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Personal Information
Organization / Workplace
Greater Los Angeles Area United States
Website
www.latimes.com
About
If design is the act of transforming questions into evolutionary forms that serve human needs, then I believe it must start with exploring why—why something should exist (or shouldn't). As much as experience design can be about creating, it's equally about what you deconstruct and remove. More importantly, experience design must strive toward the intersection of magic and rigor.
For great experiences are grounded in a bias towards a fantastic future, where people benefit deeply from the promise of design, grit and daring imagination. For my part, in the 15+ years of experience I've gathered as an executive at major networks, agencies and start-ups, I've always been drawn to work with ...
Tags
customer experience
mcd
customer journey
experience design
user experience design
See more
Presentations
(1)Likes
(65)EU-InnovatE - Futures workshop
Forum for the Future
•
9 years ago
Design in Tech Report 2017
John Maeda
•
7 years ago
Fjord Service Design Academy: A business case for transformative services
Fjord
•
11 years ago
10 best quotes for outstanding success
Ganesh Samarthyam
•
8 years ago
Service Design: A Marketer's Secret Weapon
Challis Hodge
•
8 years ago
PSFK + Architizer: Building Tomorrow
PSFK
•
8 years ago
Atomic design
Brad Frost
•
10 years ago
Data Design: Where Math and Art Collide
Trina Chiasson
•
9 years ago
Content Creation Best Practices & The Problem With Editorial Calendars
Ben Grossman
•
9 years ago
Digital Strategy Toolbox
Julian Cole
•
11 years ago
Storytelling for UX Workshop
Whitney Quesenbery and Kevin Brooks
•
12 years ago
UX for Dummies
Lara Fedoroff
•
10 years ago
Predictive analytics in action real-world examples and advice
The Marketing Distillery
•
10 years ago
LUXr One-Day Workshop
Janice Fraser
•
12 years ago
Information Architecture Workshop
Peter Morville
•
10 years ago
Documentation Workshop @ IA Summit
Dan Brown
•
17 years ago
Deconstructing delight
Dana Chisnell
•
12 years ago
Designing for Mobile - Off Canvas Interface
Richard Morris
•
10 years ago
New Demand Patterns - How customers are changing the landscape of communication and business.
Helge Tennø
•
10 years ago
How to do content strategy
Karen McGrane
•
13 years ago
Information Architecture Heuristics
Abby Covert
•
12 years ago
Strategy Playbook
Ana Andjelic
•
11 years ago
User Experience & Lean Startup
Lane Goldstone
•
11 years ago
What is Digital Strategy?
Julian Cole
•
11 years ago
A digital strategy for Lindsay Lohan
Kristian Henschel
•
11 years ago
Case Study: The Barack Obama Strategy
SocialMedia8
•
15 years ago
UX Deliverables in Practice
Peter Boersma
•
14 years ago
6 Ways Ecosystems Have Changed Our Roles and the Way We Work
Cindy Chastain
•
11 years ago
Why Our Content SUCKS
Jonathon Colman
•
11 years ago
Personal Information
Organization / Workplace
Greater Los Angeles Area United States
Website
www.latimes.com
About
If design is the act of transforming questions into evolutionary forms that serve human needs, then I believe it must start with exploring why—why something should exist (or shouldn't). As much as experience design can be about creating, it's equally about what you deconstruct and remove. More importantly, experience design must strive toward the intersection of magic and rigor.
For great experiences are grounded in a bias towards a fantastic future, where people benefit deeply from the promise of design, grit and daring imagination. For my part, in the 15+ years of experience I've gathered as an executive at major networks, agencies and start-ups, I've always been drawn to work with ...
Tags
customer experience
mcd
customer journey
experience design
user experience design
See more