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Capacity Building: What it is and Why it Works!


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Capacity Building: What it is and Why it Works!

The CLA Annual National Conference

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Capacity Building: What it is and Why it Works!

  1. 1. Capacity Building: What it is and Why it Works! The CLA Annual National Conference Presented by Kerry Lupher, MSW April 22, 2008
  2. 2. What is Capacity Building? <ul><li>Capacity building refers to actions taken to strengthen an organization’s ability to achieve its mission in an effective manner. </li></ul>
  3. 3. Benefits of Building Capacity <ul><li>For your organization </li></ul><ul><ul><li>Increase organizational sustainability, efficiency and effectiveness </li></ul></ul><ul><ul><li>Enhance ability to provide social services </li></ul></ul><ul><ul><li>Create collaborations to better serve those most in need </li></ul></ul><ul><li>For those you serve </li></ul><ul><ul><li>Increase program effectiveness </li></ul></ul><ul><ul><li>Increase ability to deliver more effective programs that produce positive client outcomes </li></ul></ul>
  4. 4. <ul><ul><li>Limited resources (time, staff, funding) necessitate strategic planning of faith-based and community organizations’ engagement in effective service provision. </li></ul></ul>Why Build Capacity?
  5. 5. <ul><li>“ Strong and stable organizations are a critical component of program impact” and ultimately advancing a funder’s mission. </li></ul><ul><li>Source: James Irvine Foundation </li></ul>A Funder’s Point of View…
  6. 6. A Funder’s Point of View… <ul><li>“ Doing good is the business of philanthropy. But that's not the same as doing well. It's easy to give away money; it's not easy to do so effectively.” </li></ul><ul><li>Source: Pew Charitable Trust </li></ul>
  7. 7. A Funder’s Point of View… <ul><ul><li>“ By addressing issues that are critical to the long-term viability of non-profit organizations, faith-based and community organizations are better prepared and positioned to understand and meet the needs of their communities.” </li></ul></ul><ul><ul><li>Source: U.S. Department of Health & Human Services </li></ul></ul>
  8. 8. Compassion Capital Fund (CCF) <ul><li>A program of the U.S. Department of Health and Human Services, Administration for Children and Families, Faith-Based and Community Initiative </li></ul><ul><li>To help grassroots faith-based and community organizations maximize their social impact as they provide services to those most in need </li></ul><ul><li>Funds capacity building activities that produce measurable effects that result in more sustainable organizations </li></ul><ul><li>Funds cannot support direct social services or inherently religious activities </li></ul><ul><li>For more information: </li></ul>
  9. 9. JVA & the Colorado Compassion Initiative <ul><li>A three-time CCF intermediary </li></ul><ul><li>One of 21 organizations in the nation selected to be an intermediary in the nation’s first CCF Demonstration Grant in 2002 </li></ul><ul><li>Goal: to provide capacity building grants and technical assistance to faith-based and community organizations throughout Colorado </li></ul>
  10. 10. CCF & CCI Areas of Capacity Building <ul><li>Leadership development </li></ul><ul><li>Organizational development </li></ul><ul><li>Programs/services development </li></ul><ul><li>Funding/revenue development strategies </li></ul><ul><li>Community engagement </li></ul>
  11. 11. Building Leadership Capacity <ul><li>Training to enhance skills in service delivery, administration, management and/or leadership </li></ul><ul><li>Establishing or improving the performance of board of directors (membership, orientation, protocols and responsibilities) </li></ul><ul><li>Recruiting, developing and managing volunteers more effectively </li></ul><ul><li>Training and development for volunteers or development of a volunteer program </li></ul>
  12. 12. Building Organizational Capacity <ul><li>Incorporating as a legally recognized organization, obtaining 501(c)(3) status with the IRS </li></ul><ul><li>Creating, adopting or revising a written mission statement </li></ul><ul><li>Creating and adopting a written strategic plan </li></ul><ul><li>Participating in an organizational assessment by an external individual/entity </li></ul><ul><li>Hiring a financial manager </li></ul><ul><li>Getting an audit of finances/financial records by an external auditor </li></ul><ul><li>Creating or improving formal, written financial management procedures </li></ul><ul><li>Developing or implementing financial management systems </li></ul><ul><li>Implementing a budgeting process </li></ul>
  13. 13. More on Building Organizational Capacity <ul><li>Building volunteer management systems and outreach </li></ul><ul><li>Developing HR policies, supervision protocol, performance review strategies, etc. </li></ul><ul><li>Increasing computer and/or software proficiency; updating computers and/or software; increasing organizational utilization of the Internet </li></ul><ul><li>Developing a communications strategy </li></ul>
  14. 14. Building Program Capacity <ul><li>Developing or implementing plans to: </li></ul><ul><ul><li>Increase number of clients served and/or the number or scope of services offered to clients </li></ul></ul><ul><ul><li>Expand into a new programmatic area </li></ul></ul><ul><ul><li>Incorporate a new approach to services </li></ul></ul><ul><ul><li>Improve service quality/effectiveness </li></ul></ul><ul><ul><li>Include a new group of service recipients or geographic area </li></ul></ul><ul><li>Curriculum development and/or purchase </li></ul><ul><li>Developing and implementing program evaluation </li></ul>
  15. 15. Building Revenue Development Capacity <ul><li>Creating a written fundraising/fund development plan </li></ul><ul><li>Increasing the number of applications for funding submitted and/or approved </li></ul><ul><li>Seeking and/or obtaining funding from new sources </li></ul><ul><li>Hiring a grant/contract writer to train staff to prepare applications for funding </li></ul><ul><li>Identifying and pursuing new sources of funding and/or in-kind donations </li></ul><ul><li>Designing a donor development strategy </li></ul>
  16. 16. Building Capacity for Community Engagement <ul><li>Creating or updating a Web site </li></ul><ul><li>Developing or distributing written materials, such as a brochure or newsletter </li></ul><ul><li>Making presentations to, and/or engaging in partnerships with, other local faith-based and community groups </li></ul><ul><li>Utilizing public service announcements or paid advertising </li></ul><ul><li>Undertaking activities to better understand the needs in your community or service area (e.g., meeting with constituents, community mapping, needs assessment) </li></ul>
  17. 17. JVA’s CCI Strategy for Building Capacity <ul><li>Comprehensive organizational assessment </li></ul><ul><li>Work plan development </li></ul><ul><li>Intensive capacity building workshops </li></ul><ul><li>One-on-one consulting </li></ul><ul><li>Follow-up assessments </li></ul><ul><li>Ongoing technical assistance </li></ul>
  18. 18. JVA’s Comprehensive Organizational Assessment <ul><li>Developed by JVA after an extensive review of literature on best practices in nonprofit management </li></ul><ul><li>Automated assessment tool ranking organizational capacity in 12 areas: </li></ul><ul><li>Board development </li></ul><ul><li>Fundraising </li></ul><ul><li>Grantwriting </li></ul><ul><li>Grants management </li></ul><ul><li>Community collaborations </li></ul><ul><li>Marketing and public relations </li></ul><ul><li>Financial management </li></ul><ul><li>Program development </li></ul><ul><li>Program evaluation </li></ul><ul><li>Information technology </li></ul><ul><li>Personnel management </li></ul><ul><li>Volunteer management </li></ul>
  19. 19. What We Know about What Works! <ul><li>CCI 2 evaluation study sampled organizations that received services over 3-year period. </li></ul><ul><ul><li>Group 1 (N=18) received workshops only </li></ul></ul><ul><ul><li>Group 2 (N-37) received workshops AND TA </li></ul></ul><ul><ul><li>Group 3 (N=44) received workshops, TA and monetary capacity building awards (up to $10K) </li></ul></ul><ul><li>Organizations made significant gains in 12 of the 18 areas of capacity building. </li></ul><ul><li>Organizational capacity increased in direct relation to the level and amount of support offered. </li></ul><ul><li>Individualized TA and consulting directly improved organizations’ capacity to achieve their missions. </li></ul>
  20. 20. 9 Principles of Capacity Building* <ul><li>Every organization is capable of building its capacity. </li></ul><ul><li>Trust between the organization and provider is a must. </li></ul><ul><li>The organization must be ready for capacity building. </li></ul><ul><li>Ongoing questions mean better answers. </li></ul><ul><li>Team and peer learning are effective capacity building tools. </li></ul><ul><li>Capacity building should accommodate different learning styles. </li></ul><ul><li>Value the organization’s unique history and culture. </li></ul><ul><li>All people and all parts of the organization are interrelated. </li></ul><ul><li>Capacity building takes time. </li></ul><ul><li>*Adapted from Echoes from the Field: Proven Capacity-Building Principles for Nonprofits, David and Lucile Packard Foundation </li></ul>
  21. 21. A Few Funders of Capacity Building <ul><li>James Irvine Foundation </li></ul><ul><li>C.S. Mott Foundation </li></ul><ul><li>Ford Foundation </li></ul><ul><li>Knight Foundation </li></ul><ul><li>Deaconess Foundation </li></ul><ul><li>Hartford Foundation for Public Giving </li></ul><ul><li>Sierra Health Foundation </li></ul><ul><li>The Pfizer Foundation </li></ul><ul><li>The David and Lucile Packard Foundation </li></ul><ul><li>Others? </li></ul>
  22. 22. Who Can Help you Build your Capacity? <ul><li>A capacity building consultant should: </li></ul><ul><ul><li>Understand you and whom you understand (the community you serve) </li></ul></ul><ul><ul><li>Work collaboratively with you to develop your capacity building action plan/ workplan </li></ul></ul><ul><ul><li>Be a a clear speaker, a great facilitator and a good writer </li></ul></ul><ul><ul><li>Be willing to respectfully challenge the usefulness of current practices </li></ul></ul><ul><ul><li>Have experience and expertise in the capacity building areas of interest </li></ul></ul><ul><ul><li>Be willing to share the capacity building work with you </li></ul></ul><ul><ul><li>Be someone who shares your organizational philosophy </li></ul></ul><ul><ul><li>What else? </li></ul></ul>
  23. 23. Thank you! Kerry Lupher, MSW Tel: 800.292.9551 or 303.477.4896 E-mail: [email_address] Web: You still believe one person can change the world. So does JVA—and we can help you do it.