Creating a Domain Communication
Experience on Windows Live
Brian Goldstein Arnold Blinn
Program Manager Architect
Microsoft Corporation Microsoft Corporation

Outline
The Power of Windows Live
Windows Live @ edu with Indiana University
Windows Live Custom Domains
Summary
Q&A

Digital Communication has Exploded
Windows Live to the rescue!

Windows Live Communication Services
Hotmail
Messenger
Windows Live ID
@hotmail.com
@<your domain here>
@msn.com
Expo Spaces
Contacts
Mobile
Other

Windows Live @ edu
Launched May 2005
Results to date
200+ schools in 15 countries
4 million students and alumni
Customers include
Indiana University Alumni Association
University of Pennsylvania / The Wharton School
Glasgow Caledonian University

Windows Live @ edu
\"To create a system similar to Windows Live @ edu for our
university’s 15,000 students would be at least £50,000. If I can
get a company like Microsoft to run a professional, state-of-
the-art e-mail system for me and to do it for free—that’s really
a no-brainer, isn’t it?\" – Les Watson, Pro-Vice Chancellor,
Glasgow Caledonian University
\"Prior to signing up, estimates gathered regarding the
expense of an e-mail system to serve our 160,000 alumni had
ranged from $250,000 to $700,000 per year, depending on the
level of service.\" – O'Neal Smitherman, VP of IT and CIO, Ball
State University

Indiana University
Duane Schau
Alan Walsh
CIO
Manager, IMS

9 campuses around the state
Enrolled students: 92,894
Faculty and staff: 58,364
Living alumni: 500,000 +

The identity lifecycle has been extended
Alumni
Enrolled
Admitted
Applicant
Prospect
How do we build an infrastructure to support this?

Two major factors impede our ability to reach all users:
Cost Policy

Faculty Alumni
Students
Staff

Account
CMS
Management
Alumni Email
Identity
Lifecycle Windows Live
Manager
PeopleSoft
Address Book
AD

A virtual alumni community of 500,000
IU identity
Messaging
IM
Blogging
Sharing
Community marketplace

Chapters
Managed locally by volunteers
Communication systems integrated with IU Exchange
Unique chapter identity
Chapters become virtual satellite offices
Distribution centers for e-communications
Integrate calendaring and scheduling with corporate
Blogging events and chapter information

Indiana University becomes the social network for life
Alumni to Alumni
Student to Alumni
Alumni to Pre-admits
Staff to Student
Staff to Pre-admits

Mobile
Hotmail
Contacts
Messenger
Expo Spaces

Alumni Chapters
Expo
Hotmail
Spaces
Messenger
Students IU Staff
Contacts

Custom Domains
Easily create and manage a namespace on the
Windows Live platform
Namespace defined by a domain/sub-domain
owned by you
e.g., @partner.com, @fan.partner.co.uk
Your domain members are created and managed
by CD website or SDK
FREE e-mail services (Hotmail)
Along with Messenger, Spaces, Search, Soapbox…

Who uses Custom Domains?
Today we support thousands of partners and hundreds of thousands of
users, including:
Government
Local government in Waterloo, Belgium offers unique email addresses to all citizens as part
of a digital city initiative
Education
Bradesco Foundation (Brazil) administers multiple K-12 schools & provides email service to
50K+ students and teachers
Small Business
High end automobile broker (galleryauto.ca) uses personalized addresses for
communicating with customers
Web Portals
Multiple portal sites utilize custom IDs to offer communication services
(Hotmail, Messenger, etc.) to their users; popular in emerging markets
19

Setting up a Custom Domain
Register Domain that you own
Change MX record with your DNS provider
Manage accounts
Web UI on CD website
1.
Open Membership feature (optional)
2.
We provide html code to add to your web page
Promotes visits to your site to get ID and check e-mail
Programmatically using the CD SDK
3.

Custom Domains SDK
Version 1 available via MSDN
12 methods for managing CD members
CreateMember, DeleteMember, EnumMembers…
Comes with sample applications
Very popular – thousands of downloads
Version 2 – coming soon
24 methods
Expanded features for partners
Supports certificate authentication
Richer sample applications

Custom Domains

Summary
WL @ edu and Custom Domains are available today
Merging this fall to bring the best of both worlds
Custom Domains – fall release
SDK V2
Certificate auth
24 methods
Active Directory synch w/edu customers
Co-branding
Single sign on (federation)

Resources
Window Live @ edu website
http://get.live.com/edu
Custom Domains website
http://domains.live.com
SDK, Documentation, and Forums
http://dev.live.com/customdomains

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