Law Libraries Reaching for the Sky   Practical Applications of Web 2.0 Technology Darlene Fichter May 26, 2008
Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
If the Sky is the Limit <ul><li>I will (hopefully): </li></ul><ul><ul><ul><li>Share knowledge via media, drama, stories </...
Web 2.0 / Library 2.0 <ul><li>“Web 2.0 is a name for a bunch of new web-based applications.”  </li></ul><ul><li>Cal Hender...
What’s at the Heart of Web 2.0 <ul><li>Social phenomena, people to people </li></ul><ul><li>Freedom to share </li></ul><ul...
Theme Songs ? <ul><li>I am a rock </li></ul><ul><li>I am an island </li></ul>Photo:  thoth92   Some rights reserved.
Theme Songs ? <ul><li>Your Space  My  Space </li></ul>So happy together
<ul><li>But, how does “it” feel? </li></ul>
Need legal info/article? <ul><li>Finding Journal Articles / Legal Info </li></ul><ul><li>#1. Go to Library home page </li>...
Need Info? <ul><li>I’ll just Google it! </li></ul><ul><li>Maybe my buddy  </li></ul><ul><li>will IM it to me. </li></ul>
In the midst of Tech Storm <ul><li>The only safe ship in a storm  </li></ul><ul><li>is leadership. </li></ul><ul><ul><li>F...
Tech Storms The Perfect E-Storm:  Emerging Technology, Enormous Learner Demands, Enhanced Pedagogy, and Erased Budgets  – ...
Look away! Look away! Photo:  Spartacus007   Some rights reserved.
Look Away with a Friend   Photo:  Rita Willeart  via Flickr
You Can’t Control My Mind! http://eclectech.co.uk/mindcontrol.php
I’ll Just Watch from Over Here, Thanks! Photo:  Eggybird   Some rights reserved
Embrace it! - Digital Native Photo:  DavidDMuir   Some rights reserved Stabilo Boss   Some Rights Reserved
Other Responses Include: <ul><li>Butting </li></ul><ul><li>Digesting </li></ul><ul><li>Debating </li></ul>
More Responses <ul><li>Skeptics </li></ul><ul><li>Canaries </li></ul>
Let’s Get Practical
Let’s Get Practical <ul><li>To banish ants from the kitchen, find out where they are coming in and cover the hole with pet...
Making Sense of Web 2.0 <ul><li>Making sense of information and acting on it requires not one brain process, but several. ...
3 Elements of Sense-Making* <ul><li>Do we see the data? </li></ul><ul><li>Do we pay attention to the data? </li></ul><ul><...
SEE Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
ATTEND Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
ACT Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
#1.  Learn with Others <ul><li>Learn from others in the profession and create learning opportunities for our users </li></...
Photo by   davezilla was taken
What is a “Wiki”? <ul><li>Tool that allows a group of people to  quickly  create and edit a web site together </li></ul>
Wiki Design Principles <ul><li>Openness and trust  </li></ul><ul><ul><li>if a page is incomplete or inaccurate anyone (you...
Why wiki?* <ul><li>Heather Coleman - Quick and easy way to publish info </li></ul><ul><ul><li>litigation practice group </...
Why not Wiki? <ul><ul><li>Document content management system </li></ul></ul>Wikis in Law Firms – An Alternative View? by  ...
Culture Shock Photo by  Childish David
Other Uses <ul><li>Entire library site </li></ul><ul><li>Subject guides </li></ul><ul><li>Event planning </li></ul><ul><li...
Social Bookmarking <ul><li>Way to filter (by humans) </li></ul><ul><ul><li>Winspear Business Library </li></ul></ul><ul><u...
#2. Mix It Up a Little
Just Add Content & Stir <ul><li>RSS - The majority of English Canadian legal publishers now have feeds for their new title...
River of News
Cut and Paste Grazr.com
Possible Uses <ul><li>Keyword search to  </li></ul><ul><ul><li>build lists by practice group </li></ul></ul><ul><ul><li>li...
#3. Share What You Know <ul><li>Be a filter and guide for your community of users </li></ul><ul><li>Instruction </li></ul>...
Examples <ul><li>Blog current info for practice group </li></ul><ul><li>“Beauty contest” blog </li></ul><ul><ul><li>Attrac...
Screencast It! <ul><li>Just in time training </li></ul><ul><li>Keep it short </li></ul><ul><li>How to (drop down list here...
Example <ul><li>The British Columbia Courthouse Library video tutorials </li></ul><ul><ul><li>Listed on their site </li></...
Browser Based Webcasting <ul><li>Free:  </li></ul><ul><ul><li>Dimdim </li></ul></ul><ul><ul><li>Yugma + Skype </li></ul></...
#4. Network Online http://lawlibraries.ning.com/ Web 2.0 is “Social”
Why Network? <ul><li>Networking is one skill you need to practice to get ahead and survive these uncertain times. -  Effec...
Twitter @legalvoices <ul><li>Follow @legalvoices to be added to the stream on legalvoices.com.  </li></ul><ul><li>For lawy...
Understand Online Community <ul><li>Canada has more Facebook users per capita than any other country </li></ul><ul><li>Maj...
The Gentle Art of Inviting Participation <ul><li>Heart of the social networking </li></ul><ul><ul><li>http://www.davidleek...
#5. Time to Play and Learn <ul><li>To use these tools, you need to learn the tools  </li></ul>&quot;It is not enough to be...
#6. Quicker To Try <ul><li>Test fast,  fail fast , adjust fast  - Tom Peters </li></ul><ul><li>Learn from what works and w...
#7. Remember to Wear Good Shoes Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
Summary <ul><li>SEE-ATTEND-ACT </li></ul>Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
Keep Your Eye on the Horizon Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
Questions? &quot;And now Edgar's gone... something's going on around here“   Photo:  Manu , via flickr
Thank you <ul><li>Connie Cosby </li></ul><ul><li>Cindy Chick </li></ul><ul><li>Mary Tastad </li></ul><ul><li>Sabrina Pacif...
Contact Me <ul><li>Email me: </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><li>Follow me on Twitter </li></ul><...
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Law Libraries Reaching for the Sky: Practical Applications of Web 2.0 Technology

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In the blink of the eye, the information landscape that we work in has changed profoundly from information scarcity to information abundance, from mediated services to self service, from print to digital, from serving baby boomers to millennials. We all know change is happening and have taken time to explore online sites like YouTube, MySpace, Facebook, Flickr and others, but what does this mean for info pros? What is just hype or entertainment value and what is actually transforming the way legal professionals work or want to work if they could? What should we be doing as information professionals to provide services today and tomorrow? If the sky is the limit, what should we pay attention to and be doing now?

Plenary Session at:
The Canadian Association of Law Libraries/L'Association canadienne des bibliothèques de droit (CALL/ACBD) Conference, May 25-28, 2008 Saskatoon, SK

Published in: Technology, Design
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  • This slide only shows the first 7 of 18 steps so here are the 18 that scroll by to the tune of Supertramp's Take the Long Way Home.

    Finding Journal Articles / Legal Info
    #1. Go to Library home page
    #2. Where is the link to online legal info …?
    #3. Guess which link to click to find x
    #4. Dozens of databases in an A-Z list
    “What were they thinking?” 
    #5. “Which one should I try? What does this stuff mean? HeinOnline, LegalTrac, Decisions on CanLII, Index to Legal Periodicals & Books”
    #6. “I have no idea what database to pick.”
    #7. “Where is LegalTrac– I’ve used that before.”
    #8. Okay, picked it but does it have “online” stuff?
    #9. Enter some keywords.
    #10. Cross fingers, feel lucky.
    #11. No results aaargh! OR 1000 results …
    #12. “Why can’t I limit to Sask/scholarly?”
    #13. Sift through the results one by one.
    #14. Here’s a result that could work! 
    #15. Click on “Find It” – “aarrgh” no full text
    #16. Try again – Yes - this could work!
    #17. If lucky, repeat #9-#11 till done.
    #18. Otherwise, repeat #4 to #11 till done.
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  • Law Libraries Reaching for the Sky: Practical Applications of Web 2.0 Technology

    1. 1. Law Libraries Reaching for the Sky Practical Applications of Web 2.0 Technology Darlene Fichter May 26, 2008
    2. 2. Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
    3. 3. If the Sky is the Limit <ul><li>I will (hopefully): </li></ul><ul><ul><ul><li>Share knowledge via media, drama, stories </li></ul></ul></ul><ul><ul><ul><li>Get to the “Practical” </li></ul></ul></ul><ul><ul><ul><li>Have some fun </li></ul></ul></ul><ul><li>You will (hopefully): </li></ul><ul><ul><ul><li>Stay awake </li></ul></ul></ul><ul><ul><ul><li>Participate and have some fun </li></ul></ul></ul><ul><ul><ul><li>Be open minded </li></ul></ul></ul><ul><ul><ul><li>Change your world </li></ul></ul></ul>
    4. 4. Web 2.0 / Library 2.0 <ul><li>“Web 2.0 is a name for a bunch of new web-based applications.” </li></ul><ul><li>Cal Henderson from Flickr </li></ul>Examples ?
    5. 5. What’s at the Heart of Web 2.0 <ul><li>Social phenomena, people to people </li></ul><ul><li>Freedom to share </li></ul><ul><li>Decentralization of authority </li></ul><ul><li>Ridiculously easy group forming </li></ul><ul><li>Easy collaboration </li></ul><ul><li>Abundance of content </li></ul>
    6. 6. Theme Songs ? <ul><li>I am a rock </li></ul><ul><li>I am an island </li></ul>Photo: thoth92 Some rights reserved.
    7. 7. Theme Songs ? <ul><li>Your Space My Space </li></ul>So happy together
    8. 8. <ul><li>But, how does “it” feel? </li></ul>
    9. 9. Need legal info/article? <ul><li>Finding Journal Articles / Legal Info </li></ul><ul><li>#1. Go to Library home page </li></ul><ul><li>#2. Where is the link to online legal info …? </li></ul><ul><li>#3. Guess which link to click to find x </li></ul><ul><li>#4. Dozens of databases in an A-Z list </li></ul><ul><li>“ What were they thinking? ”  </li></ul><ul><li>#5. “ Which one should I try? What does this stuff mean?   HeinOnline, LegalTrac, Decisions on CanLII, Index to Legal Periodicals & Books ” </li></ul><ul><li>#6. “ I have no idea what database to pick .” </li></ul><ul><li>#7. “ Where is LegalTrac– I’ve used that before .” </li></ul><ul><li>#8. Okay, picked it but does it have “online” stuff? </li></ul><ul><li>#9. Enter some keywords. </li></ul><ul><li>#10. Cross fingers, feel lucky . </li></ul><ul><li>#11. No results aaargh! OR 1000 results … </li></ul><ul><li>#12. “ Why can’t I limit to Sask/scholarly? ” </li></ul><ul><li>#13. Sift through the results one by one. </li></ul><ul><li>#14. Here’s a result that could work!  </li></ul><ul><li>#15. Click on “Find It” – “ aarrgh ” no full text </li></ul><ul><li>#16. Try again – Yes - this could work! </li></ul><ul><li>#17. If lucky, repeat #9-#11 till done. </li></ul><ul><li>#18. Otherwise , repeat #4 to #11 till done. </li></ul>
    10. 10. Need Info? <ul><li>I’ll just Google it! </li></ul><ul><li>Maybe my buddy </li></ul><ul><li>will IM it to me. </li></ul>
    11. 11. In the midst of Tech Storm <ul><li>The only safe ship in a storm </li></ul><ul><li>is leadership. </li></ul><ul><ul><li>Faye Wattleton </li></ul></ul>
    12. 12. Tech Storms The Perfect E-Storm: Emerging Technology, Enormous Learner Demands, Enhanced Pedagogy, and Erased Budgets – Curtis Bonk Emerging Technologies Erased Budgets Escalating Demands Enhanced Services
    13. 13. Look away! Look away! Photo: Spartacus007 Some rights reserved.
    14. 14. Look Away with a Friend  Photo: Rita Willeart via Flickr
    15. 15. You Can’t Control My Mind! http://eclectech.co.uk/mindcontrol.php
    16. 16. I’ll Just Watch from Over Here, Thanks! Photo: Eggybird Some rights reserved
    17. 17. Embrace it! - Digital Native Photo: DavidDMuir Some rights reserved Stabilo Boss Some Rights Reserved
    18. 18. Other Responses Include: <ul><li>Butting </li></ul><ul><li>Digesting </li></ul><ul><li>Debating </li></ul>
    19. 19. More Responses <ul><li>Skeptics </li></ul><ul><li>Canaries </li></ul>
    20. 20. Let’s Get Practical
    21. 21. Let’s Get Practical <ul><li>To banish ants from the kitchen, find out where they are coming in and cover the hole with petroleum jelly. Ants won’t trek through the jelly.* </li></ul><ul><li>If they are coming under a door, draw a line on the floor with chalk. The little bugs also won’t cross a line of chalk. </li></ul>50 Amazingly Helpful Time-Tested Tips for the Kitchen by The Life Hackery
    22. 22. Making Sense of Web 2.0 <ul><li>Making sense of information and acting on it requires not one brain process, but several. </li></ul>
    23. 23. 3 Elements of Sense-Making* <ul><li>Do we see the data? </li></ul><ul><li>Do we pay attention to the data? </li></ul><ul><li>Can we act, or get others to act on the data? </li></ul>David Snowdon, “SEE-ATTEND-ACT” http://www.cognitive-edge.com/2007/05/seeattentact.php
    24. 24. SEE Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
    25. 25. ATTEND Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
    26. 26. ACT Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
    27. 27. #1. Learn with Others <ul><li>Learn from others in the profession and create learning opportunities for our users </li></ul><ul><li>Web 2.0 is about the sociality of everything we do* </li></ul><ul><ul><li>skills: listen, filter, search, tag, annotate, </li></ul></ul>Nancy “Snow” White: Seven Competencies of Online Interaction Presentation at Northern Voice Blogging Conference, www.archive.org/details/ConferencePresentation
    28. 28. Photo by davezilla was taken
    29. 29. What is a “Wiki”? <ul><li>Tool that allows a group of people to quickly create and edit a web site together </li></ul>
    30. 30. Wiki Design Principles <ul><li>Openness and trust </li></ul><ul><ul><li>if a page is incomplete or inaccurate anyone (you allow) can edit it </li></ul></ul><ul><li>Incremental </li></ul><ul><ul><li>pages can cite other pages, even those not yet written </li></ul></ul><ul><li>Observable </li></ul><ul><ul><li>you can see the changes being made </li></ul></ul><ul><li>Organic </li></ul><ul><ul><li>site structure is up to everyone, and it will evolve and change </li></ul></ul>Wiki Design Principles http://www.c2.com/cgi/wiki?WikiDesignPrinciples
    31. 31. Why wiki?* <ul><li>Heather Coleman - Quick and easy way to publish info </li></ul><ul><ul><li>litigation practice group </li></ul></ul><ul><ul><li>another for articling students – all training materials & a forum area to post questions and get answers </li></ul></ul><ul><li>Connie Cosby – inexpensive Intranet for small firms </li></ul>Wiki me this. Canadian Lawyer Magazine, May 2008
    32. 32. Why not Wiki? <ul><ul><li>Document content management system </li></ul></ul>Wikis in Law Firms – An Alternative View? by Ted Tjaden on Slaw.ca
    33. 33. Culture Shock Photo by Childish David
    34. 34. Other Uses <ul><li>Entire library site </li></ul><ul><li>Subject guides </li></ul><ul><li>Event planning </li></ul><ul><li>Support for Project or Team </li></ul>
    35. 35. Social Bookmarking <ul><li>Way to filter (by humans) </li></ul><ul><ul><li>Winspear Business Library </li></ul></ul><ul><ul><ul><li>http://del.icio.us/Winspearlib </li></ul></ul></ul><ul><ul><li>University of Michigan Dentistry Library </li></ul></ul><ul><ul><ul><li>http://del.icio.us/dentlib </li></ul></ul></ul><ul><ul><li>Bibliothèques de l’Université Paris-Sorbonne (Paris-IV) </li></ul></ul><ul><ul><ul><li>http://del.icio.us/bibliparis4 </li></ul></ul></ul>Del.icio.us libraries http://angelacw.wordpress.com/2007/06/04/delicious-libraries/
    36. 36. #2. Mix It Up a Little
    37. 37. Just Add Content & Stir <ul><li>RSS - The majority of English Canadian legal publishers now have feeds for their new titles </li></ul><ul><li>Steve Matthews: put together this demonstration site aggregating Canadian legal publisher new title RSS feeds: http://www.legalpubs.ca/ </li></ul>
    38. 38. River of News
    39. 39. Cut and Paste Grazr.com
    40. 40. Possible Uses <ul><li>Keyword search to </li></ul><ul><ul><li>build lists by practice group </li></ul></ul><ul><ul><li>list articles by professors </li></ul></ul><ul><ul><li>news about your firm, partners, competitors </li></ul></ul><ul><li>Your better idea here …. </li></ul>fresh like bread
    41. 41. #3. Share What You Know <ul><li>Be a filter and guide for your community of users </li></ul><ul><li>Instruction </li></ul><ul><ul><li>Blog it </li></ul></ul><ul><ul><li>Podcast it </li></ul></ul><ul><ul><li>Screencast it </li></ul></ul><ul><ul><li>Videocast it </li></ul></ul>
    42. 42. Examples <ul><li>Blog current info for practice group </li></ul><ul><li>“Beauty contest” blog </li></ul><ul><ul><li>Attract a MAJOR client </li></ul></ul><ul><ul><li>Key part of the package </li></ul></ul>
    43. 43. Screencast It! <ul><li>Just in time training </li></ul><ul><li>Keep it short </li></ul><ul><li>How to (drop down list here) </li></ul><ul><li>Show and tell </li></ul><ul><li>Dozens of free and low cost ways to share your screen and/or have a shared white board </li></ul>12 Screencasting Tools For Creating Video Tutorials - Mashable
    44. 44. Example <ul><li>The British Columbia Courthouse Library video tutorials </li></ul><ul><ul><li>Listed on their site </li></ul></ul><ul><ul><li>Hosted on YouTube </li></ul></ul>http://www.youtube.com/user/bccourthouselibrary
    45. 45. Browser Based Webcasting <ul><li>Free: </li></ul><ul><ul><li>Dimdim </li></ul></ul><ul><ul><li>Yugma + Skype </li></ul></ul><ul><ul><li>Vyew </li></ul></ul><ul><ul><li>Zoho </li></ul></ul><ul><li>Commercial </li></ul><ul><ul><li>Lots of options </li></ul></ul>
    46. 46. #4. Network Online http://lawlibraries.ning.com/ Web 2.0 is “Social”
    47. 47. Why Network? <ul><li>Networking is one skill you need to practice to get ahead and survive these uncertain times. - Effective Networking for Professional Success: Making the Most Your Personal Contacts (Better Management Skills Series) by Rupert Hart </li></ul>
    48. 48. Twitter @legalvoices <ul><li>Follow @legalvoices to be added to the stream on legalvoices.com. </li></ul><ul><li>For lawyers & those connected to the legal industry. </li></ul>
    49. 49. Understand Online Community <ul><li>Canada has more Facebook users per capita than any other country </li></ul><ul><li>Major US law firms have Facebook groups for articling students </li></ul>
    50. 50. The Gentle Art of Inviting Participation <ul><li>Heart of the social networking </li></ul><ul><ul><li>http://www.davidleeking.com/2007/01/03/inviting-participation-in-web-20 </li></ul></ul>
    51. 51. #5. Time to Play and Learn <ul><li>To use these tools, you need to learn the tools </li></ul>&quot;It is not enough to be busy. So are the ants. The question is: What are we busy about?&quot; - Henry David Thoreau
    52. 52. #6. Quicker To Try <ul><li>Test fast, fail fast , adjust fast - Tom Peters </li></ul><ul><li>Learn from what works and what doesn’t </li></ul><ul><li>Create a Library “beta” </li></ul>
    53. 53. #7. Remember to Wear Good Shoes Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
    54. 54. Summary <ul><li>SEE-ATTEND-ACT </li></ul>Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
    55. 55. Keep Your Eye on the Horizon Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
    56. 56. Photos by: Courtney Milne (for use by Saskatchewan teachers and students)
    57. 57. Questions? &quot;And now Edgar's gone... something's going on around here“ Photo: Manu , via flickr
    58. 58. Thank you <ul><li>Connie Cosby </li></ul><ul><li>Cindy Chick </li></ul><ul><li>Mary Tastad </li></ul><ul><li>Sabrina Pacifici </li></ul><ul><li>Peta Bates </li></ul><ul><li>Nina Platt </li></ul><ul><li>Jim Miles </li></ul><ul><li>Steve Matthews </li></ul><ul><li>SLAW bloggers </li></ul>
    59. 59. Contact Me <ul><li>Email me: </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><li>Follow me on Twitter </li></ul><ul><ul><li>http://twitter.com/fichter </li></ul></ul><ul><li>My Blog </li></ul><ul><ul><li>Library2.usask.ca/~fichter/blog_on_the_side </li></ul></ul><ul><li>Facebook </li></ul><ul><ul><li>http://www.facebook.com/people/Darlene_Fichter/122200386 </li></ul></ul>

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