SMALL BUSINESS INTERVIEW Gabrielle Sartell NICHOLS COLLEGE BUSINESS AND SOCIETY 100-02
A N T H O N Y S R E S TAU R A N T INTRODUCTION AND E N T R E P R E N E U R S C O M PA N Y Company: Anthonys Restaurant One of my good friends since first grade and my current room mate is thegranddaughter of the owner of Anthony’s Restaurant. Their trend setting is a creative inspired atmosphere. With picnicpleasure, elegant feast and memorable weddings, Anthony’s gives consistentattention to detail. Anthony’s has been in business for over thirty seven years.
BACKGROUND OF ANTHONYS The beginning: Anthony Spadafora and his best friend decided to open arestaurant together. After opening, Anthony decided to buy his partners shareand created Anthony’s Restaurant. They decided to start Anthony’s since times were hard back them both menwanted to be able to support their families and create a better life for each ofthem. Anthony is not only a business man, but the entire Spafadora family isbusiness orientated. The Spadafora’s own Spadafora’s Florists, Spadafora’sFuneral Home, Spadafora’s Slush and Highland Smoke Shop. This compares to Anthony’s today because all of Spadafora businesseshave been extremely successful, and since then Anthony’s has grown twice thesize and is known as an excellent restaurant in Malden Massachusetts.
SUCCESSES AND CHALLENGES Successes: Anthony’s has grown a lot throughout the years and is anextremely successful restaurant. It is a family orientated business. Anthony’s staff consists of family members which gives the customers asafe and welcoming feeling while walking through the doors. Challenges: There have been staff members who stole from the business. Numerous break ins.
SUCCESSES AND CHALLENGES CONTINUED The most challenging aspect of running Anthony’s is being able to keep thecustomers happy. Today there are many restaurants with over priced menus.Anthony’s is able to provide a delicious meal at a negotiable price. Anthony’s overcame these challenges by developing a trust worthy staffwho cares about Anthony’s and treats it like their second home. The critical success factors for this type of business are: great service,beautiful atmosphere, and delicious food. The fatal flaws in this type of business are: fires, negative staff member,bad service.
THE FUTURE Recently the owner of Anthony’s, Anthony Spadafora I died at the age of85. Anthony’s restaurant is now owned by his son Anthony Spadafora Jr, withhis brother Albert Spadafora. They hope to keep the family business alive andcontinue to please their customers.
QUESTIONS Question: Eventually would you want to own Anthony’s restaurant? Stefanie: Yes it is my dream to one day own my family business. Question: Where do you see Anthonys in the next 5 years? Stefanie: I hope to see Anthony’s expand throughout Malden, and continueto please the customers. Question: What makes Anthony’s so successful? Stefanie: I believe that with our family orientated staff, Anthony’s is a veryloving restaurant that makes the customers coming back for more.
SUMMARY Advice: In order to be successful you must believe in yourself andremember you are never to young or old to start your own business. Followyour dreams. Through this interview I learned that every business will have its ups anddowns. If your planning to open your own business I believe that you have tobe 100% committed and love what your doing. Anthony’s website: http://www.anthonysofmalden.com/index2.asp