The presentation discusses how to listen better by being interested in the other person, not interrupting or talking about yourself, and showing understanding and empathy. It suggests why truly listening is difficult due to the focus on entertainment and self-involvement over relationship building in recent decades. Some tips provided on how to listen better include focusing on the other person rather than yourself, showing empathy by being affected by their perspectives, understanding who they are rather than just superficially engaging, putting yourself in their shoes, and listening constructively.