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Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
Deploying SugarCRM on Public Clouds
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Deploying SugarCRM on Public Clouds

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SugarCRM is true cloud computing. As a SugarCRM customers you get to choose where you want to run Sugar. In Sugar On-Demand, in the public cloud, the cloud of one of our partners or in your own …

SugarCRM is true cloud computing. As a SugarCRM customers you get to choose where you want to run Sugar. In Sugar On-Demand, in the public cloud, the cloud of one of our partners or in your own cloud, behind your firewall. With Sugar 6.3; we have added the IBM SmartCloud as one of four public cloud options.

These are the slides from my webinar on Oct 13, 2011.

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  • ----- Meeting Notes (5/11/11 12:08) -----the mission statement should be more focused on the user of Sugar, rather than the company
  • Transcript

    • 1. Deploying SugarCRM on Public Clouds<br />October 13, 2011<br />©2011 SugarCRM Inc. All rights reserved.<br />
    • 2. ©2011 SugarCRM Inc. All rights reserved.<br />@jsysmans<br />http://www.linkedin.com/in/jsysmans<br />jsysmans@sugarcrm.com<br />
    • 3. SugarCRM: Global CRM Leader<br />Business<br />Leading provider of Open Source CRM Software<br />Founded April 2004 in Cupertino, California <br />Europe Head Office in Munich, Germany<br />Market Traction<br />3rdlargest global CRM Provider<br />850,000+ users, 60,000+ organizations<br />5,500+ Customer in 80 Countries<br />Fastest Growing <br />60%+ annual billings growth <br />> 10 Million downloads <br />Cash flow positive<br />Leader Position in CRM for Midmarket - June 2010<br />
    • 4. SugarCRM: Mission Statement<br />Empowering every company in the world to gain and retain customers with the most open, flexible and intuitive relationship management solutions.<br />
    • 5. Agenda<br />©2011 SugarCRM Inc. All rights reserved.<br />Announcement<br />Deployment Models<br />Customer Testimonials<br />Metrics<br />Public Cloud<br />
    • 6. Announcing: Sugar on IBMSmartCloud<br />Run Sugar on IBM SmartCloud Enterprise<br />Combine benefits of Cloud computing with Enterprise grade security and SLAs<br />Adds 6 datacenters around the world (NA, EU, APAC)<br />Sugar image is pre-installed, simple click to deploy<br />BYOL* or One Stop Shop through reseller<br />*Bring Your Own License<br />
    • 7. Deployment Models: Sugar Open Cloud<br />©2011 SugarCRM Inc. All rights reserved.<br />Customer<br />Network<br />Sugar Partner<br />Cloud<br />
    • 8. Deployment Models: Sugar Cloud<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />8<br />Sugar On-Demand<br />2 datacenters<br />USA<br />UK<br />Backed by SLA<br />Every customers gets a Sugar on-demand instance<br />
    • 9. Deployment Models: Customer Network<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />9<br />On site<br />Behind your firewall<br />Does not require Internet connection<br />Access in the browser<br />You have full control<br />
    • 10. Deployment Models: Partner Cloud<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />10<br />300+ partners globally<br />Many offer Cloud services<br />
    • 11. Deployment Models: Public Cloud<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />11<br />Amazon EC2<br />IBM SmartCloud Enterprise<br />Rackspace Cloud<br />Windows Azure<br />
    • 12. Deployment Models: What Customers Look For<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />12<br />Security and Compliance<br />Segregated data<br />Scalability<br />Reliability<br />Performance<br />Flexibility<br />Global Reach<br />Choice and Control<br />
    • 13. Deployment Models: Global Reach<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />13<br />Sugar On-Demand<br />+ Public Cloud<br />+ Partner Cloud Countries<br />
    • 14. 10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />14<br />
    • 15. Amazon EC2<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />15<br />Most popular <br />Available since Sept 2009<br />BYOL<br />One stop resellers<br />
    • 16. Amazon EC2: Editions Distribution<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />16<br />February through September 2011<br />
    • 17. Amazon EC2: Global Reach<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />17<br />United States<br />Northern California<br />Northern Virginia<br />Europe<br />Ireland<br />Asia<br />Singapore<br />Tokyo<br />
    • 18. Amazon EC2: Geographic Distribution<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />18<br />February through September 2011<br />
    • 19. Amazon EC2: Easy Deployment<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />19<br />Case Study: BitNami<br />Easy deployment<br />Handle configuration<br />http://bitnami.org/stack/sugarcrm<br />
    • 20. Amazon EC2: Partners<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />20<br />Some of the Sugar Partners with extensive EC2 experience are:<br />North America<br />Plus Consulting<br />DataSync<br />Levementum<br />EMEA<br />OpenSymbol<br />Provident CRM<br />Latin America<br />Lampada Global<br />PalmTree Consulting<br />APAC<br />OSSCube<br />
    • 21. IBM SmartCloud Enterprise<br />Run Sugar on IBM SmartCloud Enterprise<br />Combine benefits of Cloud computing with Enterprise grade security and SLAs<br />Adds 6 datacenters around the world (NA, EU, APAC)<br />Sugar image is pre-installed, simple click to deploy<br />BYOL* or One Stop Shop through reseller<br />*Bring Your Own License<br />
    • 22. IBM SmartCloud Enterprise: Global Reach<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />22<br />North America<br />USA, Colorado<br />USA, North Carolina<br />Canada, Ontario<br />Europe<br />Germany<br />Asia<br />Singapore<br />Japan<br />
    • 23. IBM SmartCloud Enterprise: Customer Story<br />Problem: Needed to scale infrastructure to accommodate future needs.<br />Solution: Highland Solutions, a Sugar & IBM Value Added Reseller, quickly got HI-Way up-and-running on the IBM SmartCloud.<br />Benefit: Significantly reduced operating costs.<br />
    • 24. IBM SmartCloud Enterprise: Partners<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />24<br />Some of the Sugar Partners who started with IBM SmartCloud are:<br />North America<br />Highland Solutions<br />Levementum<br />TechAdvisors<br />EMEA<br />OpenSymbol<br />
    • 25. Rackspace Cloud<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />25<br />BYOL<br />One Stop Resellers<br />
    • 26. Rackspace Cloud: Global Reach <br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />26<br />United States<br />Illinois<br />Northern Virginia<br />Texas<br />Europe<br />United Kingdom<br />Asia<br />Hong Kong<br />
    • 27. Rackspace Cloud: Partners Success Story<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />27<br />Case Study: Epicom<br />Rackspace Cloud gives every SugarCRM customer their own virtual server. <br />Rackspace’s new state-of-the-art data center yields far better performance and security compared to shared hosting environments.<br />
    • 28. Windows Azure<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />28<br />BYOL<br />One Stop Resellers<br />
    • 29. Windows Azure: Global Reach<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />29<br />United States<br />Illinois<br />Texas<br />Europe<br />Ireland<br />Netherlands<br />Asia<br />Hong Kong<br />Singapore<br />
    • 30. Windows Azure: SugarCRM is a Long Term Microsoft Partner<br />PHP Partnership and support agreement<br />Featured Microsoft open source partner<br />Featured on Microsoft Web App Gallery<br />Sugar runs on Microsoft stack<br />Support for Microsoft SQL server<br />Support for Windows Azure<br />Member of the Azure Advisory Board<br />
    • 31. Why The Public Cloud Matters<br />10/12/11<br />©2011 SugarCRM Inc. All rights reserved.<br />31<br />Security and Compliance<br />Segregated data<br />Scalability<br />Reliability<br />Performance<br />Flexibility<br />Global Reach<br />Choice and Control<br />
    • 32. Sugar on Public Clouds Is CRM Made…<br />Easy: Pre-installed images make provisioning very easy. All you need to do is bring your own license<br />Flexible: You can fine tune Sugar to meet you very specific requirements<br />Open: You have direct database access so you can make deep customizations<br />Global: You have a choice of global datacenters; close to where your end-users are<br />Simple: We’ve taken the guess work out of configuring your deployment with a performance benchmarking white paper for IBM SmartCloud<br />
    • 33. Q & A<br />©2011 SugarCRM Inc. All rights reserved.<br />10/12/11<br />33<br />

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