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DL Conference 2016: Edoardo Volta, Mastercard UK&I
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DL Conference 2016: Edoardo Volta, Mastercard UK&I
1.
1st December 2016 Edoardo Volta, VP
Business Development, SME – UK&I Enabling a Digital World
2.
©2016Mastercard.ProprietaryandConfidential. 2 The World is
Changing… Industries being reinvented Expectation of personalized and integrated digital experience Barriers to entry are being lowered in every industry Public companies need to continue to win today while reinventing themselves for the future Everyone and everything is becoming connected The emergence of business as a platform Regulatory, security and privacy concerns Democratization of electronic payments and technology Urbanization and the desire for smarter cities
3.
©2016Mastercard.ProprietaryandConfidential. …Online is becoming
a dominant sales channel… STARTCOUNTER, Q1 2016, MAIN FIGURES SHOW THE SHARE OF TOTAL WEB PAGE REQUESTS ORIGINATING FROM EACH TYPE PF DEVICE Share of web traffic by device Laptops & Desktops Mobile Phones Tablets 56% Year on year: -9% 39% Year on year: +21% 5% Year on year: -21% WWW.RETAILRESEARCH.ORG/ONLINERETAILING.PHP Online Share of Retails Trade, 2014 - 2016
4.
©2016Mastercard.ProprietaryandConfidential. 4 SME are at
the core of a digital transformation Multiple Bank Interfaces Operation Interfaces Physical trips to the Bank Paper based payment / process
5.
©2016Mastercard.ProprietaryandConfidential. 5 The mastercard Digital
Call to Action Accessibility1 Transparency2 Security3 Privacy4
6.
©2016Mastercard.ProprietaryandConfidential. 6 Enabling better payment
experiences: in-store, in-app and online Faster checkout online Pay digitally instore Smarter checkout in store Innovative in store interactions Buy from connected devices: fridge, car, etc. Pay securely with wearables Dine and pay without waiting Cashless unattended retail Buy Operate Sell Control your Business Card online
7.
©2016Mastercard.ProprietaryandConfidential. 7 SOURCE: MASTERCARD RESEARCH
2016 The SME demand for Digital Payment is high 67% of respondents is interested in a mobile wallet 60% would like a mobile wallet embedded in their banking app Holistic Relevant Insightful Actionable SOURCE: REVOLUTIONISING THE DIGITAL EXPERIENCE IN SME BANKING, CESAR J. RICHARDSON, STRANDS FINANCE SMEs are looking for a digital experience which is… SMEs wants a digital payment experience…
8.
©2016Mastercard.ProprietaryandConfidential. Bringing it all
together
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