Netiquette - Basic Guidelines

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This presentation gives an overview of some basic netiquette guidelines. It is part 2 of a 3-part tutorial series.

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Netiquette - Basic Guidelines

  1. 1. Netiquette: Guidelines You Should Follow<br />Netiquette Tutorial 2<br />
  2. 2. What is Netiquette?<br />Rules 1 – 7 and why they are important<br />Where can I go to learn more?<br />Overview<br />
  3. 3. “Netiquette” is an abbreviation for “Internet etiquette”<br />Simply stated, Netiquette is the do’s and don’ts of online communication<br />What is Netiquette?<br />
  4. 4. Using all uppercase characters is considered shouting<br />Use proper sentence case (i.e. the standard capitalization of an English sentence)<br />Rule #1: Do not use ALL CAPS<br />
  5. 5. Use descriptive and specific subject lines<br />Include your class and section number<br />Focus on one subject per message<br />If you veer off onto another topic, update the subject line<br />Include a signature block at the end of your message<br />Rule #2: Complete the Subject Line<br />
  6. 6. Ensure that your messages<br />are professional<br />Are well-written and free of typographical and grammatical errors<br />convey the correct tone<br />Rule #3: Ensure that your messages are professional and well-written<br />
  7. 7. Be aware of the policies related to the computers and communication systems you are using<br />You more than likely have signed a computer and/or network usage agreement (“Acceptable Use Policy (AUP)”) at your school or place of employment<br />Computers and communication systems made available to you in the academic or business setting are for “business purposes only”<br />You should not assume you have personal privacy rights regarding your electronic communications in these settings<br />Rule #3 – Guideline #1Do not send personal messages<br />
  8. 8. Stay on topic<br />Convey your message effectively and efficiently<br />Rule #3 – Guideline #2Be concise and clear<br />
  9. 9. Trendy abbreviations or “Netspeak” are cryptic and only serve to confuse the recipient<br />Some conventions to show emotion (e.g. emoticons) are considered acceptable<br />Rule #3 – Guideline #3Don’t use “Netspeak”<br />Examples of emoticons:<br />:-) happy face<br />:) happy face – no nose<br />:-( sad face <br />:( sad face – no nose<br />;-) wink<br />Examples of “Netspeak”:<br />TTFN ta-ta for now<br />PLZ please<br />BTW by the way <br />IMHO in my humble opinion<br />LOL laughing out loud<br />
  10. 10. Carefully proofread your messages to check them for mistakes<br />Use the “spell check” tool <br />Rule #3 – Guideline #4Make sure your messages are error-free<br />
  11. 11. Heated messages are called flames<br />If you are angry, stressed, or frustrated, you should wait to compose your message so that you do not get into a “flame war”<br />Rule #3 – Guideline #5Don’t respond when you are angry or frustrated<br />
  12. 12. Don’t say things in an electronic communication that you would not say in a face-to-face situation<br />When you have to resolve a conflict or provide feedback, face-to-face communication may be a better choice<br />Rule #3 – Guideline #6Don’t say it if you wouldn’t say it face-to-face<br />
  13. 13. Be careful when using sarcasm and humor – it is often misinterpreted<br />Rule #3 – Guideline #7Avoid sarcasm and humor<br />
  14. 14. Ask yourself if a message warrants a response<br />If a response is necessary, most times it is good enough to reply to the person who generated the original message<br />Reply-to-all only if absolutelynecessary<br />Rule #4: Avoid replying to a message unless it is purposeful<br />
  15. 15. SPAM is considered an abuse of electronic messaging systems<br />SPAM includes chain e-mails, urban legends, charity requests, e-mails about lost children, advertising, etc. <br />Rule #5: Do not send SPAM<br />Ensure the messages you send or post do not fall into the category of SPAM - check their validity at Web sites like http://www.snopes.com/http://www.truthorfiction.com//http://www.breakthechain.org/<br />
  16. 16. Be frugal with bandwidth<br />Know that some people still use slower modems, dial-up connections, and/or older computers<br />Tell your recipients if you have included file attachments<br />Rule #6: Avoid sending large files and attachments<br />
  17. 17. Share what you know but do check your facts<br />Know when formality is necessary and appropriate<br />Address your professors and fellow students in the appropriate manner<br />Rule #7: Know your audience and your content<br />
  18. 18. References<br />Adams, T., & Scollard, S. (2005). Internet Effectively: A Beginner's Guide to the World Wide Web. Boston: Pearson Education, Inc.<br />Netiquette. (n.d.). Retrieved July 6, 2009, from Northern Virginia Community College - Extended Learning Institute: http://eli.nvcc.edu/orientation/netiquette.htm<br />Netiquette Home Page. (n.d.). Retrieved July 6, 2009, from Netiquette Home Page - A Service of Albion.com: http://www.albion.com/netiquette/<br />Spam - Wikipedia, the free encyclopedia. (n.d.). Retrieved July 6, 2009, from Wikipedia, the free encyclopedia: http://en.wikipedia.org/wiki/SPAM<br />Taylor, T. (2007). 100% Information Literacy Success. Clifton Park: Thomson Delmar Learning.<br /> <br />

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