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1 
Introduction 
From your morning hot shower to the daily cup of coffee, hot water plays an 
important role in our everyday lives. Hot water is a necessity not only for domestic uses but 
also for commercial uses, such as in hotels and hospitals. Hence, functional hot water 
system is essential to meet the needs of different buildings from residential houses to high 
rise buildings. 
There are many different types of hot water supply systems which can be separated 
into two main categories, localised and centralised system. These both systems are the 
methods they distribute the water, and are then branched out to meet each personalised 
requirements. Localised system is mainly for domestic use which emphasise more on its 
small-scaled instantaneous yet affordable heating system. On the other hand, centralised 
system has an advantage of having a large storage to accommodate its huge demand while 
having efficient pipework to deliver to each drawing-point. Moreover, the awareness of going 
green has gradually become more wide-spread globally and thus solar heating system has 
been chosen as an alternative source of water heating.
2 
Hot Water System 
Many aspects have to be taken into considerations when the designer is planning the 
hot water system layout. This is to ensure the suitable type of system is incorporated into the 
different buildings to meet the different requirements of what it was to be used for. 
Here are some deciding factors that should be considered when determining the 
suitable type of hot water system for the building. 
 Required consumption 
 Peak demands 
 Type of installation (local or central) 
 Required storage capacity 
 Methods of heating water 
 Insulation of pipework 
 Further actions that has to be taken to minimise future problems 
Types of Hot 
Water Supply 
System 
Localised 
Instantaneous 
single points 
Storage type 
single points 
Centralised 
Direct 
Electric water 
heating 
Gas storage 
heaters 
Boiler-cylinder 
system 
Instantaneous 
system 
The multi-port 
The water-jacketed 
tube 
heater 
The combined 
primary storage 
unit 
Indirect 
With expansion 
vessel 
Vented storage 
Unvented storage 
Others 
Solar heating
3 
Localised hot water distribution system 
A localised system is a system single-point heater located above a sink which heats up 
water to suffice its local needs. Commonly, the water is heated using gas and electricity as 
its fuel. In some cases it also comes with a small storage vessel but mostly its instantaneous 
system will be engaged. A long distribution pipe is necessary for this system to reach out to 
all of the drawing points. This means a long wait might incur during peak periods. It also has 
a greater risk of fire. 
There are two types of localised systems: 
 Instantaneous single points 
These heaters are usually located directly 
above the sanitary appliances and its 
water flow can be controlled through the 
inside. They are also powered by either 
gas or electricity. It does not require any 
storage and the heating process only 
begins when desired. After the water has 
flowed into the heater, the electric heating 
element will quickly heat up the water 
surrounding it. The temperature of the 
water will be directly proportional to the 
power rating of the heater and the water 
flow rate. By sensing the water flowing 
through the heater through a flow switch 
inside, electrical contacts are transferred 
to the immersion heater element to 
convert it into heat energy. 
 Storage type single points 
Localised system (Blackwell Publishing, 2006) 
These heaters are located near a sink and have a capacity not more than 15 litres. The 
stored water is heated by an electric element until the water has expanded enough to 
discharge from the discharge spout. Cool water from the base of the unit will then 
replace the hot stored water that has discharge out. As after the discharging of hot water 
the water will soon cool down again, it is only suitable for small quantities of draw off as 
the hot water which can be discharged is limited.
4 
Centralised hot water distribution system 
On the other hand, the water in a centralised system is heated in a hot storage vessel, a 
boiler or a small gas circulator. They are connected by supply pipework and circulatory 
pipework. The instruments are placed in a position where it is able to reach to every draw-off 
points of the building through a system of pipework. 
In a centralised system, the water is heated in the storage vessel and boiler that is located in 
an appropriate position of the building. The water is fed to and fro from the boiler by what it is 
called as primary flow and return pipes. This water circulates throughout the whole system 
by convection or the aid of circulating pumps. 
Moreover, the temperature of the water stored inside the storage vessel should not exceed 
60◦C. If the temperature drops below 60◦C, health issues will arise as Legionella bacteria’s 
survival time increases. An easy way to eliminate this risk is to install a thermostat to monitor 
its temperature. 
 Direct hot water supply 
A direct system heats the water in its storage cylinder and transfers heat “directly” to the 
surrounding water. In a direct system, there are chances where precipitation of limestone 
will occur when heated. This precipitation will then clog the boiler and the nearby 
pipeworks. Therefore, direct system is only suitable to be used in areas of “soft” water. 
This system could lead to damages or even explosion and is not suitable for hot water 
central heating. 
The following are some examples of the various types of centralised direct hot water 
system. 
 Electric water heating- 
A system having an immersion heater installed in the hot water storage vessel. When 
its thermostat senses a certain temperature, the heater automatically switches off. 
The heater should be at least 50mm measuring from the base of the storage vessel to 
avoid unwanted sediment disturbance. 
 Gas storage heaters- 
The stored water are heated directly with gas burner installed below it. It incorporates 
an open flue to convey exhaust gases out to the external environment.
5 
 Boiler-cylinder system- 
The hot water from the boiler is distributed via primary flow and return pipe. However. 
It should not be used in hard water areas to prevent pipework blockage. 
Centralised direct system (Blackwell Publishing, 2006) 
 Instantaneous system-o 
Centralised instantaneous system (Blackwell 
Publ ishing, 2006) 
The multi-point- 
This system contains a gas burner which is placed under the heat exchanger. 
When hot water is required, the water will start circulating through the heater. 
When this happens, they will be a sudden reduction of water pressure. This 
pressure difference will open the gas line and starts heating. 
o The water-jacketed tube heater (thermal storage system) 
This system is a typical instantaneous system equipped with stored supply of 
central heating water. As the water heats up, the water will expand and is retreated 
to an expansion chamber. 
o The combined primary storage unit (CPSU) 
o This system comparing to the water-jacketed tube heater, differs only at this is 
combined into the boiler without needing extra hot water storage vessel.
6 
 Indirect hot water supply 
An indirect system consists of an expansion, a 
calorifier (or hot water storage vessel) and a 
heat exchanger. Water from the boiler in the 
primary pipework is passed through a cylinder 
containing the heat exchanger, performing a 
continuous circulation of water to heat up the 
water. The closed circulation of water can 
prevent clogging by limestone as there is no 
new water input and the water in this 
circulation does not mix up with the water in 
the calorifier. 
Indirect hot water system with expansion vessel 
(Greeno, 1997) 
Expansion vessel (Greeno, 1997) 
Indirect hot water cylinder (Blower, 2002) 
Indirect system (Greeno, 1997)
7 
Additionally, secondary circulation is needed to prevent dead legs and therefore 
reducing in wastage of water. The secondary flow pipe must be avoided from having 
excessive lengths and reverse circulation can be prevented by non-return valve if 
pump is not running and water is drawn off. The secondary circulation carries 
continuous flow of hot water but loses heat at the period of circulation. 
 Indirect hot water system with expansion vessel- 
It is more economical when an expansion vessel is connected to the primary 
circulation instead of expansion and feed cistern, expansion pipe and boiler feed 
pipe. There is a temporary connection of the primary circulation to the water main. 
A volume of nitrogen is used to absorb water expansion and is separated from 
water by a diaphragm. 
 Vented storage hot water supply system- 
The vent pipe which is included in this system is let open to the open air. Its 
function is to allow the expansion of hot water when heated without increasing the 
pressure of the system. Without its vent pipe, the storage vessel might burst 
causing flood. Previous versions of this system made the vent pipe to discharge 
out through the top of the roofs. However, most of the system nowadays has it 
over the top of a cold water storage cistern with a return bend. 
 Unvented storage hot water supply system- 
This type of system does not require high level cisterns. They supply both the 
cold and hot water at the same pressure and instead of using large pipes, smaller 
pipes may be used. The storage cylinder must be able to tolerate the main 
pressure and overheating of the hot water. Overheating of water in this system 
could lead to explosion and this is why this system is prohibited in some countries 
such as the UK.
Vented storage hot water supply 
system (http://www.home-heating-systems- 
8 
and-solutions.com/open-vented- 
cylinders.html) 
Unvented storage hot water supply system (Greeno, 1997)
9 
Others 
Solar heating of water 
This system is made up of feed and expansion cistern, hot-water cylinder and solar panel. 
Solar panel (Solar collector) is installed at the roof to collect sufficient amount of solar energy 
for water heating. In some buildings, a small pump is used to enhance the circulation. 
Usually, in the solar panel, there are copper sheets with waterways attached and they are 
backed by insulation. 
The copper sheets are protected externally by one or two layers of glasses which allow solar 
radiation to penetrate freely. The solar panel is linked to the indirect hot water system and 
some space is needed for heat exchanger. Measures have to be taken by adding in 
antifreeze to the circulating water to prevent freezing. Reverse circulation and heat loss to 
cold night sky must be prevented in order for the system to function properly. As solar heat 
couldn’t provide continuous supply of hot water on its own, immersion heater can be added 
for additional heating of water, which means that both sources of heat work together. The 
solar circuit and the boiler-fed 
coil can be in one cylinder or 
in separated cylinders. In this 
case, the solar coil supplies 
preheat the water and the 
boiler-heated cylinder will heat 
the water to the final or 
required temperature. This 
system depends largely on 
the external weather condition 
for better functioning. 
Solar hot water supply (Greeno, 1997)
10 
Installation of Hot Water Supply in High Rise Building 
The installation part of a hot water supply are easily understood through theoretical studies 
but when it comes to practical, it is a lot more complicated when you are installing the piping 
for the entire high rise building. High rise building are buildings which are normally 10 stories 
high and above. We can imagine the amount of pipes connecting up from the water supply 
at the ground floor and penetrating into each floor. It is because there are waste water pipes, 
storm water pipes, air-conditioning vent in the building which looks alike and which we need 
to carefully identity and handle. 
There are few considerations to be taken in order to achieve a well-planned installation. First 
and foremost, the developer has to decide which type of hot water supply to use in the 
building. There are two types; centralised or localised of hot water supply are suitable for 
high rise buildings. Different high rise buildings have different purpose, like in a hotel. It is 
more convenient and efficient to have centralised hot water supply. Centralised hot water 
supply is designed to heat the water in a centralised water boiler tank and distribute to 
consumers in the building. For this installation, it is suitable for building where water 
consumption is high like hotels. During the vacation peak season, hotels are mostly fully-booked 
and occupied. The consumption of hot water is at its peak, and this is the time where 
a centralized hot water storage tank shows a great contribution. Centralised hot water 
system can store a huge amount of hot water in the tank waiting to be consumed by the 
customers. Localised hot water supply is designed to be installed in specific places where 
hot water supply is needed. For example, in a multi-storey office building, the consumption of 
hot water is low. It is because office is usually only for people to work so, they do not 
consume much hot water. They only need hot water when making a cup of hot coffee or 
washing their hands when needed. But there are some office buildings that allow people to 
take shower and the hot water is only need for that specific situation. Although there are 
people taking the shower, the consumption of water only increases slightly compare to 
hotel’s consumption. 
It is possible for any building to use any type of hot water supply but when it comes to 
considering the efficiency of the system used. Centralised hot water supply is usually 
suitable where there is high consumption of water. If a localised hot water supply is replaced 
with centralised hot water supply, it will result in an expensive cost for installing each and 
every hot water boiler for every rooms needed. On the other hand, replacing a localised hot 
water system with a centralised hot water system will result in an excessive hot water 
storage and during the preservation of hot water, components of the hot water storage will 
tend to fail as time goes by.
During the installation of hot water supply, developer or contractor will normally install 
insulators to protect the piping. Insulator is a soft material like a sponge, and it keeps the 
pipes from frost or prevent from hurting others by burning other’s arms. It is because during 
the winter, the room temperature is very low and non-peak season. Hotels aren’t so actively 
been used, many piping will become frosted due to lack hot water travelling through those 
piping. Hot waters that stay in the pipes will become ice if we did not wrap the pipes with 
insulators. 
Another important consideration is choosing the right materials for all the piping in the 
building. The right material chosen will give great benefits in the long term run. The cost of 
maintenance will reduce dramatically by installing good and durable material pipes. There 
are a few materials that is generally used in the industry; Copper, Cross-link Polyethylene 
(PEX) and Polybutylene (PB). 
11 
Copper is a metal material which is very high in thermal 
conductivity. It is commonly used in the industry due to its 
low cost and easily obtained from hardware store. The 
lifespan of copper is also one of the great advantages 
which require less maintenance. Piping are normally 
hidden and covered with different finishes; a low 
maintenance material will ease the user for a long period 
of time. People normally only change the pipes after 
buying old houses which are more than a decade old. 
Copper pipe 
Cross-link Polyethylene also known as PEX, is a high-temperature 
resistant and flexible plastic pipe. Using 
PEX as piping materials will eventually speed up the 
whole installation process. The flexibility of PEX will 
allow the contractor for ease of installation although the 
structure of the house is complicated. The cost of this 
PEX pipe 
material is also reasonable. However, the high temperature resistance have a limit of 100oC 
for any significant length of time.
12 
Lastly, Polybutylene also known as PB is a plastic resin 
material that is low cost and is easy to install. In the early 
90’s, this product is commonly used in the overseas country. 
However, as years goes by, this product was found not to be 
resistant to oxidants. This product is no longer popular after 
the discovery of poor chemical resistivity. 
PB pipe 
As for our case, hotels normally incorporate copper piping as it is durable and not so costly. 
Using copper may also give advantage in the preservation of hot water during non-peak 
season. 
Installation of hot water supply at hotels widely uses centralised hot water storage which 
places the hot water storage tank on top of the building or installing a reasonable size of 
storage tank at every 10 levels. Due to the water pressure needed to pump the water, 
installing several storage tanks every 10 levels will increase the water pressure compared to 
pumping the cold water to the top floor and boil the water on the top floor and let the hot 
water flow throughout the whole building. Building centralised hot water storage on top floor 
maybe expensive due to the electricity usage of keeping the temperature of hot water. We 
recommend installing hot water storage at every 10 floors due to cost savings and eco-friendly. 
This way of building installing the hot water supply will give a consistent temperature 
of hot water supply to the user in that range of floor. 
Zoning valves will also be installed at every floor for safety purpose. Zone valves are 
designed to be installed at the main pipe before pipes separating to every rooms in that 
particular floor. Stopping the zone valve will block the supply of water to the specific floor. 
This will allow the maintenance work need on those piping in that specific floor.
13 
MAINTENANCE 
It is crucial to carry out periodic hot water supply system’s maintenance as it can significantly 
extend the system’s life and control the loss of efficiency to be at minimum. 
First of all, monitoring the temperature of the hot water supply system is one of the most 
essential maintenance to ensure the hot water supplied is at a suitable temperature. For hot 
water supply systems in hotels, which are circulating hot water supply systems that are of 
larger scales, there will be principal loop, which will supply hot water to a group of outlets, 
and the smaller loops are known as subordinate loops. Furthermore, there will be localized 
loops in the hot water systems in hotels which can be identified as tertiary loops which 
supply hot water to a smaller amount of outlets. Monitoring temperature should be 
conducted at sentinel points, which are points that are specifically selected to represent the 
condition in the system (HSE, 2014). Monitoring the temperature at selected sentinel points 
should be carried out every month ideally in order to ensure the hot water to be at a suitable 
temperature. 
Besides, water softening should be carried out at the connection in between cold water 
supply to the hot water system. Although light scale formation on the inner surfaces of pipes 
can prevent leaching of metals, heavier deposits are more likely to happen in hard water 
areas (HSE, 2014). These deposits will increase the surface area and can cause microbial 
colonization, which will then cause the water to be infected by microorganisms. Water 
softening should be carried out to reduce the risk of scale being deposited at the base of the 
calorifier and heating coils, and the potential of formation of scale within the system pipe 
work and components which will reduce the flow significantly and cause a huge impact on 
the efficiency of the system (HSE, 2014). 
Furthermore, the calorifiers should be inspected internally by removing the inspection hatch 
and if there is no inspection hatch, the initial flush from the base of hot water heaters should 
be collected and to be inspected for the clarity, quantity of debris, and temperature (HSE, 
2014). This inspection should be carried out annually and the frequency has to be increased 
as indicated by the risk assessment or whenever the result of inspection findings is not 
satisfying. 
Moreover, since chlorine will be used in the water system for disinfection purposes, the 
amount of chlorine should be inspected quarterly every year to ensure the concentration of 
chlorine is at a suitable range of 0.5 – 1.0 mg per liter (HSE, 2014). If the chlorine 
concentration is over the preferred range, it will cause a lot of health problems to the users, 
such as skin infections, irritations, and etc.
Last but not least, water samples at final outlets should be collected randomly on a weekly 
basis for inspection purposes. This has to be done to ensure that the hot water supplied 
contains no contamination and all the required elements in the water are of suitable dosage. 
If the inspection shows that there is contamination or the elements in the water is overdosed, 
further inspection has to be carried out throughout the entire system, especially on the 
storage and piping system and essential repair should be conducted in order to prevent any 
possible harm and to prolong the hot water supply system’s life and maintain the efficiency 
of the system. 
14
15 
Advantages and Disadvantages 
According to the hot water supply system for high rise building, commonly they are 
using indirect hot water system. There are some advantages in using indirect hot water 
supply system. 
Indirect system 
 Separate circuit for the water drawn off at taps 
 Used in hard water areas to prevent scaling of boiler and pipes 
 Used when heating is combined with the system 
 Less maintenance cost 
Other than indirect hot water system, we also have direct hot water system. There are 
also some advantages in using direct hot water supply system. 
Direct system 
 Water through the boiler can be drawn off for the taps 
 Saves the cost of a storage and expansion cistern and associated pipework 
 Heat quicker 
 Adequate pressure on the main 
 Sealed primary circuit can be pumped or can circulate by natural convection 
Besides that, they is also vented and unvented hot water system. They also have their 
own advantages and disadvantages. 
Unvented system 
 Provide hot water constantly at main pressure 
 No requirement for a cold water storage tank 
 Extra pipework to link it up 
 Give greater flexibility to the design of taps, mixers and shower heads 
 Less installation cost 
× Need specialist installation 
× Installation fees expensive than the traditional vented system 
× Rely on automatic control (require periodic maintenance) 
× Will run out of water 
× Very inconvenient
16 
Vented system 
 Less complicated 
 Easier to install 
 Cost less to buy and maintain 
 Can be two type (indirect and direct vented system) 
× Require cold water storage tank 
Types of water heater 
There are several different types of hot water heaters such as conventional storage 
water heaters, tankless or demand-type water heaters, heat pump water heater, solar water 
heaters, tankless coil and indirect water heaters. Different types of water heaters have some 
advantages and disadvantages: 
Conventional storage water heater 
 Low product cost and low installation cost 
 Inexpensive and widely available in a variety of sizes (for replacement) 
 Instant hot water (provide hot water faster) 
× Higher utility bill (it heat and reheat the water) 
× Can run out of hot water 
× Storage space needed 
× Less durable 
Tankless or demand-type water heaters 
 Energy savings / Operating Cost 
 Lifespan 
 Compact size (space saving) 
 Durable 
 Can be shift easily 
 The unit never run out of hot water 
× Limited Output 
× Expensive for initial cost 
× Best performance come from gas units
17 
Tankless coil 
 Does not required tank 
 Most efficient during cold weather 
× Inefficient for those in warmer climate 
Solar Water Heater 
 Use the free energy of the sun to heat your water 
 Lower monthly electric (or gas) utility bills 
 It is suitable at our country cause our country is tropical climate 
 Renewable (no fuels required) 
 Non-polluting 
 Lower maintenance fee 
 High efficiency 
× High initial cost 
× Installation is complicated 
× High maintenance cost 
Heat pump water heater 
 Big volume of hot water 
 Long lifespan 
 Low maintenance cost 
 Very convenient (can be installed indoors and outdoors) 
 Anti-freezing 
 Safe and eco-friendly (no burning, no gas) 
 Efficiency 
× High initial cost 
× Sizes of heat pump could be big 
× Quality are various 
Indirect water heater 
 Efficient choice for most home 
 Saves energy 
 Can be fired by gas, oil, propane, electric or solar energy 
 Efficient life span (made of stainless steel) 
× Required storage tank
18 
Problems in Hot Water Supply System 
Hot water supply system may have some flaws in its design and result in problems in its 
function. There are several defects that may occur in hot water supply system. 
1. Air locks 
Air locks when air enters into the system either through a cylinder vent, when the tank 
runs low and when the water is heated. So when there is air in the system, it will rise 
and accumulate at high points which will cause restriction of water flow. Air may also be 
trapped where pipes have fall or dips in reverse direction and this also causes water 
flow to stop. 
In order to eliminate air locks in the water pipes, sufficient pressure is required to push 
the air through the pipe. The pipes will need be drained and refilled or by blowing 
through the pipework. Another way is to design the hot water system by placing vent 
points in which pipes will rise to so that air can escape through the vents.
19 
2. Noises 
Generally, noises may occur in high pressure systems, in primary flow and return pipes or 
in the boiler. These noises occur due fluctuations in velocity of water flow which causes 
the pipes to vibrate and make ‘knocking’ or ‘hammering’ sounds. ‘Knocking’ or 
‘hammering’ usually occurs in metal pipes but it can also happen in plastic pipes. It can 
also result from water expansion due to corrosion of pipes. These pipes will need to be 
descaled or replaced with new pipes. Besides that, noises are one of the main defects in 
boilers. The noises result from inadequate flow of water or unsuitable design. 
There are few methods to reduce and prevent the occurrence of noises in hot water 
services: 
a) Pipes should not be in direct contact with building structure 
b) Use rubber insulated clips to clip over pipes 
c) Pipework should be fixed rigidly to prevent movement 
d) Design suitable size of pipework to avoid excessive velocity water 
3. Poor water flow 
Air locks, clogged pipes, mineral clogging in the water tank or tankless coil or insufficient 
water supply and even air drawn through the vent can cause poor flow of water in the hot 
water services. If air is drawn into the system through vents, a larger cold feed pipe can 
be inserted or the storage cistern can be raised so that the pressure of water flow will 
increase. The increased pressure will then be able to push and eliminate the entrained 
air and therefore, increase water flow. 
4. Insufficient hot water 
Lack of hot water supply may stem from unsuitable size of hot water cylinder or boiler, 
excessive primary flow and return pipes, leakages, air locks or poor quality fuel used for 
heating water. Insufficient hot water may also be due to mineral deposits and blockage in 
a hot water tank.
20 
5. Leaks 
Boilers used for heating water and pressure relief valves are susceptible to leaks. These 
boilers should be regularly checked every 15-20 years. Leakage in boilers, pressure 
relief valves or expansion vessel will result in loss of pressure. Leakages in boi lers 
happen due to the corrosion of pipes and problems in the boiler limit control. Thermal 
expansion in closed water system will cause leaks from the pressure relief valve 
periodically. 
6. Overheating and failure of heating element 
Immersion heaters and the thermostats also need to be checked. The thermostats may 
get faulty over time. So, if the thermostats give wrong temperature readings, the hot 
water supply will not be very efficient. The boiler or water heater will continue to heat the 
water even though the maximum temperature has reached. Sometimes, mineral deposits 
may build up on the heating elements thus damaging them. 
7. Back siphonage 
Back siphonage is the backflow of water due to the existence of negative pressure, which 
is below the atmospheric pressure, in the supply pipework. This phenomenon occurs due 
to the excessive demand of water by user or when there is water supply failure. Under 
some circumstances such as when suitable precautions do not exist in the system, 
content in the sanitary appliances might flow back into the supply pipework and creates 
unwanted problems. The risks of back siphonage are contamination risk, health risk and 
water quality affecting risk. In order to prevent back siphonage, certain precaution 
measures such as air gap to separate supply pipework from the installation pipework.
21 
FUTURE IMPROVEMENT 
We studied on the improvements of the water heater system. The defects in hot water 
supply system can be repaired and regularly checked to enhance the supply of hot water in 
a building. 
 For the electrical water heaters; inspection, diagnosis and repair can be done. If one 
heating element on the electric water heater has burned out, expect more rapid hot water 
(the lower element is still working but the upper one is disfunctional) or less quantity of 
hot water (the upper element works and the lower one is disfunctional). 
 Install extra tanks to increase hot water; pre-heat the hot water absorbing ambient 
building heat or increase hot water quantity with cascaded, staged, multiple water 
heaters, possibly using more than one energy source. Adding extra tanks can improve 
both temperatures (water is pre-heated) and quantity of hot water. 
 Hot water delivery time can be increased by installing hot water pump and recirculating 
loop systems for instant, hot water system which are incorporated in large buildings. This 
won’t give you a higher water temperature overall but it will reduce the time between 
turning on that hot water faucet and when hot water appears. 
 Hot water pressure loss and insufficent hot water may be due to blockage at the water 
heater or mineral clogging in plumbing fixture. In order to fix this, the cold water supply 
and plumbing fixture needs to be checked for any blockage. Installing extra hot water 
tanks can improve the water pressure and even the flow and volume of hot water that 
can be supplied to a whole building. Also, if the initial source of water heater is for 
example, tankless coil, which does not provide adequate pressure and quantity of hot 
water, installing a separate water heater such as gas fired water heater or an 
instantaneous water heater can solve the problem and also reduce cost at the same time.
22 
Case study I (Local) 
Ruemz Hotel 
Ruemz Hotel@Taylor’s Lakeside Campus 
On 12th of November, 2014, at 2.30 p.m., we paid a visit to Ruemz Hotel which is located at 
the Syopz Mall, the commercial block of Taylor’s University Lakeside Campus. Every 
member took this opportunity to have a look at the type of hot water supply system installed 
in the hotel. Ruemz Hotel has 84 hotel rooms and has been operating for approximately 4 
years until now. It is well known for its idea being a unique hotel-in-a-campus concept. 
We were brought to one of the hotel rooms by Muhammad Izzat Ilyasa bin Shihabuddin, who 
is the maintenance staff of Ruemz Hotel. Mr. Izzat showed us the water storage heater 
which is located above the ceiling of the bathroom. According to Mr. Izzat, each of these 
water storage heaters has the capacity of 135 litre and each hotel room is allocated with one. 
He compared it with the standard 60-70 litre domestic water heater that can be found in 
residential areas to show how high the hot water supply hotels require to maintain its 
business flow. By then, we can safely deduce that the system this hotel uses is localized 
instantaneous water storage heater powered by electricity.
There are two pipes connected to the water heater. One is the blue ABS pipe which carries 
blue water and another is a copper pipe which carries hot water to every draw off points in 
the room. The stored water is heated by an electric element until the water has expanded 
enough to discharge from the discharge spout. Cool water from the base of the unit will then 
replace the hot stored water that has discharge out. As after the discharging of hot water the 
water will soon cool down again. 
23 
ABS pipe and copper pipe
According to Mr. Izzat, the problems faced in this hot water supply in the hotel is mainly that 
sometimes, the electricity will trip due to overheating of the water heater coil element. The 
standard temperature of the hot water supplied is between 60C to 75C. In normal cases, 
the thermostat in the water heaters will observe and detect the water temperature to gauge it 
to be around that optimal range. This is to prevent damages on the heaters internal 
components. However, the thermostat may become faulty due to wear and tear and fail to 
accurately detect the temperature of water thus, causing the water heater to overheat. 
24 
Group photo with Mr. Izzat
25 
Case Study II (Overseas) 
Royal Orchid Sheraton Hotel @ Bangkok, Thailand 
Royal Orchid Sheraton Hotel started operating since 22nd July, 1983 and currently, the hotel 
has a total of 726 guest rooms and suites. It is located at 2 Charoen Krung Soi 30, Siphya, 
Bangrak, Bangkok, 10500, Thailand. (Royal Orchid Sheraton, 2014) 
Originally, Royal Orchid Sheraton Hotel uses a hot water supply system which is made up of 
2 boilers, where 1 of them is used as a stand-by boiler. The boiler is capable of producing 5 
tons per hour each to produce steam for domestic hot water supply, kitchen and laundry 
services (SETAtWork, 2009). The average fuel consumption of a boiler was about 2,000 liter 
per day (SETAtWork, 2009). The system supplies hot water using 5 hot water generators 
which use steam as heat source. The temperature of domestic hot water supply is controlled 
at around 55ºC. The average hot water consumption is about 95m3 per day at 70% 
occupancy (SETAtWork, 2009). 
When the price of fuel oil was increased to about USD0.70 per liter in 2008, the hotel has 
decided to use Solar Water Heating System as shown in Figure 2 in order to save energy 
cost (SETAtWork, 2009). The sola++r water heating system consists of 360m2 flat plate 
solar collectors, two hot water storage tanks where each of them has a capacity of 23,000 
liters, circulation pumps, and a control system. The system can produce about 24,000 liter of 
water per day at an average temperature of 55oC (SETAtWork, 2009) and it is installed on 
the concrete roof top. 
Figure 2: Schematic Diagram of Solar Water Heating System used in Royal Orchid Sheraton 
Hotel
Differential thermostat is used in the Solar Water Heating System to determine when the 
circulation pumps need to be switched on. When the temperature of solar collector is about 
10oC higher than the water temperature in the storage tank, the circulation pumps will be 
switched on and the pumps will be switched off when the temperature difference is around 
5oC (SETAtWork, 2009). The hot water from the storage tank will flow into existing hot water 
generators and will be discharged to the existing hot water piping system. 
However, one of the biggest concerns about Solar Water Heating System is that the weather 
plays a significant role in the system. In order to ensure that there is always enough hot 
water supply in the storage tank, Royal Orchid Sheraton Hotel has also installed 5 units of 
heat pump to produce additional hot water to the hot water storage tank. Each unit has a 
capacity of producing around 2,000 Liter of hot water at 50oC per unit (SETAtWork, 2009). 
The heat pumps will only start to operate once the temperature of solar heated water is 
below a set point, which usually happens in the evening and night time. 
26 
Figure 3: Heat Pumps Installed on the Roof Top of Royal 
Orchid Sheraton Hotel
27 
Learning Outcomes 
Through this assignment, we were able to determine the types of systems in hot 
water services and understand the differences between each system and the installation and 
requirements of the different types of hot water supply system. Besides that, we were able to 
identify the advantages and disadvantages of each different types of system, and also 
problems that may be encountered in hot water supply system. Knowledge of the benefits 
and problems can help us to determine how to choose the right hot water supply system 
which is to be installed in a particular building. Not only that, it also enables us to determine 
how to properly maintain the system so that we can avoid and prevent problems in the 
system and thus, have a better, functional and long-term hot water supply system. As the 
technology is improving, we were able to identify several improvements that could be made 
to hot water supply system in order to enhance the system and eliminate or reduce problems 
in the system. 
We had the opportunity to visit Ruemz Hotel as a part of our case study. From this case 
study, we were able to understand how does an instantaneous water heater looks like and 
also where it could be located in building. This case study enabled us to understand better 
about the application of different types of hot water system according to the requirements of 
the building.
28 
References 
Advantages and Drawbacks of Heat Pump Water Heaters | Heat-Pump-Industry.info. (n.d.). 
Retrieved November 11, 2014, from http://www.heat-pump-industry.info/advantages-and-drawbacks- 
of-heat-pump-water-heaters.html 
Angelfire. (n.d.). Hot Water Notes.pdf. Retrieved from 
http://www.angelfire.com/co4/pfnotes/Hot_Water_Notes.pdf 
Blackwell Publishing. (2006). Hot and Cold Water Supplies Part 2. Retrieved from 
http://www.blackwellpublishing.com/treloar/1405139625_4_002.pdf 
Blower, G. J. (2002a). Plumbing Mechanical Services Book One. 4th ed. England: Pearson 
Education Limited. 
Blower, G. J. (2002b). Plumbing Mechanical Services Book Two. 4th ed. England: Pearson 
Education Limited. 
Burberry, P. (1997). Mitchell’s Environment and Services. 8th ed. Harlow, England: Addison 
Wesley Longman. 
Case Studies: Solar Water Heating System, Royal Orchid Sheraton Hotel, Thailand on the 
SETatWork Website. (n.d.). Retrieved November 12, 2014, from 
http://www.setatwork.eu/database/products/R165.htm 
Central Hot Water in High-Rise Buildings. (n.d.). Retrieved October 22, 2014, from 
http://www.pmengineer.com/articles/85190-85190-central-hot-water-in-high-rise-buildings 
Copper Pipe and Tubing - W&O - Marine Supplier of Pipes, Valves, and Fittings. (n.d.). 
Retrieved November 18, 2014, from http://www.wosupply.com/index.php/products/pipe-and- 
tubing/copper 
Crosslinked Polyethylene (PEX) Pipe & Tubing. (n.d.). Retrieved November 18, 2014, from 
http://plasticpipe.org/pdf/tn-17_crosslinked_polyethylene_pex.pdf 
Greeno, R. (1997). Building Sevices, Technology and Design. England: Pearson Education 
Limited. 
Ginde AL-PE Composite Pipe Co.,Ltd.-WIN MEMBER SUPPLIERS. (n.d.). Retrieved 
November 18, 2014, from 
http://gindegroup.win.mofcom.gov.cn/en/plate01/product.asp?id=29968
Health and Safety Executive. (2014). Legionnaires’ disease. Retrieved November 14, 2014, 
from http://www.hse.gov.uk/pubns/priced/hsg274part2.pdf 
29 
How to Choose a Hot Water Heater | Today’s Homeowner. (n.d.). Retrieved November 05, 
2014, from http://www.todayshomeowner.com/choosing-a-hot-water-heater/ 
Hot Water Supply. (n.d.)., Retrieved November 10, 2014, from 
http://www.mech.hku.hk/bse/MEBS6000/mebs6000_1011_02_hot_water_supply.pdf 
Ltd, B. (2014). Water hammers and air locks in water supply pipework. Retrieved from 
http://www.level.org.nz/water/water-supply/system-layout-and-pipework/noise-and-air-locks-in- 
pipework/ 
NIC EIC Training. (2011). 2. Vented hot water systems, 2-7. Retrieved from 
http://www.renewtech.co.uk/UVHWOSG Sec 2.pdf 
PB Pipes for Floor Heating manufacturers,PB Pipes for Floor Heating exporters,PB Pipes for 
Floor Heating suppliers,PB Pipes for Floor Heating OEM service. (n.d.). Retrieved 
November 18, 2014, from http://www.cn-jxgy.com/products_info/PB-Pipes-for-Floor- 
Heating-170380.html 
Polybutylene Piping, Plumbing - Environmental Hazard. (n.d.). Retrieved November 18, 
2014, from http://www.propex.com/C_f_env_polybu.htm 
Product Pros and Cons: Tankless Water Heaters vs. Conventional Storage Tanks | Builder 
Magazine. (n.d.). Retrieved November 08, 2014, from 
http://www.builderonline.com/building/building-science/product-pros-and-cons-tankless-water- 
heaters-vs-conventional-storage-tanks_o 
Pros and cons of solar water heaters | Proud Green Home. (n.d.). Retrieved November 09, 
2014, from http://www.proudgreenhome.com/blogs/pros-and-cons-of-solar-water-heaters/ 
Royal Orchid Sheraton. (2014). Exterior Night. Retrieved November 12, 2014, from 
http://assets.royalorchidsheraton.com/XLGallery/Exterior-Night.jpg 
Royal Orchid Sheraton Hotel & Towers l Hotel History. (n.d.). Retrieved November 12, 2014, 
from http://www.royalorchidsheraton.com/en/hotelhistory
30 
Seeley, I. H. (1987). Building Maintenance. 2nd ed. Great Britain: Macmillan Publishers 
Limited. 
Selecting a New Water Heater | Department of Energy. (n.d.). Retrieved November 10, 2014, 
from http://energy.gov/energysaver/articles/selecting-new-water-heater 
Session 2: Hot Water Supply. (n.d.). Retrieved November 10, 2014, from 
http://www.mech.hku.hk/bse/MEBS6000/mebs6000_1011_02_hot_water_supply.pdf 
Solar Thermal: Pros and Cons - Part 1: Solar Heating and Cooling. (n.d.). Retrieved 
November 11, 2014, from http://www.triplepundit.com/2012/05/solar-thermal-pros-cons-part- 
1-solar-heating-cooling/ 
Tankless Coil and Indirect Water Heaters | Department of Energy. (n.d.). Retrieved 
November 13, 2014, from http://energy.gov/energysaver/articles/tankless-coil-and-indirect- 
water-heaters 
Traditional Water Heaters vs. Tankless Water Heaters: Which One is Better? - Ragsdale 
Heating, Air & Plumbing - Dallas, GA. (n.d.). Retrieved November 04, 2014, from 
http://www.ragsdaleair.com/knowledge/entry/traditional-water-heaters-vs.-tankless-water- 
heaters-which-one-is-better/ 
Types of water heaters > FortisBC. (n.d.). Retrieved November 12, 2014, from 
http://www.fortisbc.com/NaturalGas/Homes/AppliancesAndEquipment/WaterHeaters/Pa 
ges/Types-of-water-heaters.aspx 
Vented and Unvented Hot Water Cylinders. (n.d.). Retrieved November 04, 2014, from 
http://www.boilerguide.co.uk/articles/vented-and-unvented-hot-water-cylinders 
What Are The Pros And Possible Cons Of using Solar Water heaters? | Adair Total Home. 
(n.d.). Retrieved November 01, 2014, from http://www.adairtotalhome.com/what-are-the- 
pros-and-possible-cons-of-using-solar-water-heaters

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Assignment- report

  • 1. 1 Introduction From your morning hot shower to the daily cup of coffee, hot water plays an important role in our everyday lives. Hot water is a necessity not only for domestic uses but also for commercial uses, such as in hotels and hospitals. Hence, functional hot water system is essential to meet the needs of different buildings from residential houses to high rise buildings. There are many different types of hot water supply systems which can be separated into two main categories, localised and centralised system. These both systems are the methods they distribute the water, and are then branched out to meet each personalised requirements. Localised system is mainly for domestic use which emphasise more on its small-scaled instantaneous yet affordable heating system. On the other hand, centralised system has an advantage of having a large storage to accommodate its huge demand while having efficient pipework to deliver to each drawing-point. Moreover, the awareness of going green has gradually become more wide-spread globally and thus solar heating system has been chosen as an alternative source of water heating.
  • 2. 2 Hot Water System Many aspects have to be taken into considerations when the designer is planning the hot water system layout. This is to ensure the suitable type of system is incorporated into the different buildings to meet the different requirements of what it was to be used for. Here are some deciding factors that should be considered when determining the suitable type of hot water system for the building.  Required consumption  Peak demands  Type of installation (local or central)  Required storage capacity  Methods of heating water  Insulation of pipework  Further actions that has to be taken to minimise future problems Types of Hot Water Supply System Localised Instantaneous single points Storage type single points Centralised Direct Electric water heating Gas storage heaters Boiler-cylinder system Instantaneous system The multi-port The water-jacketed tube heater The combined primary storage unit Indirect With expansion vessel Vented storage Unvented storage Others Solar heating
  • 3. 3 Localised hot water distribution system A localised system is a system single-point heater located above a sink which heats up water to suffice its local needs. Commonly, the water is heated using gas and electricity as its fuel. In some cases it also comes with a small storage vessel but mostly its instantaneous system will be engaged. A long distribution pipe is necessary for this system to reach out to all of the drawing points. This means a long wait might incur during peak periods. It also has a greater risk of fire. There are two types of localised systems:  Instantaneous single points These heaters are usually located directly above the sanitary appliances and its water flow can be controlled through the inside. They are also powered by either gas or electricity. It does not require any storage and the heating process only begins when desired. After the water has flowed into the heater, the electric heating element will quickly heat up the water surrounding it. The temperature of the water will be directly proportional to the power rating of the heater and the water flow rate. By sensing the water flowing through the heater through a flow switch inside, electrical contacts are transferred to the immersion heater element to convert it into heat energy.  Storage type single points Localised system (Blackwell Publishing, 2006) These heaters are located near a sink and have a capacity not more than 15 litres. The stored water is heated by an electric element until the water has expanded enough to discharge from the discharge spout. Cool water from the base of the unit will then replace the hot stored water that has discharge out. As after the discharging of hot water the water will soon cool down again, it is only suitable for small quantities of draw off as the hot water which can be discharged is limited.
  • 4. 4 Centralised hot water distribution system On the other hand, the water in a centralised system is heated in a hot storage vessel, a boiler or a small gas circulator. They are connected by supply pipework and circulatory pipework. The instruments are placed in a position where it is able to reach to every draw-off points of the building through a system of pipework. In a centralised system, the water is heated in the storage vessel and boiler that is located in an appropriate position of the building. The water is fed to and fro from the boiler by what it is called as primary flow and return pipes. This water circulates throughout the whole system by convection or the aid of circulating pumps. Moreover, the temperature of the water stored inside the storage vessel should not exceed 60◦C. If the temperature drops below 60◦C, health issues will arise as Legionella bacteria’s survival time increases. An easy way to eliminate this risk is to install a thermostat to monitor its temperature.  Direct hot water supply A direct system heats the water in its storage cylinder and transfers heat “directly” to the surrounding water. In a direct system, there are chances where precipitation of limestone will occur when heated. This precipitation will then clog the boiler and the nearby pipeworks. Therefore, direct system is only suitable to be used in areas of “soft” water. This system could lead to damages or even explosion and is not suitable for hot water central heating. The following are some examples of the various types of centralised direct hot water system.  Electric water heating- A system having an immersion heater installed in the hot water storage vessel. When its thermostat senses a certain temperature, the heater automatically switches off. The heater should be at least 50mm measuring from the base of the storage vessel to avoid unwanted sediment disturbance.  Gas storage heaters- The stored water are heated directly with gas burner installed below it. It incorporates an open flue to convey exhaust gases out to the external environment.
  • 5. 5  Boiler-cylinder system- The hot water from the boiler is distributed via primary flow and return pipe. However. It should not be used in hard water areas to prevent pipework blockage. Centralised direct system (Blackwell Publishing, 2006)  Instantaneous system-o Centralised instantaneous system (Blackwell Publ ishing, 2006) The multi-point- This system contains a gas burner which is placed under the heat exchanger. When hot water is required, the water will start circulating through the heater. When this happens, they will be a sudden reduction of water pressure. This pressure difference will open the gas line and starts heating. o The water-jacketed tube heater (thermal storage system) This system is a typical instantaneous system equipped with stored supply of central heating water. As the water heats up, the water will expand and is retreated to an expansion chamber. o The combined primary storage unit (CPSU) o This system comparing to the water-jacketed tube heater, differs only at this is combined into the boiler without needing extra hot water storage vessel.
  • 6. 6  Indirect hot water supply An indirect system consists of an expansion, a calorifier (or hot water storage vessel) and a heat exchanger. Water from the boiler in the primary pipework is passed through a cylinder containing the heat exchanger, performing a continuous circulation of water to heat up the water. The closed circulation of water can prevent clogging by limestone as there is no new water input and the water in this circulation does not mix up with the water in the calorifier. Indirect hot water system with expansion vessel (Greeno, 1997) Expansion vessel (Greeno, 1997) Indirect hot water cylinder (Blower, 2002) Indirect system (Greeno, 1997)
  • 7. 7 Additionally, secondary circulation is needed to prevent dead legs and therefore reducing in wastage of water. The secondary flow pipe must be avoided from having excessive lengths and reverse circulation can be prevented by non-return valve if pump is not running and water is drawn off. The secondary circulation carries continuous flow of hot water but loses heat at the period of circulation.  Indirect hot water system with expansion vessel- It is more economical when an expansion vessel is connected to the primary circulation instead of expansion and feed cistern, expansion pipe and boiler feed pipe. There is a temporary connection of the primary circulation to the water main. A volume of nitrogen is used to absorb water expansion and is separated from water by a diaphragm.  Vented storage hot water supply system- The vent pipe which is included in this system is let open to the open air. Its function is to allow the expansion of hot water when heated without increasing the pressure of the system. Without its vent pipe, the storage vessel might burst causing flood. Previous versions of this system made the vent pipe to discharge out through the top of the roofs. However, most of the system nowadays has it over the top of a cold water storage cistern with a return bend.  Unvented storage hot water supply system- This type of system does not require high level cisterns. They supply both the cold and hot water at the same pressure and instead of using large pipes, smaller pipes may be used. The storage cylinder must be able to tolerate the main pressure and overheating of the hot water. Overheating of water in this system could lead to explosion and this is why this system is prohibited in some countries such as the UK.
  • 8. Vented storage hot water supply system (http://www.home-heating-systems- 8 and-solutions.com/open-vented- cylinders.html) Unvented storage hot water supply system (Greeno, 1997)
  • 9. 9 Others Solar heating of water This system is made up of feed and expansion cistern, hot-water cylinder and solar panel. Solar panel (Solar collector) is installed at the roof to collect sufficient amount of solar energy for water heating. In some buildings, a small pump is used to enhance the circulation. Usually, in the solar panel, there are copper sheets with waterways attached and they are backed by insulation. The copper sheets are protected externally by one or two layers of glasses which allow solar radiation to penetrate freely. The solar panel is linked to the indirect hot water system and some space is needed for heat exchanger. Measures have to be taken by adding in antifreeze to the circulating water to prevent freezing. Reverse circulation and heat loss to cold night sky must be prevented in order for the system to function properly. As solar heat couldn’t provide continuous supply of hot water on its own, immersion heater can be added for additional heating of water, which means that both sources of heat work together. The solar circuit and the boiler-fed coil can be in one cylinder or in separated cylinders. In this case, the solar coil supplies preheat the water and the boiler-heated cylinder will heat the water to the final or required temperature. This system depends largely on the external weather condition for better functioning. Solar hot water supply (Greeno, 1997)
  • 10. 10 Installation of Hot Water Supply in High Rise Building The installation part of a hot water supply are easily understood through theoretical studies but when it comes to practical, it is a lot more complicated when you are installing the piping for the entire high rise building. High rise building are buildings which are normally 10 stories high and above. We can imagine the amount of pipes connecting up from the water supply at the ground floor and penetrating into each floor. It is because there are waste water pipes, storm water pipes, air-conditioning vent in the building which looks alike and which we need to carefully identity and handle. There are few considerations to be taken in order to achieve a well-planned installation. First and foremost, the developer has to decide which type of hot water supply to use in the building. There are two types; centralised or localised of hot water supply are suitable for high rise buildings. Different high rise buildings have different purpose, like in a hotel. It is more convenient and efficient to have centralised hot water supply. Centralised hot water supply is designed to heat the water in a centralised water boiler tank and distribute to consumers in the building. For this installation, it is suitable for building where water consumption is high like hotels. During the vacation peak season, hotels are mostly fully-booked and occupied. The consumption of hot water is at its peak, and this is the time where a centralized hot water storage tank shows a great contribution. Centralised hot water system can store a huge amount of hot water in the tank waiting to be consumed by the customers. Localised hot water supply is designed to be installed in specific places where hot water supply is needed. For example, in a multi-storey office building, the consumption of hot water is low. It is because office is usually only for people to work so, they do not consume much hot water. They only need hot water when making a cup of hot coffee or washing their hands when needed. But there are some office buildings that allow people to take shower and the hot water is only need for that specific situation. Although there are people taking the shower, the consumption of water only increases slightly compare to hotel’s consumption. It is possible for any building to use any type of hot water supply but when it comes to considering the efficiency of the system used. Centralised hot water supply is usually suitable where there is high consumption of water. If a localised hot water supply is replaced with centralised hot water supply, it will result in an expensive cost for installing each and every hot water boiler for every rooms needed. On the other hand, replacing a localised hot water system with a centralised hot water system will result in an excessive hot water storage and during the preservation of hot water, components of the hot water storage will tend to fail as time goes by.
  • 11. During the installation of hot water supply, developer or contractor will normally install insulators to protect the piping. Insulator is a soft material like a sponge, and it keeps the pipes from frost or prevent from hurting others by burning other’s arms. It is because during the winter, the room temperature is very low and non-peak season. Hotels aren’t so actively been used, many piping will become frosted due to lack hot water travelling through those piping. Hot waters that stay in the pipes will become ice if we did not wrap the pipes with insulators. Another important consideration is choosing the right materials for all the piping in the building. The right material chosen will give great benefits in the long term run. The cost of maintenance will reduce dramatically by installing good and durable material pipes. There are a few materials that is generally used in the industry; Copper, Cross-link Polyethylene (PEX) and Polybutylene (PB). 11 Copper is a metal material which is very high in thermal conductivity. It is commonly used in the industry due to its low cost and easily obtained from hardware store. The lifespan of copper is also one of the great advantages which require less maintenance. Piping are normally hidden and covered with different finishes; a low maintenance material will ease the user for a long period of time. People normally only change the pipes after buying old houses which are more than a decade old. Copper pipe Cross-link Polyethylene also known as PEX, is a high-temperature resistant and flexible plastic pipe. Using PEX as piping materials will eventually speed up the whole installation process. The flexibility of PEX will allow the contractor for ease of installation although the structure of the house is complicated. The cost of this PEX pipe material is also reasonable. However, the high temperature resistance have a limit of 100oC for any significant length of time.
  • 12. 12 Lastly, Polybutylene also known as PB is a plastic resin material that is low cost and is easy to install. In the early 90’s, this product is commonly used in the overseas country. However, as years goes by, this product was found not to be resistant to oxidants. This product is no longer popular after the discovery of poor chemical resistivity. PB pipe As for our case, hotels normally incorporate copper piping as it is durable and not so costly. Using copper may also give advantage in the preservation of hot water during non-peak season. Installation of hot water supply at hotels widely uses centralised hot water storage which places the hot water storage tank on top of the building or installing a reasonable size of storage tank at every 10 levels. Due to the water pressure needed to pump the water, installing several storage tanks every 10 levels will increase the water pressure compared to pumping the cold water to the top floor and boil the water on the top floor and let the hot water flow throughout the whole building. Building centralised hot water storage on top floor maybe expensive due to the electricity usage of keeping the temperature of hot water. We recommend installing hot water storage at every 10 floors due to cost savings and eco-friendly. This way of building installing the hot water supply will give a consistent temperature of hot water supply to the user in that range of floor. Zoning valves will also be installed at every floor for safety purpose. Zone valves are designed to be installed at the main pipe before pipes separating to every rooms in that particular floor. Stopping the zone valve will block the supply of water to the specific floor. This will allow the maintenance work need on those piping in that specific floor.
  • 13. 13 MAINTENANCE It is crucial to carry out periodic hot water supply system’s maintenance as it can significantly extend the system’s life and control the loss of efficiency to be at minimum. First of all, monitoring the temperature of the hot water supply system is one of the most essential maintenance to ensure the hot water supplied is at a suitable temperature. For hot water supply systems in hotels, which are circulating hot water supply systems that are of larger scales, there will be principal loop, which will supply hot water to a group of outlets, and the smaller loops are known as subordinate loops. Furthermore, there will be localized loops in the hot water systems in hotels which can be identified as tertiary loops which supply hot water to a smaller amount of outlets. Monitoring temperature should be conducted at sentinel points, which are points that are specifically selected to represent the condition in the system (HSE, 2014). Monitoring the temperature at selected sentinel points should be carried out every month ideally in order to ensure the hot water to be at a suitable temperature. Besides, water softening should be carried out at the connection in between cold water supply to the hot water system. Although light scale formation on the inner surfaces of pipes can prevent leaching of metals, heavier deposits are more likely to happen in hard water areas (HSE, 2014). These deposits will increase the surface area and can cause microbial colonization, which will then cause the water to be infected by microorganisms. Water softening should be carried out to reduce the risk of scale being deposited at the base of the calorifier and heating coils, and the potential of formation of scale within the system pipe work and components which will reduce the flow significantly and cause a huge impact on the efficiency of the system (HSE, 2014). Furthermore, the calorifiers should be inspected internally by removing the inspection hatch and if there is no inspection hatch, the initial flush from the base of hot water heaters should be collected and to be inspected for the clarity, quantity of debris, and temperature (HSE, 2014). This inspection should be carried out annually and the frequency has to be increased as indicated by the risk assessment or whenever the result of inspection findings is not satisfying. Moreover, since chlorine will be used in the water system for disinfection purposes, the amount of chlorine should be inspected quarterly every year to ensure the concentration of chlorine is at a suitable range of 0.5 – 1.0 mg per liter (HSE, 2014). If the chlorine concentration is over the preferred range, it will cause a lot of health problems to the users, such as skin infections, irritations, and etc.
  • 14. Last but not least, water samples at final outlets should be collected randomly on a weekly basis for inspection purposes. This has to be done to ensure that the hot water supplied contains no contamination and all the required elements in the water are of suitable dosage. If the inspection shows that there is contamination or the elements in the water is overdosed, further inspection has to be carried out throughout the entire system, especially on the storage and piping system and essential repair should be conducted in order to prevent any possible harm and to prolong the hot water supply system’s life and maintain the efficiency of the system. 14
  • 15. 15 Advantages and Disadvantages According to the hot water supply system for high rise building, commonly they are using indirect hot water system. There are some advantages in using indirect hot water supply system. Indirect system  Separate circuit for the water drawn off at taps  Used in hard water areas to prevent scaling of boiler and pipes  Used when heating is combined with the system  Less maintenance cost Other than indirect hot water system, we also have direct hot water system. There are also some advantages in using direct hot water supply system. Direct system  Water through the boiler can be drawn off for the taps  Saves the cost of a storage and expansion cistern and associated pipework  Heat quicker  Adequate pressure on the main  Sealed primary circuit can be pumped or can circulate by natural convection Besides that, they is also vented and unvented hot water system. They also have their own advantages and disadvantages. Unvented system  Provide hot water constantly at main pressure  No requirement for a cold water storage tank  Extra pipework to link it up  Give greater flexibility to the design of taps, mixers and shower heads  Less installation cost × Need specialist installation × Installation fees expensive than the traditional vented system × Rely on automatic control (require periodic maintenance) × Will run out of water × Very inconvenient
  • 16. 16 Vented system  Less complicated  Easier to install  Cost less to buy and maintain  Can be two type (indirect and direct vented system) × Require cold water storage tank Types of water heater There are several different types of hot water heaters such as conventional storage water heaters, tankless or demand-type water heaters, heat pump water heater, solar water heaters, tankless coil and indirect water heaters. Different types of water heaters have some advantages and disadvantages: Conventional storage water heater  Low product cost and low installation cost  Inexpensive and widely available in a variety of sizes (for replacement)  Instant hot water (provide hot water faster) × Higher utility bill (it heat and reheat the water) × Can run out of hot water × Storage space needed × Less durable Tankless or demand-type water heaters  Energy savings / Operating Cost  Lifespan  Compact size (space saving)  Durable  Can be shift easily  The unit never run out of hot water × Limited Output × Expensive for initial cost × Best performance come from gas units
  • 17. 17 Tankless coil  Does not required tank  Most efficient during cold weather × Inefficient for those in warmer climate Solar Water Heater  Use the free energy of the sun to heat your water  Lower monthly electric (or gas) utility bills  It is suitable at our country cause our country is tropical climate  Renewable (no fuels required)  Non-polluting  Lower maintenance fee  High efficiency × High initial cost × Installation is complicated × High maintenance cost Heat pump water heater  Big volume of hot water  Long lifespan  Low maintenance cost  Very convenient (can be installed indoors and outdoors)  Anti-freezing  Safe and eco-friendly (no burning, no gas)  Efficiency × High initial cost × Sizes of heat pump could be big × Quality are various Indirect water heater  Efficient choice for most home  Saves energy  Can be fired by gas, oil, propane, electric or solar energy  Efficient life span (made of stainless steel) × Required storage tank
  • 18. 18 Problems in Hot Water Supply System Hot water supply system may have some flaws in its design and result in problems in its function. There are several defects that may occur in hot water supply system. 1. Air locks Air locks when air enters into the system either through a cylinder vent, when the tank runs low and when the water is heated. So when there is air in the system, it will rise and accumulate at high points which will cause restriction of water flow. Air may also be trapped where pipes have fall or dips in reverse direction and this also causes water flow to stop. In order to eliminate air locks in the water pipes, sufficient pressure is required to push the air through the pipe. The pipes will need be drained and refilled or by blowing through the pipework. Another way is to design the hot water system by placing vent points in which pipes will rise to so that air can escape through the vents.
  • 19. 19 2. Noises Generally, noises may occur in high pressure systems, in primary flow and return pipes or in the boiler. These noises occur due fluctuations in velocity of water flow which causes the pipes to vibrate and make ‘knocking’ or ‘hammering’ sounds. ‘Knocking’ or ‘hammering’ usually occurs in metal pipes but it can also happen in plastic pipes. It can also result from water expansion due to corrosion of pipes. These pipes will need to be descaled or replaced with new pipes. Besides that, noises are one of the main defects in boilers. The noises result from inadequate flow of water or unsuitable design. There are few methods to reduce and prevent the occurrence of noises in hot water services: a) Pipes should not be in direct contact with building structure b) Use rubber insulated clips to clip over pipes c) Pipework should be fixed rigidly to prevent movement d) Design suitable size of pipework to avoid excessive velocity water 3. Poor water flow Air locks, clogged pipes, mineral clogging in the water tank or tankless coil or insufficient water supply and even air drawn through the vent can cause poor flow of water in the hot water services. If air is drawn into the system through vents, a larger cold feed pipe can be inserted or the storage cistern can be raised so that the pressure of water flow will increase. The increased pressure will then be able to push and eliminate the entrained air and therefore, increase water flow. 4. Insufficient hot water Lack of hot water supply may stem from unsuitable size of hot water cylinder or boiler, excessive primary flow and return pipes, leakages, air locks or poor quality fuel used for heating water. Insufficient hot water may also be due to mineral deposits and blockage in a hot water tank.
  • 20. 20 5. Leaks Boilers used for heating water and pressure relief valves are susceptible to leaks. These boilers should be regularly checked every 15-20 years. Leakage in boilers, pressure relief valves or expansion vessel will result in loss of pressure. Leakages in boi lers happen due to the corrosion of pipes and problems in the boiler limit control. Thermal expansion in closed water system will cause leaks from the pressure relief valve periodically. 6. Overheating and failure of heating element Immersion heaters and the thermostats also need to be checked. The thermostats may get faulty over time. So, if the thermostats give wrong temperature readings, the hot water supply will not be very efficient. The boiler or water heater will continue to heat the water even though the maximum temperature has reached. Sometimes, mineral deposits may build up on the heating elements thus damaging them. 7. Back siphonage Back siphonage is the backflow of water due to the existence of negative pressure, which is below the atmospheric pressure, in the supply pipework. This phenomenon occurs due to the excessive demand of water by user or when there is water supply failure. Under some circumstances such as when suitable precautions do not exist in the system, content in the sanitary appliances might flow back into the supply pipework and creates unwanted problems. The risks of back siphonage are contamination risk, health risk and water quality affecting risk. In order to prevent back siphonage, certain precaution measures such as air gap to separate supply pipework from the installation pipework.
  • 21. 21 FUTURE IMPROVEMENT We studied on the improvements of the water heater system. The defects in hot water supply system can be repaired and regularly checked to enhance the supply of hot water in a building.  For the electrical water heaters; inspection, diagnosis and repair can be done. If one heating element on the electric water heater has burned out, expect more rapid hot water (the lower element is still working but the upper one is disfunctional) or less quantity of hot water (the upper element works and the lower one is disfunctional).  Install extra tanks to increase hot water; pre-heat the hot water absorbing ambient building heat or increase hot water quantity with cascaded, staged, multiple water heaters, possibly using more than one energy source. Adding extra tanks can improve both temperatures (water is pre-heated) and quantity of hot water.  Hot water delivery time can be increased by installing hot water pump and recirculating loop systems for instant, hot water system which are incorporated in large buildings. This won’t give you a higher water temperature overall but it will reduce the time between turning on that hot water faucet and when hot water appears.  Hot water pressure loss and insufficent hot water may be due to blockage at the water heater or mineral clogging in plumbing fixture. In order to fix this, the cold water supply and plumbing fixture needs to be checked for any blockage. Installing extra hot water tanks can improve the water pressure and even the flow and volume of hot water that can be supplied to a whole building. Also, if the initial source of water heater is for example, tankless coil, which does not provide adequate pressure and quantity of hot water, installing a separate water heater such as gas fired water heater or an instantaneous water heater can solve the problem and also reduce cost at the same time.
  • 22. 22 Case study I (Local) Ruemz Hotel Ruemz Hotel@Taylor’s Lakeside Campus On 12th of November, 2014, at 2.30 p.m., we paid a visit to Ruemz Hotel which is located at the Syopz Mall, the commercial block of Taylor’s University Lakeside Campus. Every member took this opportunity to have a look at the type of hot water supply system installed in the hotel. Ruemz Hotel has 84 hotel rooms and has been operating for approximately 4 years until now. It is well known for its idea being a unique hotel-in-a-campus concept. We were brought to one of the hotel rooms by Muhammad Izzat Ilyasa bin Shihabuddin, who is the maintenance staff of Ruemz Hotel. Mr. Izzat showed us the water storage heater which is located above the ceiling of the bathroom. According to Mr. Izzat, each of these water storage heaters has the capacity of 135 litre and each hotel room is allocated with one. He compared it with the standard 60-70 litre domestic water heater that can be found in residential areas to show how high the hot water supply hotels require to maintain its business flow. By then, we can safely deduce that the system this hotel uses is localized instantaneous water storage heater powered by electricity.
  • 23. There are two pipes connected to the water heater. One is the blue ABS pipe which carries blue water and another is a copper pipe which carries hot water to every draw off points in the room. The stored water is heated by an electric element until the water has expanded enough to discharge from the discharge spout. Cool water from the base of the unit will then replace the hot stored water that has discharge out. As after the discharging of hot water the water will soon cool down again. 23 ABS pipe and copper pipe
  • 24. According to Mr. Izzat, the problems faced in this hot water supply in the hotel is mainly that sometimes, the electricity will trip due to overheating of the water heater coil element. The standard temperature of the hot water supplied is between 60C to 75C. In normal cases, the thermostat in the water heaters will observe and detect the water temperature to gauge it to be around that optimal range. This is to prevent damages on the heaters internal components. However, the thermostat may become faulty due to wear and tear and fail to accurately detect the temperature of water thus, causing the water heater to overheat. 24 Group photo with Mr. Izzat
  • 25. 25 Case Study II (Overseas) Royal Orchid Sheraton Hotel @ Bangkok, Thailand Royal Orchid Sheraton Hotel started operating since 22nd July, 1983 and currently, the hotel has a total of 726 guest rooms and suites. It is located at 2 Charoen Krung Soi 30, Siphya, Bangrak, Bangkok, 10500, Thailand. (Royal Orchid Sheraton, 2014) Originally, Royal Orchid Sheraton Hotel uses a hot water supply system which is made up of 2 boilers, where 1 of them is used as a stand-by boiler. The boiler is capable of producing 5 tons per hour each to produce steam for domestic hot water supply, kitchen and laundry services (SETAtWork, 2009). The average fuel consumption of a boiler was about 2,000 liter per day (SETAtWork, 2009). The system supplies hot water using 5 hot water generators which use steam as heat source. The temperature of domestic hot water supply is controlled at around 55ºC. The average hot water consumption is about 95m3 per day at 70% occupancy (SETAtWork, 2009). When the price of fuel oil was increased to about USD0.70 per liter in 2008, the hotel has decided to use Solar Water Heating System as shown in Figure 2 in order to save energy cost (SETAtWork, 2009). The sola++r water heating system consists of 360m2 flat plate solar collectors, two hot water storage tanks where each of them has a capacity of 23,000 liters, circulation pumps, and a control system. The system can produce about 24,000 liter of water per day at an average temperature of 55oC (SETAtWork, 2009) and it is installed on the concrete roof top. Figure 2: Schematic Diagram of Solar Water Heating System used in Royal Orchid Sheraton Hotel
  • 26. Differential thermostat is used in the Solar Water Heating System to determine when the circulation pumps need to be switched on. When the temperature of solar collector is about 10oC higher than the water temperature in the storage tank, the circulation pumps will be switched on and the pumps will be switched off when the temperature difference is around 5oC (SETAtWork, 2009). The hot water from the storage tank will flow into existing hot water generators and will be discharged to the existing hot water piping system. However, one of the biggest concerns about Solar Water Heating System is that the weather plays a significant role in the system. In order to ensure that there is always enough hot water supply in the storage tank, Royal Orchid Sheraton Hotel has also installed 5 units of heat pump to produce additional hot water to the hot water storage tank. Each unit has a capacity of producing around 2,000 Liter of hot water at 50oC per unit (SETAtWork, 2009). The heat pumps will only start to operate once the temperature of solar heated water is below a set point, which usually happens in the evening and night time. 26 Figure 3: Heat Pumps Installed on the Roof Top of Royal Orchid Sheraton Hotel
  • 27. 27 Learning Outcomes Through this assignment, we were able to determine the types of systems in hot water services and understand the differences between each system and the installation and requirements of the different types of hot water supply system. Besides that, we were able to identify the advantages and disadvantages of each different types of system, and also problems that may be encountered in hot water supply system. Knowledge of the benefits and problems can help us to determine how to choose the right hot water supply system which is to be installed in a particular building. Not only that, it also enables us to determine how to properly maintain the system so that we can avoid and prevent problems in the system and thus, have a better, functional and long-term hot water supply system. As the technology is improving, we were able to identify several improvements that could be made to hot water supply system in order to enhance the system and eliminate or reduce problems in the system. We had the opportunity to visit Ruemz Hotel as a part of our case study. From this case study, we were able to understand how does an instantaneous water heater looks like and also where it could be located in building. This case study enabled us to understand better about the application of different types of hot water system according to the requirements of the building.
  • 28. 28 References Advantages and Drawbacks of Heat Pump Water Heaters | Heat-Pump-Industry.info. (n.d.). Retrieved November 11, 2014, from http://www.heat-pump-industry.info/advantages-and-drawbacks- of-heat-pump-water-heaters.html Angelfire. (n.d.). Hot Water Notes.pdf. Retrieved from http://www.angelfire.com/co4/pfnotes/Hot_Water_Notes.pdf Blackwell Publishing. (2006). Hot and Cold Water Supplies Part 2. Retrieved from http://www.blackwellpublishing.com/treloar/1405139625_4_002.pdf Blower, G. J. (2002a). Plumbing Mechanical Services Book One. 4th ed. England: Pearson Education Limited. Blower, G. J. (2002b). Plumbing Mechanical Services Book Two. 4th ed. England: Pearson Education Limited. Burberry, P. (1997). Mitchell’s Environment and Services. 8th ed. Harlow, England: Addison Wesley Longman. Case Studies: Solar Water Heating System, Royal Orchid Sheraton Hotel, Thailand on the SETatWork Website. (n.d.). Retrieved November 12, 2014, from http://www.setatwork.eu/database/products/R165.htm Central Hot Water in High-Rise Buildings. (n.d.). Retrieved October 22, 2014, from http://www.pmengineer.com/articles/85190-85190-central-hot-water-in-high-rise-buildings Copper Pipe and Tubing - W&O - Marine Supplier of Pipes, Valves, and Fittings. (n.d.). Retrieved November 18, 2014, from http://www.wosupply.com/index.php/products/pipe-and- tubing/copper Crosslinked Polyethylene (PEX) Pipe & Tubing. (n.d.). Retrieved November 18, 2014, from http://plasticpipe.org/pdf/tn-17_crosslinked_polyethylene_pex.pdf Greeno, R. (1997). Building Sevices, Technology and Design. England: Pearson Education Limited. Ginde AL-PE Composite Pipe Co.,Ltd.-WIN MEMBER SUPPLIERS. (n.d.). Retrieved November 18, 2014, from http://gindegroup.win.mofcom.gov.cn/en/plate01/product.asp?id=29968
  • 29. Health and Safety Executive. (2014). Legionnaires’ disease. Retrieved November 14, 2014, from http://www.hse.gov.uk/pubns/priced/hsg274part2.pdf 29 How to Choose a Hot Water Heater | Today’s Homeowner. (n.d.). Retrieved November 05, 2014, from http://www.todayshomeowner.com/choosing-a-hot-water-heater/ Hot Water Supply. (n.d.)., Retrieved November 10, 2014, from http://www.mech.hku.hk/bse/MEBS6000/mebs6000_1011_02_hot_water_supply.pdf Ltd, B. (2014). Water hammers and air locks in water supply pipework. Retrieved from http://www.level.org.nz/water/water-supply/system-layout-and-pipework/noise-and-air-locks-in- pipework/ NIC EIC Training. (2011). 2. Vented hot water systems, 2-7. Retrieved from http://www.renewtech.co.uk/UVHWOSG Sec 2.pdf PB Pipes for Floor Heating manufacturers,PB Pipes for Floor Heating exporters,PB Pipes for Floor Heating suppliers,PB Pipes for Floor Heating OEM service. (n.d.). Retrieved November 18, 2014, from http://www.cn-jxgy.com/products_info/PB-Pipes-for-Floor- Heating-170380.html Polybutylene Piping, Plumbing - Environmental Hazard. (n.d.). Retrieved November 18, 2014, from http://www.propex.com/C_f_env_polybu.htm Product Pros and Cons: Tankless Water Heaters vs. Conventional Storage Tanks | Builder Magazine. (n.d.). Retrieved November 08, 2014, from http://www.builderonline.com/building/building-science/product-pros-and-cons-tankless-water- heaters-vs-conventional-storage-tanks_o Pros and cons of solar water heaters | Proud Green Home. (n.d.). Retrieved November 09, 2014, from http://www.proudgreenhome.com/blogs/pros-and-cons-of-solar-water-heaters/ Royal Orchid Sheraton. (2014). Exterior Night. Retrieved November 12, 2014, from http://assets.royalorchidsheraton.com/XLGallery/Exterior-Night.jpg Royal Orchid Sheraton Hotel & Towers l Hotel History. (n.d.). Retrieved November 12, 2014, from http://www.royalorchidsheraton.com/en/hotelhistory
  • 30. 30 Seeley, I. H. (1987). Building Maintenance. 2nd ed. Great Britain: Macmillan Publishers Limited. Selecting a New Water Heater | Department of Energy. (n.d.). Retrieved November 10, 2014, from http://energy.gov/energysaver/articles/selecting-new-water-heater Session 2: Hot Water Supply. (n.d.). Retrieved November 10, 2014, from http://www.mech.hku.hk/bse/MEBS6000/mebs6000_1011_02_hot_water_supply.pdf Solar Thermal: Pros and Cons - Part 1: Solar Heating and Cooling. (n.d.). Retrieved November 11, 2014, from http://www.triplepundit.com/2012/05/solar-thermal-pros-cons-part- 1-solar-heating-cooling/ Tankless Coil and Indirect Water Heaters | Department of Energy. (n.d.). Retrieved November 13, 2014, from http://energy.gov/energysaver/articles/tankless-coil-and-indirect- water-heaters Traditional Water Heaters vs. Tankless Water Heaters: Which One is Better? - Ragsdale Heating, Air & Plumbing - Dallas, GA. (n.d.). Retrieved November 04, 2014, from http://www.ragsdaleair.com/knowledge/entry/traditional-water-heaters-vs.-tankless-water- heaters-which-one-is-better/ Types of water heaters > FortisBC. (n.d.). Retrieved November 12, 2014, from http://www.fortisbc.com/NaturalGas/Homes/AppliancesAndEquipment/WaterHeaters/Pa ges/Types-of-water-heaters.aspx Vented and Unvented Hot Water Cylinders. (n.d.). Retrieved November 04, 2014, from http://www.boilerguide.co.uk/articles/vented-and-unvented-hot-water-cylinders What Are The Pros And Possible Cons Of using Solar Water heaters? | Adair Total Home. (n.d.). Retrieved November 01, 2014, from http://www.adairtotalhome.com/what-are-the- pros-and-possible-cons-of-using-solar-water-heaters