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Copyright 2002 Prentice-Hall, Inc.
Modern Systems Analysis
and Design
Third Edition
Jeffrey A. Hoffer
Joey F. George
Joseph S. Valacich
Chapter 6
Initiating and Planning Systems
Development Projects
6.1
Learning Objectives
Describe steps involved in the project
initiation and planning process
Explain the need for and the contents of
a Statement of Work and Baseline
Project Plan
List and describe various methods for
accessing project feasibility
6.2
Learning Objectives
Describe the differences between intangible
and tangible costs and benefits and between
recurring and one-time benefits and costs
Detail various methods of cost/benefit
analysis
Describe the general rules for evaluating the
technical risks associated with a systems
development project
Describe the activities and participant roles
within a structured walkthrough
6.3
Initiating and Planning System
Development Projects
Project Initiation
 Establishment of project team
 Development of relationship with customer
 Project Initiation Plan
 Establishment of Management Procedures
 Establishment of Project Workbook and Project
Management Environment
Project Planning
 Defining clear, discrete activities and the work
needed to complete each activity
6.4
Initiating and Planning System
Development Projects
Deliverables and Outcomes
 Baseline Project Plan (BPP)
 Scope
 Benefits
 Costs
 Risks
 Resources
 Statement of Work (SOW)
 Describes deliverables
 Outlines work needed to be performed
6.5
Assessing Project Feasibility
Six Categories
 Economic
 Technical
 Operational
 Schedule
 Legal and contractual
 Political
6.6
Assessing Economic
Feasibility
Cost – Benefit Analysis
Determine Benefits
 Tangible Benefits
 Can be measured easily
 Examples
 Cost reduction and avoidance
 Error reduction
 Increased flexibility
 Increased speed of activity
 Improved management planning and control
 Opening new markets and increasing sales
opportunities
6.7
Assessing Economic
Feasibility
 Intangible Benefits
 Cannot be measured easily
 Examples
 Increased employee morale
 Competitive necessity
 More timely information
 Promotion of organizational learning and understanding
Determine Costs
 Tangible Costs
 Can easily be measured in dollars
 Example: Hardware
6.8
Assessing Economic
Feasibility
Determine Costs (Continued)
 Intangible Costs
 Cannot be easily measured in dollars
 Examples:
 Loss of customer goodwill
 Loss of employee morale
6.9
Assessing Economic
Feasibility
 One-Time Costs
 Associated with project startup, initiation and
development
 Includes
 System Development
 New hardware and software purchases
 User training
 Site preparation
 Data or system conversion
6.10
Assessing Economic
Feasibility
 Recurring Costs
 Associated with ongoing use of the system
 Includes:
 Application software maintenance
 Incremental data storage expense
 New software and hardware releases
 Consumable supplies
 Incremental communications
 Time value of money (TVM)
 The process of comparing present cash outlays to future
expected returns
6.11
Assessing Technical
Feasibility
Technical Feasibility
 Assessment of the development organization’s
ability to construct a proposed system
 Project risk can be assessed based upon:
 Project size
 Project structure
 Development group’s experience with the application
 User group’s experience with development projects
and the application area
6.12
Assessing Other Project
Feasibility Concerns
Operational Feasibility
 Assessment of how a proposed system solves
business problems or takes advantage of
opportunities
Schedule Feasibility
 Assessment of time frame and project completion
dates with respect to organization constraints for
affecting change
Legal and Contractual Feasibility
 Assessment of legal and contractual ramifications
of new system
6.13
Assessing Other Project
Feasibility Concerns
Political Feasibility
 Assessment of key stakeholders in
organization’s view toward proposed
system
6.14
Building the Baseline Project
Plan
Objectives
 Assures that customer and development
group have a complete understanding of
the proposed system and requirements
 Provides sponsoring organization with a
clear idea of scope, benefits and duration
of project
6.15
Building the Baseline Project
Plan
Four Sections
 Introduction
 System Description
 Feasibility Assessment
 Management Issues
6.16
Building the Baseline Project
Plan
Introduction
 Brief overview
 Recommended course of action
 Project scope defined
 Units affected
 Who inside and outside the organization would
be involved
 Interaction with other systems
 Range of system capabilities
6.17
Building the Baseline Project
Plan
System Description
 Outline of possible alternative solutions
 Narrative format
Feasibility Assessment
 Project costs and benefits
 Technical difficulties
 High-level project schedules
6.18
Building the Baseline Project
Plan
Management Issues
 Outlines concerns that management may
have about the project
 Team composition
 Communication plan
 Project standards and procedures
6.19
Reviewing the Baseline
Project Plan
Objectives
 Assure conformity to organizational
standards
 All parties agree to continue with project
6.20
Reviewing the Baseline
Project Plan
Walkthrough
 Peer group review
 Participants
Coordinator
Presenter
User
Secretary
Standards Bearer
Maintenance Oracle
6.21
Reviewing the Baseline
Project Plan
Walkthrough (continued)
 Activities
Walkthrough Review Form
Individuals polled
Walkthrough Action List
 Advantages
Assures that review occurs during
project
6.22
Summary
Project Initiation
 Forming project initiation team
 Establishing customer relationships
 Developing a plan to get the project started
 Setting management procedures
 Creating an overall project management
environment
Baseline Project Plan (BPP)
 Created during project initiation and planning
6.23
Summary
 Contains:
 Introduction
 High-level description of system
 Outline of feasibility
 Overview of management issues
Statement of Work (SOW)
 Describes what project will deliver
 Lists all work to be performed
6.24
Summary
Feasibility
 Economic
 Operational
 Technical
 Schedule
 Legal
 Contractual
 Political
6.25
Summary
Benefits
 Tangible vs. Intangible
Costs
 Tangible vs. Intangible
 One-time vs. Recurring
6.26

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Chapter06 initiating and planning systems development projects

  • 1. Copyright 2002 Prentice-Hall, Inc. Modern Systems Analysis and Design Third Edition Jeffrey A. Hoffer Joey F. George Joseph S. Valacich Chapter 6 Initiating and Planning Systems Development Projects 6.1
  • 2. Learning Objectives Describe steps involved in the project initiation and planning process Explain the need for and the contents of a Statement of Work and Baseline Project Plan List and describe various methods for accessing project feasibility 6.2
  • 3. Learning Objectives Describe the differences between intangible and tangible costs and benefits and between recurring and one-time benefits and costs Detail various methods of cost/benefit analysis Describe the general rules for evaluating the technical risks associated with a systems development project Describe the activities and participant roles within a structured walkthrough 6.3
  • 4. Initiating and Planning System Development Projects Project Initiation  Establishment of project team  Development of relationship with customer  Project Initiation Plan  Establishment of Management Procedures  Establishment of Project Workbook and Project Management Environment Project Planning  Defining clear, discrete activities and the work needed to complete each activity 6.4
  • 5. Initiating and Planning System Development Projects Deliverables and Outcomes  Baseline Project Plan (BPP)  Scope  Benefits  Costs  Risks  Resources  Statement of Work (SOW)  Describes deliverables  Outlines work needed to be performed 6.5
  • 6. Assessing Project Feasibility Six Categories  Economic  Technical  Operational  Schedule  Legal and contractual  Political 6.6
  • 7. Assessing Economic Feasibility Cost – Benefit Analysis Determine Benefits  Tangible Benefits  Can be measured easily  Examples  Cost reduction and avoidance  Error reduction  Increased flexibility  Increased speed of activity  Improved management planning and control  Opening new markets and increasing sales opportunities 6.7
  • 8. Assessing Economic Feasibility  Intangible Benefits  Cannot be measured easily  Examples  Increased employee morale  Competitive necessity  More timely information  Promotion of organizational learning and understanding Determine Costs  Tangible Costs  Can easily be measured in dollars  Example: Hardware 6.8
  • 9. Assessing Economic Feasibility Determine Costs (Continued)  Intangible Costs  Cannot be easily measured in dollars  Examples:  Loss of customer goodwill  Loss of employee morale 6.9
  • 10. Assessing Economic Feasibility  One-Time Costs  Associated with project startup, initiation and development  Includes  System Development  New hardware and software purchases  User training  Site preparation  Data or system conversion 6.10
  • 11. Assessing Economic Feasibility  Recurring Costs  Associated with ongoing use of the system  Includes:  Application software maintenance  Incremental data storage expense  New software and hardware releases  Consumable supplies  Incremental communications  Time value of money (TVM)  The process of comparing present cash outlays to future expected returns 6.11
  • 12. Assessing Technical Feasibility Technical Feasibility  Assessment of the development organization’s ability to construct a proposed system  Project risk can be assessed based upon:  Project size  Project structure  Development group’s experience with the application  User group’s experience with development projects and the application area 6.12
  • 13. Assessing Other Project Feasibility Concerns Operational Feasibility  Assessment of how a proposed system solves business problems or takes advantage of opportunities Schedule Feasibility  Assessment of time frame and project completion dates with respect to organization constraints for affecting change Legal and Contractual Feasibility  Assessment of legal and contractual ramifications of new system 6.13
  • 14. Assessing Other Project Feasibility Concerns Political Feasibility  Assessment of key stakeholders in organization’s view toward proposed system 6.14
  • 15. Building the Baseline Project Plan Objectives  Assures that customer and development group have a complete understanding of the proposed system and requirements  Provides sponsoring organization with a clear idea of scope, benefits and duration of project 6.15
  • 16. Building the Baseline Project Plan Four Sections  Introduction  System Description  Feasibility Assessment  Management Issues 6.16
  • 17. Building the Baseline Project Plan Introduction  Brief overview  Recommended course of action  Project scope defined  Units affected  Who inside and outside the organization would be involved  Interaction with other systems  Range of system capabilities 6.17
  • 18. Building the Baseline Project Plan System Description  Outline of possible alternative solutions  Narrative format Feasibility Assessment  Project costs and benefits  Technical difficulties  High-level project schedules 6.18
  • 19. Building the Baseline Project Plan Management Issues  Outlines concerns that management may have about the project  Team composition  Communication plan  Project standards and procedures 6.19
  • 20. Reviewing the Baseline Project Plan Objectives  Assure conformity to organizational standards  All parties agree to continue with project 6.20
  • 21. Reviewing the Baseline Project Plan Walkthrough  Peer group review  Participants Coordinator Presenter User Secretary Standards Bearer Maintenance Oracle 6.21
  • 22. Reviewing the Baseline Project Plan Walkthrough (continued)  Activities Walkthrough Review Form Individuals polled Walkthrough Action List  Advantages Assures that review occurs during project 6.22
  • 23. Summary Project Initiation  Forming project initiation team  Establishing customer relationships  Developing a plan to get the project started  Setting management procedures  Creating an overall project management environment Baseline Project Plan (BPP)  Created during project initiation and planning 6.23
  • 24. Summary  Contains:  Introduction  High-level description of system  Outline of feasibility  Overview of management issues Statement of Work (SOW)  Describes what project will deliver  Lists all work to be performed 6.24
  • 25. Summary Feasibility  Economic  Operational  Technical  Schedule  Legal  Contractual  Political 6.25
  • 26. Summary Benefits  Tangible vs. Intangible Costs  Tangible vs. Intangible  One-time vs. Recurring 6.26