. Jubilee line extension in London being built during
       period of 2002-2007 has total length of 22 kilometer, and total cost of GBP 3,600 million,
       resulting in per kilometer cost of GBP 163.6 million). Bus-based public transportation
       system is much cheaper to construct, since typically infrastructure has already been
       paid by road investments (and in most of the cases by private cars), and, e.g. stations are
       much easier and cheaper to add in the system.
           Earlier research has shown (Lao and Liu, 2009; Karttunen et al., 2010) that inside city
       there exist some routes, which are extremely popular, and even could be profitable to
       operate. However, this is not complete solution and package, since numerous other routes
       need to be operated too in order to satisfy transportation needs, and their popularity and
       profitability could be questionable. Efficiency is not the ultimate answer here, in other
       words efficiency of actor level (or route level, like George and Rangaraj (2008) illustrated);
       most interesting is how efficient public passenger transportation systems are from
       system’s perspective (city level). This efficiency concerns both objectives: public
       passenger transportation system services used, and space needed to build this system to
       operate. These objectives could have tradeoffs as well, where favouring efficiency of
       another one will have decreasing efficiency in other respect.

       3. Research methodology and used data
       International Association of Public Transport (UITP, 2005) maintains database
       concerning public transportation in larger cities. Latest version from year 2001 of this
       database contains 52 cities around the world. However, most of these are from Europe
       (47 of total). This database has been used in earlier scientific studies (Kenworthy, 2002;
       Cameron et al., 2004; Karathodorou et al., 2010; Albalate and Bel, 2010) and could be
       assumed to have needed reliability of indicators gathered. From most recent studies
       Karathodorou et al. (2010) and Albalate and Bel (2010) both used UITP database as
       main source within their large-scale statistical analysis, not only describing the large
       cities public transport environment as has been the case in the earlier studies
       (Kenworthy, 2002; Cameron et al., 2004).
           In Figures 2 and 3 two DEA efficiency measurement models of this research work
       are shown; one concerning space utilization efficiency and second one service usage
       efficiency. We altered these models in a manner that amounts of inputs were either two
       (population and urban population density) or all five. In all of the following efficiency
       measurement models, outputs are the same in each case (space and service used per se),
       four of these outputs are rail related and one concerns busses. Of course, walking and
       biking should be part of public passenger transportation system, but we were forced to
       leave them out of measurement due to lack of data.
As in larger efficiency measurement models five inputs and five outputs were being                                     Efficiency
used, some cities were not included in the efficiency analysis. Mostly, reason for                                       of public
excluding was the lack of data concerning inputs of “urban population plus job density”
and “proportion of jobs in the central business district”. Therefore, our analysis in the                              transport
larger models consist 43 cities. However, in smaller models all of the database cities were
involved.
   In the following analysis, we have only analyzed constant return on scale (CCR)                                                27
performance of actors using DEA efficiency analysis method. CCR assumes that scale
economics is linear and constant and does not take into account that larger decision-making
units (in this case cities) have much better probability for higher performance than smaller
ones. However, authors cannot recognize this as a caveat, since outputs in all four models
are scaled with area or population, and therefore probability for scale economics
concerning larger decision making units should not be that present (this is actually
supported by following analysis). However, variable return on scale, Banker, Charnes and
Cooper (BCC), is other alternative to take into account scale economics, but it is not applied
in the following. It should be reminded that CCR is original method for DEA efficiency
analysis (Charnes et al., 1978), and BCC development followed as derivative later on
(Banker et al., 1984). Thus, seminal research manuscript from DEA discussed about
scale efficiency function already five decades ago (Farrell, 1957).
   Idea in developed two DEA models is following: identified inputs (two/five) of UITP
(2005) databases drive the public passenger transportation needs. These needs are
fulfilled by transportation system, which could be based on road transportation (e.g. buses
and private cars), mechanical transportation modes (like bikes), rail or by walking. In our
study, we are interested from bus and rail (tram, light rail, metro or sub-urban rail) based
systems, and their ability to fulfil public transportation need. Introduced two different
measurement models are developed with an idea that they could be used in any sized
city – inputs are just enablers of public transportation need, and these are converted

              Inputs                                    Outputs
 Population                                          Bus kilometers per urban hectare
 Urban population density                            Tramway vehicle kilometers per urban hectare                            Figure 2.
                             Public                                                                          DEA measurement model
 Urban population +                                  Light rail vehicle kilometers per urban hectare
 job density
                             transportation                                                                         of public passenger
                             process                 Metro vehicle kilometers per urban hectare                   transport concerning
 Proportion of jobs in the
 central business district                           Suburban railway vehicle kilometers per urban hectare    efficiency of space being
                                                                                                                                   used
 GDP per inhabitant



              Inputs
 Population                                             Outputs
                                                       Bus kilometers per inhabitant                                        Figure 3.
 Urban population density
                                                                                                             DEA measurement model
                                                       Tramway vehicle kilometers per inhabitant
 Urban population +          Public                                                                                of public passenger
 job density                 transportation            Light rail vehicle kilometers per inhabitant              transport concerning
 Proportion of jobs in the   process                   Metro vehicle kilometers per inhabitant
                                                                                                                          efficiency of
 central business district                                                                                     transportation services
                                                       Suburban railway vehicle kilometers per inhabitant          used per inhabitant
 GDP per inhabitant
BIJ    into transactions with the transportation system. So, basically our model treats smaller
18,1   and more spread around cities similarly to those of having well concentrated and high
       amount of urban population. Results in the following mostly concern, how efficient public
       transportation system is in the space use and in service use. These both are scaled with
       area or population. So, therefore results are not necessarily supporting earlier studies,
       which give more significance on volume (absolute, like number of passengers and/or
28     passenger-kilometers).

       4. Benchmarking efficiency of public passenger transports in large cities
       Small DEA efficiency measurement model
       As analyzing results of Tables I and II in overall, it could be concluded that between cities
       in both models, there exist quite significant variation, and some cities seem to outperform
       whole observation group. This outperforming group of efficiency frontier performance in
                                                                          ¨
       both of the models is following: Bern, Munich, Prague and Zurich. Among these four,
       Stockholm is nearly frontier in both of the models. All of these cities are medium-sized
       among larger cities database, and they are located in central Europe (if Stockholm is not
       taken into account). Also, common in all five identified high-performing cities is the
       dominance of rail-based public transportation (as all railway transportation modes are
       summed together) over busses. This is particularly the case with Bern, Munich and Zurich.¨
          Lowest performing cities are not that homogenous group in Tables I and II, but three
       Spanish cities (Barcelona, Sevilla and Valencia) as well as Athens could be identified
       presenting such group. However, there does not exist any “easy explanation” behind
       this low efficiency. It is true that Athens and Sevilla rely on public transport in busses,
       but Barcelona and Valencia are having quite significant proportion for both
       transportation modes (bus and rail).
          Interesting further insight in the analysis of smaller DEA results is the high performance
       of mega-cities in space utilization, but very low performance in the services used. Cities
       behaving in such manner are following: Hong Kong, Moscow, London, Singapore,
       Sao Paulo, Berlin and Madrid. Contrarian behaviour also exists, as like Melbourne, Dublin
       and Newcastle illustrate. Only explaining factor in these is that in very large-scale cities
       transportation use per inhabitant is just smaller. However, counter argumentation could
       also be stated, e.g. Melbourne is behaving oppositely although being mega-city.

       Large DEA efficiency measurement model
       As further developed DEA model is used, differences between evaluated cities are
       becoming smaller (Tables III and IV). In larger models 12 cities make the frontier
       simultaneously in both of the models, and London as well as Copenhagen are rather near
       of this group too. Basically, mega-cities start to show much better performance as
       additional three input items are included in the models. In mega-city performance
       appraisal cases, reason is simply that these actors do show much lower performance in
       jobs located in central business district (as these cities have several job concentration
       areas) as well as in some cases in gross domestic product per capita.
          Lowest performance in both of the larger DEA models has now more cities included,
       but all lower performing actors, which were included in both smaller and larger
       analyses, are still in the worst performance group (Athens, Barcelona and Sevilla).
       However, in larger DEA model lowest performance is present in Dubai, but efficiency
       of Chicago is not good either. These two mentioned cities were not performing showing
City               Space used (%)
                                                                      Efficiency
                                                                       of public
 1                         Bern                   100.0
 2                         Gent                   100.0               transport
 3                         Hong Kong              100.0
 4                         Krakow                 100.0
 5                         London                 100.0
 6                         Moscow                 100.0                          29
 7                         Munich                 100.0
 8                         Prague                 100.0
 9                         Vienna                 100.0
10                           ¨
                           Zurich                 100.0
11                         Tallinn                 99.1
12                         Stockholm               98.4
13                         Warsaw                  94.8
14                         Brussels                94.7
15                         Berlin                  93.3
16                         Singapore               84.2
17                         Copenhagen              83.8
18                         Amsterdam               79.3
19                         Graz                    76.5
20                         Budapest                75.8
21                         Helsinki                75.3
22                         Stuttgart               68.1
23                         Bologna                 67.8
24                         Glasgow                 67.3
25                         Nantes                  64.9
26                         Clermont-Ferrand        60.5
27                         Oslo                    59.3
28                         Paris                   59.2
29                         Sao Paulo               58.9
30                         Hamburg                 57.5
31                         Marseilles              57.3
32                         Geneva                  56.7
33                         Milan                   53.6
34                         Madrid                  53.3
35                         Newcastle               52.5
36                         Manchester              46.9
37                         Lille                   46.4
38                         Rome                    43.5
39                         Dublin                  40.4
40                         Lisbon                  40.0
41                         Bilbao                  36.7
42                         Barcelona               36.2
43                         Tunis                   36.0
44                         Lyons                   35.4
45                         Melbourne               34.7
46                         Rotterdam               33.1
47                         Turin                   30.6
48                         Athens                  25.2
49                         Valencia                24.9
50                         Chicago                 24.5                      Table I.
51                         Dubai                   18.3        Efficiency of analyzed
52                         Se villa                17.3         cities with respect of
                                                                space used by public
Notes: Small DEA; n ¼ 52                                       transportation system
BIJ                                                      City               Services used (%)
18,1
                               1                         Bern                     100.0
                               2                         Gent                     100.0
                               3                         Munich                   100.0
                               4                         Prague                   100.0
                               5                           ¨
                                                         Zurich                   100.0
30                             6                         Tallinn                  100.0
                               7                         Stockholm                100.0
                               8                         Copenhagen               100.0
                               9                         Graz                     100.0
                              10                         Helsinki                 100.0
                              11                         Melbourne                100.0
                              12                         Krakow                    97.5
                              13                         Glasgow                   89.4
                              14                         Newcastle                 83.5
                              15                         Warsaw                    81.6
                              16                         Dublin                    81.3
                              17                         Stuttgart                 81.1
                              18                         Oslo                      80.9
                              19                         Nantes                    77.4
                              20                         Vienna                    75.0
                              21                         Budapest                  67.1
                              22                         Amsterdam                 66.7
                              23                         Brussels                  62.5
                              24                         Clermont-Ferrand          60.8
                              25                         Berlin                    56.9
                              26                         Bologna                   56.5
                              27                         Marseilles                50.3
                              28                         Manchester                49.6
                              29                         Geneva                    49.1
                              30                         Hamburg                   47.8
                              31                         Lisbon                    46.8
                              32                         London                    45.5
                              33                         Lille                     43.7
                              34                         Paris                     43.6
                              35                         Lyons                     41.8
                              36                         Singapore                 38.9
                              37                         Bilbao                    37.7
                              38                         Rotterdam                 37.5
                              39                         Dubai                     36.2
                              40                         Turin                     35.8
                              41                         Chicago                   35.8
                              42                         Milan                     30.4
                              43                         Rome                      29.1
                              44                         Sao Paulo                 26.7
                              45                         Hong Kong                 24.8
                              46                         Madrid                    22.6
                              47                         Valencia                  22.5
                              48                         Sevilla                   22.2
Table II.                     49                         Moscow                    19.2
Efficiency of analyzed         50                         Tunis                     17.6
cities with respect of used   51                         Athens                    15.8
transportation services of    52                         Barcelona                 13.8
public transportation
system                        Notes: Small DEA; n ¼ 52
Efficiency
                               City                                         Space used (%)
                                                                                                     of public
 1                             Bern                                             100.0               transport
 2                             Brussels                                         100.0
 3                             Budapest                                         100.0
 4                             Graz                                             100.0
 5                             Hong Kong                                        100.0                          31
 6                             London                                           100.0
 7                             Moscow                                           100.0
 8                             Munich                                           100.0
 9                             Prague                                           100.0
10                             Stockholm                                        100.0
11                             Stuttgart                                        100.0
12                             Vienna                                           100.0
13                             Warsaw                                           100.0
14                               ¨
                               Zurich                                           100.0
15                             Copenhagen                                        90.2
16                             Singapore                                         84.2
17                             Bologna                                           81.9
18                             Clermont-Ferrand                                  81.3
19                             Amsterdam                                         79.8
20                             Helsinki                                          76.4
21                             Sao Paulo                                         76.0
22                             Nantes                                            75.5
23                             Glasgow                                           72.1
24                             Geneva                                            71.2
25                             Paris                                             62.5
26                             Lille                                             62.2
27                             Oslo                                              59.3
28                             Marseilles                                        57.3
29                             Madrid                                            56.8
30                             Newcastle                                         54.6
31                             Manchester                                        50.0
32                             Rome                                              46.9
33                             Lisbon                                            43.6
34                             Bilbao                                            41.2
35                             Melbourne                                         39.0
36                             Barcelona                                         38.3
37                             Lyons                                             37.4
38                             Rotterdam                                         36.2
39                             Turin                                             34.4
40                             Athens                                            27.3
41                             Chicago                                           25.2                    Table III.
42                             Sevilla                                           19.0        Efficiency of analyzed
43                             Dubai                                             18.3         cities with respect of
                                                                                              space used by public
Notes: Large DEA; n ¼ 43                                                                     transportation system


high performance in smaller DEA, but in enlarged models their performance was clearly
belonging into lowest performing cities of this evaluated group. However, it should be
noted that in current analysis “services used” model shows much better efficiency
in overall; it is clearly on the higher level on the average as compared to “space used”
model, and the lowest performing cities have also significantly better starting level as in
BIJ
                                                          City                                      Services used (%)
18,1
                               1                          Bern                                            100.0
                               2                          Budapest                                        100.0
                               3                          Graz                                            100.0
                               4                          Hong Kong                                       100.0
32                             5                          Moscow                                          100.0
                               6                          Munich                                          100.0
                               7                          Prague                                          100.0
                               8                          Stockholm                                       100.0
                               9                          Stuttgart                                       100.0
                              10                          Vienna                                          100.0
                              11                          Warsaw                                          100.0
                              12                            ¨
                                                          Zurich                                          100.0
                              13                          Copenhagen                                      100.0
                              14                          Helsinki                                        100.0
                              15                          Sao Paulo                                       100.0
                              16                          Glasgow                                         100.0
                              17                          Newcastle                                       100.0
                              18                          Melbourne                                       100.0
                              19                          Manchester                                       99.1
                              20                          London                                           94.8
                              21                          Nantes                                           93.8
                              22                          Singapore                                        86.7
                              23                          Clermont-Ferrand                                 84.1
                              24                          Bologna                                          81.2
                              25                          Oslo                                             81.1
                              26                          Amsterdam                                        75.2
                              27                          Lisbon                                           73.1
                              28                          Brussels                                         71.9
                              29                          Lille                                            69.5
                              30                          Paris                                            67.6
                              31                          Geneva                                           67.0
                              32                          Madrid                                           65.1
                              33                          Bilbao                                           56.0
                              34                          Marseilles                                       54.7
                              35                          Turin                                            51.6
                              36                          Rome                                             47.9
                              37                          Sevilla                                          46.1
                              38                          Barcelona                                        45.6
                              39                          Lyons                                            45.0
Table IV.                     40                          Athens                                           44.0
Efficiency of analyzed         41                          Rotterdam                                        40.4
cities with respect of used   42                          Chicago                                          39.5
transportation services of    43                          Dubai                                            39.3
public transportation
system                        Notes: Large DEA; n ¼ 43


                              the “space used” model. So, based on the analysis it could be argued that public
                              transportation has regarding to service use some more brighter future, but land use is
                              still challenge in numerous cities.
                                  As number of cities was able to upgrade their performance, the contrasting results
                              between two models were getting less frequent. However, some still remain to show
such behaviour, like Newcastle, Manchester and Melbourne. Also quite number of                                  Efficiency
other cities shows similar, much higher performance in services used model, but do                               of public
have problems regarding to the use of space in public transportation system. Opposite
situation occurs only in significant terms in Brussels, where space utilization efficiency                        transport
is high, and service utilization 28.1 percentage points lower.

5. Discussion                                                                                                              33
Used four efficiency measurement models yielded similar findings, and this was verified
by correlation analysis too (Table V and Figure 3). Especially, strong connection was
found between two “space used” DEA models, positive correlation co-efficient was above
0.958. Difference between small and large models is present in correlation analysis; strong
positive correlation exist between “space used” and “service used” larger models (0.806),
but interestingly between smaller counterparts this co-efficient was much lower (0.532).
   It should be emphasized that all of the used models were having relationships
between each other, and these were analyzed to be statistically significant too. However,
as it is evident from Figure 4, in some cases higher efficiency does not lead to higher
performance in other measure. This is caused by different variance in error term as we
move on higher values of efficiency – this in turn decreases the predictability of
behaviour in all situations. For cities, e.g. this means that any efficiency measurement
model is good enough to follow with low-efficiency standard, but as performance
improves further, increasing number of efficiency measurement models is needed to
measure performance and implications of decisions correctly.
   As Table VI illustrates, only four cities from central Europe (all of these belong to
medium-sized group of large cities) reached the frontier in all four efficiency
                                                                             ¨
measurement models, and these are namely Bern, Munich, Prague and Zurich. Lack of
mega-cities in the frontiers of all four used models was earlier explained with the amount
of public transportation used per inhabitant. Similar central European favouring
findings were reported in the most recent public transportation supply/demand study
(Albalate and Bel, 2010), which used regression analysis with same UITP (2005)
database, and illustrated that supply of public transport mostly occurs in the center

                                           Correlations
                                           UH_large         I_large        UH_small         I small

UH_large         Pearson correlation         1               0.806           0.958 *         0.547 *
                 Sig. (two-tailed)                           0.000           0.000           0.000
                 N                          43              43              43              43
I_large          Pearson correlation         0.806 *         1               0.768 *         0.681 *
                 Sig. (two-tailed)           0.000                           0.000           0.000
                 N                          43              43              43              43
UH_small         Pearson correlation         0.958 *         0.768 *         1               0.532 *
                 Sig. (two-tailed)           0.000           0.000                           0.000
                 N                          43              43              43              43
I_small          pearson correlation         0.547 *         0.581 *         0.532 *         1                        Table V.
                 Sig. (two-tailed)           0.000           0.000           0.000                     Correlations are positive
                 N                          43              43              43              43         and significant between
                                                                                                                 all four public
Notes: *Correlation is significant at the 0.01 level (two-tailed); denotation, UH ¼ urban hectare and       transportation DEA
I ¼ inhabitant per vehicle kilometre                                                                                     models
BIJ
18,1




                                       UH_large
34
                                       I_large
                                       UH_small
                                       I_small




Figure 4.
Correlations in matrix
figure between four
different public
transportation DEA
efficiency measurement                             UH_large       I_large        UH_small           I_small
models
                                       Notes: Denotation, UH = urban hectare and I = inhabitant per vehicle kilometre




                                                             Space used      Services used        Space used        Services used
                                City                           (large)          (large)             (small)            (small)

                            1   Bern                           1.000              1.000              1.000              1.000
                            2   Munich                         1.000              1.000              1.000              1.000
                            3   Prague                         1.000              1.000              1.000              1.000
                            4     ¨
                                Zurich                         1.000              1.000              1.000              1.000
                            5   Vienna                         1.000              1.000              1.000              0.750
                            6   Hong Kong                      1.000              1.000              1.000              0.248
                            7   Moscow                         1.000              1.000              1.000              0.192
                            8   London                         1.000              0.948              1.000              0.455
                            9   Stockholm                      1.000              1.000              0.984              1.000
                           10   Warsaw                         1.000              1.000              0.948              0.816
                           11   Brussels                       1.000              0.719              0.947              0.625
                           12   Graz                           1.000              1.000              0.765              1.000
Table VI.                  13   Budapest                       1.000              1.000              0.758              0.671
The most efficient          14   Stuttgart                      1.000              1.000              0.681              0.811
20 public transportation   15   Copenhagen                     0.902              1.000              0.838              1.000
cities sorted first with    16   Singapore                      0.842              0.867              0.842              0.389
space used models          17   Bologna                        0.819              0.812              0.678              0.565
(small/large) and second   18   Clermont-Ferrand               0.813              0.841              0.605              0.608
by services                19   Amsterdam                      0.798              0.752              0.793              0.667
used (small/large)         20   Helsinki                       0.764              1.000              0.753              1.000
of Europe rather than in its peripheries. Interestingly, our research work confirmed that        Efficiency
this supply has also in quite many cities needed frontier efficiency.                             of public
   If smaller DEA concerning services used is not taken into account, then we have cities
from positions 5-10 as potential frontier and exemplary actors of public transports.            transport
However, it should be emphasized that cities having positions from 11-20 in Table VI are
not poor performers either. Some of these might have weakness in either service used or
space used side, but overall show high performance, and have possibly reached frontier in              35
one of the two measurement dimensions. This research work also gives some guidance for
these lower performing (but still meeting good standard) cities, how to proceed further with
public transportation system efficiency improvement. For example, lower performance in
space used DEA models indicates that all of the routes in the transportation system are
not necessarily needed and/or overlapping in routes for the regions between public
transportation modes should be carefully examined. In other situation, when “space used”
DEA is indicating frontier performance and “services used” is lacking behind, then new
alternative routes and/or modification of current service structure should be examined
further.
   What then could very low-performing cities do with the results of this study? After
taking into account special characteristics of the particular city, it should either be start
to develop public transportation system further from the perspective of “space used” or
“services used”. For example, in new mega-cities of Asia “space used” sounds reasonable
(Kenworthy, 2002) as medium-sized cities in Europe could follow “services used”
strategy. However, in some cities, like in the USA (e.g. Chicago and Phoenix)
and Australia (e.g. Perth), new bold steps to develop public transportation system as
functional, should simply need to be taken (analyzed in details in Cameron et al. (2004)).
   Argued development steps are further supported from the environmental perspective
too; we analyzed relationships of different measures of private car use, and found
interesting as well as statistically strong connection between share of private car use
(or motorized vehicle) and measured DEA efficiency. In Figure 5 is shown this
relationship between space used DEA model (small) and share of private car use – linear
regression enjoys R 2-value of 35 per cent (this regression relationship was also found to
be , 0.001 statistically significant in regression analysis, see Appendix). As could
be clearly noted, lower the efficiency of the public transportation DEA model, the
correspondingly higher use of private cars. This relationship holds very nicely until the
level of 0.9 DEA efficiency – interestingly some cities having frontier performance could
have high car use or other way around. Similar statistically significant relationships
were found within both larger DEA models (space and services; see Appendix for
regression analysis); these also repeated similar causal relationship of private car use
and DEA efficiency, which was having strong explanation power until frontier
efficiency. Only DEA model from four used, smaller services used DEA, did not have any
relationship with the share of private car use. However, it should be remembered that in
the earlier correlation analysis it was showed, that all DEA models are in statistically
strong and positive relationship with others, and therefore we cannot neglect larger
services used DEA from the further use. Thus, in the future further analyses should be
completed to reveal whether it has connection with the private car use or not.
   Based on this research work, we are in environmental terms slightly in favour of
space used DEA model, since both large and small were in statistically strong and
significant relationship with share of private car use; interesting fact, among the lack
BIJ                                                                                100
                                                                                                                                              y = –34.888x + 89.254
18,1                                                                                                                                               R2 = 0.3453


                              Percentage of daily mechanised and motorised trips
                                                                                    90

                                                                                    80
                                         by private motorised modes
                                                                                    70
36
                                                                                    60

                                                                                    50

                                                                                    40

                                                                                    30
Figure 5.
Scatter plot and linear                                                             20
regression relationship
between space used DEA                                                              10
model (small) and relative
                                                                                     0
share of private road                                                                    0   0.1   0.2   0.3    0.4      0.5    0.6     0.7        0.8     0.9        1
transportation
                                                                                                               Space used DEA (small)


                             of relationship with smaller services used DEA model, is that even larger services used
                             DEA model was having lower statistical significance with private car use (, 0.01).

                             6. Conclusions
                             Problem with economic growth is that larger amounts of people will get an opportunity
                             to use private car transportation – in larger scale it has also been shown several times
                             that economic prosperity leads into increased private car sales. However, this is
                             frightening development for larger cities, as climate change and scarcity of oil are
                             becoming as the fact in following decade. Therefore, we need to have much more efficient
                             public passenger transport systems to support the traveling needs of inhabitants.
                             As argued by Ausubel and Marchetti (2001) even middle-aged people in cities were
                             having needs to daily trips and size of wall protected cities was Approx. 2.5 kilometer
                             radius circle (resulted in 1 hour of traveling each day). Currently, this medieval circle is
                             insufficiently sized, since millions of people are living in one city only. However, we need
                             to modify our transportation systems in a manner that travel need is fulfilled by the
                             most environmentally friendly means. This does not necessarily mean that private car
                             travel would not be existing, but surely not having the magnitude of 600-700 cars
                             per 1,000 persons living. First, cities need to offer good enough covered public
                             transportation system, which reaches as many people as possible with the least amount
                             of space being used. This research work has pointed some frontier cities, which others
                             could follow in their planning, implementation and enhancement processes. Problematic
                             part with public transport is that it has costs, and these costs are seldom covered by the
                             usage fees. Therefore, cities in general have temptation to select cheapest possible
                             configuration, which favours road transports. However, there does not exist any support
                             that these sorts of systems could favour nor support the objectives of year 2020 or 2030 in
                             terms of transportation sustainability.
To continue further with our research work, we would like to take into account                         Efficiency
possible future scenarios and changes of public passenger transport. For example, one                      of public
scenario could be the higher priced oil (e.g. 150 USD per barrel), while CO2 emission
regulations could be other changing factor (and corresponding into extra cost of emitting                 transport
too much). So, this would lead us most probably in the development of two-staged DEA
efficiency measurement model, where intermediate level (to our already tested DEAs)
would consist these inputs (and number of others, like investments and labour used). Our                         37
research work currently weights similarly rail-based emission free passenger transport
with busses using diesel oil or fuel. However, latter alternative could also be developed
further using gas, electricity or alternative fuels and also being environmentally
sustainable. Therefore, further research is needed to find most sustainable cities in the
world regarding to passenger transports – setting new standards for the future.

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Appendix. Regression statistics from the causality of used four DEA models of the
study and the share of private car use



Regression statistics
Multiple R                      0.5876
R2                              0.3453
Adjusted R 2                    0.3317
SE                              0.2232
Observations                   50
ANOVA
                                                                   Significance
                                 df        SS     MS        F           F
Regression                      1        1.2609   1.2609 25.3174       0.0000
Residual                       48        2.3905   0.0498
Total                          49        3.6514
                                                                                  Upper     Lower
                             Coefficients SE       t-stat. p-value Lower 95%       95%       95.0%
Intercept                       1.3113 0.1345      9.7520 0.0000     1.0410        1.5817    1.0410
Percentage of daily
mechanised and                                                                                                    Table AI.
motorised trips by private                                                                            Summary output – space
motorised modes               2 0.0099   0.0020 25.0316   0.0000    2 0.0139     2 0.0059 2 0.0139     used DEA modal (small)
BIJ
                         Regression statistics
18,1                     Multiple R                 0.0825
                         R2                         0.0068
                         Adjusted R 2             2 0.0139
                         SE                         0.2962
                         Observations              50
40                       ANOVA
                                                                                             Significance
                                                     df        SS        MS           F           F
                         Regression                 1        0.0289      0.0289    0.3291        0.5689
                         Residual                  48        4.2127      0.0878
                         Total                     49        4.2416
                                                                                                       Upper
                                                 Coefficients SE          t-stat.   p-value   Lower 95% 95%               L%
                         Intercept                  0.6978 0.1785         3.9091   0.0003       0.3389 1.0567             0.3389
                         Percentage of daily
Table AII.               mechanised and
Summary output –         motorised trips by
services used DEA        private motorised
model (small)            modes                    2 0.0015   0.0026 20.5737        0.5689     20.0067      0.0038 2 00067




                         Regression statistics
                         Multiple R                                0.5966
                         R2                                        0.3559
                         Adjusted R 2                              0.3402
                         SE                                        0.2224
                         Observations                             43
                         ANOVA
                                                                                                           Significance
                                                                    df           SS     MS        F             F
                         Regression                                1           1.1209   1.1209 22.6580         0.0000
                         Residual                                 41           2.0283   0.0495
                         Total                                    42           3.1492
                                                                                                                          Upper
                                                                Coefficients SE          t-stat. p-value Lower 95%          95%
                         Intercept                                 1.3596 0.1432         9.4927 0.0000     1.0703         16.488
Table AIII.              Percentage of daily mechanised and
Summary output – space   motorised trips by private motorised
used DEA model (large)   modes                                   2 0.0099      0.0021 24.7600    0.0000     20.0140      2 0.0057
Efficiency
Regression statistics
Multiple R             0.4466                                                                             of public
R2                     0.1994                                                                            transport
            2
Adjusted R             0.1799
SE                     0.2053
Observations          43
ANOVA                                                                                                              41
                                                        Significance
                       df         SS     MS        F         F
Regression            1         0.4306   0.4306 10.2127     0.0027
Residual             41         1.7287   0.0422
Total                42         2.1592
                                                                       Upper     Lower     Upper
                   Coefficients SE        t-stat. p-value Lower 95%     95%       95.0%     95.0%
Intercept             1.2060 0.1322       9.1205 0.0000     0.9389      1.4730    0.5389    1.4730
Percentage of
daily
mechanised
and motorised                                                                                              Table AIV.
trips by private                                                                                     Summary output –
motorised                                                                                            services used DEA
modes               20.0061     0.0019 23.1957   0.0027   2 0.0100    20.0022 2 0.0100 2 0.0022            model (large)




About the author
Olli-Pekka Hilmola PhD is an Acting Professor of Logistics in Lappeenranta University of
Technology (LUT), in Kouvola, Finland. Concurrently he serves as a Visiting Professor of
                             ¨
Logistics in University of Skovde, Sweden. He is affiliated with numerous international journals
through editorial boards, including Baltic Journal of Management, Industrial Management and
Data Systems, as well as Decision Support Systems. Olli-Pekka Hilmola can be contacted at:
olli-pekka.hilmola@lut.fi




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2.benchmarking efficiency

  • 1. The current issue and full text archive of this journal is available at www.emeraldinsight.com/1463-5771.htm Efficiency Benchmarking efficiency of public of public passenger transport transport in larger cities 23 Olli-Pekka Hilmola Kouvola Research Unit, Lappeenranta University of Technology, Kouvola, Finland Abstract Purpose – The purpose of this paper is to evaluate public transportation efficiency in larger cities. Global agreements to decrease environmental emissions in the future (CO2), world-wide decreasing reserves of oil, and growing population in larger cities is the main motivation to develop efficiency benchmarking measurement models for public transportation systems, and gives reason for this research work. Also, from the point of view of the city, data envelopment analysis (DEA) based efficiency measurement has not been researched earlier, which is another motivation for this study from the method development perspective. Design/methodology/approach – Four different DEA-based efficiency benchmarking models are used to evaluate public transportation efficiency in larger cities. Data are from year 2001, and amount of analyzed cities in smaller DEA model is 52 and in larger 43. This gives statistical significance and efficiency measurement confidence over the results. Findings – Medium-sized, old and central European cities such as Bern, Munich, Prague and Zurich ¨ show frontier performance in all four models. Mega-cities fail to reach frontier and/or good performance in small “services used” DEA model. However, some other medium-sized cities show contrarian behaviour for “space used” DEA model. Lowest performance is more divergent in the analyses, but is found from Spanish cities, Athens, Middle East and North America. The author also found support from regression analysis that higher DEA efficiency results in lower share of private car use in large cities. Research limitations/implications – This research work uses only year 2001 data, and should be repeated in the future as public transportation data18base is being updated. The research is also limited on the use of DEA method, and other efficiency measurement methods should be used to verify the results further. Originality/value – According to the author’s knowledge, this research work is seminal from the city-level DEA efficiency benchmarking studies concerning public passenger transportation systems. Earlier research works have concerned actors (e.g. bus companies or rail operators), but the overall picture from the city level has not been researched before. Keywords Cities, Passenger transport, Benchmarking, Europe, Middle East, North America Paper type Research paper 1. Introduction Typically public passenger transport is significantly dependent on the amount of potential users in its sphere of influence (Lao and Liu, 2009; Karathodorou et al., 2010; Karttunen et al., 2010), and therefore it is not surprise that mega-cities (Jain et al., 2008) or larger entities (Odek, 2008) have been analyzed to be most efficient in previous benchmarking Benchmarking: An International studies. Although, privatization and deregulation processes are catching up in global scale Journal Vol. 18 No. 1, 2011 in transportation industry overall, e.g. rail-based passenger transport is still having rather pp. 23-41 minor share of private companies operating (Approx. 13 per cent from produced volume q Emerald Group Publishing Limited 1463-5771 based on Amos and Thompson (2007)). Thus, research findings are giving their support DOI 10.1108/14635771111109805
  • 2. BIJ for more deregulated and privatized transportation systems (Jain et al., 2008; Cowie, 1999), 18,1 particularly in bus industry (Cowie and Asenova, 1999; Odek, 2008). However, making public passenger transportation system profitable one is extremely difficult task, and based on our knowledge Guangshen Railway Company in Hong Kong is among the few to have achieved this (also listed in stock exchange). For example, passenger operator Amtrak in the USA has produced massive annual losses for decades (Amtrak, 2008; 24 Rhoades et al., 2006) and does not have any end in horizon with this regard. Similarly, George and Rangaraj (2008) concluded from Indian railways that passenger transport hurts regional efficiency considerably, and those regions transporting more freight were having higher performance. Veolia’s (2009) transportation segment (including passenger and freight transport both in road and rail; one of the largest private operators in the world) has produced Approx. 2.5 per cent operating income in year 2008, not too flourishing result as thinking about investments needed for operations. It should be noted that public transportation is only increasing its importance, due to continuing urbanization and for the need to connect suburbs and regions into centers (Qin, 2008). Among this, increasing environmental pressure from road transports (CO2 emissions), road transports’ very significant dependency on oil (especially private cars; Sandalow, 2008), and estimated decline in oil availability in the world scale (Maggio and Cacciola, 2009) are all increasing the reasons to investigate the efficiency of public short-distance passenger transportation systems. This is particularly concern in larger cities, and population concentration centers of prospering emerging economies (Kenworthy, 2002; Hu et al., 2009); frightening scenario is that these emerging cities will adapt to use within large-scale private cars by following the examples of West (Cameron et al., 2003, 2004). It should be highlighted that transportation in general has nothing but increased its CO2 emissions within previous two decades time period (generally in other sectors contrarian development has been reached) – for example, even in EU (2010), which has showed proactive role in emission prevention, have recorded 30 per cent increases from year 1990 levels. In general, increased emissions are caused by road transportation and aviation. Public transportation in cities has been subject of some number of earlier data envelopment analysis (DEA) based efficiency studies (Cowie and Asenova, 1999; Jain et al., 2008; Odek, 2008; Lao and Liu, 2009), but these have been concentrating on service production through actors in some selected cities or inside of one country. However, big picture from the perspective of a city has not been considered, and this is the main motivation behind this research work. Short-distance public transport is typically only concentrated on passenger transport, and problematic incorporation of joint inputs with freight segment is therefore avoided (George and Rangaraj, 2008; Yu and Lin, 2008). Among passenger transportation service production efficiency, we are interested from used amount of land, which is also scarce resource in ever enlarging cities. We could assume a priori that efficiency benchmarking based on DEA method will reveal great differences between cities, since analyzed area involves significant public influence, but also private sector presence. In previous studies, e.g. gas distribution in Ukraine (Goncharuk, 2008), beer production in Ukraine (Goncharuk, 2008) and railway sector in larger Europe and entire world (Hilmola, 2007, 2009; Yu, 2008) has illustrated such results in efficiency benchmarking studies. In comparison, intensively competed service sector consisting only private companies has showed much lower differences between analyzed actors (Keh and Chu, 2003; Joo et al., 2007; Debnath and Shankar, 2008).
  • 3. This manuscript is structured as follows: in Section 2, literature research is completed Efficiency from public transportation issues in larger cities. Thereafter, in Section 3 used research of public methodology, data and public passenger transport measurement models from city perspective are being presented. Section 4 shows the results of four used efficiency transport measurement models in larger cities. Results of these models are altogether discussed in Section 5. Finally, Section 6 concludes our work, and proposes further areas for research. 25 2. Literature review – urban transport Major concern of larger cities, but also countries within passenger transport, is the increasing popularity of private car-based road transports. For example, if China does not bother to do nothing with this respect, then in year 2030 it will have 400 million passenger cars on roads, hungry for gasoline (Hu et al., 2009). In city level situation is showing similar frightening growth potential, based on Kenworthy (2002) in the USA per capita consumption of energy for private cars is 60,000 MJ (in cities), while in China it is only 2,500 MJ. Only strict policies and regulations have been able to constrain this development; in Hong Kong and Singapore amount of private cars is five to ten times lower compared to cities in Europe and the USA (Cameron et al., 2004). But these only due to very unfavourable cost implications of owning and driving private car. Among policies and regulations, careful planning of urban areas and closeness of people living besides each other as well as services, decreases throughout the world traveling by private car (Cameron et al., 2003; Karathodorou et al., 2010). However, even using UITP (2005) database, and analyzing private cars per 1,000 persons in larger cities gives clear causal message (see Figure 1, including also Singapore and Hong Kong): higher the economic prosperity, typically higher is the amount of private cars. de Jong and van de Riet (2008) confirm this with extensive literature survey and statistical analysis; only hope 900 800 y = 0.0053x + 310.62 Number of private cars per 1,000 persons R2 = 0.1498 700 600 500 400 300 200 100 0 Figure 1. 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 Economic prosperity GDP per Capita (City) drives car ownership Note: n = 52 in larger cities Source: UITP (2005)
  • 4. BIJ lies in increasing amounts of older population, and their inability to use private cars, 18,1 but this potential positive direction could easily be substituted by smaller sized households. Although, being against of private car usage, research has not given that many answers, how and by what manner city-level short-distance public transportation systems should be built. Such issues as number of stop points, round-trip time, routes 26 and operating hours need to be carefully planned to have needed utilization for public transportation system (Lao and Liu, 2009; Karttunen et al., 2010). However, rail-based systems need considerable investments before they could operate (comprehensive up-to-date analysis, see Flyvbjerg et al. (2008), especially in situations where they are operating mostly underground (e.g. Jubilee line extension in London being built during period of 2002-2007 has total length of 22 kilometer, and total cost of GBP 3,600 million, resulting in per kilometer cost of GBP 163.6 million). Bus-based public transportation system is much cheaper to construct, since typically infrastructure has already been paid by road investments (and in most of the cases by private cars), and, e.g. stations are much easier and cheaper to add in the system. Earlier research has shown (Lao and Liu, 2009; Karttunen et al., 2010) that inside city there exist some routes, which are extremely popular, and even could be profitable to operate. However, this is not complete solution and package, since numerous other routes need to be operated too in order to satisfy transportation needs, and their popularity and profitability could be questionable. Efficiency is not the ultimate answer here, in other words efficiency of actor level (or route level, like George and Rangaraj (2008) illustrated); most interesting is how efficient public passenger transportation systems are from system’s perspective (city level). This efficiency concerns both objectives: public passenger transportation system services used, and space needed to build this system to operate. These objectives could have tradeoffs as well, where favouring efficiency of another one will have decreasing efficiency in other respect. 3. Research methodology and used data International Association of Public Transport (UITP, 2005) maintains database concerning public transportation in larger cities. Latest version from year 2001 of this database contains 52 cities around the world. However, most of these are from Europe (47 of total). This database has been used in earlier scientific studies (Kenworthy, 2002; Cameron et al., 2004; Karathodorou et al., 2010; Albalate and Bel, 2010) and could be assumed to have needed reliability of indicators gathered. From most recent studies Karathodorou et al. (2010) and Albalate and Bel (2010) both used UITP database as main source within their large-scale statistical analysis, not only describing the large cities public transport environment as has been the case in the earlier studies (Kenworthy, 2002; Cameron et al., 2004). In Figures 2 and 3 two DEA efficiency measurement models of this research work are shown; one concerning space utilization efficiency and second one service usage efficiency. We altered these models in a manner that amounts of inputs were either two (population and urban population density) or all five. In all of the following efficiency measurement models, outputs are the same in each case (space and service used per se), four of these outputs are rail related and one concerns busses. Of course, walking and biking should be part of public passenger transportation system, but we were forced to leave them out of measurement due to lack of data.
  • 5. As in larger efficiency measurement models five inputs and five outputs were being Efficiency used, some cities were not included in the efficiency analysis. Mostly, reason for of public excluding was the lack of data concerning inputs of “urban population plus job density” and “proportion of jobs in the central business district”. Therefore, our analysis in the transport larger models consist 43 cities. However, in smaller models all of the database cities were involved. In the following analysis, we have only analyzed constant return on scale (CCR) 27 performance of actors using DEA efficiency analysis method. CCR assumes that scale economics is linear and constant and does not take into account that larger decision-making units (in this case cities) have much better probability for higher performance than smaller ones. However, authors cannot recognize this as a caveat, since outputs in all four models are scaled with area or population, and therefore probability for scale economics concerning larger decision making units should not be that present (this is actually supported by following analysis). However, variable return on scale, Banker, Charnes and Cooper (BCC), is other alternative to take into account scale economics, but it is not applied in the following. It should be reminded that CCR is original method for DEA efficiency analysis (Charnes et al., 1978), and BCC development followed as derivative later on (Banker et al., 1984). Thus, seminal research manuscript from DEA discussed about scale efficiency function already five decades ago (Farrell, 1957). Idea in developed two DEA models is following: identified inputs (two/five) of UITP (2005) databases drive the public passenger transportation needs. These needs are fulfilled by transportation system, which could be based on road transportation (e.g. buses and private cars), mechanical transportation modes (like bikes), rail or by walking. In our study, we are interested from bus and rail (tram, light rail, metro or sub-urban rail) based systems, and their ability to fulfil public transportation need. Introduced two different measurement models are developed with an idea that they could be used in any sized city – inputs are just enablers of public transportation need, and these are converted Inputs Outputs Population Bus kilometers per urban hectare Urban population density Tramway vehicle kilometers per urban hectare Figure 2. Public DEA measurement model Urban population + Light rail vehicle kilometers per urban hectare job density transportation of public passenger process Metro vehicle kilometers per urban hectare transport concerning Proportion of jobs in the central business district Suburban railway vehicle kilometers per urban hectare efficiency of space being used GDP per inhabitant Inputs Population Outputs Bus kilometers per inhabitant Figure 3. Urban population density DEA measurement model Tramway vehicle kilometers per inhabitant Urban population + Public of public passenger job density transportation Light rail vehicle kilometers per inhabitant transport concerning Proportion of jobs in the process Metro vehicle kilometers per inhabitant efficiency of central business district transportation services Suburban railway vehicle kilometers per inhabitant used per inhabitant GDP per inhabitant
  • 6. BIJ into transactions with the transportation system. So, basically our model treats smaller 18,1 and more spread around cities similarly to those of having well concentrated and high amount of urban population. Results in the following mostly concern, how efficient public transportation system is in the space use and in service use. These both are scaled with area or population. So, therefore results are not necessarily supporting earlier studies, which give more significance on volume (absolute, like number of passengers and/or 28 passenger-kilometers). 4. Benchmarking efficiency of public passenger transports in large cities Small DEA efficiency measurement model As analyzing results of Tables I and II in overall, it could be concluded that between cities in both models, there exist quite significant variation, and some cities seem to outperform whole observation group. This outperforming group of efficiency frontier performance in ¨ both of the models is following: Bern, Munich, Prague and Zurich. Among these four, Stockholm is nearly frontier in both of the models. All of these cities are medium-sized among larger cities database, and they are located in central Europe (if Stockholm is not taken into account). Also, common in all five identified high-performing cities is the dominance of rail-based public transportation (as all railway transportation modes are summed together) over busses. This is particularly the case with Bern, Munich and Zurich.¨ Lowest performing cities are not that homogenous group in Tables I and II, but three Spanish cities (Barcelona, Sevilla and Valencia) as well as Athens could be identified presenting such group. However, there does not exist any “easy explanation” behind this low efficiency. It is true that Athens and Sevilla rely on public transport in busses, but Barcelona and Valencia are having quite significant proportion for both transportation modes (bus and rail). Interesting further insight in the analysis of smaller DEA results is the high performance of mega-cities in space utilization, but very low performance in the services used. Cities behaving in such manner are following: Hong Kong, Moscow, London, Singapore, Sao Paulo, Berlin and Madrid. Contrarian behaviour also exists, as like Melbourne, Dublin and Newcastle illustrate. Only explaining factor in these is that in very large-scale cities transportation use per inhabitant is just smaller. However, counter argumentation could also be stated, e.g. Melbourne is behaving oppositely although being mega-city. Large DEA efficiency measurement model As further developed DEA model is used, differences between evaluated cities are becoming smaller (Tables III and IV). In larger models 12 cities make the frontier simultaneously in both of the models, and London as well as Copenhagen are rather near of this group too. Basically, mega-cities start to show much better performance as additional three input items are included in the models. In mega-city performance appraisal cases, reason is simply that these actors do show much lower performance in jobs located in central business district (as these cities have several job concentration areas) as well as in some cases in gross domestic product per capita. Lowest performance in both of the larger DEA models has now more cities included, but all lower performing actors, which were included in both smaller and larger analyses, are still in the worst performance group (Athens, Barcelona and Sevilla). However, in larger DEA model lowest performance is present in Dubai, but efficiency of Chicago is not good either. These two mentioned cities were not performing showing
  • 7. City Space used (%) Efficiency of public 1 Bern 100.0 2 Gent 100.0 transport 3 Hong Kong 100.0 4 Krakow 100.0 5 London 100.0 6 Moscow 100.0 29 7 Munich 100.0 8 Prague 100.0 9 Vienna 100.0 10 ¨ Zurich 100.0 11 Tallinn 99.1 12 Stockholm 98.4 13 Warsaw 94.8 14 Brussels 94.7 15 Berlin 93.3 16 Singapore 84.2 17 Copenhagen 83.8 18 Amsterdam 79.3 19 Graz 76.5 20 Budapest 75.8 21 Helsinki 75.3 22 Stuttgart 68.1 23 Bologna 67.8 24 Glasgow 67.3 25 Nantes 64.9 26 Clermont-Ferrand 60.5 27 Oslo 59.3 28 Paris 59.2 29 Sao Paulo 58.9 30 Hamburg 57.5 31 Marseilles 57.3 32 Geneva 56.7 33 Milan 53.6 34 Madrid 53.3 35 Newcastle 52.5 36 Manchester 46.9 37 Lille 46.4 38 Rome 43.5 39 Dublin 40.4 40 Lisbon 40.0 41 Bilbao 36.7 42 Barcelona 36.2 43 Tunis 36.0 44 Lyons 35.4 45 Melbourne 34.7 46 Rotterdam 33.1 47 Turin 30.6 48 Athens 25.2 49 Valencia 24.9 50 Chicago 24.5 Table I. 51 Dubai 18.3 Efficiency of analyzed 52 Se villa 17.3 cities with respect of space used by public Notes: Small DEA; n ¼ 52 transportation system
  • 8. BIJ City Services used (%) 18,1 1 Bern 100.0 2 Gent 100.0 3 Munich 100.0 4 Prague 100.0 5 ¨ Zurich 100.0 30 6 Tallinn 100.0 7 Stockholm 100.0 8 Copenhagen 100.0 9 Graz 100.0 10 Helsinki 100.0 11 Melbourne 100.0 12 Krakow 97.5 13 Glasgow 89.4 14 Newcastle 83.5 15 Warsaw 81.6 16 Dublin 81.3 17 Stuttgart 81.1 18 Oslo 80.9 19 Nantes 77.4 20 Vienna 75.0 21 Budapest 67.1 22 Amsterdam 66.7 23 Brussels 62.5 24 Clermont-Ferrand 60.8 25 Berlin 56.9 26 Bologna 56.5 27 Marseilles 50.3 28 Manchester 49.6 29 Geneva 49.1 30 Hamburg 47.8 31 Lisbon 46.8 32 London 45.5 33 Lille 43.7 34 Paris 43.6 35 Lyons 41.8 36 Singapore 38.9 37 Bilbao 37.7 38 Rotterdam 37.5 39 Dubai 36.2 40 Turin 35.8 41 Chicago 35.8 42 Milan 30.4 43 Rome 29.1 44 Sao Paulo 26.7 45 Hong Kong 24.8 46 Madrid 22.6 47 Valencia 22.5 48 Sevilla 22.2 Table II. 49 Moscow 19.2 Efficiency of analyzed 50 Tunis 17.6 cities with respect of used 51 Athens 15.8 transportation services of 52 Barcelona 13.8 public transportation system Notes: Small DEA; n ¼ 52
  • 9. Efficiency City Space used (%) of public 1 Bern 100.0 transport 2 Brussels 100.0 3 Budapest 100.0 4 Graz 100.0 5 Hong Kong 100.0 31 6 London 100.0 7 Moscow 100.0 8 Munich 100.0 9 Prague 100.0 10 Stockholm 100.0 11 Stuttgart 100.0 12 Vienna 100.0 13 Warsaw 100.0 14 ¨ Zurich 100.0 15 Copenhagen 90.2 16 Singapore 84.2 17 Bologna 81.9 18 Clermont-Ferrand 81.3 19 Amsterdam 79.8 20 Helsinki 76.4 21 Sao Paulo 76.0 22 Nantes 75.5 23 Glasgow 72.1 24 Geneva 71.2 25 Paris 62.5 26 Lille 62.2 27 Oslo 59.3 28 Marseilles 57.3 29 Madrid 56.8 30 Newcastle 54.6 31 Manchester 50.0 32 Rome 46.9 33 Lisbon 43.6 34 Bilbao 41.2 35 Melbourne 39.0 36 Barcelona 38.3 37 Lyons 37.4 38 Rotterdam 36.2 39 Turin 34.4 40 Athens 27.3 41 Chicago 25.2 Table III. 42 Sevilla 19.0 Efficiency of analyzed 43 Dubai 18.3 cities with respect of space used by public Notes: Large DEA; n ¼ 43 transportation system high performance in smaller DEA, but in enlarged models their performance was clearly belonging into lowest performing cities of this evaluated group. However, it should be noted that in current analysis “services used” model shows much better efficiency in overall; it is clearly on the higher level on the average as compared to “space used” model, and the lowest performing cities have also significantly better starting level as in
  • 10. BIJ City Services used (%) 18,1 1 Bern 100.0 2 Budapest 100.0 3 Graz 100.0 4 Hong Kong 100.0 32 5 Moscow 100.0 6 Munich 100.0 7 Prague 100.0 8 Stockholm 100.0 9 Stuttgart 100.0 10 Vienna 100.0 11 Warsaw 100.0 12 ¨ Zurich 100.0 13 Copenhagen 100.0 14 Helsinki 100.0 15 Sao Paulo 100.0 16 Glasgow 100.0 17 Newcastle 100.0 18 Melbourne 100.0 19 Manchester 99.1 20 London 94.8 21 Nantes 93.8 22 Singapore 86.7 23 Clermont-Ferrand 84.1 24 Bologna 81.2 25 Oslo 81.1 26 Amsterdam 75.2 27 Lisbon 73.1 28 Brussels 71.9 29 Lille 69.5 30 Paris 67.6 31 Geneva 67.0 32 Madrid 65.1 33 Bilbao 56.0 34 Marseilles 54.7 35 Turin 51.6 36 Rome 47.9 37 Sevilla 46.1 38 Barcelona 45.6 39 Lyons 45.0 Table IV. 40 Athens 44.0 Efficiency of analyzed 41 Rotterdam 40.4 cities with respect of used 42 Chicago 39.5 transportation services of 43 Dubai 39.3 public transportation system Notes: Large DEA; n ¼ 43 the “space used” model. So, based on the analysis it could be argued that public transportation has regarding to service use some more brighter future, but land use is still challenge in numerous cities. As number of cities was able to upgrade their performance, the contrasting results between two models were getting less frequent. However, some still remain to show
  • 11. such behaviour, like Newcastle, Manchester and Melbourne. Also quite number of Efficiency other cities shows similar, much higher performance in services used model, but do of public have problems regarding to the use of space in public transportation system. Opposite situation occurs only in significant terms in Brussels, where space utilization efficiency transport is high, and service utilization 28.1 percentage points lower. 5. Discussion 33 Used four efficiency measurement models yielded similar findings, and this was verified by correlation analysis too (Table V and Figure 3). Especially, strong connection was found between two “space used” DEA models, positive correlation co-efficient was above 0.958. Difference between small and large models is present in correlation analysis; strong positive correlation exist between “space used” and “service used” larger models (0.806), but interestingly between smaller counterparts this co-efficient was much lower (0.532). It should be emphasized that all of the used models were having relationships between each other, and these were analyzed to be statistically significant too. However, as it is evident from Figure 4, in some cases higher efficiency does not lead to higher performance in other measure. This is caused by different variance in error term as we move on higher values of efficiency – this in turn decreases the predictability of behaviour in all situations. For cities, e.g. this means that any efficiency measurement model is good enough to follow with low-efficiency standard, but as performance improves further, increasing number of efficiency measurement models is needed to measure performance and implications of decisions correctly. As Table VI illustrates, only four cities from central Europe (all of these belong to medium-sized group of large cities) reached the frontier in all four efficiency ¨ measurement models, and these are namely Bern, Munich, Prague and Zurich. Lack of mega-cities in the frontiers of all four used models was earlier explained with the amount of public transportation used per inhabitant. Similar central European favouring findings were reported in the most recent public transportation supply/demand study (Albalate and Bel, 2010), which used regression analysis with same UITP (2005) database, and illustrated that supply of public transport mostly occurs in the center Correlations UH_large I_large UH_small I small UH_large Pearson correlation 1 0.806 0.958 * 0.547 * Sig. (two-tailed) 0.000 0.000 0.000 N 43 43 43 43 I_large Pearson correlation 0.806 * 1 0.768 * 0.681 * Sig. (two-tailed) 0.000 0.000 0.000 N 43 43 43 43 UH_small Pearson correlation 0.958 * 0.768 * 1 0.532 * Sig. (two-tailed) 0.000 0.000 0.000 N 43 43 43 43 I_small pearson correlation 0.547 * 0.581 * 0.532 * 1 Table V. Sig. (two-tailed) 0.000 0.000 0.000 Correlations are positive N 43 43 43 43 and significant between all four public Notes: *Correlation is significant at the 0.01 level (two-tailed); denotation, UH ¼ urban hectare and transportation DEA I ¼ inhabitant per vehicle kilometre models
  • 12. BIJ 18,1 UH_large 34 I_large UH_small I_small Figure 4. Correlations in matrix figure between four different public transportation DEA efficiency measurement UH_large I_large UH_small I_small models Notes: Denotation, UH = urban hectare and I = inhabitant per vehicle kilometre Space used Services used Space used Services used City (large) (large) (small) (small) 1 Bern 1.000 1.000 1.000 1.000 2 Munich 1.000 1.000 1.000 1.000 3 Prague 1.000 1.000 1.000 1.000 4 ¨ Zurich 1.000 1.000 1.000 1.000 5 Vienna 1.000 1.000 1.000 0.750 6 Hong Kong 1.000 1.000 1.000 0.248 7 Moscow 1.000 1.000 1.000 0.192 8 London 1.000 0.948 1.000 0.455 9 Stockholm 1.000 1.000 0.984 1.000 10 Warsaw 1.000 1.000 0.948 0.816 11 Brussels 1.000 0.719 0.947 0.625 12 Graz 1.000 1.000 0.765 1.000 Table VI. 13 Budapest 1.000 1.000 0.758 0.671 The most efficient 14 Stuttgart 1.000 1.000 0.681 0.811 20 public transportation 15 Copenhagen 0.902 1.000 0.838 1.000 cities sorted first with 16 Singapore 0.842 0.867 0.842 0.389 space used models 17 Bologna 0.819 0.812 0.678 0.565 (small/large) and second 18 Clermont-Ferrand 0.813 0.841 0.605 0.608 by services 19 Amsterdam 0.798 0.752 0.793 0.667 used (small/large) 20 Helsinki 0.764 1.000 0.753 1.000
  • 13. of Europe rather than in its peripheries. Interestingly, our research work confirmed that Efficiency this supply has also in quite many cities needed frontier efficiency. of public If smaller DEA concerning services used is not taken into account, then we have cities from positions 5-10 as potential frontier and exemplary actors of public transports. transport However, it should be emphasized that cities having positions from 11-20 in Table VI are not poor performers either. Some of these might have weakness in either service used or space used side, but overall show high performance, and have possibly reached frontier in 35 one of the two measurement dimensions. This research work also gives some guidance for these lower performing (but still meeting good standard) cities, how to proceed further with public transportation system efficiency improvement. For example, lower performance in space used DEA models indicates that all of the routes in the transportation system are not necessarily needed and/or overlapping in routes for the regions between public transportation modes should be carefully examined. In other situation, when “space used” DEA is indicating frontier performance and “services used” is lacking behind, then new alternative routes and/or modification of current service structure should be examined further. What then could very low-performing cities do with the results of this study? After taking into account special characteristics of the particular city, it should either be start to develop public transportation system further from the perspective of “space used” or “services used”. For example, in new mega-cities of Asia “space used” sounds reasonable (Kenworthy, 2002) as medium-sized cities in Europe could follow “services used” strategy. However, in some cities, like in the USA (e.g. Chicago and Phoenix) and Australia (e.g. Perth), new bold steps to develop public transportation system as functional, should simply need to be taken (analyzed in details in Cameron et al. (2004)). Argued development steps are further supported from the environmental perspective too; we analyzed relationships of different measures of private car use, and found interesting as well as statistically strong connection between share of private car use (or motorized vehicle) and measured DEA efficiency. In Figure 5 is shown this relationship between space used DEA model (small) and share of private car use – linear regression enjoys R 2-value of 35 per cent (this regression relationship was also found to be , 0.001 statistically significant in regression analysis, see Appendix). As could be clearly noted, lower the efficiency of the public transportation DEA model, the correspondingly higher use of private cars. This relationship holds very nicely until the level of 0.9 DEA efficiency – interestingly some cities having frontier performance could have high car use or other way around. Similar statistically significant relationships were found within both larger DEA models (space and services; see Appendix for regression analysis); these also repeated similar causal relationship of private car use and DEA efficiency, which was having strong explanation power until frontier efficiency. Only DEA model from four used, smaller services used DEA, did not have any relationship with the share of private car use. However, it should be remembered that in the earlier correlation analysis it was showed, that all DEA models are in statistically strong and positive relationship with others, and therefore we cannot neglect larger services used DEA from the further use. Thus, in the future further analyses should be completed to reveal whether it has connection with the private car use or not. Based on this research work, we are in environmental terms slightly in favour of space used DEA model, since both large and small were in statistically strong and significant relationship with share of private car use; interesting fact, among the lack
  • 14. BIJ 100 y = –34.888x + 89.254 18,1 R2 = 0.3453 Percentage of daily mechanised and motorised trips 90 80 by private motorised modes 70 36 60 50 40 30 Figure 5. Scatter plot and linear 20 regression relationship between space used DEA 10 model (small) and relative 0 share of private road 0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9 1 transportation Space used DEA (small) of relationship with smaller services used DEA model, is that even larger services used DEA model was having lower statistical significance with private car use (, 0.01). 6. Conclusions Problem with economic growth is that larger amounts of people will get an opportunity to use private car transportation – in larger scale it has also been shown several times that economic prosperity leads into increased private car sales. However, this is frightening development for larger cities, as climate change and scarcity of oil are becoming as the fact in following decade. Therefore, we need to have much more efficient public passenger transport systems to support the traveling needs of inhabitants. As argued by Ausubel and Marchetti (2001) even middle-aged people in cities were having needs to daily trips and size of wall protected cities was Approx. 2.5 kilometer radius circle (resulted in 1 hour of traveling each day). Currently, this medieval circle is insufficiently sized, since millions of people are living in one city only. However, we need to modify our transportation systems in a manner that travel need is fulfilled by the most environmentally friendly means. This does not necessarily mean that private car travel would not be existing, but surely not having the magnitude of 600-700 cars per 1,000 persons living. First, cities need to offer good enough covered public transportation system, which reaches as many people as possible with the least amount of space being used. This research work has pointed some frontier cities, which others could follow in their planning, implementation and enhancement processes. Problematic part with public transport is that it has costs, and these costs are seldom covered by the usage fees. Therefore, cities in general have temptation to select cheapest possible configuration, which favours road transports. However, there does not exist any support that these sorts of systems could favour nor support the objectives of year 2020 or 2030 in terms of transportation sustainability.
  • 15. To continue further with our research work, we would like to take into account Efficiency possible future scenarios and changes of public passenger transport. For example, one of public scenario could be the higher priced oil (e.g. 150 USD per barrel), while CO2 emission regulations could be other changing factor (and corresponding into extra cost of emitting transport too much). So, this would lead us most probably in the development of two-staged DEA efficiency measurement model, where intermediate level (to our already tested DEAs) would consist these inputs (and number of others, like investments and labour used). Our 37 research work currently weights similarly rail-based emission free passenger transport with busses using diesel oil or fuel. However, latter alternative could also be developed further using gas, electricity or alternative fuels and also being environmentally sustainable. Therefore, further research is needed to find most sustainable cities in the world regarding to passenger transports – setting new standards for the future. References Albate, D. and Bel, G. (2010), “What shapes local public transportation in Europe? Economics, mobility, institutions and geography”, Transportation Research Part E, Vol. 46 No. 5, pp. 775-90. Amos, P. and Thompson, L. (2007), Railways in Development: Global Round-Up 1996-2005, World Bank Transport Note No. TRN-36, World Bank, Washington, DC. Amtrak (2008), National Railroad Passenger Corporation and Subsidiaries (Amtrak) Consolidated Financial Statements for the Years Ended September 30, 2008 and 2007, Amtrak, Washington, DC. Ausubel, J.H. and Marchetti, C. (2001), “The evolution of transports”, The Industrial Physicist, Vol. 7 No. 2, pp. 20-4. Banker, R.D., Charnes, R.F. and Cooper, W.W. (1984), “Some models for estimating technical and scale inefficiencies in data envelopment analysis”, Management Science, Vol. 30 No. 9, pp. 1078-92. Cameron, I., Kenworthy, J.R. and Lyons, T.J. (2003), “Understanding and predicting private motorized urban mobility”, Transportation Research: Part D, Vol. 8 No. 4, pp. 267-83. Cameron, I., Lyons, T.J. and Kenworthy, J.R. (2004), “Trends in vehicle kilometers travel in world cities, 1960-1990: underlying drivers and policy responses”, Transport Policy, Vol. 11 No. 3, pp. 287-98. Charnes, A., Cooper, W.W. and Rhodes, E. (1978), “Measuring the efficiency of decision making units”, European Journal of Operational Research, Vol. 2 No. 6, pp. 429-44. Cowie, J. (1999), “The technical efficiency of public and private ownership in the rail industry”, Journal of Transport Economics and Policy, Vol. 33 No. 3, pp. 241-51. Cowie, J. and Asenova, D. (1999), “Organisation form, scale effects and efficiency in the British bus industry”, Transportation, Vol. 26, pp. 231-48. Debnath, R.M. and Shankar, R. (2008), “Benchmarking telecommunication service in India – an application of data envelopment analysis”, Benchmarking: An International Journal, Vol. 15 No. 5, pp. 584-98. de Jong, G. and van de Riet, O. (2008), “The driving factors of passenger transport”, European Journal of Transport and Infrastructure Research, Vol. 8 No. 3, pp. 227-50. EU (2010), Energy – Statistical Pocketbook, available at: http://ec.europa.eu/energy/ publications/statistics/statistics_en.htm (accessed February 2010). Farrell, M.J. (1957), “Measurement of productive efficiency”, Journal of the Royal Statistical Society: Series A (General), Vol. 120 No. 3, pp. 253-90.
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  • 17. Veolia (2009), Consolidated Financial Statements for the Half-year Ended June 30, , available at: Efficiency www.veolia-finance.com/docs/CONSOLIDATES-FINANCIAL-STATEMENTS-FOR-THE- HALF-YEAR-ENDED-JUNE-0030-2009.pdf (accessed December 2009). of public Yu, M.-M. (2008), “Assessing the technical efficiency, service effectiveness, and technical transport effectiveness of the world’s railways through NDEA analysis”, Transportation Research Part A, Vol. 42 No. 10, pp. 1283-94. Yu, M.-M. and Lin, E.T.J. (2008), “Efficiency and effectiveness in railway performance using a 39 multi-activity network DEA model”, Omega – International Journal of Management Science, Vol. 36 No. 6, pp. 1005-17. Further reading Goncharuk, A.G. (2009), “Improving of the efficiency through benchmarking: a case of Ukrainian breweries”, Benchmarking: An International Journal, Vol. 16 No. 1, pp. 70-87. Appendix. Regression statistics from the causality of used four DEA models of the study and the share of private car use Regression statistics Multiple R 0.5876 R2 0.3453 Adjusted R 2 0.3317 SE 0.2232 Observations 50 ANOVA Significance df SS MS F F Regression 1 1.2609 1.2609 25.3174 0.0000 Residual 48 2.3905 0.0498 Total 49 3.6514 Upper Lower Coefficients SE t-stat. p-value Lower 95% 95% 95.0% Intercept 1.3113 0.1345 9.7520 0.0000 1.0410 1.5817 1.0410 Percentage of daily mechanised and Table AI. motorised trips by private Summary output – space motorised modes 2 0.0099 0.0020 25.0316 0.0000 2 0.0139 2 0.0059 2 0.0139 used DEA modal (small)
  • 18. BIJ Regression statistics 18,1 Multiple R 0.0825 R2 0.0068 Adjusted R 2 2 0.0139 SE 0.2962 Observations 50 40 ANOVA Significance df SS MS F F Regression 1 0.0289 0.0289 0.3291 0.5689 Residual 48 4.2127 0.0878 Total 49 4.2416 Upper Coefficients SE t-stat. p-value Lower 95% 95% L% Intercept 0.6978 0.1785 3.9091 0.0003 0.3389 1.0567 0.3389 Percentage of daily Table AII. mechanised and Summary output – motorised trips by services used DEA private motorised model (small) modes 2 0.0015 0.0026 20.5737 0.5689 20.0067 0.0038 2 00067 Regression statistics Multiple R 0.5966 R2 0.3559 Adjusted R 2 0.3402 SE 0.2224 Observations 43 ANOVA Significance df SS MS F F Regression 1 1.1209 1.1209 22.6580 0.0000 Residual 41 2.0283 0.0495 Total 42 3.1492 Upper Coefficients SE t-stat. p-value Lower 95% 95% Intercept 1.3596 0.1432 9.4927 0.0000 1.0703 16.488 Table AIII. Percentage of daily mechanised and Summary output – space motorised trips by private motorised used DEA model (large) modes 2 0.0099 0.0021 24.7600 0.0000 20.0140 2 0.0057
  • 19. Efficiency Regression statistics Multiple R 0.4466 of public R2 0.1994 transport 2 Adjusted R 0.1799 SE 0.2053 Observations 43 ANOVA 41 Significance df SS MS F F Regression 1 0.4306 0.4306 10.2127 0.0027 Residual 41 1.7287 0.0422 Total 42 2.1592 Upper Lower Upper Coefficients SE t-stat. p-value Lower 95% 95% 95.0% 95.0% Intercept 1.2060 0.1322 9.1205 0.0000 0.9389 1.4730 0.5389 1.4730 Percentage of daily mechanised and motorised Table AIV. trips by private Summary output – motorised services used DEA modes 20.0061 0.0019 23.1957 0.0027 2 0.0100 20.0022 2 0.0100 2 0.0022 model (large) About the author Olli-Pekka Hilmola PhD is an Acting Professor of Logistics in Lappeenranta University of Technology (LUT), in Kouvola, Finland. Concurrently he serves as a Visiting Professor of ¨ Logistics in University of Skovde, Sweden. He is affiliated with numerous international journals through editorial boards, including Baltic Journal of Management, Industrial Management and Data Systems, as well as Decision Support Systems. Olli-Pekka Hilmola can be contacted at: olli-pekka.hilmola@lut.fi To purchase reprints of this article please e-mail: reprints@emeraldinsight.com Or visit our web site for further details: www.emeraldinsight.com/reprints