Rules of the Road Grievance Representation Jim Walker, LATTC Instructor
Advocate Survival 101 <ul><li>Keep Your Enthusiasm </li></ul><ul><li>Take a Long View </li></ul><ul><li>Adopt a Learning A...
Advocate Qualities <ul><li>Willingness to do the right thing </li></ul><ul><li>Willingness to deal with bureaucracy </li><...
Advocacy Realities <ul><li>You will not win every grievance </li></ul><ul><li>You will not get a lot of praise </li></ul><...
Advocacy Leadership <ul><li>Respect Is not automatic </li></ul><ul><li>Honesty and having a vision is essential </li></ul>...
Member Expectations <ul><li>Listen to member concerns </li></ul><ul><li>Investigate their concerns  and involve the member...
Legal Rights <ul><li>Equality Rule </li></ul><ul><li>No Reprisal Rule </li></ul>Jim Walker, LATTC Instructor
Mistakes to Avoid <ul><li>Represent Unfairly or Unequally </li></ul><ul><li>Make Backroom Deals </li></ul><ul><li>Promise ...
Duty of Fair Representation <ul><li>Legal duty of union to represent equally and in good faith </li></ul><ul><li>Derived f...
Conclusion <ul><li>Next Lesson: Grievance Basics Part I </li></ul>Jim Walker, LATTC Instructor
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Grievance Addocate's Rules of the Road

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Grievance Addocate's Rules of the Road

  1. 1. Rules of the Road Grievance Representation Jim Walker, LATTC Instructor
  2. 2. Advocate Survival 101 <ul><li>Keep Your Enthusiasm </li></ul><ul><li>Take a Long View </li></ul><ul><li>Adopt a Learning Attitude </li></ul><ul><li>Your not Alone </li></ul>Jim Walker, LATTC Instructor
  3. 3. Advocate Qualities <ul><li>Willingness to do the right thing </li></ul><ul><li>Willingness to deal with bureaucracy </li></ul><ul><li>Sense of Humor </li></ul>Jim Walker, LATTC Instructor
  4. 4. Advocacy Realities <ul><li>You will not win every grievance </li></ul><ul><li>You will not get a lot of praise </li></ul><ul><li>It takes time and experience to improve advocate skills </li></ul><ul><li>You will represent people you and others do not like </li></ul><ul><li>Representation requires understanding and compassion </li></ul><ul><li>You will make mistakes </li></ul>Jim Walker, LATTC Instructor
  5. 5. Advocacy Leadership <ul><li>Respect Is not automatic </li></ul><ul><li>Honesty and having a vision is essential </li></ul><ul><li>Be an effective and active listener </li></ul><ul><li>Respect other view points even if you disagree </li></ul><ul><li>Exhibit appropriate behavior _ “Esprit de Corps” </li></ul>Jim Walker, LATTC Instructor
  6. 6. Member Expectations <ul><li>Listen to member concerns </li></ul><ul><li>Investigate their concerns and involve the member </li></ul><ul><li>Educate the members about contract provisions </li></ul><ul><li>Enforce the contract </li></ul><ul><li>Treat members fairly and without discrimination </li></ul>Jim Walker, LATTC Instructor
  7. 7. Legal Rights <ul><li>Equality Rule </li></ul><ul><li>No Reprisal Rule </li></ul>Jim Walker, LATTC Instructor
  8. 8. Mistakes to Avoid <ul><li>Represent Unfairly or Unequally </li></ul><ul><li>Make Backroom Deals </li></ul><ul><li>Promise Remedies Too Quickly </li></ul><ul><li>Fail to Adhere to Timelines </li></ul><ul><li>Let Grievances Go Unfiled </li></ul>Jim Walker, LATTC Instructor
  9. 9. Duty of Fair Representation <ul><li>Legal duty of union to represent equally and in good faith </li></ul><ul><li>Derived from the National Labor Relations Act </li></ul><ul><li>Violation occurs when union acts arbitrary, discriminatory or in bad faith </li></ul><ul><li>Union may not refuse or improperly represent due to: </li></ul><ul><ul><li>Age, race, creed, nationality, sex, religion, political beliefs, union status or personality. </li></ul></ul>Jim Walker, LATTC Instructor
  10. 10. Conclusion <ul><li>Next Lesson: Grievance Basics Part I </li></ul>Jim Walker, LATTC Instructor
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