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Creating a Domain Communication
Experience on Windows Live


Brian Goldstein         Arnold Blinn
Program Manager         Architect
Microsoft Corporation   Microsoft Corporation
Outline
 The Power of Windows Live
 Windows Live @ edu with Indiana University
 Windows Live Custom Domains
 Summary
 Q&A
Digital Communication has Exploded




        Windows Live to the rescue!
Windows Live Communication Services

                                   Hotmail
            Messenger

                Windows Live ID
                   @hotmail.com
               @<your domain here>
                   @msn.com
     Expo                                      Spaces


                        Contacts

                                      Mobile
            Other
Windows Live @ edu
 Launched May 2005
 Results to date
  200+ schools in 15 countries
  4 million students and alumni
 Customers include
  Indiana University Alumni Association
  University of Pennsylvania / The Wharton School
  Glasgow Caledonian University
Windows Live @ edu
quot;To create a system similar to Windows Live @ edu for our
university’s 15,000 students would be at least £50,000. If I can
get a company like Microsoft to run a professional, state-of-
the-art e-mail system for me and to do it for free—that’s really
a no-brainer, isn’t it?quot; – Les Watson, Pro-Vice Chancellor,
Glasgow Caledonian University
quot;Prior to signing up, estimates gathered regarding the
expense of an e-mail system to serve our 160,000 alumni had
ranged from $250,000 to $700,000 per year, depending on the
level of service.quot; – O'Neal Smitherman, VP of IT and CIO, Ball
State University
Indiana University

               Duane Schau
Alan Walsh
               CIO
Manager, IMS
9 campuses around the state
Enrolled students: 92,894
Faculty and staff: 58,364
Living alumni: 500,000 +
The identity lifecycle has been extended
                                                             Alumni
                                                  Enrolled

                                       Admitted


                           Applicant



                Prospect

                             How do we build an infrastructure to support this?
Two major factors impede our ability to reach all users:




           Cost                     Policy
Faculty    Alumni




           Students
   Staff
Account
                                      CMS
             Management


 Alumni                                        Email


                           Identity
                          Lifecycle         Windows Live
                          Manager
PeopleSoft



                                            Address Book

                            AD
A virtual alumni community of 500,000
IU identity
 Messaging
 IM
 Blogging
Sharing
 Community marketplace
Chapters
 Managed locally by volunteers
 Communication systems integrated with IU Exchange
  Unique chapter identity
  Chapters become virtual satellite offices
  Distribution centers for e-communications
  Integrate calendaring and scheduling with corporate
  Blogging events and chapter information
Indiana University becomes the social network for life
 Alumni to Alumni
 Student to Alumni
 Alumni to Pre-admits
 Staff to Student
 Staff to Pre-admits
Mobile
Hotmail



              Contacts
  Messenger



 Expo             Spaces
Alumni                   Chapters



                                   Expo
             Hotmail



                                   Spaces
            Messenger
Students                                       IU Staff
                        Contacts
Custom Domains
 Easily create and manage a namespace on the
 Windows Live platform
 Namespace defined by a domain/sub-domain
 owned by you
  e.g., @partner.com, @fan.partner.co.uk
 Your domain members are created and managed
 by CD website or SDK
 FREE e-mail services (Hotmail)
  Along with Messenger, Spaces, Search, Soapbox…
Who uses Custom Domains?
Today we support thousands of partners and hundreds of thousands of
users, including:
     Government
      Local government in Waterloo, Belgium offers unique email addresses to all citizens as part
      of a digital city initiative
     Education
      Bradesco Foundation (Brazil) administers multiple K-12 schools & provides email service to
      50K+ students and teachers
     Small Business
       High end automobile broker (galleryauto.ca) uses personalized addresses for
      communicating with customers
     Web Portals
       Multiple portal sites utilize custom IDs to offer communication services
      (Hotmail, Messenger, etc.) to their users; popular in emerging markets
19
Setting up a Custom Domain
      Register Domain that you own
      Change MX record with your DNS provider
      Manage accounts
       Web UI on CD website
 1.
       Open Membership feature (optional)
 2.
        We provide html code to add to your web page
        Promotes visits to your site to get ID and check e-mail
       Programmatically using the CD SDK
 3.
Custom Domains SDK
 Version 1 available via MSDN
  12 methods for managing CD members
    CreateMember, DeleteMember, EnumMembers…
  Comes with sample applications
  Very popular – thousands of downloads
 Version 2 – coming soon
  24 methods
    Expanded features for partners
  Supports certificate authentication
  Richer sample applications
Custom Domains
Summary
 WL @ edu and Custom Domains are available today
  Merging this fall to bring the best of both worlds
 Custom Domains – fall release
  SDK V2
    Certificate auth
    24 methods
    Active Directory synch w/edu customers
  Co-branding
  Single sign on (federation)
Resources
Window Live @ edu website
 http://get.live.com/edu
Custom Domains website
 http://domains.live.com
SDK, Documentation, and Forums
 http://dev.live.com/customdomains
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions,
                it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
                                       MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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Creating a Domain Communication Experience on Windows Live

  • 1. Creating a Domain Communication Experience on Windows Live Brian Goldstein Arnold Blinn Program Manager Architect Microsoft Corporation Microsoft Corporation
  • 2. Outline The Power of Windows Live Windows Live @ edu with Indiana University Windows Live Custom Domains Summary Q&A
  • 3. Digital Communication has Exploded Windows Live to the rescue!
  • 4. Windows Live Communication Services Hotmail Messenger Windows Live ID @hotmail.com @<your domain here> @msn.com Expo Spaces Contacts Mobile Other
  • 5. Windows Live @ edu Launched May 2005 Results to date 200+ schools in 15 countries 4 million students and alumni Customers include Indiana University Alumni Association University of Pennsylvania / The Wharton School Glasgow Caledonian University
  • 6. Windows Live @ edu quot;To create a system similar to Windows Live @ edu for our university’s 15,000 students would be at least £50,000. If I can get a company like Microsoft to run a professional, state-of- the-art e-mail system for me and to do it for free—that’s really a no-brainer, isn’t it?quot; – Les Watson, Pro-Vice Chancellor, Glasgow Caledonian University quot;Prior to signing up, estimates gathered regarding the expense of an e-mail system to serve our 160,000 alumni had ranged from $250,000 to $700,000 per year, depending on the level of service.quot; – O'Neal Smitherman, VP of IT and CIO, Ball State University
  • 7. Indiana University Duane Schau Alan Walsh CIO Manager, IMS
  • 8. 9 campuses around the state Enrolled students: 92,894 Faculty and staff: 58,364 Living alumni: 500,000 +
  • 9. The identity lifecycle has been extended Alumni Enrolled Admitted Applicant Prospect How do we build an infrastructure to support this?
  • 10. Two major factors impede our ability to reach all users: Cost Policy
  • 11. Faculty Alumni Students Staff
  • 12. Account CMS Management Alumni Email Identity Lifecycle Windows Live Manager PeopleSoft Address Book AD
  • 13. A virtual alumni community of 500,000 IU identity Messaging IM Blogging Sharing Community marketplace
  • 14. Chapters Managed locally by volunteers Communication systems integrated with IU Exchange Unique chapter identity Chapters become virtual satellite offices Distribution centers for e-communications Integrate calendaring and scheduling with corporate Blogging events and chapter information
  • 15. Indiana University becomes the social network for life Alumni to Alumni Student to Alumni Alumni to Pre-admits Staff to Student Staff to Pre-admits
  • 16. Mobile Hotmail Contacts Messenger Expo Spaces
  • 17. Alumni Chapters Expo Hotmail Spaces Messenger Students IU Staff Contacts
  • 18. Custom Domains Easily create and manage a namespace on the Windows Live platform Namespace defined by a domain/sub-domain owned by you e.g., @partner.com, @fan.partner.co.uk Your domain members are created and managed by CD website or SDK FREE e-mail services (Hotmail) Along with Messenger, Spaces, Search, Soapbox…
  • 19. Who uses Custom Domains? Today we support thousands of partners and hundreds of thousands of users, including: Government Local government in Waterloo, Belgium offers unique email addresses to all citizens as part of a digital city initiative Education Bradesco Foundation (Brazil) administers multiple K-12 schools & provides email service to 50K+ students and teachers Small Business High end automobile broker (galleryauto.ca) uses personalized addresses for communicating with customers Web Portals Multiple portal sites utilize custom IDs to offer communication services (Hotmail, Messenger, etc.) to their users; popular in emerging markets 19
  • 20. Setting up a Custom Domain Register Domain that you own Change MX record with your DNS provider Manage accounts Web UI on CD website 1. Open Membership feature (optional) 2. We provide html code to add to your web page Promotes visits to your site to get ID and check e-mail Programmatically using the CD SDK 3.
  • 21. Custom Domains SDK Version 1 available via MSDN 12 methods for managing CD members CreateMember, DeleteMember, EnumMembers… Comes with sample applications Very popular – thousands of downloads Version 2 – coming soon 24 methods Expanded features for partners Supports certificate authentication Richer sample applications
  • 23. Summary WL @ edu and Custom Domains are available today Merging this fall to bring the best of both worlds Custom Domains – fall release SDK V2 Certificate auth 24 methods Active Directory synch w/edu customers Co-branding Single sign on (federation)
  • 24. Resources Window Live @ edu website http://get.live.com/edu Custom Domains website http://domains.live.com SDK, Documentation, and Forums http://dev.live.com/customdomains
  • 25. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.