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Public Sphere: Gov 2.0 - John Shanahan
 

Public Sphere: Gov 2.0 - John Shanahan

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    Public Sphere: Gov 2.0 - John Shanahan Public Sphere: Gov 2.0 - John Shanahan Presentation Transcript

    • Online communities Linking the citizens and customers into decision making in a totally new way
    • Old way Big vision, big policy & a lot of time policy citizens policy
    • New way Micro launches, small policy, insights, iterations Small policy policy Small policy
    • Colmar Brunton Communities
    • The Your Community Platform activities quick profile discussions Activities online focus messages news polls / connect groups
    • 8,000 potholes and other broken things have been fixed
    • The keys to successful online communities
    • 1.LISTEN Talk with citizens in context. Listen to their ideas before they get skewed. To uncover issues, ask good questions, focusing on how people feel
    • 2. ORGANISE Around issues people really care about and/or want to change.
    • 3. CROWD WISE Co-create with citizens, offer innovation as standard. Learn to feed off the wisdom of crowds.
    • 4. ENGAGE Provide utility, education, entertainment and connection .
    • 5. COMMIT Spend long-term quality time with participants. Build lasting relationships, create arenas for subscription and meaningfulness.
    • “It's not about you. It's about all of us"