Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Grievance Addocate's Rules of the Road


Published on

    This group is 'a Noah's Ark' ... a bank of knowledge in all areas (professional or otherwise) ALL languages, ALL media: slideshows, videos documents to be preserved on Slideshare. We would be honored by your support through your membership. You are invited to join us ! I wish you a nice day. Greetings from France.

    PS: I also added you Slidecast to our others groups :
    - SOUND and MUSIC, the best (Number one of groups Slideshare) -
    Are you sure you want to  Yes  No
    Your message goes here
  • Be the first to like this

Grievance Addocate's Rules of the Road

  1. 1. Rules of the Road Grievance Representation Jim Walker, LATTC Instructor
  2. 2. Advocate Survival 101 <ul><li>Keep Your Enthusiasm </li></ul><ul><li>Take a Long View </li></ul><ul><li>Adopt a Learning Attitude </li></ul><ul><li>Your not Alone </li></ul>Jim Walker, LATTC Instructor
  3. 3. Advocate Qualities <ul><li>Willingness to do the right thing </li></ul><ul><li>Willingness to deal with bureaucracy </li></ul><ul><li>Sense of Humor </li></ul>Jim Walker, LATTC Instructor
  4. 4. Advocacy Realities <ul><li>You will not win every grievance </li></ul><ul><li>You will not get a lot of praise </li></ul><ul><li>It takes time and experience to improve advocate skills </li></ul><ul><li>You will represent people you and others do not like </li></ul><ul><li>Representation requires understanding and compassion </li></ul><ul><li>You will make mistakes </li></ul>Jim Walker, LATTC Instructor
  5. 5. Advocacy Leadership <ul><li>Respect Is not automatic </li></ul><ul><li>Honesty and having a vision is essential </li></ul><ul><li>Be an effective and active listener </li></ul><ul><li>Respect other view points even if you disagree </li></ul><ul><li>Exhibit appropriate behavior _ “Esprit de Corps” </li></ul>Jim Walker, LATTC Instructor
  6. 6. Member Expectations <ul><li>Listen to member concerns </li></ul><ul><li>Investigate their concerns and involve the member </li></ul><ul><li>Educate the members about contract provisions </li></ul><ul><li>Enforce the contract </li></ul><ul><li>Treat members fairly and without discrimination </li></ul>Jim Walker, LATTC Instructor
  7. 7. Legal Rights <ul><li>Equality Rule </li></ul><ul><li>No Reprisal Rule </li></ul>Jim Walker, LATTC Instructor
  8. 8. Mistakes to Avoid <ul><li>Represent Unfairly or Unequally </li></ul><ul><li>Make Backroom Deals </li></ul><ul><li>Promise Remedies Too Quickly </li></ul><ul><li>Fail to Adhere to Timelines </li></ul><ul><li>Let Grievances Go Unfiled </li></ul>Jim Walker, LATTC Instructor
  9. 9. Duty of Fair Representation <ul><li>Legal duty of union to represent equally and in good faith </li></ul><ul><li>Derived from the National Labor Relations Act </li></ul><ul><li>Violation occurs when union acts arbitrary, discriminatory or in bad faith </li></ul><ul><li>Union may not refuse or improperly represent due to: </li></ul><ul><ul><li>Age, race, creed, nationality, sex, religion, political beliefs, union status or personality. </li></ul></ul>Jim Walker, LATTC Instructor
  10. 10. Conclusion <ul><li>Next Lesson: Grievance Basics Part I </li></ul>Jim Walker, LATTC Instructor