This was a webinar my management team attended. Very good points on leadership.

1. EVIDENCE-BASED LEADERSHIP: Seven Enduring Truths About Leadership in Tough Times with Jim Kouzes © James M. Kouzes & Barry Z. Posner. All Rights reserved.

2. “ Let unconquerable gladness dwell.” Motto in F.D.R.’s Oval Office © James M. Kouzes & Barry Z. Posner. All Rights reserved.

5. 1 Challenge is the opportunity for greatness. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

7. Tell us about a time when you were at your best as a leader . © James M. Kouzes & Barry Z. Posner. All Rights reserved.

9. “ I’ve got to shake this off …I knew that I needed to put a bounce back in my step and get focused on the future.” Dick Nettell Bank of America © James M. Kouzes & Barry Z. Posner. All Rights reserved.

10. 2 You are the most important leader role model. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

15. © James M. Kouzes & Barry Z. Posner. All Rights reserved. The leaders who have the most influence are the leaders who are closest to us.

17. 3 Credibility is the foundation of leadership. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

18. © James M. Kouzes & Barry Z. Posner. All Rights reserved. What do you look for and admire in a leader, someone whose direction you would willingly follow?

19. © James M. Kouzes & Barry Z. Posner. All Rights reserved. ___ Ambitious ___ Broad-minded ___ Caring ___ Competent ___ Cooperative ___ Courageous ___ Dependable ___ Determined ___ Fair-minded ___ Forward-looking ___ Honest ___ Imaginative ___ Independent ___ Inspiring ___ Intelligent ___ Loyal ___ Mature ___ Self-controlled ___ Straightforward ___ Supportive

24. 4 Personal values drive commitment. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

25. “ I realized that there was no magic that was going to happen. It was now up to me to decide, ‘What’s my framework for living?’ Elaine Fortier, New Focus © James M. Kouzes & Barry Z. Posner. All Rights reserved.

26. “ Leadership is personal …Do the people you lead know who you are , what you care about , and why they ought to be following you?” Ron Sugar, CEO and President, Northrop Grumman Corp. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

28. “ As long as you believe that what you’re doing is meaningful, you can cut through the fear and exhaustion and take the next step.” Arlene Blum, Chemist, Mountain Climber & Educator © James M. Kouzes & Barry Z. Posner. All Rights reserved.

29. © James M. Kouzes & Barry Z. Posner. All Rights reserved. What questions do you have?

30. 5 Modeling the Way has the most impact. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

31. “ What evidence exists that we are living our values and making decisions consistent with our values?” Barbara Goretsky Northrop Grumman © James M. Kouzes & Barry Z. Posner. All Rights reserved.

32. “ I can’t change someone else’s behavior. . . so I made sure that I was a role model for the values and behaviors we were expecting.” Frank Ruck, Chicago Title & Trust © James M. Kouzes & Barry Z. Posner. All Rights reserved.

33. “ Leadership opportunities are presented to everyone. What makes the difference between being a leader or not is how you respond in the moment .” Michele Goins, CIO, Juniper Networks © James M. Kouzes & Barry Z. Posner. All Rights reserved.

34. In the Moment © James M. Kouzes & Barry Z. Posner. All Rights reserved. 00: 03 :05 According to Gloria Mark, UC Irvine

35. “ Hotels where employees strongly believed their managers followed through on promises and demonstrated the values they preached were substantially more profitable than those whose managers scored average or lower.” Tony Simons, Cornell University The Integrity Dividend, 2008 © James M. Kouzes & Barry Z. Posner. All Rights reserved.

36. 6 Being forward-looking most differentiates leaders. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

37. “ Vision trumps everything. Organizations are most effective when a well-articulated and ambitious vision of the future exists.” Nancy Zimpher, president University of Cincinnati © James M. Kouzes & Barry Z. Posner. All Rights reserved.

39. Over all the years we’ve been collecting this data, leaders consistently score lowest in Inspiring a Shared Vision. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

40. 7 Trust is the essential ingredient in teamwork. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

41. “ To be successful, I needed to develop a cohesive and collaborative team, beginning with trust as the framework.” Jill Cleveland, Apple, Inc. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

42. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

43. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

46. “ . . . I contend, however, that all things being equal, we will work harder and more effectively for people we like. And we like them in direct proportion to how they make us feel.” Irwin Federman USVP © James M. Kouzes & Barry Z. Posner. All Rights reserved.

47. “ I may not be the most knowledgeable person... but I know how to get people to think well about themselves.” Joyce Clifford Beth Israel Hospital © James M. Kouzes & Barry Z. Posner. All Rights reserved.

48. © James M. Kouzes & Barry Z. Posner. All Rights reserved. What questions do you have?

49. THE SECRET TO SUCCESS IN LIFE © James M. Kouzes & Barry Z. Posner. All Rights reserved.

51. Love ‘em and Lead ‘em! © James M. Kouzes & Barry Z. Posner. All Rights reserved.

52. © James M. Kouzes & Barry Z. Posner. All Rights reserved.

53. © James M. Kouzes & Barry Z. Posner. All Rights reserved. For more information on The Leadership Challenge. Call toll free: 1-866-888-5159 Email: leadership@wiley.com All non-U.S. customers visit www.wiley.com

54. © James M. Kouzes & Barry Z. Posner. All Rights reserved. Leveraging Leadership Across Generations August 6-7, 2009 Chicago, IL The Renaissance Chicago Hotel HR.com webinar attendees use Promo Code “TLCCO” for a $99 Discount REGISTER TODAY AT www.leadershipchallenge.com/go/forum2009