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Social Media – What’s all the fuss about?
    The Facts and Figures Important to Your Business Today



Kelli C. McLaughlin
Communications Professional and Owner iGrow
What Does the Term “Social Media” Mean Exactly??
In Plain English….
Keep it in Perspective – when compared to Traditional Media


  “Traditional” Media




                            Content is       Advertisers “place”
                                           their message around     Limited opportunity for
“Traditional Media” is a   Educational      the type and style of    consumers to “react”
one way instrument of
                           Informative       content their target      immediately and
    communication
                                          consumer is most likely   directly to the content.
                           Entertaining       to be frequenting
“Social” Media




                                                                                    Give your audience an
         “Social Media”        A two-way street that
                                                                                  opportunity to be involved
                              validates the customer     Improve WOM, increase
     Also an instrument of                                                        in content creation, along
                             relationship and builds       customer service and
       communication.                                                                 side your brand –.
                                     loyalty!                encourage repeat
     A means to develop a                                       customers           Keep YOUR content
                             It’s another way to build
        relationship.                                                             Educational, Informative
                                  the relationship….
                                                                                      Entertaining!!




                             Another way to communicate – and so much more!
Wait!!... Do not abandon your traditional media!!


    People still watch TV
                                   It’s still about finding the
                                   right “mix” for reaching
                                   your TARGET and
People still listen to the radio   accomplishing a
                                   MARKETING
                                   OBJECTIVE!
    People can respond to a
billboard or OOH advertising                                      Use the traditional
                                                                  as a means to raise
     People still get print                                       awareness for your
         magazines                                                social activity

   People still respond to
   in-store POS displays

And yes… people still read the
        local paper


                        Think Integration!
Then why is “Social Media” causing such a fuss?
The answer is a resounding, YES!!

                                                  It took from Feb 2004 till
 It took 38 years for                             October 2007, just over 4
  radio to attract 50                           years for Facebook to reach 50
  million listeners.                               million worldwide users



                            13 years for
                        television to attract
                        50 million viewers.



         Facebook currently has more than 400 million active users

         100 million active users currently accessing Facebook
         through their mobile devices
Facebook’s growth alone is astounding and it’s not just kids!

                                                 Key Insights:

                                                 •Facebook’s US user base
                                                 grew from 42 million to 103
                                                 million in 2009. That’s a
                                                 144.9% growth rate!

                                                 •The 55+ audience grew a
                                                 whopping 922.7% in 2009.

                                                 •The 35+ demographic now
                                                 represents more than 30% of
                                                 the entire user base.


                                                 Facebook Demographics and Statistics
                                                 Report 2010 – 145% Growth in 1 Year
Facebook
Twitter
YouTube
•Right now it’s about
                      building relationships,
BROADCASTING JUNK!!
                      getting the customer to
                      move because of the
                      value!!

                      NOT selling...


                      What value is your content
                      providing?


                      Education, Information or
                      Entertainment??
It’s not enough to simply have a presence…




                        Have a plan to interact…
But I’m a local small business – this doesn’t really apply to me…
Really…




                            TOB Just over 100 Fans
McDonald’s 1,929,612 Fans




       Lowe’s 94,038 Fans

                                     Tractor Supply 5,891 Fans
It’s a BIG social media world out there!!!
Where to go for more information?

http://mashable.com/guidebook/facebook/
http://mashable.com/guidebook/twitter/

Sources:
•Mashable.com
•Flickr
•YouTube
•WHAT THE F**K IS SOCIAL MEDIA? one year later*
Marta Kagan, Managing Director, US for Espresso (integrated marketing agency) http://BrandInfiltration.com.

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Chamber Quarterly Luncheon Final

  • 1. Social Media – What’s all the fuss about? The Facts and Figures Important to Your Business Today Kelli C. McLaughlin Communications Professional and Owner iGrow
  • 2. What Does the Term “Social Media” Mean Exactly??
  • 4. Keep it in Perspective – when compared to Traditional Media “Traditional” Media Content is Advertisers “place” their message around Limited opportunity for “Traditional Media” is a Educational the type and style of consumers to “react” one way instrument of Informative content their target immediately and communication consumer is most likely directly to the content. Entertaining to be frequenting
  • 5. “Social” Media Give your audience an “Social Media” A two-way street that opportunity to be involved validates the customer Improve WOM, increase Also an instrument of in content creation, along relationship and builds customer service and communication. side your brand –. loyalty! encourage repeat A means to develop a customers Keep YOUR content It’s another way to build relationship. Educational, Informative the relationship…. Entertaining!! Another way to communicate – and so much more!
  • 6. Wait!!... Do not abandon your traditional media!! People still watch TV It’s still about finding the right “mix” for reaching your TARGET and People still listen to the radio accomplishing a MARKETING OBJECTIVE! People can respond to a billboard or OOH advertising Use the traditional as a means to raise People still get print awareness for your magazines social activity People still respond to in-store POS displays And yes… people still read the local paper Think Integration!
  • 7. Then why is “Social Media” causing such a fuss?
  • 8.
  • 9. The answer is a resounding, YES!! It took from Feb 2004 till It took 38 years for October 2007, just over 4 radio to attract 50 years for Facebook to reach 50 million listeners. million worldwide users 13 years for television to attract 50 million viewers. Facebook currently has more than 400 million active users 100 million active users currently accessing Facebook through their mobile devices
  • 10. Facebook’s growth alone is astounding and it’s not just kids! Key Insights: •Facebook’s US user base grew from 42 million to 103 million in 2009. That’s a 144.9% growth rate! •The 55+ audience grew a whopping 922.7% in 2009. •The 35+ demographic now represents more than 30% of the entire user base. Facebook Demographics and Statistics Report 2010 – 145% Growth in 1 Year
  • 14. •Right now it’s about building relationships, BROADCASTING JUNK!! getting the customer to move because of the value!! NOT selling... What value is your content providing? Education, Information or Entertainment??
  • 15. It’s not enough to simply have a presence… Have a plan to interact…
  • 16. But I’m a local small business – this doesn’t really apply to me…
  • 17. Really… TOB Just over 100 Fans McDonald’s 1,929,612 Fans Lowe’s 94,038 Fans Tractor Supply 5,891 Fans
  • 18. It’s a BIG social media world out there!!!
  • 19.
  • 20. Where to go for more information? http://mashable.com/guidebook/facebook/ http://mashable.com/guidebook/twitter/ Sources: •Mashable.com •Flickr •YouTube •WHAT THE F**K IS SOCIAL MEDIA? one year later* Marta Kagan, Managing Director, US for Espresso (integrated marketing agency) http://BrandInfiltration.com.