This slideshare explains how you can skip waiting in on the phone to resolve a consumer related issue. For example - fixing something on your credit card. The company will give you a call back at your convenience. How great is that!?
1. How to Skip The Line Using Twitter
Author – Patrick Gallagher
Editor's Notes
Here is how you can skip the line using Twitter.com. 1) Create a Twitter.com 2) Engage with a company that has a Social Media Customer team. 3) Ask them for help. See slide/graphic for more information