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THEORY OF CHANGE:
STRATEGIC PLANNING FOR
NONPROFIT ORGANIZATIONS
January 18, 2017
BoardSource
Emily Davis, MNM
President, Emily Davis Consulting
Senior Governance Consultant, BoardSource
TURN ON YOUR TECH
Follow the conversation…
@AskEmilyD
@boardsource
#governance
#nonprofit
#leadership
#philanthropy
A LITTLE ABOUT YOU
Question/concern
about strategic
planning?
Are you a board
member? Staff?
Other?
HI!
BOARD ROLES & RESPONSIBILITIES
Set Organizational
Direction
Provide Oversight Ensure Necessary
Resources
*BoardSource
NPO & CORPORATE BOARDS
Legal
Requirements
Compensation Voting
Human Resources Committees Cash
Strategic Planning Clients
Funding Bottom Line
STRATEGIC PLANNING:
WHAT STINKS? WHY DO WE DO IT?
ARE WE READY?
ORG STABILITY EXISTING PLAN
PLAN
STRATEGIES
TIMING
FUNDING
BOARD & STAFF
COMMITMENT
FACILITATION
STRATEGIC PLANNING ROLES
WHO FACILITATES PLANNING?
Objective perspective
Time to commit and
compile info
Serve as “bad guy”
Expert
Keeps focus on priorities
Costs $
Board/staff resistance
Less money
Understand org best
Can get bogged down
in details
More subjective
Time accountability
CONSULTANT
SELF
HIRING A CONSULTANT
BUDGET TIMELINE OUTCOMES
PROPOSAL REFERENCES LEADERSHIP
IMPLEMENTATIONDOCUMENTATIONRETREATDISCOVERY
WHAT IS THE PROCESS?
Environmental
Assessment
• Where are we
now?
Organizational
Direction
• Where should
we be going?
Strategy
Formulation
• How are we
going to get
there?
Planning &
Implementation
• How will we
make it
happen?
DATA GATHERING & ANALYSIS
Situational
Analysis
Report
Stakeholder
Feedback
Document
review
Organizational
lifecycle
Environmental
scan
Best practices
Strategic
priorities
RETREAT FACILITATION
Board Education Priorities Activities
ASK THE RIGHT QUESTIONS
What?
Why?
How?
How does this serve our mission?
How does it fit our strategic goals?
What is our capacity?
What does success look like?
Why is this important right now?
Why should we consider other
options?
* Governance as Leadership
DOCUMENT ELEMENTS
Introduction
•Process steps
•Strategic plan
purposes
Situational
Analysis
•Lifecycle stage
•Stakeholder
feedback
•Priorities
Strategies,
Goals,
Objectives
•Narrative
•Deadlines
•Responsible
parties
•Resources
Implementation
•Accountability
•Next steps
•Sample docs
•Technical
assistance
Strategic
Priorities
• Broad, functional business area that will be addressed, changed or
modified
• Board and ED provide oversight
Goals
• More specific benchmarks that define strategic priority. Goals speak
to a qualitative shift in the organization.
• Board and ED provide oversight
Objectives
• Building blocks to achieve the goals, often quantitative
• ED, staff, and committees begin to operationlize
Tactics (aka
Activities)
• Specific actions, events, or organizational shifts that assist in meeting
goals, objectives, and strategic priorities.
• ED, committees, and staff get into the details for implementation
Work Plans
• Action plans around necessary tactics connected to milestones and
deadlines to meet learger objectives, goals, and strategic priorities
• ED, staff, committees
STRATEGY VS. GOALS VS. OBJECTIVES
GOALS AND OBJECTIVES
GOALS
• Provide beauty to residents
• Make it a welcoming place
• Make it a peaceful place
• Come up with a design for the
courtyard that supports the
residents
• Secure the site
• Create a space for children to
enjoy
OBJECTIVES
• Provide a classic garden for them to
use
• Bulb planting to attract them
• Place some relaxing benches
• And CCTV monitors and closed fences
• Give residents privacy from the street
passersby
• Build up a small play area for children
IMPLEMENTATION
Create &
Review
Policy
CEO/ED
Hiring &
Oversight
Connections
to Funding
Financial
Due
Diligence
Board
Recruitment
& Retention
Policy
Questions
Staff Hiring
& Oversight
Develops,
Implements,
& Oversees
Programs
Chief
Fundraiser
Operations
Reporting
Strategic
Plan
Fundraising
Plan/
Strategies
Evaluation
Board
Meeting
Prep
SHARED LEADERSHIP
BOARD OF DIRECTORS EXECUTIVE DIRECTOR
(STAFF)
*BoardSource
OBSERVATION LEADERSHIP
ATTENDANCE MICROMANAGEMENT
E
D
E
N
G
A
G
E
M
E
N
T
BOARD ENGAGEMENT
*BoardSource
HATS WE WEAR
Legal Ambassador
Volunteer
Connections
Resources
Communications
Duty of Care
Duty of Loyalty
Duty of Obedience Board works for staff
Avoid micromanagement
*BoardSource
RESOURCES
• Strategic Planning Understanding the Process: A
BoardSource Toolkit
• Driving Strategic Planning: A Nonprofit
Executive’s Guide
• Governance as Leadership Collection
• The Nonprofit Dashboard: Using Metrics to
Drive Mission Success
• Strategic Planning for Nonprofit Organizations
• The Nonprofit Strategy Revolution
Emily Davis, MNM
President, Emily Davis Consulting
Senior Governance Consultant, BoardSource
(720) 515-0581
emily@emilydavisconsulting.com
emilydavisconsulting.com

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Theory of Change: Strategic Planning for Nonprofit Organizations

  • 1. THEORY OF CHANGE: STRATEGIC PLANNING FOR NONPROFIT ORGANIZATIONS January 18, 2017 BoardSource Emily Davis, MNM President, Emily Davis Consulting Senior Governance Consultant, BoardSource
  • 2. TURN ON YOUR TECH Follow the conversation… @AskEmilyD @boardsource #governance #nonprofit #leadership #philanthropy
  • 3. A LITTLE ABOUT YOU Question/concern about strategic planning? Are you a board member? Staff? Other? HI!
  • 4.
  • 5. BOARD ROLES & RESPONSIBILITIES Set Organizational Direction Provide Oversight Ensure Necessary Resources *BoardSource
  • 6. NPO & CORPORATE BOARDS Legal Requirements Compensation Voting Human Resources Committees Cash Strategic Planning Clients Funding Bottom Line
  • 8. ARE WE READY? ORG STABILITY EXISTING PLAN PLAN STRATEGIES TIMING FUNDING BOARD & STAFF COMMITMENT FACILITATION
  • 10. WHO FACILITATES PLANNING? Objective perspective Time to commit and compile info Serve as “bad guy” Expert Keeps focus on priorities Costs $ Board/staff resistance Less money Understand org best Can get bogged down in details More subjective Time accountability CONSULTANT SELF
  • 11. HIRING A CONSULTANT BUDGET TIMELINE OUTCOMES PROPOSAL REFERENCES LEADERSHIP
  • 12.
  • 13. IMPLEMENTATIONDOCUMENTATIONRETREATDISCOVERY WHAT IS THE PROCESS? Environmental Assessment • Where are we now? Organizational Direction • Where should we be going? Strategy Formulation • How are we going to get there? Planning & Implementation • How will we make it happen?
  • 14. DATA GATHERING & ANALYSIS Situational Analysis Report Stakeholder Feedback Document review Organizational lifecycle Environmental scan Best practices Strategic priorities
  • 15. RETREAT FACILITATION Board Education Priorities Activities
  • 16. ASK THE RIGHT QUESTIONS What? Why? How? How does this serve our mission? How does it fit our strategic goals? What is our capacity? What does success look like? Why is this important right now? Why should we consider other options? * Governance as Leadership
  • 17. DOCUMENT ELEMENTS Introduction •Process steps •Strategic plan purposes Situational Analysis •Lifecycle stage •Stakeholder feedback •Priorities Strategies, Goals, Objectives •Narrative •Deadlines •Responsible parties •Resources Implementation •Accountability •Next steps •Sample docs •Technical assistance
  • 18. Strategic Priorities • Broad, functional business area that will be addressed, changed or modified • Board and ED provide oversight Goals • More specific benchmarks that define strategic priority. Goals speak to a qualitative shift in the organization. • Board and ED provide oversight Objectives • Building blocks to achieve the goals, often quantitative • ED, staff, and committees begin to operationlize Tactics (aka Activities) • Specific actions, events, or organizational shifts that assist in meeting goals, objectives, and strategic priorities. • ED, committees, and staff get into the details for implementation Work Plans • Action plans around necessary tactics connected to milestones and deadlines to meet learger objectives, goals, and strategic priorities • ED, staff, committees
  • 19. STRATEGY VS. GOALS VS. OBJECTIVES
  • 20. GOALS AND OBJECTIVES GOALS • Provide beauty to residents • Make it a welcoming place • Make it a peaceful place • Come up with a design for the courtyard that supports the residents • Secure the site • Create a space for children to enjoy OBJECTIVES • Provide a classic garden for them to use • Bulb planting to attract them • Place some relaxing benches • And CCTV monitors and closed fences • Give residents privacy from the street passersby • Build up a small play area for children
  • 22.
  • 23. Create & Review Policy CEO/ED Hiring & Oversight Connections to Funding Financial Due Diligence Board Recruitment & Retention Policy Questions Staff Hiring & Oversight Develops, Implements, & Oversees Programs Chief Fundraiser Operations Reporting Strategic Plan Fundraising Plan/ Strategies Evaluation Board Meeting Prep SHARED LEADERSHIP BOARD OF DIRECTORS EXECUTIVE DIRECTOR (STAFF) *BoardSource
  • 25. HATS WE WEAR Legal Ambassador Volunteer Connections Resources Communications Duty of Care Duty of Loyalty Duty of Obedience Board works for staff Avoid micromanagement *BoardSource
  • 26.
  • 27. RESOURCES • Strategic Planning Understanding the Process: A BoardSource Toolkit • Driving Strategic Planning: A Nonprofit Executive’s Guide • Governance as Leadership Collection • The Nonprofit Dashboard: Using Metrics to Drive Mission Success • Strategic Planning for Nonprofit Organizations • The Nonprofit Strategy Revolution
  • 28. Emily Davis, MNM President, Emily Davis Consulting Senior Governance Consultant, BoardSource (720) 515-0581 emily@emilydavisconsulting.com emilydavisconsulting.com