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         Totol   No. of Pages    : 2J                            Code No. 573/PGlAl20l2
         PG    5OO           EACULTY OF SOCIAL SCIENCBS
                            M.Sc. II Year First Spell Examination, Dec. -20L2
                                     Subject: PSYCHOLOGY
                               Course - 06 : Organisational Behaviour
         Time: 3 HoursJ                                                    [Mux Marks :   70

                                                                            fMin. Murks : 26
                                            SECTIOI.{ - A
                                          [Marks:4x10:40J
         Instructions to the candidutes :
               a)    Answer any Four of thefollowing questions in ubout 40 lines each.
               b)    Each question carries 10 marks.

         1)    Define organisation behaviour. Elucidate the dynamics that operate between
               the people and organisation.

         2)    Discuss how perception and learning effects individual's behaviour in an
               organisation.

         3)    What is the meaning of motivation? What according to the content theorists
               motivates people at work? Discuss.

         4)      What are the dynamics that effect a group? Discuss the meaning and formation
                 of groups.

         5)      What is leadership? Briefly explain the traditional and modern theories of
                 leadership.

          6)     Define stress. Elucidate its effects on human functioning and discuss the
                 techniques used in managing it.

          7)     Explain the need for organisational change and say why employees resist
                 change.

          S)     What do you understand by Quality of work tife? Explain the dimensions     of
                            ofworklife.
                 .Quality
                                                                                         P,TO.
i




                                           SECTION . B
                                         [Marks..5x 6=30J
    fnsfiuctions to the csntlidotes :
          o) Answer any Five of thefoltowing questions in obout 20lines eoch.
          b) Euclt question carries f marks.
    9)       Approaches to organisation behaviour.


    10)      Personality.


    11) Attitudes.


12)          Job Satisfaction.


    13) Communication.


14)          ConflictManagement.


    15) Sensation versus perception.


1       6)   Organisational structure.


17) Vroom's           expectancy theory of motivation.


    18) Employee Assistance programme.


                                            .1..1.   **


    :


5;,73tPGlAtaotz                                .,,



                                                                                I
Tbtat No. of Pages :   2J                              Code No. s74lPGlAllAD
Pcsol           EACUTiTY           oF socrAl scIENCES
              M.Sc. II Year F'irst Spell Examination, Dec. :2012
                          Subject: PSYCHOLOGY
      Course - 07 tMarketing Psychology          & Consumer Behaviour
Time : 3   HoursJ                                                fMax- Marks : 7C
                                                                  [Min. Marks : 28
                                    SECTION - A
                               fMarks:4x10:40J
Instructions to the condidates :
      a)   Answer any Fottr of thefollowing qaestions in about 40lines   each'..

      b)   Each question carries lQmarks.


1)    Discuss the company orientations towards market place.


2)    Explain the BCG Model of resource allocation for SBUs in a multi-business
      firm.


3)    Outline the steps of new product development.


4)    Discuss the process of choosing advertising message.


5)    Explain the consumer decision process along with behaviour roles.


6)    Describe the five-stage model of consumer buying process.


 7)   Discuss the roles of 'motives' in influencing consumer behaviour.


 8)   Elaborate the theory of cognitive dissonance.



                                                                                   PTO.
SECTION - B
                                 [Markq.'J x 6= 30J
Instructions to the candidates
                                                                    ach,
       o)AnsweranyFiveofthefollowin,gquestionsinubout20linese.
       b)     Euch question carries f,morks'

g)      Discuss the basic concepts of needs, wants   & demand'


 10) Describe the four levels of competition'


 11) List out the factors in setting the promotion mix'


          What are the functions of public relation
                                                    (PRX
12)

 13) Brief out the tools for measuring customer satisfaction'


 I   4)   Explain the consumer buying roles'


     15)Whatarethedifferentlevelsofmarketsegmentation?


     16)   Discuss the benefits of reference groups in
                                                       marketing'


     17) Define attitutle.

 '
     1S) What do you mean by self concept'



                                          **t *


     57$lPGlAl?afi                             2
Tbtal No. of Pciges :   2J                             Code No. 575lPGlAl20l2
PGso2           EACUTiTY           oF socIAL       scTENCES
              M.Sc. II Year First Spell Examination, Dec. - 2012
                           Subject: PSYCHOLOGY
               Course - 08 : Human Resource Management
Time : 3   HoursJ                                                  Max     Murks :   70

                                                                   fMin. Marks : 28
                                    SECTION - A
                               [Murks:4x10=40J
Instructions to the candidates :
      a)   Answer any Four of thefollowing questions in aboat   fllines   each.

      b)   Each question carries !8marks.


1)    Distinguish between personnel management and Human Resource Management.


2)    Explain the need and importance of Human Resource Planning          (Ifi.P).        ,


3)    What are the various sources of Recruitment? Discuss their relative merits
      and dernerits.


4)    What are the various types of Psychological tests used in selection?


5)    Distinguish between ffaining development and education? Are you trained or
      educated in your college.


6)    Wfrut are the factors influencing the wages or salary levels?


 7)   What are the advantages of Collective Bargaining. Assess the success of the
      Collective Bargaining in India.


 S)   What is Job stress? Explain the coping strategies for managing stress.


                                                                                  P.TO;
'at




                                  [Marks:5x6:30J
         o)   Answer any Five of thefollowing questions in about 20lines eaclt.
         b)   Eoch question carries f,marks.


9)       Human Engineering.


1   0)   SimulationTraining


11) Employee Welfare.


12)      Job Specification.


13) Human Capital.


1   4)   Pefiormance Appraisal.


    15) Employee Counselling.


16)      Industrial Relations.


I 7) Communication Barriers.


    1S) Lay - Off.



                                         ***{.




    s7slPclAl20t2                             2




                                                                                  ,l
r
I




    Tbtal No. of Pages :   2J                               code No. sTGlPGtNz}lz
    PG 503
                     EACULTYoF SoCIAL SCIENCBS
                   M.Sc.   II Year First Spell Examination,       Dec.   -lUn
                               Subject: PSYCHOLOGY
               Course - 09 : Counselling and Behaviour Modification
    Time : 3   HoursJ                                                [Max. Mwks : 70
                                                                      [Min. Marks : 28
                                       SECTION - A
                                   fMarks:4x10=40J
    Instructions to the candidates :
         a)    Answer ony Four of thefollowing questions in obout 40lines each.
         b)    Each question corries 10 marks.


    1)   Define counselling and describe the goals of counselling.


    2)   Explain the process of HIV counselling.


    3)   Examine the ethical issues involved in counsetling.


    4)   Describe any four sociai skills assessment procedures.


    5)   Describe the process of cognitive restructuring.


    6)   Explain the concept of Token Economy.


    7)   Discuss the relationship of meditation & Yoga to Behaviour Modification.


    S)   Discuss in detail Rational Emotive theraphy.



                                                                                  P,TO,
SECTION - B
                              fMarks.'5x6=30J
Instructions to the condidates :
      a) Answer any Five of thefollowing questions in obout 20lines each
      b) , Each question corries 6 mark.

9)    Explain the Psychoanalytic counselling model.


10) Write about the tools of Assessment?


11) Write a note on characteristics of an effective counsellor.

12)   Describe Health counselling.


13) Examine the misconceptions of behavioral approach.


I4)   Describe theAutogenic RelaxationTraining.


15) Explain the role of peers in developing social competence.


16) Explain the process of 'shaping'

17) Discuss   the goals of cognitive behaviourmodification.


/8) .Explain about problem solving training.


                                     **.1*


s76lPGtAtZOtz                           2




                                                                           ,rl
+

Tbtal No. of Pages : 2J                                 Code No. 577lPGlN2012

PG     504       FACULTY OF SOCIAL SCIENCES
                M.Sc. II Year First spell Examination, Dec. '2012
                                                             c
                           Subject: PSYCHOLOGY
                       Course - L0 : Health PsYchologY
Time: 3 Hoursl                                                     [Mux Marks :   70

                                                                    [Min. Marks : 28
                                  sEcrroN - A
                  ,.            [Murks:4x10=40J
Instractions to the candidates :
            Answer any Four of thefollowing questions in abottt !0 lines
                                                                         euch'
       a)
       b)   Each question caties   !! morks'
                                                                    of health
 1)    what is health promotion? Describe the models and approaches
       promotion.


 2)Describethefunctionofcardiovascularsystem.


 3)    Explain various programs for treatment of alcoholism.


 4)    Explain the role of nutrition on health'


  5)   Despribe the role of endocrine system on health and behaviour'

                                                                              process'
  6)    I)escribe the role of patient-practitioner communication in treatment


  7)    Elaborate the process of stress and coping'


  S)    Highlight the role of yoga in human behaviour'


                                                                                  P.TO.
SECTION. B
                               fMarks.'Jx 6=30J
Instructions to the csndidates :
      a) Answer any Fivg of thefollowing questions in about 20.lines each.
      b) Each question carries f marks.
g)    Discuss Health Psychology in relation to medicine.


      'Draw
10)         the figure of brain and indicate the location of occipital lobe, temporal
      lobe, parietal lobe and frontal lobe.


 11) Describe sympathetic and parasympathetic system.


I2) What is atherosclerosis?

 13) Name the major disturbances related to immune impairments.


 14) Describe nicotine replacement therapy for problem of smoking.


 15) Describe the impact of hallucinogen.


 16) Briefly describe what is anorexia nervosa.


 17) List out the user of health services.

 'Lq What is non-adherence?-


                                      +t **


 577fPGf N7t012                              2

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DR. BR. AMBEDKAR UNIVERSITY DISTANE EDUCATION Second year 2011 paper psychology 1234

  • 1. t ,,I -t I I. I Totol No. of Pages : 2J Code No. 573/PGlAl20l2 PG 5OO EACULTY OF SOCIAL SCIENCBS M.Sc. II Year First Spell Examination, Dec. -20L2 Subject: PSYCHOLOGY Course - 06 : Organisational Behaviour Time: 3 HoursJ [Mux Marks : 70 fMin. Murks : 26 SECTIOI.{ - A [Marks:4x10:40J Instructions to the candidutes : a) Answer any Four of thefollowing questions in ubout 40 lines each. b) Each question carries 10 marks. 1) Define organisation behaviour. Elucidate the dynamics that operate between the people and organisation. 2) Discuss how perception and learning effects individual's behaviour in an organisation. 3) What is the meaning of motivation? What according to the content theorists motivates people at work? Discuss. 4) What are the dynamics that effect a group? Discuss the meaning and formation of groups. 5) What is leadership? Briefly explain the traditional and modern theories of leadership. 6) Define stress. Elucidate its effects on human functioning and discuss the techniques used in managing it. 7) Explain the need for organisational change and say why employees resist change. S) What do you understand by Quality of work tife? Explain the dimensions of ofworklife. .Quality P,TO.
  • 2. i SECTION . B [Marks..5x 6=30J fnsfiuctions to the csntlidotes : o) Answer any Five of thefoltowing questions in obout 20lines eoch. b) Euclt question carries f marks. 9) Approaches to organisation behaviour. 10) Personality. 11) Attitudes. 12) Job Satisfaction. 13) Communication. 14) ConflictManagement. 15) Sensation versus perception. 1 6) Organisational structure. 17) Vroom's expectancy theory of motivation. 18) Employee Assistance programme. .1..1. ** : 5;,73tPGlAtaotz .,, I
  • 3. Tbtat No. of Pages : 2J Code No. s74lPGlAllAD Pcsol EACUTiTY oF socrAl scIENCES M.Sc. II Year F'irst Spell Examination, Dec. :2012 Subject: PSYCHOLOGY Course - 07 tMarketing Psychology & Consumer Behaviour Time : 3 HoursJ fMax- Marks : 7C [Min. Marks : 28 SECTION - A fMarks:4x10:40J Instructions to the condidates : a) Answer any Fottr of thefollowing qaestions in about 40lines each'.. b) Each question carries lQmarks. 1) Discuss the company orientations towards market place. 2) Explain the BCG Model of resource allocation for SBUs in a multi-business firm. 3) Outline the steps of new product development. 4) Discuss the process of choosing advertising message. 5) Explain the consumer decision process along with behaviour roles. 6) Describe the five-stage model of consumer buying process. 7) Discuss the roles of 'motives' in influencing consumer behaviour. 8) Elaborate the theory of cognitive dissonance. PTO.
  • 4. SECTION - B [Markq.'J x 6= 30J Instructions to the candidates ach, o)AnsweranyFiveofthefollowin,gquestionsinubout20linese. b) Euch question carries f,morks' g) Discuss the basic concepts of needs, wants & demand' 10) Describe the four levels of competition' 11) List out the factors in setting the promotion mix' What are the functions of public relation (PRX 12) 13) Brief out the tools for measuring customer satisfaction' I 4) Explain the consumer buying roles' 15)Whatarethedifferentlevelsofmarketsegmentation? 16) Discuss the benefits of reference groups in marketing' 17) Define attitutle. ' 1S) What do you mean by self concept' **t * 57$lPGlAl?afi 2
  • 5. Tbtal No. of Pciges : 2J Code No. 575lPGlAl20l2 PGso2 EACUTiTY oF socIAL scTENCES M.Sc. II Year First Spell Examination, Dec. - 2012 Subject: PSYCHOLOGY Course - 08 : Human Resource Management Time : 3 HoursJ Max Murks : 70 fMin. Marks : 28 SECTION - A [Murks:4x10=40J Instructions to the candidates : a) Answer any Four of thefollowing questions in aboat fllines each. b) Each question carries !8marks. 1) Distinguish between personnel management and Human Resource Management. 2) Explain the need and importance of Human Resource Planning (Ifi.P). , 3) What are the various sources of Recruitment? Discuss their relative merits and dernerits. 4) What are the various types of Psychological tests used in selection? 5) Distinguish between ffaining development and education? Are you trained or educated in your college. 6) Wfrut are the factors influencing the wages or salary levels? 7) What are the advantages of Collective Bargaining. Assess the success of the Collective Bargaining in India. S) What is Job stress? Explain the coping strategies for managing stress. P.TO;
  • 6. 'at [Marks:5x6:30J o) Answer any Five of thefollowing questions in about 20lines eaclt. b) Eoch question carries f,marks. 9) Human Engineering. 1 0) SimulationTraining 11) Employee Welfare. 12) Job Specification. 13) Human Capital. 1 4) Pefiormance Appraisal. 15) Employee Counselling. 16) Industrial Relations. I 7) Communication Barriers. 1S) Lay - Off. ***{. s7slPclAl20t2 2 ,l
  • 7. r I Tbtal No. of Pages : 2J code No. sTGlPGtNz}lz PG 503 EACULTYoF SoCIAL SCIENCBS M.Sc. II Year First Spell Examination, Dec. -lUn Subject: PSYCHOLOGY Course - 09 : Counselling and Behaviour Modification Time : 3 HoursJ [Max. Mwks : 70 [Min. Marks : 28 SECTION - A fMarks:4x10=40J Instructions to the candidates : a) Answer ony Four of thefollowing questions in obout 40lines each. b) Each question corries 10 marks. 1) Define counselling and describe the goals of counselling. 2) Explain the process of HIV counselling. 3) Examine the ethical issues involved in counsetling. 4) Describe any four sociai skills assessment procedures. 5) Describe the process of cognitive restructuring. 6) Explain the concept of Token Economy. 7) Discuss the relationship of meditation & Yoga to Behaviour Modification. S) Discuss in detail Rational Emotive theraphy. P,TO,
  • 8. SECTION - B fMarks.'5x6=30J Instructions to the condidates : a) Answer any Five of thefollowing questions in obout 20lines each b) , Each question corries 6 mark. 9) Explain the Psychoanalytic counselling model. 10) Write about the tools of Assessment? 11) Write a note on characteristics of an effective counsellor. 12) Describe Health counselling. 13) Examine the misconceptions of behavioral approach. I4) Describe theAutogenic RelaxationTraining. 15) Explain the role of peers in developing social competence. 16) Explain the process of 'shaping' 17) Discuss the goals of cognitive behaviourmodification. /8) .Explain about problem solving training. **.1* s76lPGtAtZOtz 2 ,rl
  • 9. + Tbtal No. of Pages : 2J Code No. 577lPGlN2012 PG 504 FACULTY OF SOCIAL SCIENCES M.Sc. II Year First spell Examination, Dec. '2012 c Subject: PSYCHOLOGY Course - L0 : Health PsYchologY Time: 3 Hoursl [Mux Marks : 70 [Min. Marks : 28 sEcrroN - A ,. [Murks:4x10=40J Instractions to the candidates : Answer any Four of thefollowing questions in abottt !0 lines euch' a) b) Each question caties !! morks' of health 1) what is health promotion? Describe the models and approaches promotion. 2)Describethefunctionofcardiovascularsystem. 3) Explain various programs for treatment of alcoholism. 4) Explain the role of nutrition on health' 5) Despribe the role of endocrine system on health and behaviour' process' 6) I)escribe the role of patient-practitioner communication in treatment 7) Elaborate the process of stress and coping' S) Highlight the role of yoga in human behaviour' P.TO.
  • 10. SECTION. B fMarks.'Jx 6=30J Instructions to the csndidates : a) Answer any Fivg of thefollowing questions in about 20.lines each. b) Each question carries f marks. g) Discuss Health Psychology in relation to medicine. 'Draw 10) the figure of brain and indicate the location of occipital lobe, temporal lobe, parietal lobe and frontal lobe. 11) Describe sympathetic and parasympathetic system. I2) What is atherosclerosis? 13) Name the major disturbances related to immune impairments. 14) Describe nicotine replacement therapy for problem of smoking. 15) Describe the impact of hallucinogen. 16) Briefly describe what is anorexia nervosa. 17) List out the user of health services. 'Lq What is non-adherence?- +t ** 577fPGf N7t012 2