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  1. 1. The Communication Process Presented by: Keron Roberts
  2. 2. Objectives • Define communication • Analyze the two models of communication • Explain the elements of the communication process
  3. 3. The communication process Communication is the process of passing information from a source to a receiver
  4. 4. Communication Models Communication is classified into two groups: •Linear •Interactive
  5. 5. Linear Model Here information is transmitted from sender to receiver via a channel without the sender receiving any feedback (See fig 1)
  6. 6. Linear Model Example: Talking to a person and that person is ignoring you
  7. 7. Linear Model Sender Message Receiver
  8. 8. Interactive Model • Here there is feedback; it allows the sender to know that the message was received.
  9. 9. Interactive Model Example: Having a conversation with someone
  10. 10. Noise Interactive Model Encoder Sender Decoder Decoder Receiver Encoder Message Feedback
  11. 11. Encoding Encoding is putting thought or information into words, signs or symbols.
  12. 12. Encoding This allows the message to be conveyed to the receiver.
  13. 13. Message • Message – is the information being transmitted from the sender to the receiver
  14. 14. Channel • Is the medium used to transmit the message
  15. 15. Decoding • Is when the sender interprets the message and gives it meaning from his/ her perspective
  16. 16. Feedback • Is the response given to the sender from the receiver.
  17. 17. Feedback Allows the sender to determine if the message was received and how accurately it was received
  18. 18. Noise • Anything that disrupts the communication process for example language.
  19. 19. Further Reading