The document provides best practices for using YouTube based on Cisco's experience. It finds that video is an important part of online marketing, with minutes of video conveying as much information as 1.8 million written words and online video influencing 49% of technology purchases. Cisco creates about 1,000 new videos per year which average 2.7 minutes of viewing time and a 30% completion rate. The document outlines strategies for creating effective video content, optimizing videos for sharing and discovery, analyzing video campaign performance, using annotations to increase engagement, and promoting videos.