1. Conversation
and
One-on-One
Communication

3. Boat Bought No Gnaw
Bowl Ball Oath Ought
Coat Caught Own On
Close Claw Pose Pause
Float Fought
Row Wrought
Flow Flaw
Soul Sought
Hole Hall
Know Gnaw
Sow Saw
Load Laud Mold Maud
Low Raw Told taught

5. An art
Free- wheeling discussion
Most common form of dyadic
communication
Link
Oral and usually informal or
friendly exchange of views,
ideas, etc.
Lively exchange of ideas

6. To transfer a
message as smoothly
as possible.
To talk with and not
to lecture.

8. 1. Be yourself
2. Less is more
3. Be patient
4. Be attentive
5. Mind your own
business

9. Do not pretend
someone you
are not.

10. Being a good
listener is better
than being a
good talker.

11. Wait for your turn.
Do not interrupt
people while they
are explaining
themselves.

12. Pay close
attention to what
the other person
is saying to avoid
miscommunication.

13. Converse to gain
information, not
to exchange
comments about
other people.

15. 1. Making request
2. Offering assistance
3. Making complaints
4. Making suggestion
5. Facilitating
6. Disagreeing
7. Giving in
8. Interrupting
9. Accepting invitation
10. Rejecting invitation

16. Could you help me…
Will you please…
May I request…
Would you be so kind as…
Could you spare me a
minute…

17. Can I be of any
assistance…?
Can I give you a
hand…?
May I help you…?
What can do for you…?

18. There seems to be
something wrong with…
Is there something you can
do about…
I would like to bring this up...
May I speak to the person in
change…

19. Pleasehear me out…
Maybe you can…
How about…
Perhaps you ought to…
Would you consider…

20. How interesting!
I couldn’t agree with you more!
I’ve been thinking of the same
thing!
Is that right?
I heard about that.
That’s true!

21. I see your point, but…
You may be right, but…
You have every right to feel
that way, but…
Yes, that’s quite true…

22. In that case…
If there’s no other way…
Since, I have no choice…
Well, if that’s so…
On second thought…
When you put it that way…

23. Pardon me for interrupting…
Excuse me for breaking out…
Excuse, but I can’t help but…

24. Thank you for inviting me…
I would be honored to…
It would be my pleasure to…
I would be glad to…
I would be happy to…

25. Thank you for the invitation, but…
I wish I could, but…
I would be glad to however…
I wouldn’t want to miss, if I
were…
That sounds exciting however…
I hope I could make it, but…

27. 1.A man is
presented to a
woman, but the
woman’s name
gets mentioned
first.

29. Example:
Mr. Lim: Ms. Sanchez, I
would like you to meet my
friend, Mr. Santos.
Ms. Sanchez: How do you
do?
Mr. Santos: It’s a
pleasure to meet you.

30. 2. A young man is presented
to an older man, same way
as a young woman is
presented first to an older
woman. But if both parties
are of the same age, it
matters not who gets
introduced first.

32. Example:
Ms.Ditas: Mr. Reyes, I
would like you to meet my
friend, Ms. Sheila.
Mr. Reyes: Ms. Sheila,
nice to meet you.
Ms. Sheila: It’s also nice
to meet you, sir.

33. 3. Introduce a less
important individual
to a widely
popular/distinguish
ed individual.

35. Example:
Carolyn: President Flavier,
I would like to present to
you, General Santos.
General Santos: It’s great
to meet you Mr. President.
President: The pleasure is
mine.

37. A good telephone manners
should be acquired by everyone.
Talking on phone should not be
a mere substitute for actual for
actual interaction, it should be
responsible for the furtherance
of relationship.

39. Is considered to be the most
critical of every expedition
that brings you face-to-face
with future boss.
One must prepare for it with
the same tenacity and
quickness as one does for a
speech contest or debate.

42. This is usually the opening
question in an interview.
Cover topics:
1. Early years of education
2. Work history
3. Recent career experience
Remember:
o This is likely a warm-up question.
o Don’t waste your best points on it.
o Keep your answer to a minute or two
at most.

44. You should be able to discuss products
or services, revenues, reputation,
image, goals, problems, management
style, people, history, and philosophy.
You might start your answer in this
manner:
“In my job search, I’ve investigated a
number of companies. Yours is one of
the few that interest me, for these
reasons……” (Be positive in your
answer)

46. Speak in terms of the company
needs.
Example:
 if the organization is known for strong
management, your answer should mention that
fact and show that you would like to be a part of
the team.
 if the company places a great deal of emphasis on
research and development, emphasize the face
that you want to create new things and that you
know this.
Learn enough about the company, so
you don’t tell a lie just to get the
job that you don’t really want.

48. Create your answer by thinking in
terms of your ability, your
experience, and your energy.
Talk about your record of getting
things done, and mention specific
item from your resumé at least of
career accomplishments.
Mention your ability to set
priorities, identify problems, and
use your experience and energy to
solve them.

50. Keep your answer oriented to
opportunities at this
organization.
Talk about your desire to
perform and be recognized
for your contributions.
Make your answer oriented
toward opportunity than self
security.

52. Keep your answer brief and task-
oriented.
Think in terms of responsibilities and
accountability.
Make sure that you really do
understand what the position involves
before you attempt to answer.
If you are not certain, ask the
interviewer, he/she may answer the
question for you.

54. Be realistic.
Say that, while you would expect
to meet pressing demands and
pull your own weight from the
first day, it might take six
months to a year before you
could expect to know the
organization and its needs well
enough to make a major
contribution.

56. Say that your interested
in a career with the
organization, but admit
that you would have to
continue to feel
challenged to remain with
any organization.

58. Be prepared with two
or three trends that
illustrate how well you
understand your
industry.

60. Salary is a delicate topic.
As much as possible be polite.
You might say, “ I understand that the
range for this job is between
P_____and _____. That seems
appropriate for the job as I understand
it.
You might answer a question with a
question:
“Perhaps you can help this one. Can you
tell me if there is a range for similar
jobs in the organization?”

62. Research on the
company you are
visiting for an
interview.

63. Prepare your attire
the night before.
Make sure have a
clean and neat
appearance.

64. Bringall the necessary
documents such as
transcript of records,
SSS, TIN, NBI
clearance, 2x2 or 1x1
picture, etc.

65. You want to make the right
impression and arriving early
suggest a responsible attitude.
Being late for an interview will
make you more anxious and will
make the interviewer doubt for
your enthusiasm for the job.

66. Anticipate questions the
interviewer may ask.
Rehearse with a friend
and ask for comments on
your performance.

68. Just like delivering a speech
before a large audience, consider
the interviewer a friend, not an
enemy.
Sit straight, don’t slouch and make
sure you were asked to ne seated
before sitting down.
A firm handshake helps in
indicating confidence.

69. It helps in making
the interviewer
aware of your
sincerity and
candidness.

70. Make sure you
understand the
interviewer’s question
before answering
them.

71. Don’t beat around the bush.
Make sure your responses are
short, honest, and concise.
Remember:
you are also interviewing the
interviewer to make sure you
get accepted in a job you will
feel good about.