How to analyze web traffic

  • 1,048 views
Uploaded on

Simple step-by-step method for analyzing existing web traffic and looking for quick improvement wins.

Simple step-by-step method for analyzing existing web traffic and looking for quick improvement wins.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
1,048
On Slideshare
0
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
9
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. How to analyze web traffic
    Consumer behavior on the website
  • 2. Objective
    Follow a simple step-by-step process to:
    Analyze your website.
    Discover quickest ways to improve performance.
    Grow traffic, leads, revenue.
    Be a hero.
    This example is a site that aims to generate leads for salespeople.
  • 3. Traffic Sources
    Look at what the most important sources of web traffic are
    This site has a large part of “over the transom” traffic from direct type-in and organic search. They are probably not spending much on online marketing, so that’s where their quickest opportunity is to grow.
    Since they’re not doing much online marketing, they can find some affordable sources with high ROI. If they’re doing offline marketing to drive the high % of direct, they will drive more traffic for less money online.
  • 4. Where do they land?
    80% of traffic lands on 3 pages
    45% see the Product Details page first – from deep links directly to products (classifieds and affiliates)
    27% see the Home Page first (mostly direct/type in)
    7% see Search Results
  • 5. Then what happens?
    88% of people leave the site after looking at the Product Details page – about 25K people in one month
    60% of users leave the site after looking at Search Results
    30% of users leave the site after looking at the Home Page
    Reducing the bounce rate is the first major opportunity to improve website conversion
  • 6. A side issue with Entry Pages
    A lot of Errors on entry – about 1200 visits last month.
    Probably products that are not updated – check feed to partners and update frequently
  • 7. Where do Home Page people go?
    52% search for products
    30% Leave the site
    7% Search for services
    ALL other actions only taken by 7% of users combined
    Test eliminating these “minor” calls to action to improve bounce rate
  • 8. Process to improve conversion on site
    Brainstorm ideas for page design [TEAM]
    Design 3-4 versions of these pages [DESIGNER]
    Send portion of traffic to each version through Google Optimizer [DEVELOPER]
    Measure which performs the best (lower bounce rate, higher inquiry rate) [MARKETING]
    Repeat with other pages
    Simultaneously: Fix errors, implement survey on site to see why users leave site to get more ideas to test