Introduction to Business Process Management (BPM) Methodology

1. - to the point : fully competent : fully informed : socially correct : commitment
Business Process Management
Practice
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2. Aufait Today
• Is NASSCOM’s Featured Emerging Company
• In the market for over 6 years
• Proven expertise in delivering IT Solutions
• Based in Calicut, Kerala, India
Membership
• Team of 40 resources
• Competitive price in the global market.
• Steady Growth
• Strong presence in Middle East
• End-to-end solutions for focused Domains
• STPI, NASCOMM, CAFIT member
• Established software engineering process /ISO
implementation in progress
• Greenlemon Internet Marketing Company
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3. Customers
8%
19%
13%
UAE
KSA
Oman
India
Others
29%
31%
Technology Partners
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4. Our Offerings
Airlines PORTALS BPM GIS
HCM CRM
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5. Current Scenario
• Market conditions - Global Competition, Shrinking profits, Need to deliver innovative
products and solutions.
• IT Investments - Implemented ERP, CRM, DMS and other softwares for back office and
other process automations.
• IT cost cutting - IT portfolio consolidation, low cost alternatives
IT Department Concerns on Traditional
Applications
My software applications allow me to quickly adapt to most
customer requirements. 15
My software applications force me to put limits on services I
can offer. 21
51
My software applications force me to employ some manual 13
processes to meet customer requirements
My software applications offer little or no flexibility to meet
individual customer service requirements. Source: Gartner Research Inc
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6. Traditional Application Oriented Architecture
.....and its Pitfalls
 Application box takes care of process
logic, integration database update,
etc.
 Process visibility is less and hence
inefficiencies are hidden inside the
applications
 Difficult to improve business
processes and implementing change
is complex, expensive and time
consuming
 Cannot easily convert strategy to
execution
 Cannot respond to market changes
 Difficult to manage the end-to-end
business processes in real-time
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7. Introducing
Business Process Management
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8. Process Oriented Architecture and its Benefits
 Process Owner maintains the business rules
 Cost reduction through flexible automation
 Provides flexibility in extreme business-cycle
volatility
 Process Agility and Visibility
 Continuous, non-disruptive process improvement
 Excellent match & synergy with SOA/ESB
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9. What is BPM?
BPM is a management practice that provides for governance of a business's process
environment toward the goal of improving agility and operational performance.
How Process Oriented Architecture is different
“BPM is a structured approach
Process Traditional
employing methods, policies, metrics, Development Application
Cycle Development
management practices and software
Requirement
tools to manage and continuously Gathering
Rollout Prepare
optimize an organization's activities Documents
and processes.“ - Gartner
Testing and Kickoff
QA Hp Meeting
Final
requirement Prototype
freeze
Change request
& further Actual
development Development
Business
User Trials
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10. Why BPM
 Government policies, rules and regulations,
Customers, Technology, Globalization,
Competition
 BPM Projects have 90% plus success rate
and increased ROI
 Eliminates requirements omissions
 Eliminates misunderstandings
 BPM applications are easy and fast to create
and very fast to modify
 BPM bridges the gap between business
process owner and IT
 BPM applications aligns IT with business
strategy
 BPM can add substantial value to quality
processes of all kinds since most quality
activities are process based.
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11. BPM Lifecycle
Envision - Vision for the BPM Assess – Current architecture,
solution is envisioned technology, business processes,
measurement metrics and IT
BPM strategy are assessed
Optimize - Various aspects of the Define – “To-Be” or Future State of
enterprise architecture are business processes that integrate
monitored, managed and optimized multiple business components are
for better performance defined
Execute – Business processes are
designed/modified, deployed and
monitored during this stage
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12. BPM Components
BPM Components
Process Modeling Process Engine
Process Analytics Rules & Policies
Portal ECM
ESB Security
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13. BPM Standards
 Standards play an important role in BPM
industry
 Organizations providing BPM solutions
should adhere to the standards to reduce
the following risks for the client:
 Risk of vendor lock-in
 Connectivity with changing Enterprise IT
infrastructure of the organization
 Connectivity with 3rd Party systems like
business partners, vendors, etc.
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14. Steps in Creating and Deploying a Process
Process
Requirements Gathering, Functional/Technical Specs
Capture
Process Intalio BPMS Designer
Modeling
Personalize
Intalio BPMS Designer – Form Editor Palette
Front-end
Deploy Intalio BPMS Server
Solution
Process Intalio BAM
Improvement
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15. How Customers use Intalio BPM....
Company Country Industry Usage
Avaya US Telco Real Time Service Fulfillment
BAE Systems UK Defense ERP Extension for Order Fulfillment
Consolidation of Business
BP UK Energy
Applications
Web-based Business Application
Coghead US Software
Development
Diamelle US Software Identity Management
France Telecom France Telco Service Provisioning
GD Netherlands Health Farm Animals Certification
LexisNexis US Publishing Order Fulfillment
Data Aggregation for law
Northrop Grumman US Defense
enforcement
OperMix Canada Software Integrated Business Suite
Mobile Network Installation &
TeliaSonera Finland Telco
Maintenance
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16. Testimonials
Using Intalio | BPMS will allow projects to be It is refreshing to meet with a company where
deployed within two to four weeks, instead everybody speaks the same language and
of the multi-month or multi-year cycles everyone knows their product in and out.
traditionally associated with large-scale IAM - Mauricio Alvarez, NextStage
projects. We evaluated many other BPM
solutions currently available on the market,
but no other product came close to Intalio's After building three prototypes with Intalio and
in terms of robustness, scalability, and ease two competing products, I was sure that the
of deployment. Intalio approach was the best.
- Heinz Drews, Computer Sciences Corporation
- Ameet Shah, Diamelle
Intalio's product has reached a level of
maturity and sophistication that makes it the
absolute leader in the BPMS space.
- Mirela Cukovic,Broadlane
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17. Intalio – Silver Partnership
We have recently partnered with Intalio, a BPP company, for providing BPM
solutions using Intalio BPM Suite
• First Open Source • Founded in July 1999
BPM & SOA company • Headquartered in Palo
• Gartner’s Visionary Alto, CA
company • Privately held, VC
• Gartner’s Cool Vendor funded
• Optional modules • Leader in open source
based on customer’s BPM
requirements • 500 customers in 50
countries
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18. Intalio Enterprise Edition
• 100% Enterprise Ready
• Standards Based (BPMN+BPEL)
• Zero Code, One Click Deploy
• Connectors Available for Most
Applications
• Licensed Through Yearly Subscriptions
Intalio Value Proposition
• 1 BPMN box generates…
• 10 lines of BPEL code, which replaces…
• 100 lines of J2EE code.
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19. Options …..
Customers looking for a middleware suite have a limited set of options
Solutions Intalio approach for adopting BPM
• Based on Licenses • Complete Solution
• Closed Source • Based on yearly subscriptions
• High integration cost • Open Source
• Bundled software and pay for • Software is free
modules not needed. • Zero coding translates into faster
• Fragmented Solution deployment
• Only pay for modules you need.
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20. Our Team and HR Practices
• Aufait currently employs around 40 + people
which brings in following combined experience • Our team– Most Precious
over 100 Man years of IT experience Asset
• 25 Man years of combined experience in • Utmost care to nurture the
Project Management, Software lifecycle and best talent
exposure world class IT companies • World class culture and to
• 45 Man years experience in software retain them by offering a
engineering and custom software application promising career.
development • Flat Culture
• 12 Man years experience in Databases • Transparency and values
• 10 Man years experience in Software Quality • Work life balance
and processes. • Rewards and
Appreciations
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21. The Values
• Value for Money – Best solution may
not be always expensive
• Commitment– Promise what we can
deliver and deliver what we promise
• Honesty – Honesty may not lead to
immediate business, but everlasting
relations
• Transparency – what we can do, what
we do and what we will do. QUALITY POLICY
• Being Au Fait – We mean it for “We at Aufait Technology are
everything we do committed to delight the
customer by providing
software solutions that
ensures the ROI and
exceeds the set expectation
through a constantly
monitored and improved
Quality Management System
by setting and reviewing
Quality objectives.”
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22. Contact Us
India:
Registered Office
Aufait Technologies Pvt Ltd
#11/40D, 1st floor, Fashion Tower.
Cherooty Road, Calicut - 673001
Kerala, India
Tel : +91-495-2368432
GSM : +91-9847141917
Email : info@aufait.in
United Arab Emirates:
Support Centre
PO Box 95414
Dubai, UAE.
Tel : + 971 43447939
Fax : +971 43490595
GSM : + 971 507952367
Email: info@aufaitme.com
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23. Intalio|Designer
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24. Intalio|BAM
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25. Intalio|BRE
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26. Intalio|Portal
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27. Intalio|ECM
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28. Intalio|AJAX
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29. Thank You !!!
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