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Scanning the
Marketing
Environment,
Forecasting
Demand and
Conducting
Marketing
Research
What are the
best metrics
for
measuring
marketing
productivity?
What are Marketing Metrics?
Marketing metrics are the set of measures that
helps marketers quantify, compare, and interpret
marketing performance.
External
Marketing
Metrics
Awareness
Market
Share
Relative
Price
Number of
Complaints
Consumer
Satisfaction
Distribution
/
Availability
Total No. of
Customers
Perceived
Quality
Loyalty
Relative
Perceived
quality
Internal
Marketing
Metrics
Awareness
of goals
Commitment
Innovation
Support
Resource
Adequacy
Skill Levels
Desire to
Learn
Willingness
to change
Freedom to
fail
Autonomy
Employee
Satisfaction
What is Marketing-Mix Modeling?
Marketing-mix models analyze data from a variety
of sources, such as retailer scanner data, company
shipment data, pricing, media, and promotion
spending data, to understand more precisely the
effects of specific marketing activities.
Marketing Dashboards
dashboard is where all data and metrics
are collated and presented as useful
information for the organization.
Common Measurement Paths
Common Measurement Paths
Unit metrics pathway
Cash-flow metrics pathway
Brand metrics pathway

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What are the best metrics for measuring marketing productivity?