Managed Services for Enterprise Business Transformation Presentation to <CUSTOMER>
About Sacrum Market Focus Deliver complex IT and Business Transformation solutions to enterprise customers Presence Headquartered in California with delivery centers in Glasgow, UK; Shenzhen, China and Bangalore, India Business Experience Over four (4) years of successful delivery of IT services, BT services and software project development experience in global markets Strengths / Successes ISO 9001 certified. CMM certified. 100% referencible customer deployments.
How Customers Rank Us ? “ It is not just about cost – we want our service partners to provide innovative, high quality services with a high-degree of flexibility
Services Value Chain Develop and Manage Products Support and Manage IT Back-Office Acquire and Manage Customers Customer Support Pre-Sales Support Channel Support Technical Support Quality Testing Product Design Product Development Product Sustenance Revenue - Generation IT Infrastructure Support IT Consulting Services IT Application Support Vertical – Industry Services IT Application Dev. Interactive Media Financial Services Healthcare Customer Business Drivers Improve customer acquisition and satisfaction, while keeping low costs Launch high quality products faster Reduce costs and improve the efficiency of back-office operations Improve efficiency of business process operations Why Sacrum? Our Services
Customer Examples Life Sciences Tech & Telco Financials Games & Media Energy
Consulting Services <ul><li>Developing the business- IT portfolio architecture that meet client’s business and IT objectives and optimize their resource and financial constraints </li></ul><ul><li>Re-architecting legacy solutions to meet availability, capacity, manageability, performance, security and scalability requirements </li></ul>Business Analysis Consulting Portfolio Business Architecture Process Optimization Functional Design Training & Education
<ul><li>Delivering clients the most effective blend of onsite, offsite, and offshore resources </li></ul><ul><li>Leveraging our existing assets, development frameworks and reference architectures </li></ul><ul><li>Partnering with ISVs for outstanding tools and delivery excellence </li></ul><ul><li>Incorporating industry standards into our solution design expertise and delivery models </li></ul>Application Management Services ERP Services (Oracle, SAP & Microsoft) CRM Services (Oracle, Salesforce, RNow) BPM Services (WebMethods) Application Management Portfolio Web Application & Integration
Infrastructure Management Services <ul><li>Managing disparate production instances and architectures through a vendor-neutral approach </li></ul><ul><li>Facilitating higher availability and performance through proactive monitoring and end-to-end problem resolution </li></ul><ul><li>Ensuring regulatory compliance of IT/Business architecture against standards like SOX, HIPAA, SAS 70, BS 7799, COPA, and Homeland Security </li></ul><ul><li>Implementing best practices in service management using industry standards such as ITIL/ITSM </li></ul>Server Management Network Management Cloud Management Operations Portfolio Storage Management Security Management Compliance Mgmt
Program Governance Sacrum CIO Office Executive Sponsor Executive Sponsor LOB- IT Project Teams Project Sponsor Project Team IT PMO IT Architecture Account Manager Project Managers Business-IT Consulting Team Application Development Team Application Testing and Release Team Project Team Business Analyst Technical/IT Analyst PMO Executive Steering Team Account Management Team Project Delivery Team
Program Lifecycle Business Planning 1 Design/ Development 2 Testing/QA and Release 3 <ul><li>Business Assessment </li></ul><ul><li>Requirements Definition </li></ul><ul><li>Roles/Responsibilities </li></ul><ul><li>Establish Program Management Office </li></ul><ul><li>Architecture Design </li></ul><ul><li>Functional Specifications </li></ul><ul><li>Coding and Development </li></ul><ul><li>Unit Testing </li></ul><ul><li>Integration Testing </li></ul><ul><li>Program Release and Training </li></ul>Ongoing Change Mgmt
We are here to help you win ! Sacrum Inc. One Embarcadero Center San Francisco, CA 94111 Elisa Eguiarte [email_address] (562) 392-2079
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