High Tech Computer Store Inc.

1. High Tech Computer Sto
Inc.
Helping Individuals Gather hypothesis

2. Introduction
Computer shop business is one of the most in
demand businesses here in Ilocos. Nowadays,
internet cafes are really in demand because of the
fast changing technology that the people embraced
just like here in the Philippines. Some have their
own laptops and bring it to coffee shops so that
they could relax and at the same time prepare their
assignments and paper works. The people today are
very busy and would want to do their jobs in a
beautiful and innovative environment that could
satisfy their needs and lessen their stress due to
busy schedule.

3. NATURE OF THE COMPANY
Helping Individuals Gather Hypothesis
ESTABLISHED:
– January 1, 2013

4. LOCATION:
– Batac City near the University Belt
• Has 5 major Branches and 10 minor Branches

5. • LAYOUT
Features:
A) 75 UNITS OF COMPUTERS
B) AIR CONDITIONED

6. B. OUR VISION
Our vision is to be the largest computer store and Business
Center in the Philippines. With fast-changing technology of computers,
cellular phones, print, media, and mailing services. From warehousing,
distribution, and delivery at the least possible time.
We expect to have one store in every Barangay to serve the Filipino
public and to help those who do not have the business equipment.
OUR MISSION
High Tech Computer Store, Inc. will strive to lead in the computer
retailers, services, rentals, network solutions, web page development,
digital imaging, desktop publishing, system development and rush
printing. We translate these powerful technologies into value for our
customers through our professional solutions and service businesses
nationwide.

7. MARKET STRATEGY
• Leaflets/Flyers distribution
• Games and services offered will be displayed on the store window.
• We will offer promo’s to attract the consumer like cheaper rate for
computer rental, and membership card.
• Promoting the opening of our computer shop one month before
the opening.
GUIDELINES IN BUSINESS
• All malicious sites are blocked.
• You are not allowed to insert flash drive or any storage
device without the consent of the shop staff.
• Eating and drinking in the gaming and typing area is not
allowed, they are only allow to eat and drink in the waiting area.
• One person for one unit to maintain orderliness.

8. PRODUCT/SERVICE
Printing
Black & White (short)
(long)
Colored
(logo)
(pictures)
Photocopying
(short)
(long)
Scanning
Repairing
PRICE
Php.1.00
Php.1.50
Php.2.00
Php.5.00 – Php.10.00
Php.0.50
Php.0.65
Php.5.00
(laptop)
(tablet)
(netbook)
(CPU)
(LCD TV/Monitor)
(printers)
(scanners)
(DVD player)
(other appliances)
Php.200.00 – Php.500.00
Php.200.00 – Php.500.00
Php.200.00 – Php.500.00
Php.350.00 – Php.500.00
Php.500.00 – Php.800.00
Php.250.00 – Php.350.00
Php.250.00 – Php.350.00
Php.250.00 – Php.350.00
Php.500.00 – Php.600.00
Virus Removal
Php.50.00 – Php.150.00
Installations
Php.100.00 – Php.135.00
Graphic Designing (art)
(poster)
(banner)
Php.150.00 – Php.200.00
Php.250.00 – Php.350.00
Php.500.00 – Php.900.00

9. Ta rg e t Ma rk e t
• Market
Students
Nearby Neighborhood
Teachers
11%
22%
67%

10. ORGANIZATIONAL CHART

11. PRODUCTS AND SERVICES OFFERED
• High Tech Computer Store Inc. is a company dedicated in
electronics repair in (any brand) such as home and office
equipment like Desktop Computers, Laptop, Tablet PC, Notebook,
Netbook, MacBook, Palmtop, Organizer, Portable DVD player, LCD
TV/Monitor, Printers, Scanners, AVRs, Power Supply, Typical DVD
or VCD player, Component, Power Amplifier, Karaoke, Videoke
System, Electric Fan, Washing Machine, Aircon Control System,
Microwave Oven, Keyboard and Typewriter.
• In addition, we also customize software and program consultancy,
design, programming and implementation as well as maintenance
and data recovery. This includes also installation of original
operating system, Microsoft applications and antivirus.
– We also accept graphics design, layout and printing.
– We also buy good or defective appliances, computer parts, television,
component, laptop, psp, etc.
– We guarantee our repair for customer satisfaction.

13. HUMAN RESOURCE INFORMATION
• Total Number of Employees
– There are 7 employees employed in our company.
• List of Employees
• Manager
• Cashier
• Computer technicians:
– computer programmer
– computer operator
• Graphic Designer
• Security Guard
• Custodian

14. Job Description
MANAGER
• Is the person responsible for planning and directing the
work of a group of individuals, monitoring their work, and
taking corrective action?
• Oversees the works of the employees and its customer
within the range of the computer shop and their behaviour.
• Considered to be the leader wherein he is the one that
meets the clients prior to their needs and aid the works of
the other employees.
• If there is a need for repairs and other services offered by
the shop, he may be contacted so that he will be the one to
communicate with the right people capable of doing the
services.

15. JOB DESCRIPTION
COMPUTER TECHNICIAN
• Enter commands, using computer terminal, and activate
controls on computer and peripheral equipment to integrate
and operate equipment.
• Monitor the system for equipment failure or errors in
performance.
• Notify supervisor or computer maintenance technicians of
equipment malfunctions.
• Respond to program error messages by finding and correcting
problems or terminating the program.
• Responsible for providing technical support to those who use
the computer programs developed by the individual and
his/her company.

16. JOB QUALIFICATIONS
MANAGER
• Educational Background: Business
Administration Graduate
• Age: 27- 40 years old
• Characteristics:
• Time Management
• Communication Skills
• Conflict Resolution
• Personal Traits
• Experience
• Goal Setting
• Responsibility
• Organization
• Leadership Skills
• Objective Views
Skills:
• Being able to effectively lead teams
• Being able to manage stressful
situations
• Being flexible
• Being able to maximize customer
satisfaction
• Being able to communicate
effectively
• Being focused and motivated
• Being able to mentor employees
• Being proactive
• Being able to use computer
• Being professional and amenable at
all times

17. JOB QUALIFICATIONS
Technicians
• Educational Background:
Computer Science Graduate
• Age: 27-40 years old
• Characteristics:
– with experience
– Knows how to deal with the
customers
– Pleasing personality
– 1. Good technicians always
teach and share
– 2. Good technicians are very
patient people
– 3. Good technicians don’t
stop learning
Skills:
• At least 2-5 years’
experience and expertise in
installation of various
software and operating
systems.
• Experience in using any
databases.
• Experience in the usage of
MS office tools.
• Experience in using search
engine tools

18. Internal Recruitment
• Job Postings/ Job Biddings

19. External Recruitment
• Advertisement
– Radio Advertisement
– TV Advertisement
• E- recruiting
• Corporate website:
http://hightechcomputerstoreinc.yolasite.com/
• Social website: a. Facebook Account: TECKY SHOWY
Facebook page:
https://www.facebook.com/groups/1416425855242032/
• Content Communities: YouTube:
http://www.youtube.com/channel/UC5kCQTc13FmkltQZo0OgCg
Flickr: https://www.facebook.com/groups/1416425855242032/
• Blog: Twitter: @HighTechInc