Rio Salada Online

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Karen Vignare

Rio Salada Online shares its approach to applying web 2.0 to student services

Business Education

Rio Salado College Kishia Brock [email_address] May 8, 2008

Rio Salado College, Established in 1978 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Rio’s Online Student: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Rio Student Services Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Beede, M., & Burnett, D. (1999) Planning for Student Services: Best Practices for the 21st Century. Ann Arbor: Society for College and University Planning. Online Learning

Relationship Management How we do it! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Technology and Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Customer Relationship Management -Initial Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Customer Relationship Management – continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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