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www.HughCulver.com
www.HughCulver.com
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My one thing…




    www.HughCulver.com
Accountable




   www.HughCulver.com
www.HughCulver.com
Promise Keeper




    www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
Promise Keeper




    www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
www.HughCulver.com
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V
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VI
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VII
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VIII
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IX
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SIX
 www.HughCulver.com
Windows @ work




     www.HughCulver.com
Windows @ work
• “The old way was better”




                    www.HughCulver.com
Windows @ work
• “The old way was better”
• “You can suggest ideas here all you want, but…”




                    www.HughCulver.com
Windows @ work
• “The old way was better”
• “You can suggest ideas here all you want, but…”
• “I will never get on top of this workload.”




                       www.HughCulver.com
Windows @ work
• “The old way was better”
• “You can suggest ideas here all you want, but…”
• “I will never get on top of this workload.”
• “There’s nothing I can do – it’s not my job.”




                       www.HughCulver.com
Windows @ work
• “The old way was better”
• “You can suggest ideas here all you want, but…”
• “I will never get on top of this workload.”
• “There’s nothing I can do – it’s not my job.”
• “It’s always going to be like this, until
  ___________ leaves/dies.”




                       www.HughCulver.com
Windows @ work
• “The old way was better”
• “You can suggest ideas here all you want, but…”
• “I will never get on top of this workload.”
• “There’s nothing I can do – it’s not my job.”
• “It’s always going to be like this, until
  ___________ leaves/dies.”
• “I like change…change it back to the way it was!”



                       www.HughCulver.com
Windows @ work
• “The old way was better”
• “You can suggest ideas here all you want, but…”
• “I will never get on top of this workload.”
• “There’s nothing I can do – it’s not my job.”
• “It’s always going to be like this, until
  ___________ leaves/dies.”
• “I like change…change it back to the way it was!”
• “I don’t procrastinate…..I just plan longer than
  everyone else”..
                       www.HughCulver.com
www.HughCulver.com
Ask better questions




        www.HughCulver.com
My one thing…




    www.HughCulver.com
My one thing…
Be a Promise Keeper
Clean your Windows
Ask better Questions



        www.HughCulver.com
www.HughCulver.com
“We are what we
      repeatedly do.
Excellence, therefore is not
   an act but a habit.”
                                Goethe




           www.HughCulver.com
“Excellence, is not an act
       but a habit.”

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Hugh Culver "It's all about the Small Stuff"-Keynote Speech

Editor's Notes

  1. SS makes sense: if you... start your day right... learn some trick on your software... call and thank a colleague...
  2. THEATRE Age of distractions.... ADM Study = +70 min/day (av: 7:10 AM - 10:00 PM) INTERNET Can be amazing resource/big distraction Google - PACMAN - 4.8 M hours $120M EMAIL AOL study Interruptions MIN FORESTS
  3. TRANSACTIONALINFERRED Defined End Point Clear consequences e.g. Review a policyBe on time Recruiting talentAttend to details Requesting a meetingEmpathetic to a colleague Listen openly Receive feedback openly Delegate don’t abdicate (dump)
  4. TRANSACTIONALINFERRED Defined End Point Clear consequences e.g. Review a policyBe on time Recruiting talentAttend to details Requesting a meetingEmpathetic to a colleague Listen openly Receive feedback openly Delegate don’t abdicate (dump)
  5. Antarctica
  6. So when you... send that email don’t return a message for 2 days Speak about people that are absent avoid a re-occurring problem (hope someone else deals with it) “Busy” isn’t a valid excuse. Promises with yourself: accept mistakes exercise after work eat well recognize your hard work take time to recharge