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The web is moving away from PCs
              to condense into mobile phones
              and ubiquitous devices.
              But organizations aiming at a
              moving web target cannot afford
              to design multiple apps optimized
              for all different devices.


                                               Carrefour mobile




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                                          powered by Oracle & mobc3




www.mobc3.com info@mobc3.com
mobc3 is the world class mobile
              application platform to empower
              truly exceptional customer
              experiences by connecting brands
              with their customers through all
              mobile devices, with a simple,
              single-source, 1-click design




www.mobc3.com info@mobc3.com
Carrefour mobile




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            Welcome to Carrefour, please enter your
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                       powered by Oracle & mobc3




1G PCs   2G TV sets                                    4,3G users
Carrefour mobile




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600 million mobile phones are Internet-capable, with
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                                      powered by Oracle & mobc3




powerful browsers allowing high-quality applications
and ads, that have to be specifically designed and
implemented, as the PC-based web won’t fit the mobile
devices form factor.

In a 3-year time frame all organizations - starting from
Fortune 100 down to SMBs - will have to create their
own mobile presence to deliver information and
customer benefits through phones, as it happened on
the PC-based web, just bigger and money generating.


   1G PCs              2G TV sets                                     4,3G users
Carrefour mobile




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credentials above or sign up as new user




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Carrefour mobile




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But to create their own mobile presence, compared to PC-
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based web, organizations have to cope with different
                                      powered by Oracle & mobc3




mobile platforms and 100s of different keyboards, touch/
no-touch screens, storage, connectivity options: an
expensive and time-consuming technical nightmare!

To solve this issue, mobile client applications created
with mobc3 are common on 14M+ mobile phones today
and are key to providing user interfaces for advanced and
entertaining experiences, such as browsing and watching
media or marketing-oriented product information.
mobc3 is the world class mobile
               application platform that allows
               single-source, industry-standard
               implementations, optimized
               for >98% existing mobile devices:

                ‣ Apple iPhone and iPod
                ‣ Google Android
                ‣ RIM BlackBerry
                ‣ Nokia Symbian
                ‣ Microsoft Windows Mobile
                ‣ Nintendo DSi, Sony PSP
                ‣ 10,000+ legacy phones

www.mobc3.com info@mobc3.com
Carrefour mobile




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Welcome to Carrefour, please enter your
credentials above or sign up as new user




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Carrefour mobile




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       credentials above or sign up as new user




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1999

                                                  2004-2006
2007
mobc3 validation
by excellent clients
mobc3 validation
by excellent partners
From disconnected channels




             Inconsistent Customer Experience




  Online     Call Center           Field Sales     Branch Location




               Existing CRM Integration




Division A   Division B            Division C    Outsourcing Partner
To multi-channel CRM




                                     Direct and/or Indirect
                                Consistent Customer Experience




Mobile                Online       Call Center         Field Sales     Branch Office      Community



                                                 CRM



                                Integrated End-to-End Process




         Division A            Division B                Acquisition      Outsourcing Partner
To Cross Channel CRM




Community       Mobile   Online               Store          Call Center   Services Partner




    !"#"$%&'(

                              )%*"%(


                                                      +&'"*,-"(

                                       .$/(
mobc3 Customer Experience
mobc3 Customer Experience
Carrefour mobile
               Carrefour mobile                                              Carrefour mobile
                                                                             Carrefour mobile




                                              Home




                                                                                                             Home
my Carrefour   Store locator      Search...                 my loyalty         benefits   partner programs

Welcome Marcus Schomakers,
                                                                    Marcus Schomakers,




                                               Promo




                                                                                                              Promo
                                                                    member since 7 years, 2 days
we’re very happy to
inform you that there
is a special offer on                                               Statement and activities




                                              Loyalty




                                                                                                             Loyalty
Beaujolais Nouveaux
this week at you local
store (find on map).                                                Your gold box




                                               Shopping




                                                                                                              Shopping
Buy a crate of six bottles
and receive two bottles
free.                                                               Refer a friend
                                              Recipes




                                                                                                             Recipes
Add to shopping list:

See other offers we
                                                             Reserve your ticket
                                               News




                                                                                                              News
have prepared for you
in your gold box:                                            from Euro 25 now

          powered by Oracle & mobc3                                      powered by Oracle & mobc3




                                        mobc3 Customer Experience
Carrefour mobile
                 Carrefour mobile                                              Carrefour mobile
                                                                               Carrefour mobile




                                                 Home




                                                                                                                  Home
my recipes      manage recipes     ingredients                my recipes      manage recipes        ingredients

             Cooking for Friends                                           Cooking for Friends




                                                  Promo




                                                                                                                   Promo
                                                                                 You are about to send
                                                                                 an invitation for:
                                                                                 Spaghetti Bolognaise
                                                                                 to:




                                                 Loyalty




                                                                                                                  Loyalty
                                                                                 Sarah Bernard




                                                  Shopping




                                                                                                                   Shopping
                                                                 Spaghetti with Tom and me tonight?
                                                                           Type your message here

  Curry                                                           Send
                                                                 Curry          Send also
                                                 Recipes                                            Cancel




                                                                                                                  Recipes
                                                               invitation         SMS
                                                  News




                                                                                                                   News
             powered by Oracle & mobc3                                     powered by Oracle & mobc3




                                          mobc3 Customer Experience
mobc3 Customer Experience
mobc3 Content
mobc3 Content
mobc3 Content
La pluma fácil                                                     La pluma fácil




  Pasos previos                                                      Pasos previos

  Colocación de la aguja                                             Colocación de la aguja

  Purgado de la pluma                                                Purgado de la pluma

  Selección de la dosis                                              Selección de la dosis

  Inyección de la dosis                                              Inyección de la dosis


                             Respuestas                                                         Respuestas
Demostración   Red social   que importan.   Cerca                  Demostración   Red social   que importan.   Cerca




                                                    mobc3 Social
mobc3 Content
GiaccaP2P
  Le mie offerte
       Armani C..   ioShop                              GiaccaP2P
                                                          Le mie offerte
                                                               Armani C..    ioShop

AccediTutte levirtual account
      Le mie offerte (42)(88)
       al tuo categorie                                 AccediTutte levirtual account
                                                              Le mie offerte (42)(88)
                                                               al tuo categorie
             Armani Collezioni                                       Armani Collezioni

Importa fondi vicino ae Accessori
      Offerte
      Abbigliamento me (4)                              Importa fondi vicino ae Accessori
                                                              Offerte
                                                              Abbigliamento me (4)

                     Via Bagutta 2                                           Via Bagutta 2
Indirizzo: fondi esercente (42)
Trasferisci
       Offerte per
       Arredamento e Design (8)                         Indirizzo: fondi esercente (42)
                                                        Trasferisci
                                                               Offerte per
                                                               Arredamento e Design (8)
                     20121                                                   20121
      Vuoi comporre il numero                                 Vuoi comporre il numero
Città: Moltiplica i7639 punti (18)
Effettua un pagamento 0068
          +39 02
       Arte (12) mieiMilano                             Città: Moltiplica i7639 punti (18)
                                                        Effettua un pagamento 0068
                                                                  +39 02
                                                               Arte (12) mieiMilano

           No                OK                                    No                      OK
Telefono: ioSi e Elettronica (9)
      Club TV
Richiedi un pagamento 02 7639 0068
      Audio,        +39                                 Telefono: ioSi e Elettronica (9)
                                                              Club TV
                                                        Richiedi un pagamento 02 7639 0068
                                                              Audio,        +39



Operazioni effettuate CartaSi
      Portale mobile
     Mappa e Autonoleggi (5)
      Auto               Itinerario                     Operazioni effettuate CartaSi
                                                              Portale mobile
                                                             Mappa e Autonoleggi (5)
                                                              Auto               Itinerario


                                                                              Offerta ioShop: EUR 505,00
Assistenza (6)
       Case
      P2P
      Email             Aggiungi a contatti             Assistenza
                                                               Case
                                                              P2P
                                                              Email         (6)       Aggiungi a contatti
                                                                                              EUR 225,00




                                       mobc3 Coupon & Ticket
Giacca Armani C..   ioShop                                 Giacca Armani C..   ioShop


             Armani Collezioni                                          Armani Collezioni



                 Via Bagutta 2                                                    Via Bagutta 2
Indirizzo:                                                 Indirizzo:
                 20121                                                            20121
     Vuoi comporre il numero
Città:  +39 02 7639 0068
                 Milano                                    Città:                 Milano

       No                     OK
Telefono:                +39 02 7639 0068                  Telefono:                +39 02 7639 0068



       Mappa                 Itinerario                           Mappa                 Itinerario



        Email           Aggiungi a contatti                         Email          Aggiungi a contatti




                                          mobc3 Coupon & Ticket
mobc3 Coupon & Ticket
Alessi
               Alessi mobile                                    Alessi..
                                                                               La fabbrica dei sogni

           Ambienti (6)


           Designer (18)


           Alessi la fabbrica dei sogni

           A di Alessi
           Top Design, Pop Price

           Officina Alessi
           Arte e Poesia


  A CONVERSATION
  WITH ALBERTO ALESSI                                        LV02 - Zucch, spargizucchero
  New York, Detroit,                                         Lisa Vincitorio, giovane designer australiana
  Indianapolis                                               già autrice per noi del “Fruit Loop”, fa il bis con
                                                             questo sorprendente Spargizucchero in vetro...




Catalogo       Negozi       Azienda   A-Shop                   Catalogo             Negozi               Azienda   A-Shop




                                               iDiscoverer
Alessi mobile     You & Alessi




                                                           Alessi mobile




Catalogo        Negozi    Azienda   A-Shop




                                             iDiscoverer
Fénis              iVDO

                    Il Castello di Fénis




           Come arrivarci             Orari ed eventi


         Visita multimediale           Ipercartolina




mobc3D
mobc3D
Web, db e app server
(Windows NT or Unix architecture)                 Mobile networks
                                        (e.g. China Mobile, Tigo, Turkcell, 3)




                                                                                            mobc3 client applications for iPhone,
                                                                                            iPod, Nokia, Google, Microsoft, RIM
                                                                                              smartphones and legacy phones
                                                               Internet


                          Authentication,           Firewall
                           authorization


  Further processing
  (e.g. data mining)




          Local distribution                 Firewall            Router/Bluetooth antenna
         (WiFi or Bluetooth)                (optional)                 or local WiFi




                                                         Easy deployment
Contents
 Contents
   Contents                               Mobile
                                         platforms




              Content                                                mobc3 Content
                Content            mobc3         mobc3
 Project      adapters                                                  players
                  Content
                adapters          Content       Content
                  adapters          data       application
                                  services      services
App1 meta
  code
                                                                     Project-specific
                                                                      mobile apps
              Content
                Content
              adapterscode
                 meta             Contents
App2 code       adapters         repository           deployment
 App2 code       framework                           configurations
                   libraries



Deployment        mobc3
description      Content
                deployment
                 services



                       Industry-standard architecture
Thank you!                 To know more:

Questions?                 Become a mobc3 fan
Just drop us an email!     Join mobc3 on LinkedIn




             www.mobc3.com info@mobc3.com

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Mobc3 Single Source Mobile Apps Platform for All Devices

  • 1. The web is moving away from PCs to condense into mobile phones and ubiquitous devices. But organizations aiming at a moving web target cannot afford to design multiple apps optimized for all different devices. Carrefour mobile Email address Password Welcome to Carrefour, please enter your credentials above or sign up as new user New OK Cancel User powered by Oracle & mobc3 www.mobc3.com info@mobc3.com
  • 2. mobc3 is the world class mobile application platform to empower truly exceptional customer experiences by connecting brands with their customers through all mobile devices, with a simple, single-source, 1-click design www.mobc3.com info@mobc3.com
  • 3. Carrefour mobile Email address Password Welcome to Carrefour, please enter your credentials above or sign up as new user New OK Cancel User powered by Oracle & mobc3 1G PCs 2G TV sets 4,3G users
  • 4. Carrefour mobile Email address Password Welcome to Carrefour, please enter your credentials above or sign up as new user 600 million mobile phones are Internet-capable, with OK Cancel New User powered by Oracle & mobc3 powerful browsers allowing high-quality applications and ads, that have to be specifically designed and implemented, as the PC-based web won’t fit the mobile devices form factor. In a 3-year time frame all organizations - starting from Fortune 100 down to SMBs - will have to create their own mobile presence to deliver information and customer benefits through phones, as it happened on the PC-based web, just bigger and money generating. 1G PCs 2G TV sets 4,3G users
  • 5.
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  • 7. Carrefour mobile Email address Password Welcome to Carrefour, please enter your credentials above or sign up as new user New OK Cancel User powered by Oracle & mobc3
  • 8. Carrefour mobile Email address Password Welcome to Carrefour, please enter your credentials above or sign up as new user But to create their own mobile presence, compared to PC- OK Cancel New User based web, organizations have to cope with different powered by Oracle & mobc3 mobile platforms and 100s of different keyboards, touch/ no-touch screens, storage, connectivity options: an expensive and time-consuming technical nightmare! To solve this issue, mobile client applications created with mobc3 are common on 14M+ mobile phones today and are key to providing user interfaces for advanced and entertaining experiences, such as browsing and watching media or marketing-oriented product information.
  • 9. mobc3 is the world class mobile application platform that allows single-source, industry-standard implementations, optimized for >98% existing mobile devices: ‣ Apple iPhone and iPod ‣ Google Android ‣ RIM BlackBerry ‣ Nokia Symbian ‣ Microsoft Windows Mobile ‣ Nintendo DSi, Sony PSP ‣ 10,000+ legacy phones www.mobc3.com info@mobc3.com
  • 10. Carrefour mobile Email address Password Welcome to Carrefour, please enter your credentials above or sign up as new user New OK Cancel User powered by Oracle & mobc3
  • 11. Carrefour mobile Email address Password Welcome to Carrefour, please enter your credentials above or sign up as new user New OK Cancel User powered by Oracle & mobc3 1999 2004-2006
  • 12. 2007
  • 13.
  • 16. From disconnected channels Inconsistent Customer Experience Online Call Center Field Sales Branch Location Existing CRM Integration Division A Division B Division C Outsourcing Partner
  • 17. To multi-channel CRM Direct and/or Indirect Consistent Customer Experience Mobile Online Call Center Field Sales Branch Office Community CRM Integrated End-to-End Process Division A Division B Acquisition Outsourcing Partner
  • 18. To Cross Channel CRM Community Mobile Online Store Call Center Services Partner !"#"$%&'( )%*"%( +&'"*,-"( .$/(
  • 21. Carrefour mobile Carrefour mobile Carrefour mobile Carrefour mobile Home Home my Carrefour Store locator Search... my loyalty benefits partner programs Welcome Marcus Schomakers, Marcus Schomakers, Promo Promo member since 7 years, 2 days we’re very happy to inform you that there is a special offer on Statement and activities Loyalty Loyalty Beaujolais Nouveaux this week at you local store (find on map). Your gold box Shopping Shopping Buy a crate of six bottles and receive two bottles free. Refer a friend Recipes Recipes Add to shopping list: See other offers we Reserve your ticket News News have prepared for you in your gold box: from Euro 25 now powered by Oracle & mobc3 powered by Oracle & mobc3 mobc3 Customer Experience
  • 22. Carrefour mobile Carrefour mobile Carrefour mobile Carrefour mobile Home Home my recipes manage recipes ingredients my recipes manage recipes ingredients Cooking for Friends Cooking for Friends Promo Promo You are about to send an invitation for: Spaghetti Bolognaise to: Loyalty Loyalty Sarah Bernard Shopping Shopping Spaghetti with Tom and me tonight? Type your message here Curry Send Curry Send also Recipes Cancel Recipes invitation SMS News News powered by Oracle & mobc3 powered by Oracle & mobc3 mobc3 Customer Experience
  • 27. La pluma fácil La pluma fácil Pasos previos Pasos previos Colocación de la aguja Colocación de la aguja Purgado de la pluma Purgado de la pluma Selección de la dosis Selección de la dosis Inyección de la dosis Inyección de la dosis Respuestas Respuestas Demostración Red social que importan. Cerca Demostración Red social que importan. Cerca mobc3 Social
  • 29. GiaccaP2P Le mie offerte Armani C.. ioShop GiaccaP2P Le mie offerte Armani C.. ioShop AccediTutte levirtual account Le mie offerte (42)(88) al tuo categorie AccediTutte levirtual account Le mie offerte (42)(88) al tuo categorie Armani Collezioni Armani Collezioni Importa fondi vicino ae Accessori Offerte Abbigliamento me (4) Importa fondi vicino ae Accessori Offerte Abbigliamento me (4) Via Bagutta 2 Via Bagutta 2 Indirizzo: fondi esercente (42) Trasferisci Offerte per Arredamento e Design (8) Indirizzo: fondi esercente (42) Trasferisci Offerte per Arredamento e Design (8) 20121 20121 Vuoi comporre il numero Vuoi comporre il numero Città: Moltiplica i7639 punti (18) Effettua un pagamento 0068 +39 02 Arte (12) mieiMilano Città: Moltiplica i7639 punti (18) Effettua un pagamento 0068 +39 02 Arte (12) mieiMilano No OK No OK Telefono: ioSi e Elettronica (9) Club TV Richiedi un pagamento 02 7639 0068 Audio, +39 Telefono: ioSi e Elettronica (9) Club TV Richiedi un pagamento 02 7639 0068 Audio, +39 Operazioni effettuate CartaSi Portale mobile Mappa e Autonoleggi (5) Auto Itinerario Operazioni effettuate CartaSi Portale mobile Mappa e Autonoleggi (5) Auto Itinerario Offerta ioShop: EUR 505,00 Assistenza (6) Case P2P Email Aggiungi a contatti Assistenza Case P2P Email (6) Aggiungi a contatti EUR 225,00 mobc3 Coupon & Ticket
  • 30. Giacca Armani C.. ioShop Giacca Armani C.. ioShop Armani Collezioni Armani Collezioni Via Bagutta 2 Via Bagutta 2 Indirizzo: Indirizzo: 20121 20121 Vuoi comporre il numero Città: +39 02 7639 0068 Milano Città: Milano No OK Telefono: +39 02 7639 0068 Telefono: +39 02 7639 0068 Mappa Itinerario Mappa Itinerario Email Aggiungi a contatti Email Aggiungi a contatti mobc3 Coupon & Ticket
  • 31. mobc3 Coupon & Ticket
  • 32. Alessi Alessi mobile Alessi.. La fabbrica dei sogni Ambienti (6) Designer (18) Alessi la fabbrica dei sogni A di Alessi Top Design, Pop Price Officina Alessi Arte e Poesia A CONVERSATION WITH ALBERTO ALESSI LV02 - Zucch, spargizucchero New York, Detroit, Lisa Vincitorio, giovane designer australiana Indianapolis già autrice per noi del “Fruit Loop”, fa il bis con questo sorprendente Spargizucchero in vetro... Catalogo Negozi Azienda A-Shop Catalogo Negozi Azienda A-Shop iDiscoverer
  • 33. Alessi mobile You & Alessi Alessi mobile Catalogo Negozi Azienda A-Shop iDiscoverer
  • 34. Fénis iVDO Il Castello di Fénis Come arrivarci Orari ed eventi Visita multimediale Ipercartolina mobc3D
  • 36. Web, db e app server (Windows NT or Unix architecture) Mobile networks (e.g. China Mobile, Tigo, Turkcell, 3) mobc3 client applications for iPhone, iPod, Nokia, Google, Microsoft, RIM smartphones and legacy phones Internet Authentication, Firewall authorization Further processing (e.g. data mining) Local distribution Firewall Router/Bluetooth antenna (WiFi or Bluetooth) (optional) or local WiFi Easy deployment
  • 37. Contents Contents Contents Mobile platforms Content mobc3 Content Content mobc3 mobc3 Project adapters players Content adapters Content Content adapters data application services services App1 meta code Project-specific mobile apps Content Content adapterscode meta Contents App2 code adapters repository deployment App2 code framework configurations libraries Deployment mobc3 description Content deployment services Industry-standard architecture
  • 38. Thank you! To know more: Questions? Become a mobc3 fan Just drop us an email! Join mobc3 on LinkedIn www.mobc3.com info@mobc3.com