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Deploying SugarCRM on Public Clouds

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SugarCRM is true cloud computing. As a SugarCRM customers you get to choose where you want to run Sugar. In Sugar On-Demand, in the public cloud, the cloud of one of our partners or in your own …

SugarCRM is true cloud computing. As a SugarCRM customers you get to choose where you want to run Sugar. In Sugar On-Demand, in the public cloud, the cloud of one of our partners or in your own cloud, behind your firewall. With Sugar 6.3; we have added the IBM SmartCloud as one of four public cloud options.

These are the slides from my webinar on Oct 13, 2011.

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  • ----- Meeting Notes (5/11/11 12:08) -----the mission statement should be more focused on the user of Sugar, rather than the company
  • Transcript

    • 1. Deploying SugarCRM on Public Clouds
      October 13, 2011
      ©2011 SugarCRM Inc. All rights reserved.
    • 2. ©2011 SugarCRM Inc. All rights reserved.
      @jsysmans
      http://www.linkedin.com/in/jsysmans
      jsysmans@sugarcrm.com
    • 3. SugarCRM: Global CRM Leader
      Business
      Leading provider of Open Source CRM Software
      Founded April 2004 in Cupertino, California
      Europe Head Office in Munich, Germany
      Market Traction
      3rdlargest global CRM Provider
      850,000+ users, 60,000+ organizations
      5,500+ Customer in 80 Countries
      Fastest Growing
      60%+ annual billings growth
      > 10 Million downloads
      Cash flow positive
      Leader Position in CRM for Midmarket - June 2010
    • 4. SugarCRM: Mission Statement
      Empowering every company in the world to gain and retain customers with the most open, flexible and intuitive relationship management solutions.
    • 5. Agenda
      ©2011 SugarCRM Inc. All rights reserved.
      Announcement
      Deployment Models
      Customer Testimonials
      Metrics
      Public Cloud
    • 6. Announcing: Sugar on IBMSmartCloud
      Run Sugar on IBM SmartCloud Enterprise
      Combine benefits of Cloud computing with Enterprise grade security and SLAs
      Adds 6 datacenters around the world (NA, EU, APAC)
      Sugar image is pre-installed, simple click to deploy
      BYOL* or One Stop Shop through reseller
      *Bring Your Own License
    • 7. Deployment Models: Sugar Open Cloud
      ©2011 SugarCRM Inc. All rights reserved.
      Customer
      Network
      Sugar Partner
      Cloud
    • 8. Deployment Models: Sugar Cloud
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      8
      Sugar On-Demand
      2 datacenters
      USA
      UK
      Backed by SLA
      Every customers gets a Sugar on-demand instance
    • 9. Deployment Models: Customer Network
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      9
      On site
      Behind your firewall
      Does not require Internet connection
      Access in the browser
      You have full control
    • 10. Deployment Models: Partner Cloud
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      10
      300+ partners globally
      Many offer Cloud services
    • 11. Deployment Models: Public Cloud
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      11
      Amazon EC2
      IBM SmartCloud Enterprise
      Rackspace Cloud
      Windows Azure
    • 12. Deployment Models: What Customers Look For
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      12
      Security and Compliance
      Segregated data
      Scalability
      Reliability
      Performance
      Flexibility
      Global Reach
      Choice and Control
    • 13. Deployment Models: Global Reach
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      13
      Sugar On-Demand
      + Public Cloud
      + Partner Cloud Countries
    • 14. 10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      14
    • 15. Amazon EC2
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      15
      Most popular
      Available since Sept 2009
      BYOL
      One stop resellers
    • 16. Amazon EC2: Editions Distribution
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      16
      February through September 2011
    • 17. Amazon EC2: Global Reach
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      17
      United States
      Northern California
      Northern Virginia
      Europe
      Ireland
      Asia
      Singapore
      Tokyo
    • 18. Amazon EC2: Geographic Distribution
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      18
      February through September 2011
    • 19. Amazon EC2: Easy Deployment
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      19
      Case Study: BitNami
      Easy deployment
      Handle configuration
      http://bitnami.org/stack/sugarcrm
    • 20. Amazon EC2: Partners
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      20
      Some of the Sugar Partners with extensive EC2 experience are:
      North America
      Plus Consulting
      DataSync
      Levementum
      EMEA
      OpenSymbol
      Provident CRM
      Latin America
      Lampada Global
      PalmTree Consulting
      APAC
      OSSCube
    • 21. IBM SmartCloud Enterprise
      Run Sugar on IBM SmartCloud Enterprise
      Combine benefits of Cloud computing with Enterprise grade security and SLAs
      Adds 6 datacenters around the world (NA, EU, APAC)
      Sugar image is pre-installed, simple click to deploy
      BYOL* or One Stop Shop through reseller
      *Bring Your Own License
    • 22. IBM SmartCloud Enterprise: Global Reach
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      22
      North America
      USA, Colorado
      USA, North Carolina
      Canada, Ontario
      Europe
      Germany
      Asia
      Singapore
      Japan
    • 23. IBM SmartCloud Enterprise: Customer Story
      Problem: Needed to scale infrastructure to accommodate future needs.
      Solution: Highland Solutions, a Sugar & IBM Value Added Reseller, quickly got HI-Way up-and-running on the IBM SmartCloud.
      Benefit: Significantly reduced operating costs.
    • 24. IBM SmartCloud Enterprise: Partners
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      24
      Some of the Sugar Partners who started with IBM SmartCloud are:
      North America
      Highland Solutions
      Levementum
      TechAdvisors
      EMEA
      OpenSymbol
    • 25. Rackspace Cloud
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      25
      BYOL
      One Stop Resellers
    • 26. Rackspace Cloud: Global Reach
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      26
      United States
      Illinois
      Northern Virginia
      Texas
      Europe
      United Kingdom
      Asia
      Hong Kong
    • 27. Rackspace Cloud: Partners Success Story
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      27
      Case Study: Epicom
      Rackspace Cloud gives every SugarCRM customer their own virtual server.
      Rackspace’s new state-of-the-art data center yields far better performance and security compared to shared hosting environments.
    • 28. Windows Azure
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      28
      BYOL
      One Stop Resellers
    • 29. Windows Azure: Global Reach
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      29
      United States
      Illinois
      Texas
      Europe
      Ireland
      Netherlands
      Asia
      Hong Kong
      Singapore
    • 30. Windows Azure: SugarCRM is a Long Term Microsoft Partner
      PHP Partnership and support agreement
      Featured Microsoft open source partner
      Featured on Microsoft Web App Gallery
      Sugar runs on Microsoft stack
      Support for Microsoft SQL server
      Support for Windows Azure
      Member of the Azure Advisory Board
    • 31. Why The Public Cloud Matters
      10/12/11
      ©2011 SugarCRM Inc. All rights reserved.
      31
      Security and Compliance
      Segregated data
      Scalability
      Reliability
      Performance
      Flexibility
      Global Reach
      Choice and Control
    • 32. Sugar on Public Clouds Is CRM Made…
      Easy: Pre-installed images make provisioning very easy. All you need to do is bring your own license
      Flexible: You can fine tune Sugar to meet you very specific requirements
      Open: You have direct database access so you can make deep customizations
      Global: You have a choice of global datacenters; close to where your end-users are
      Simple: We’ve taken the guess work out of configuring your deployment with a performance benchmarking white paper for IBM SmartCloud
    • 33. Q & A
      ©2011 SugarCRM Inc. All rights reserved.
      10/12/11
      33